Hotel Portales Del Campestre

Hotels
8.1 (248 reviews)
Carrera 41 # 16B Sur 81 , Medellín , co

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.6
Several reviews pointed out issues related to cleanliness, including old linens and a musty smell in some rooms.
Service
9.1
Numerous comments highlighted the excellent attention and friendliness of the staff.
Location
8.6
Many reviews praised the peaceful and convenient location of the hotel.
Room Quality
7.1
Feedback indicated that room quality varied, with some describing them as old and needing maintenance.
Amenities
8.1
Overall, amenities like breakfast by the pool received positive mentions, though some stated improvements were needed.
Value for Money
7.6
Some reviews criticized the hotel as overpriced for the quality provided, which impacted perceived value.
Food and Beverage
8.6
Breakfast was frequently described as delicious and a highlight of the stay.
Overall Experience
8.1
While experiences varied, many guests expressed a good overall feeling about their stay, especially due to service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:32

Property Description

Modern Accommodation in Poblado District

Outdoor Pool and Free Wi-Fi

Experience comfort and convenience at Hotel Portales Del Campestre in the upscale Poblado District. Relax by the outdoor pool, stay connected with free Wi-Fi, and park hassle-free with complimentary private parking.

Local Specialties and International Cuisine

Indulge in a variety of local and international dishes at the hotel's restaurant or opt for room service for a more personalized dining experience. Explore nearby cafes and shops for more culinary adventures.

Proximity to Medellin's Main Attractions

Conveniently located just a short walk from La Aguacatala Metro Station, our hotel provides easy access to Medellin's top attractions. Don't miss the chance to explore the Museum of Antioquia and its renowned Fernando Botero sculptures, just 8 metro stops away.

Book your stay at Hotel Portales Del Campestre for a memorable experience in Medellin!

Important information:

In accordance with local tax laws, all Colombian citizens and resident foreigners must pay an additional fee of 19% VAT. This VAT supplement is not included in the accommodations rates and must be paid separately.

To be exempt from this 19% VAT fee, guests must have a TP12 visa or a PIP3, PIP5, PIP6, PIP10, TP7 or TP11 stamp when entering the country. The exemption only applies to accommodations fees. The permit must be shown upon arrival.

VAT is not automatically included in the total amount of the reservation.

In accordance with Colombian law 679 of 2001, law 1,336 of 2009 and resolution 3,840 of 2009, child sexual exploitation is illegal. Therefore, all children between the ages of 0 and 17 must present a valid identification document and their birth certificate along with their parents' identification documents to confirm the relationship. If the minor is not accompanied by his or her parents, the adults accompanying him or her must have written authorization from a notary along with the aforementioned documentation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for COP 30,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 248 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.1
A
Alexandra family_with_children co
8
Pros:

La atención

Cons:

La nevera estaba sucia , humedad en las paredes

2026-04-09 via Nuitee
A
angela solo_traveller co
1
Pros:

Nada

2026-04-07 via Nuitee
D
David extended_group cr
9
2026-04-05 via Nuitee
J
Juan couple co
10
2026-04-05 via Nuitee
M
Martha couple co
9
Excelente experiencia de servicio y contacto con la naturaleza.
Pros:

Desayuno excelente. Bien preparado. Personal amable y dispuesto. Te sientes como en casa. Excelente ubicación. Ya tenemos planeada nuestra próxima visita.

Cons:

Se podría mejorar el mobiliario del baño y las repisas para poner tus artículos de aseo.

2026-04-04 via Nuitee
P
Pedro Alejandro family_with_children co
8
Hotel de descanso
Pros:

Todo, la ubicación, el servicio al cliente, las habitaciones y las instalaciones son cómodas y limpias

Cons:

Muy limitado donde conseguir de comer

2026-04-04 via Nuitee
A
Alvarado couple co
10
Pros:

Limpieza, desayunar viendo animalitos, muy bien desayuno, ubicado en zona segura

Cons:

Todo muy bien

2026-04-03 via Nuitee
H
Hart extended_group fr
8
2026-04-03 via Nuitee
J
Jorge couple us
9
2026-04-01 via Nuitee
M
Martha family_with_children co
9
Te sientes como en casa.
Pros:

Desayuno excelente y personal amable y muy atento.

Cons:

Las almohadas no son confortables.

2026-03-30 via Nuitee
L
Luisa Fernanda Beltrán Roa couple co
10
Descanso y paz
Pros:

La conexión con la naturaleza y el servicio de todo el personal , es increíble

Cons:

Nada, todo me gustó

2026-03-25 via Nuitee
M
Monica family_with_children co
9
2026-03-23 via Nuitee
J
Julian solo_traveller co
8
Si no cabes en la casa de tu familia en el poblado este es el hotel!!!!
Pros:

Ubicación

Cons:

Baño con fuga de agua

2026-03-23 via Nuitee
A
Antonia family_with_children co
9
Pros:

La tranquilidad de la casa, lo acogedor del espacio.

Cons:

Las almohadas, muy altas

2026-03-20 via Nuitee
A
Alfredo Arturo couple co
8
Pros:

good location

2026-03-18 via Nuitee
J
John solo_traveller co
8
Pros:

El momento del desayuno con los pájaros y ardillas se roba el show. Podrían ser más creativos con esta experiencia hermosa

Cons:

Iluminación en la habitación es muy pobre. El Internet funciona mal en la habitación

2026-03-17 via Nuitee
M
María extended_group es
8
Pros:

El personal. Sara, Miguel, Carlos... Más que amables

Cons:

Bueno, se veía algo viejo todo, el baño sobretodo pero no nos importó, tampoco estuvimos tanto en el hotel.
Las camas y almohadas eso sí, muy incómodas

2026-03-14 via Nuitee
G
Georgia family_with_children gr
10
Best Hotel in Medellin
Pros:

The best hotelwe visited while in Colombia.The staff was amazing and relly helpful.They were speaking English so that really helped.Really nice breakfast neraby the pool with many animal approaching like birds and squirrels.We also booked a daytrip to Guatape with them and it was amazing! The location is amazing next to 5 star hotels and private clubs with lots of green.Would definitely go there again over and over.Also we were 3 people and they gave us a room with 5 beds so it was great!Don't be afraid it's outside city centre because the Uber was 5$.

2026-03-14 via Nuitee
L
Luis Carlos couple co
10
Pros:

El personal muy amable y servicial, instalaciones miy comodas

2026-03-11 via Nuitee
H
Heather family_with_children gb
9
2026-03-09 via Nuitee