Quest on Eden

Hotels
Quest Serviced Apartments
8.2 (159 reviews)
52 Eden Crescent, Auckland, 1010 , Auckland , NZ

Facilities

Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Multilingual staff
See all facilities

Review Highlights

Pros:
Handy location
Spacious rooms
Cons:
Rude staff
Heating issues

Categories

Cleanliness
8.33
The rooms are clean, but the bathroom door has issues with moisture.
Service
7.3
Service received mixed reviews, with one mention of rude staff.
Location
9.34
Handy location near to Albert Park and easy access to the city centre.
Room Quality
8.79
Spacious and well-equipped apartments, though some appliances are outdated.
Amenities
7.82
Lacking in some kitchen equipment and issues with heating.
Value for Money
8.78
Good value considering the size of the rooms and the location.
Food and Beverage
8.83
Standard quality for this hotel tier.
Overall Experience
8.8
Overall a pleasant stay, with points for location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:14

Property Description

Experience modern comfort at Quest on Eden, your gateway to vibrant Auckland!

Breathtaking Views and Convenient Location
Unwind on our scenic terrace with stunning city views while being just steps away from Auckland's most iconic landmarks, including the University of Auckland and Auckland High Court.

Fully Equipped Guestrooms
Choose from our 35 spacious guestrooms featuring kitchens with full-sized refrigerators and stovetops, perfect for preparing your own meals. Stay entertained with LCD televisions, and enjoy work-friendly amenities like desks and complimentary Wi-Fi.

Exceptional Services and Amenities
Delight in our daily continental breakfast, and take advantage of our express check-in/check-out, concierge services, and dry cleaning/laundry facilities for an effortlessly relaxing stay.

Book your stay at Quest on Eden today and immerse yourself in the heart of Auckland's vibrant culture!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol is not served at this property.
  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 159 reviews
Cleanliness: 8.33
Service: 7.3
Location: 9.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.8
E
emilybS7297BB Couples United Kingdom
10
Great clean apartments
Pros:

Great apartment to settle into Auckland, very clean and central and the car parking space was a great addition. The room had everything see needed.

2026-01-26 via Tripadvisor
R
RichardC891 Couples Brisbane, Brisbane Region, Queensland
6
Close to downtown
Pros:

Handy location near to Albert Park and easy walks into town. Typical Question decor and despite the lovely timber work in entrance the rooms are all mdf with bathroom door swelling form moisture and amazingly a power point almost in the bathroom sink. But it’s clean, nice to have a one bedroom apartment, when you look out of window and see the student apartments next door helps you to realise how much space you have. Upper floor rooms have good view of the harbour, parking can be had on street outside relatively cheaply but keep an eye on times , free to park overnight.

2025-11-18 via Tripadvisor
L
Lee friends
10
Pros:

Booked for a night to attend concert at spark arena - very convenient walkable distance. Staff very helpful, room very clean and tidy and quiet. Would def stay again

2025-10-11 via Nuitee
J
Joshua
6
Pros:

Room was clean and comfortable. Car park was very tight

2025-10-09 via Nuitee
R
Rosalind partner
4
Pros:

The staff were great but the property is dated. Our shower was leaking, there was black hair dye on our mirror, you only got one pillow per person, towels were paper thin and there was no heat pump - just a tiny heater hidden away. The curtains were too short for the window and not attached at the end so you spent ages trying to close them, which you needed to do as the neighbouring property looks right in on you

2025-10-05 via Nuitee
J
jeannebU5097RO Solo travel
2
Never staying at quest ever again
Pros:

The rudest staff i have ever encountered. They did not allow me to leave my luggage for an hour when i arrived. They didnt explain why either. When i asked for help with luggage, they said i should be ablebto do it myself

2025-09-18 via Tripadvisor
L
Lisa
10
Would stay again
Pros:

Great service, very friendly staff. Handy location to university and city centre, very walkable. 2 bedroom apartment was spacious, clean and well-equipped. Parking was a little tight, so would not suit larger vehicles. We only had a Kia Stonic and that was ok. There is paid on-road parking though.

2025-09-09 via Nuitee
T
TIMM partner
10
Pros:

easy parking ,helpful staff ,thank you ;]

2025-09-03 via Nuitee
M
Macy friends
10
Pros:

Great location and room!

2025-08-24 via Nuitee
T
Tyrah friends
10
Pros:

Absolutely lovely stay, great safe parking, the latches on the window were broken however when we arrived

2025-08-20 via Nuitee
V
Verified traveler
8
Great location to Spark Arena
Pros:

Great location if going to a concert at Spark. Friendly and helpful staff. Nice room just a bit tired with a couple of quick-fixes needed. Overall very good and would stay again. FYI they charge a $200 bond to your credit card on check-in, was probably in the fine print but never come across this before.

2025-08-08 via Nuitee
S
Sarah family
6
Pros:

Whilst this is a nice place to stay, the hot water was an issue as it keeps fluctuating from hot, cold and warm (at times too hot for kids) and there is a sign saying that you need to spread out the showers so not to run out of hot water. There is also no reverse cycle heating, so all heaters were portable and very loud. Kitchen was lacking cooking equipment and utensils.

2025-08-08 via Nuitee
B
Barbara
10
Pros:

A rear value quiet place to stay. Easy to get to by Public transport. Very close to some restaurants and the cbd.

2025-08-06 via Nuitee
J
Joyleen family
10
Pros:

Lovely reception staff and felt very welcome. Super nice apartment and very quiet.

2025-08-01 via Nuitee
W
Wendy
8
Pros:

Our car was quite big and difficult to get into lower car park

2025-07-19 via Nuitee
S
Shilo
10
Pros:

My room was very nice had everything i needed would come again

2025-07-14 via Nuitee
J
Jeanine
10
Pros:

Quest on Eden was lovely. The room was spacious and the location quiet. It was an easy walk to the harbour and the city centre.

2025-07-07 via Nuitee
P
Puahare friends
10
Pros:

Great service. Enjoyed our short stay. Thank you

2025-07-06 via Nuitee
K
Kayla family_with_children
8
Pros:

Girl on the front desk was a little unhappy about working the long weekend I think!
But thw place was great value. Ill be back.

2025-07-02 via Nuitee
J
Jennifer family
8
Pros:

Very clean room, excellent front desk staff, very helpful. Appliances (dishwasher, washer and dryer and heaters) in room were all old and slightly broken. Curtains were not securely held on walls. Very convenient quiet location, despite few issues would stay again!

2025-07-01 via Nuitee