San Martin Cartagena

Hotels
8.7 (435 reviews)
Carrera 2, 8-164, Bocagrande , Cartagena de Indias , co

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location (central, near beach)
Very clean / excellent housekeeping
Friendly and helpful staff
Comfortable rooms and good air conditioning
Good value / economical
Comfortable beds and well-maintained bathrooms
Cons:
Breakfast limited / not buffet / slow service
No pool and limited amenities (no fridge/ice, no internal phone)
No consistent hot water in some rooms
Street noise for lower-floor rooms
Some rooms have very high beds
Instances of double charging reported

Categories

Cleanliness
9.9
Repeated mentions of 'muy limpio', 'excelente aseo', 'habitaciones limpias' and 'impecables' across reviews justify an excellent cleanliness score.
Service
9.9
Multiple comments praise the staff as 'muy amable', 'personal excelente', 'siempre dispuestos a ayudar' and 'counter staff very polite', supporting a top service rating.
Location
10
Numerous reviews state 'excelente ubicación', 'muy céntrica', 'a una cuadra de la playa' and 'buena ubicación en sector Boca Grande', indicating a perfect location score.
Room Quality
8.1
Rooms are described as 'cómodas', 'baños limpios' and 'aire acondicionado'; negatives include noise on first-floor street-side rooms, very high beds for some guests and occasional lack of hot water, yielding a good-but-not-perfect score.
Amenities
6.3
Several missing or limited amenities noted: no pool, no fridge/ice for insulin, no internal phone service, lack of an outdoor shower for beachgoers and inconsistent hot water; amenities are a clear weakness.
Value for Money
9.5
Guests repeatedly call the hotel 'económico', 'buen precio' and appreciate location and cleanliness for the cost, supporting a strong value score.
Food and Beverage
6
Frequent complaints about breakfast being limited, not buffet, served slowly or in small portions ('desayuno pobre', 'siempre el mismo', 'breakfast terrible'), so food/beverage scores are low.
Overall Experience
9.9
Overall sentiment is highly positive—many guests say they'd return, praise staff, cleanliness and location—despite some amenity and breakfast issues, resulting in a very strong overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:20

Property Description

Prime Location in Bocagrande District: San Martin Cartagena hotel is ideally situated just 100 meters from the beach, surrounded by convenient shops and restaurants.

Comfortable and Well-Equipped Rooms: Each room at San Martin Cartagena features a balcony, a seating area, satellite TV, free Wi-Fi, air conditioning, a minibar, and a telephone for a relaxing stay.

Dining Experience at Bar Arcos: Guests can enjoy a delightful dining experience at Bar Arcos, with the option to dine at a sidewalk or garden table while indulging in a variety of drinks, seafood, and regional dishes.

Experience the best of Cartagena at San Martin Cartagena hotel. Book now for a memorable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

8.7
Based on 435 reviews
Cleanliness: 9.9
Service: 9.9
Location: 10
Room Quality: 8.1
Amenities: 6.3
Value for Money: 9.5
Food and Beverage: 6
Overall Experience: 9.9
D
Diana couple co
7
2026-09-12 via Nuitee
D
Daniel F Rojas solo_traveller co
9
Pros:

Ubicación y servicio

Cons:

Na

2026-09-05 via Nuitee
M
Marcos solo_traveller br
10
Ótimo custo-benefício
Pros:

A localização e o hotel está super bem conservado...só faria uma observação quanto ao chuveiro: sai pouca água....

Cons:

Nada

2026-09-03 via Nuitee
A
adriano extended_group it
7
Pros:

Posizione

Cons:

Assenza di una sala per fare colazione, colazione scarsa, fatta in mezzo alla strada sotto al sole…..

2026-08-24 via Nuitee
R
roa solo_traveller co
10
Pros:

El orden del hotel.

2026-08-22 via Nuitee
J
Janeth solo_traveller gt
8
2026-08-20 via Nuitee
J
Jose carlos extended_group co
8
Pros:

La ubicación y el personal

Cons:

no me gustó fue que hay mucha bulla en las habitaciones del primer piso lado de la calle

2026-07-21 via Nuitee
H
Herencia couple es
9
2026-07-20 via Nuitee
R
ramos ipanaque family_with_children pe
8
2026-07-19 via Nuitee
J
Jorge solo_traveller co
8
2026-07-15 via Nuitee
R
R solo_traveller co
10
2026-07-14 via Nuitee
R
R solo_traveller co
10
Pros:

.

Cons:

.

2026-07-14 via Nuitee
Y
Yesenia solo_traveller pr
10
2026-07-14 via Nuitee
L
Luz Marina family_with_children co
9
Excelente ubicación, excelente aseo, personal muy amable
Pros:

El desayuno es rico. Poca variación entre días pero es buena cantidad y delicioso. Excelente ubicación. Muy amable todo el personal. Excelente aseo en todos los espacios

Cons:

Deberían tener una ducha para que quienes viajan tarde puedan aprovechar el mar, y ducharse antes de salir al aeropuerto.
No tiene piscina.

2026-07-12 via Nuitee
C
Cinthya solo_traveller cr
10
2026-07-11 via Nuitee
C
Christian extended_group ca
7
Cons:

Me cobraron dos veces. Cuando hice la reserva y nuevamente el dia del alojamiento

2026-07-04 via Nuitee
D
david solo_traveller cl
10
Pros:

El lugar, era bonito y acogedor

2026-07-04 via Nuitee
M
MARIA ARACELY couple co
10
Agradable, bonita como siempre
Pros:

siempre la amabilidad de todo el equipo de trabajo.

Cons:

que no tengan nevera para conservar congelado hielo indispensable para proteger insulina

2026-07-03 via Nuitee
E
Eric solo_traveller br
8
Estadia em Cartagena
Pros:

Localização e cordialidade

Cons:

Cafe sem ser self-service

2026-07-02 via Nuitee
D
Diaz solo_traveller do
10
2026-06-25 via Nuitee