Hilton Garden Inn Krakow

Hotels
•
Hilton Garden Inn
9 (3100 reviews)
Marii Konopnickiej 33 , Kraków , pl
+48 12 399 90 00

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Limited breakfast options
Inconsistent service among staff

Categories

Cleanliness
8.96
The hotel room was very clean.
Service
9.43
Customer service was excellent, though there were mixed experiences with different staff shifts.
Location
9.47
Good location, easy access to explore the city.
Room Quality
9.42
Rooms were described as clean, spacious, and comfortable.
Amenities
8.95
Charging platforms in rooms and water options were appreciated.
Value for Money
8.91
The pricing was considered acceptable for the quality offered.
Food and Beverage
7.46
Breakfast options were limited and there is room for improvement.
Overall Experience
9.43
Overall a very pleasant experience with few downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:49

Property Description

Luxurious Accommodation with Stunning Views

Convenient Amenities for a Comfortable Stay

Ideal Location for Exploring Kraków

Experience 4-star luxury at Hilton Garden Inn Krakow, with rooms overlooking the historic Wawel Castle. Enjoy free Wi-Fi, access to the 24-hour fitness center, and the convenience of a refrigerator in your room. Explore the city effortlessly with the hotel's proximity to the Main Market Square and Kazimierz Jewish District. Let our staff assist you in booking popular excursions, and dine at our on-site restaurant offering European delicacies. Whether it's business or leisure, Hilton Garden Inn Krakow is the perfect choice for your stay in this vibrant city. Contact us now to secure your booking and elevate your Kraków experience.

Important information:

Please note that starting 1 April Auschwitz & Birkenau museum will change booking rules. One of the most important changes in the introduction of personal Entry Cards, that is why we advise to book the tour at least 2-3 weeks before arrival as buying tickets at the reception on arrival day will not be possible. The Auschwitz Museum requires guest list much earlier, that is why prebooking is necessary.

Please note that all guests, including children under 18, need to provide a valid ID at check-in to prove their relativity.

Please note that the hotel will be undergoing exterior renovations from 16.06-15.09.2025. Thank you for your patience and understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3100 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 9.43
S
silvia • couple • fr
8
2026-09-11 • via Nuitee
Y
Yolanda • couple • es
10
2026-09-11 • via Nuitee
T
Tili • solo_traveller • it
9
Pros:

Very comfortable rooms, spacious and very clean. The location was good, calm (even though next to a main road) and good access to buses / trams. The breakfast was also nice, with a lot of sweet and savory options.

2026-09-11 • via Nuitee
K
Khaled • family_with_children • sa
10
Pros:

مساحة الغرفة جدا جميلة
و شكرا للموظفة Ola على المساعدة في الدخول

Cons:

مافيه احد يساعدنا بحمل الشناط
الفرشه لها ريحه شوي

2026-09-09 • via Nuitee
M
Maria • couple • pl
10
Pros:

Great, comfortable hotel :) room was spacious and had all we needed ! We recommend to everyone !

2026-09-09 • via Nuitee
K
Kriz • solo_traveller • cz
10
Pros:

Skvělé místo, kousek do centra.
Pokoje pohodlné.

Cons:

Nemám připomínek.

2026-09-08 • via Nuitee
C
Chili84 • solo_traveller • il
10
Pros:

המיקום מקסים האנשים מקסימים המלון מקסים

Cons:

לא יקרה כלום אם אנשי הצוות יחייכו קצת ויאירו יותר פנים

2026-09-06 • via Nuitee
Q
Quentin • family_with_children • fr
9
2026-09-06 • via Nuitee
Силвия • family_with_children • bg
10
2026-09-05 • via Nuitee
S
Sally • couple • il
10
היה מצויין וטוב שבחרנו במלון הזה , עוד נחזור לשם .
Pros:

נקי , מטופח , שרות מצויין , ארוחת בוקר נהדרת , צוות אדיב וסובלני , לא היה חסר כלום.

Cons:

המיקום היה מצויין.

2026-09-04 • via Nuitee
E
Eliyahu • solo_traveller • il
9
2026-09-04 • via Nuitee
O
Oktawian • solo_traveller • pl
10
Pros:

Wszystko 👍

Cons:

Brak

2026-09-04 • via Nuitee
Z
ZakReya • couple • bh
8
2026-09-04 • via Nuitee
O
Oktawian • solo_traveller • pl
10
Pros:

Wszystko 👍

Cons:

.

2026-09-04 • via Nuitee
O
Olga • family_with_children • ua
9
Pros:

Всё понравилось, хороший чистый отель, хорошее месторасположение, до центра минут 10-15

2026-09-02 • via Nuitee
L
Lubomír • solo_traveller • cz
10
2026-09-02 • via Nuitee
V
Vitalijs Bereznevs • family_with_children • lv
10
Very nice hotel!
Pros:

Very nice hotel with friendly staff. Very good breakfast. Hotel gave breakfast for free for 6 years old child, also gave 50% discount for children 13 and 15 years old. Only two adults paid full price.

2026-09-01 • via Nuitee
M
Mazin • couple • om
9
2026-09-01 • via Nuitee
N
NADIA • solo_traveller • gr
9
Pros:

Μας άρεσε η τοποθεσία, η άνεση του δωματίου.

Cons:

Δεν βρήκα κάτι μου να μην μου άρεσε

2026-08-31 • via Nuitee
M
Mohammed200720 • solo_traveller • ae
10
فندق مستوى عالى يستحق السكن
Pros:

سرعة تسجيل الدخول والخروج ومستوى النظافة وكذلك ووجود مواقف مجانية والاطلالة جميلة

Cons:

حمام الغرفة لايقفل

2026-08-31 • via Nuitee