Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Good location
Spacious rooms
Quality amenities
Cons:
Paid WiFi
Mold in shower
Distance to elevator

Categories

Cleanliness
7.75
There was mold in the shower on the bottom seal of the shower.
Service
9.75
Personal muy amable. The staff is great!
Location
9.25
Great location away from Michigan Ave., easy access to train and walk to restaurants.
Room Quality
9.25
Habitación y baño amplios. Very nice and big room.
Amenities
9.25
Spa and quality breakfast in the concierge lounge.
Value for Money
8.75
All in all, a really good value.
Food and Beverage
8.75
Breakfast was very good, but costly.
Overall Experience
9.25
A great place to stay in Chicago, would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:35

Property Description

Luxurious Accommodations

Every room at JW Marriott Chicago features a 42-inch flat-screen LCD TV with Netflix streaming and satellite cable channels. The marble bathroom offers a double vanity, separate bath tub and shower, and plush bath robes.

Culinary Delights

Guests can enjoy fine-dining at the on-site restaurant, The Florentine, which features seasonal Italian cuisine. The Lobby Lounge offers a more casual setting, where guests can grab an appetizer during happy hour or gather for drinks after work. In-room dining services are available 24 hours for guest convenience.

Convenient Location

Just 1 mile away from Millennium Park and the Art Institute Museum, this historic Chicago Loop hotel is situated in the heart of the city’s financial district. Navy Pier is 2 miles away, and the Monroe Public Transit stop is 3 blocks away, providing easy access to several of Chicago’s most popular attractions.

Book your stay at JW Marriott Chicago for a truly unforgettable experience!

Important information:

Please note the property cannot accept buses, RVs, trailers, or motorcycles in the valet parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 75 per day.

Location

Guest Reviews

9
Based on 378 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
M
MARIA AGUSTA • solo_traveller • ec
8
Excelente elección
Pros:

Hermoso el hotel, muy amplia la habitación, excelente servicio

Cons:

Tod estuvo bien

2026-02-12 • via Nuitee
E
Emmanuel • family_with_children • us
9
Pros:

Comfortable and cozy

Cons:

Price was okay

2026-01-31 • via Nuitee
O
Olivier • couple • ch
10
Pros:

Staff was very nice, and very helpful
Proximity to the Passport Agency, main reason for our trip to Chicago

2026-01-28 • via Nuitee
M
Monica • couple • do
8
Hotel amplio, limpio y elegante
Pros:

las camas

Cons:

el personal (concierge) muy negativo por el tiempo de tormenta que nos toco nos dijo que nosotros eramos los unicos en el hotel, algo absurdo pues vimos que habia mas personas

2026-01-27 • via Nuitee
N
Nitiwit • extended_group • us
9
2026-01-20 • via Nuitee
N
Nitiwit • couple • us
10
2026-01-20 • via Nuitee
J
Juximar C • extended_group • us
8
Excelent
Pros:

The locatiob was realy good

2026-01-19 • via Nuitee
B
Blake • couple • us
6
Too expensive for what it was.
Pros:

Lobby of the hotel was cool but the room was not great at all for the price. I would expect the condition of the room for $150/night. For $400 a night the shower leaked through the glass door onto the floor and the bathroom sink drain was broken. Also no vent in the bathroom which is not ideal.

Cons:

Way overpriced.

2026-01-19 • via Nuitee
M
MEHMET KASIM • couple • tr
8
2026-01-15 • via Nuitee
U
Ulas • family_with_children • dk
10
2026-01-06 • via Nuitee
S
Sedem • couple • us
10
2026-01-03 • via Nuitee
J
Judith • extended_group • us
9
Hotel ideal para pasar unos días en Chicago
Pros:

Habitación y baño amplios. Camas muy comodas. Personal muy amable. Desayuno caro pero platos muy completos.

Cons:

Creo que la wifi era de pago

2026-01-03 • via Nuitee
K
Kris • extended_group • us
10
2025-12-31 • via Nuitee
R
Rina • extended_group • us
10
2025-12-22 • via Nuitee
A
Annie • extended_group • us
9
Very comfortable and quiet stay in the heart of Chicago
Pros:

My room was very nice, the hotel was quiet, my bed was very comfortable, there was a huge bath tub.

Cons:

The distance to the elevator was pretty intense with a lot of curving hallways.

2025-12-19 • via Nuitee
A
Anna • couple • se
8
2025-12-15 • via Nuitee
F
Fatima • family_with_children • us
8
2025-12-11 • via Nuitee
W
Woei Kuen • extended_group • sg
7
2025-12-04 • via Nuitee
B
Barbara • family_with_children • ch
9
2025-11-24 • via Nuitee
A
Amy • couple • us
9
Pros:

We stayed on the executive level and enjoyed the room, bed, breakfast and room darkening curtains. I thoroughly enjoyed my bath.

Cons:

There was mold in the shower on the bottom seal of the shower and there was no vent in the bathroom. My husband didn’t shower the day we left because his first shower was “more cold than anything”. The water pressure wasn’t great and the temperature was mildly warm.

2025-11-20 • via Nuitee