Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful and polite staff mentioned repeatedly
Excellent breakfast with family focus (Breakfast Club) and generally good food
Clean, modern and comfortable rooms with good beds
Good pool and family-friendly amenities; nice gym
Strong, often excellent location for many guests
Cons:
Inconsistent housekeeping (missed items, limited cleaning unless requested)
Some operational annoyances: unexpected parking charges and limited pool hours
AC/ventilation or noise issues in some rooms; a few rooms felt small
Breakfast requires reservation/queues and occasional limited variety
Isolated reports of unfriendly restaurant staff and minor in-room amenity gaps (kettle, shoehorn, minibar temperature)

Categories

Cleanliness
8.6
Generally reported as very clean on arrival and well maintained (multiple mentions of 'clean', 'rent', 'rent overalt'), though some guests noted inconsistent housekeeping and occasional missed items (coffee cups, towels).
Service
9
Staff repeatedly described as polite, friendly and helpful (reception and general staff praised). A few isolated service issues noted (restaurant staff unfriendly, less-welcoming housekeeping response), but overall strong service sentiment.
Location
8.6
Many guests praised the location as excellent and convenient for sightseeing; a minority found it a longer walk to public transport (15–20 mins) or affected by train noise if windows opened.
Room Quality
8.3
Rooms described as comfortable, modern, bright and often quiet with good beds and soundproofing; some issues reported (small rooms for some bookings, noisy AC or ventilation in specific rooms, TV glitches, minibar temperature problems).
Amenities
8.2
Pool, gym and family-friendly facilities praised (pool highlighted several times); some operational limits noted (pool closed for a 2-hour window), and a few missing in-room amenities (no kettle, no shoehorn, robe/arrival information missing).
Value for Money
7.8
Mixed sentiment on value: many felt the stay was good, but complaints about unexpected extra costs (parking significantly more than stated) and at least one reviewer expressing below-average value lowered this score.
Food and Beverage
8.5
Breakfast frequently praised (excellent, family-focus Breakfast Club, good variety noted), though some guests cited limited options, required time-slot reservations, long queues and occasional dissatisfaction with beverage options (instant decaf).
Overall Experience
8.2
Overall stay described positively—friendly staff, good breakfast, clean and comfortable—tempered by a handful of operational issues (housekeeping inconsistencies, parking surprises, occasional noise and amenity gaps).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:25

Property Description

Waterfront Location by Copenhagen Canal

Luxurious Amenities and Dining Options

The hotel offers free WiFi, 3 onsite restaurants, an indoor pool, and a spacious fitness center. Guests can enjoy stunning panoramic views from the 2 sky bars. Rooms are equipped with modern facilities including flat-screen TVs, tea/coffee amenities, and elegant bathrooms. Upgrade to the Executive Lounge for exclusive perks and a breakfast room on the 11th floor.

Conference Facilities and Nearby Attractions

Integrated with the Tivoli Congress Center, the hotel provides top-notch meeting spaces. A parking garage adds convenience for guests. Explore nearby attractions such as Tivoli Gardens, Town Hall Square, and the vibrant Meatpacking District.

Book now for an unforgettable stay at Tivoli Hotel!

Important information:

Please note that the hotel restaurant serves a set gala dinner menu on 31 December. Tables should be booked in advance on these dates.

The swimming pool is free for all guests and is open every day.

Children must be diaper-free and potty trained to use the pool. Swim diapers and swim pants are not allowed. In case of an accident, the pool will remain closed for 24 hours while being cleaned and disinfected.

The pool closes at 6:00 PM on December 31. The pool opens at 8:00 AM on January 1.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

8.4
Based on 8237 reviews
Cleanliness: 8.6
Service: 9
Location: 8.6
Room Quality: 8.3
Amenities: 8.2
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 8.2
E
Ehud • couple • il
9
2026-09-19 • via Nuitee
E
Ehud • solo_traveller • il
9
Great spot
Pros:

Great hospitality with wonderful restaurants

Cons:

Don’t forget you have to ask for room cleaning

2026-09-19 • via Nuitee
A
Anvar • couple • kz
3
Terrible experience, didn’t check in the second person who came earlier to wait me to come. Slippers are extra charge. N
Pros:

Nothing much

Cons:

Charging for simple slippers

2026-09-19 • via Nuitee
H
Heike • solo_traveller • de
8
Pros:

Es war sauber und ordentlich, das Frühstück war sehr gut und reichlich

Cons:

Die Parkgebühren der Tiefgarage sind schon sehr hoch, allerdings ist das Parken außerhalb eher schwierig und überwiegend auch sehr Kosten intensiv. Wir hatten bei der Anreise bereits ein Zimmer Upgrade. Kostenfrei und ohne unser Zutun. Leider waren die Nächte eher schlaflos, weil unser Zimmer in Richtung Bahnschienen lag und der Lärm fahrender Züge kaum zu überhören war.

2026-09-19 • via Nuitee
E
Esteban • couple • de
9
2026-09-19 • via Nuitee
L
LUANA • solo_traveller • it
10
2026-09-19 • via Nuitee
L
Lars • solo_traveller • dk
6
2026-09-19 • via Nuitee
T
Tage • family_with_children • dk
4
2026-09-19 • via Nuitee
R
Roger • couple • br
8
Final de semana prolongado em Copenhagen
Pros:

A decoração, os quartos e o hotel como um todo é bacana!

Cons:

Achei o quanto um pouco apertado

2026-09-19 • via Nuitee
A
Anne-Marie • couple • be
8
2026-09-19 • via Nuitee
J
Jadranka • solo_traveller • hr
9
Pros:

Location was practical, close to the train station and 20 mins walk from city center.
Good breakfast, altough the restaurant was quite crowdy 8.30-10 h.
Spa area, very nice, warm water, sauna, big pool, we loved this.
Room was pretty small when the sofa as 3rd bed was stretched out. Bathrooms not very practical with glass walls.
Hotel is actualy conference center and it has the bussiness vibe, but we had a nice stay and staff was very friendly.

Cons:

A bit expensive for 2 nights in september, very loud in rooms facing the trains, bathroom as glass cubicle.

2026-09-19 • via Nuitee
K
Kim • couple • dk
10
Pros:

God seng

Cons:

Det wifi vikke ikke og deres tv vikke ikke

2026-09-19 • via Nuitee
B
Babette • solo_traveller • at
6
Pros:

Concierge Team war immer freundlich, Busstation nahe, Taxis direkt vorm Hotel

Cons:

Wollten aus Umweltgründen nur alle 2 Tage Zimmerreinigung, es war kein einziges Msl wer da. Geht immer nur ab 15 Uhr u es wird keine Ausnahme gemacht teilte man mir unfreundlich mit. Es läge an uns erst später ins Zimmer zu kommen oder während der Reinigung drinnen zu sein! Frische Handtücher haben wir jedoch bekommen. Das WC Paper war voller Flecken.

2026-09-18 • via Nuitee
A
Asia • extended_group • it
10
2026-09-18 • via Nuitee
R
Ross • couple • gb
7
Pros:

Good location, well maintained.

Cons:

I booked a double but it was two singles pushed together. Individual mattresses and duvets

2026-09-18 • via Nuitee
A
Andrejs • solo_traveller • lv
10
Хороший отель
Pros:

Отличный отель, хорошие завтраки, я остался доволен

2026-09-18 • via Nuitee
D
Daniela • couple • de
9
2026-09-18 • via Nuitee
O
Olafur • couple • is
9
2026-09-18 • via Nuitee
F
Finn Tore • family_with_children • no
9
Pros:

Barnevennlig. Bra mat,fint treningsrom og basseng,samt fine lekeplasser. Gå avstand ril tivoli og byen

Cons:

Resepsjonen,hadde bestilt seks rom men de hadde lite oversikt over totalen. Oppgjøret var et dilemma og jeg er fortsatt usikker på om det ble rett

2026-09-18 • via Nuitee
M
Matvejs • solo_traveller • lv
10
2026-09-18 • via Nuitee