Hotel Maximum

Hotels
Independent
8.6 (119 reviews)
Westerplatte 12, Kraków, 31-033 , Kraków , PL

Facilities

Free breakfast
Free WiFi
24-hour front desk
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Free buffet breakfast

Review Highlights

Pros:
Great location
Excellent breakfast
Helpful staff
Cons:
Cleanliness issues noted
Thin walls

Categories

Cleanliness
7.68
Some issues noted, such as a stained bedspread and dusty radiators.
Service
9.15
Generally helpful staff and good service experience mentioned.
Location
9.19
Centrally located, near shops and transport options, with quiet rooms.
Room Quality
8.14
Rooms are generally comfortable but have some minor cleanliness issues.
Amenities
8.67
Basic amenities are present, overall adequate for guest needs.
Value for Money
8.13
Overall good value for the location and services provided.
Food and Beverage
9.18
Excellent breakfast buffet with a wide selection.
Overall Experience
8.65
Overall a pleasant stay with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:14

Property Description

Experience unforgettable comfort and convenience at Hotel Maximum, your perfect retreat in the heart of Kraków.

Modern Accommodations
Unwind in one of our 50 air-conditioned rooms, each featuring a flat-screen television and complimentary Wi-Fi. Enjoy your stay with all the comforts of home, including spacious desks and secure safes.

Delicious Dining Options
Savor delightful cuisine at our on-site restaurant and finish your evenings at the inviting bar/lounge, where you can relax with a refreshing drink. Don’t forget to indulge in our complimentary buffet breakfast served daily!

Prime Location
Situated just a 3-minute walk from the picturesque Royal Road and a short stroll to the lively Main Market Square, explore Kraków's vibrant culture just outside your door.

Book your stay today at Hotel Maximum and elevate your Kraków experience!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 119 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 8.65
K
Klaus-Peter
8
Pros:

Sauberes Zimmer, zentrale Lage

2025-10-05 via Nuitee
F
Florian
8
Pros:

Die Unterkunft ist sehr zentral gelegen, liegt aber an einer Straße mit Tram-Linie. Mein Zimmer lag zum Hinterhof, daher war es sehr ruhig. Das Zimmer war grundsätzlich sauber, aber es gab kleinere Nachlässigkeiten: die Tagesdecke war fleckig, der Heizkörper im Bad stark eingestaubt.
Das Frühstücksbuffet war ausgezeichnet und bot eine große Auswahl. Lediglich die Startzeit des Frühstücks mit 7:00 ist für Geschäftsreisende etwas einschränkend.

2025-10-02 via Nuitee
S
Steen Gregers
10
Pros:

Et super hotel - lige i centrum - super service - ikke et luksus hotel men butikker, restauranter og transport få hundrede meter fra centrum

2025-09-27 via Nuitee
S
SYLVA
10
Pros:

J'étais très contente de mon séjour à l´hôtel Maximum. J'ai beaucoup apprécié sa position à côté du centre-ville et la possibilité d'aller partout à pied.

2025-09-22 via Nuitee
M
manuel
8
Prés de la vieille ville
Pros:

Hôtel situé à proximité de la gare centrale et en périphérie de la vieille ville.
Pratique pour découvrir celle-ci mais un peu bruyant.
Le confort des chambres est correct.

2025-09-09 via Nuitee
M
Michael
8
Pros:

Good location but paper thin walls

2025-08-28 via Nuitee
P
Petra family_with_children
10
Pros:

Great location, across the road from the park with the town behind, 24 hour shop within 2 mins walk. Train and bus station 15 mins walk, cat coffee 5 mins walk.
Helpful staff, comfortable beds, nice breakfast.

2025-08-19 via Nuitee
F
FRANCIS
10
Muy acogedora
Pros:

En cuanto al desayuno muy bueno todo, las camas quizás no sea su punto fuerte pero se puede descansar bien, internet bien aunque yo usaba la red de datos propia y el acceso a transporte es excelente, ya que está ubicado muy bien y a 5 minutos andando del centro y todo está relativamente cerca, zonas de ocio, restaurantes, tours, transportes, etc

2025-08-11 via Nuitee
J
Jonas
10
Centralt hotell med mysiga rum
Pros:

Kanon ställe! Ligger nära stora torget, centralt läge, bra rum med högt i tak med AC invändigt saftey box finns med,

2025-08-10 via Nuitee
R
Reija
8
Pros:

Hyvällä paikalla oleva hotelli. Hyvä ja hiljainen huone. Hyvä aamupala. Kävelymatka kaikkialle.

2025-07-24 via Nuitee
V
Verified traveler
10
Excellent
Pros:

I would stay here again. A few minutes walk to old town square. Friendly and helpful staff. Good buffet breakfast. Plenty of hot water and strong shower. Spacious room. I liked the choice not to have your room tidied every day - it was one’s own choice. My room was on fourth floor but the lift was speedy. All in all, very good.

2025-07-16 via Nuitee
F
Fredrik
8
Pros:

Bra läge och helt ok rum. Stenhårda sängar men det är ju vanligt på hotell. Rent och fint. Lite tråkig frukost men inte dålig. Stördes av spårvagnen utanför men gick att sova ok ändå.

2025-07-12 via Nuitee
M
Marika
8
Good location
Pros:

Excellent location and clean basic room. Thin walls. Breakfast was not so good for vegetarian.

2025-07-10 via Nuitee
M
MR
10
Must stay when in krakow
Pros:

The hotel was excellent, the breakfast is great to start you're day,plenty of choice. Where it is ideal for getting to the main square. If i was to go back then that's where i will stay.very clean towels changed every day.

2025-06-28 via Nuitee
A
Arathi family
6
Pros:

Good things first: the hotel is at a convenient location. Most tourist sites are walking distance. The staff is very accommodating. My assigned room was awful. So the front desk lady was super helpful in changing my room. I rate the staff five stars. But there is only so much the staff can do if the facilities are bad.

The hotel really needs to be renovated. There is a pervasive musty smell throughout. The rooms, carpets, bathrooms, the couches at the reception, all look really old and in need of renovation.

2025-06-13 via Nuitee
V
Verified traveler
6
Hyvä sijainti, tavanomainen hotelli
Pros:

Hyvä sijainti. Siisti, normaali hotelli. Aamiainen tavanomainen, hieman vaatimaton.

2025-06-08 via Nuitee
M
Mario
6
Pros:

Habitación con una necesidad urgente de un lavado de cara

2025-06-06 via Nuitee
Y
yeong family
4
Pros:

Woke up to a condition that there is no power and no water to flush the toilet. Terrible experience.

2025-06-05 via Nuitee
B
Bruce
8
Great location and friendly staff
Pros:

Overall good stay, great water pressure and nice breakfast included. Only down side were some initial pillows were quite small/flat and had to ask for extra (which were perfect) but not available first night.

Great location!

2025-05-26 via Nuitee
A
Alejandro Alvarado
10
Pros:

The hotel is very nice and with an excellent location. The staff is very friendly, helpful and professional. The breakfast is very nice.

2025-05-25 via Nuitee