Residence Inn by Marriott Kingston Water's Edge

Hotels
Residence Inn
8.6 (690 reviews)
7 Earl Street , Kingston , ca

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Cons:
Cleanliness issues
Staff service inconsistencies

Categories

Cleanliness
7.88
Some reviews mentioned cleanliness issues with older rooms not feeling clean or well kept up.
Service
9.15
Generally good service was noted, but a specific negative experience with staff was mentioned.
Location
8.89
Location was appreciated in several reviews. Ideal for travelers between major cities.
Room Quality
8.34
Rooms were described as comfortable and well-equipped but some felt older.
Amenities
8.37
Facilities such as the pool and sauna were mentioned but with some needed improvements.
Value for Money
8.83
Overall considered decent value given the experience despite some concerns.
Food and Beverage
8.38
Breakfast options were not optimal but the food service staff received praise.
Overall Experience
8.95
Overall positive experience with likelihood of returning noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:59

Property Description

Luxurious All-Suite Hotel on Lake Ontario

Stunning Views and Modern Amenities
Located just steps away from Queen's University, Residence Inn by Marriott Kingston Water's Edge offers spacious suites with fully equipped kitchens and picturesque views of Lake Ontario. Relax in the saltwater indoor pool or stay active in the fitness centre.

Convenience and Comfort
Enjoy the convenience of free WiFi, daily breakfast buffet, and on-site business centre. Each suite features a flat-screen TV with satellite channels for entertainment. Explore the nearby Springer Market Square and indulge in the variety of shops and restaurants within walking distance.

Book your stay now and experience the perfect blend of luxury and convenience at Residence Inn by Marriott Kingston Water's Edge.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Standard rate is based on 2 guests. There is an extra fee of CAD 10 per night (plus DMF and HST) for each additional guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YGK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 690 reviews
Cleanliness: 7.88
Service: 9.15
Location: 8.89
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.95
M
Matthew couple ca
8
2026-03-04 via Nuitee
M
Marie family_with_children ca
1
Surtarifications abusives et non mentionnées
Pros:

La chambre n'avait qu'un lit au lieu des 2 que nous avons réservée. On a dû payer le parking. En plus de cela, nous avons été chargé de 17 dollars pour on ne sait quoi.

Cons:

La chambre n'avait qu'un lit au lieu des 2 que nous avons réservée. On a dû payer le parking. En plus de cela, nous avons été chargé de 17 dollars pour on ne sait quoi.

2026-03-04 via Nuitee
B
Brian couple ca
9
Pros:

The breakfast was amazing! Love that banana bread and waffle maker.

Cons:

Nothing

2026-03-02 via Nuitee
W
Wilson extended_group ca
8
Mostly pleasant stay
Pros:

Location was good - close to downtown
Breakfast was good - lots of choices
The room was spacious and clean
Enjoyed the early check in

Cons:

The mattress on the pull out couch was awful. I had to go for a massage after spending one night on it

2026-03-02 via Nuitee
R
Richard family_with_children ca
9
2026-03-02 via Nuitee
J
Jordan family_with_children fr
8
Bien
Pros:

Le personnel très agréable, l'emplacement, les boissons chaudes à disposition 24/24, la réactivité du personnel pour répondre à nos demandes, les recommandations de restaurant (parfait, merci encore Dianne's était une très bonne adresse)

Cons:

Le lit d'appoint n'était pas ouvert et il demande à être remplacé tant il est inconfortable. C'est vraiment le bémol de l'établissement la qualité du canapé-lit.

2026-03-02 via Nuitee
M
Melanie family_with_children ca
9
2026-01-27 via Nuitee
D
Deus family_with_children ca
9
Pros:

Breakfast

2026-01-25 via Nuitee
K
Kimberley couple ca
8
2026-01-21 via Nuitee
M
Michael couple ca
8
We had a very good visit and experience ,wouldn't take much to make the hotel a 5 star experience.
Pros:

Breakfast ,good ,excellent attentive staff very helpful. Location excellent . We were there for a hospital appt and Hotel Dieu was walking distance

Cons:

The shower is not a good design, the caulking and tile work are not top notch . Excess tile grout and caulking evident on finished surfaces,soap dish in the shower caulking very messy . Easy fix with a razor blade but I didn't have one!🙂 Not all litter bins had a liner ,it may be a good idea to have them .

2026-01-20 via Nuitee
N
Neda extended_group ca
5
2026-01-19 via Nuitee
C
caroline extended_group fr
8
Pros:

La suite 2 chambres très bien en famille, lits confortables

Cons:

Problématique de prix entre la resa Booking.com et l hôtel qui voulait facturer plus
Le coût excessif de l emplacement de parking

2026-01-19 via Nuitee
E
Elena solo_traveller ca
10
Exception.
Pros:

everything was exception. Room was clean and breakfast was delicious.

Cons:

I really loved everything.

2026-01-19 via Nuitee
B
Bastien family_with_children fr
9
Bon séjour dans une ville agréable
Pros:

Super chambre et hôtel très agréable. Personnel top

Cons:

Bruit de la ventilation

2026-01-19 via Nuitee
M
Michelle couple ca
8
Pros:

Breakfast was one of the better hotel breakfasts I've tried, bed was soft and comfy, hot tub was great, the room itself was very spacious, and even had a full kitchen. Air conditioning was great too.

Cons:

Our room was not cleaned at all the first day, and the second day we had to ask the front desk three times to make sure it would finally be cleaned/towels swapped out, etc.

2026-01-19 via Nuitee
L
Linda extended_group ca
9
2026-01-11 via Nuitee
M
Mastin family_with_children ca
6
2026-01-07 via Nuitee
K
Kaitlynn family_with_children ca
10
2026-01-07 via Nuitee
R
Roddy family_with_children gb
8
As you would expect of a Marriott - well maintained and ticks all the boxes but lack of charm.
Pros:

Facilites. Well maintained. Pierre on the desk.

Cons:

Price of parking. Lack of character. So much packaging on breakfast condiments etc.

2026-01-07 via Nuitee
D
Doug extended_group ca
9
2026-01-02 via Nuitee