Doubletree by Hilton Chattanooga Hamilton Place

Hotels
•
Hilton Worldwide
8.2 (155 reviews)
2232 Center Street, Chattanooga, Tennessee, 37421 , Chattanooga , US
1-423-485-1185

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Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Amazing staff
Cons:
Dirty bathtub
Parking accessibility issues
Service delays

Categories

Cleanliness
7.63
Various mentions of cleanliness were positive, though there were complaints about a dirty bathtub.
Service
8.6
Staff was described as amazing, but there were a few negative mentions regarding responsiveness.
Location
8.64
Great location mentioned multiple times, conveniently near restaurants and shops.
Room Quality
8.29
Rooms described as clean and comfortable, with some comments about size issues.
Amenities
7.92
Some amenities were missing during stay, such as toiletries and parking accessibility.
Value for Money
8.08
General satisfaction with value given the quality of the hotel, despite some complaints.
Food and Beverage
8.13
Breakfast spread received praise, but there were some service issues at the bar.
Overall Experience
8.3
Most reviews expressed a good overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:20

Property Description

Recreation Opportunities
Enjoy the indoor pool and 24-hour fitness center for a relaxing stay.

Dining and Services
Indulge in delicious meals at The Customs House restaurant or opt for room service. Experience complimentary wireless and wired internet, concierge services, and a banquet hall.

Featured Amenities
Benefit from a 24-hour business center, express check-out, and event spaces.

With a stay at Doubletree by Hilton Chattanooga Hamilton Place in Chattanooga, experience comfort and convenience near Hamilton Place Mall. Book now for a memorable stay!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 155 reviews
Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 8.29
Amenities: 7.92
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.3
C
Carol • family
10
Pros:

Convenient to highway with excellent dining options and fuel availability

2025-10-12 • via Nuitee
A
Annette
10
Pros:

I've never really had a bad stay at a Doubletree, and this was no exception. The hotel and room was beautiful and clean. The bed and pillows were so comfortable and the room was dark. Best night's sleep we've had in a while. The shower was wonderful too. 10 out of 10 in my opinion. I will definitely stay here again!

2025-10-12 • via Nuitee
C
Cheryl
10
Pros:

Great experience! Even had a view of a church steeple from my room. And, of course, the cookies are incredible!

2025-10-11 • via Nuitee
J
James
10
Pros:

Candice is an asset to this company great customer service through and through

2025-10-10 • via Nuitee
J
James • partner
6
Pros:

The check-in was excellent great stuff up front we was on the fifth floor when you get off the elevator it stunk extremely bad even her other guests comment that .when we got to the room the room was really nice clean but we only had one bath towel the next day we did not have any. There was a lady cleaning one of the rooms and I asked her for some towels she gave me one and was very rude never did get any towel for the rest of the weekend had to dry off with hand rags

2025-10-06 • via Nuitee
J
Jamie
10
Pros:

Restaurants nearby

2025-10-03 • via Nuitee
E
Eric
10
Pros:

Great

2025-10-01 • via Nuitee
F
Fabiana
10
Pros:

Very friendly

2025-09-30 • via Nuitee
C
CHRISTINE
10
Pros:

Hotel tucked away. A little hard to find but worth it. Everyone so friendly. Restaurant food very good. Paid ahead for breakfast. I feel it was a little overpriced. Very clean and comfortable

2025-09-30 • via Nuitee
T
Taylor • family
8
Pros:

Really nice and clean hotel.

2025-09-28 • via Nuitee
C
Carlos • partner
10
Pros:

Great service, convenient location

2025-09-24 • via Nuitee
R
Randy
8
Pros:

Great location and property. Near mall, restaurants, couple of blocks off the interstate. Clean, comfortable and quiet.

2025-09-22 • via Nuitee
L
Levar
10
Pros:

Wonderful facility and staff everyone was very helpful and the rooms were very clean and nice !!

2025-09-20 • via Nuitee
B
Billie • friends
6
Pros:

Unfortunately the parking to reach the building was really hard to access. If it'd been raining it would have been a disaster.

When we arrived the receptionist was outside with other employees. We had to wait for her to come inside. She acted quite annoyed and was rather rude.

Other than than that the hotel was fine.

2025-09-17 • via Nuitee
M
Michael
2
Pros:

The POS working the front desk wasn’t there when I tried to check in. I think they were in the storage closet smoking crack. I ended up having to stay at a different hotel.

2025-09-14 • via Nuitee
A
Andrew
10
Pros:

I had a great experience staying here.

2025-09-13 • via Nuitee
S
Shantyra C • family
10
Pros:

Staff amazing

2025-09-12 • via Nuitee
S
Scott
8
Pros:

Nice place. Clean room.

2025-09-12 • via Nuitee
M
Marcus
10
Pros:

Awesome

2025-09-10 • via Nuitee
R
Robert • partner
10
Pros:

It was great for a quick sleep

2025-09-06 • via Nuitee