Hotel Bocagrande Cartagena

Hotels
7.1 (729 reviews)
Avenida San Martin 7-159 , Cartagena de Indias , co

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location (central, near beach)
Friendly and attentive staff (many mentions)
Comfortable, large beds
Clean rooms with daily housekeeping
Tasty breakfasts (frequently praised)
Cons:
Ongoing remodeling/construction noise early in the morning
Poor or unstable internet connection
Bathroom issues (poor ventilation, leaks, shower problems)
Some rude reception staff reported
Limited breakfast variety / occasional shortages

Categories

Cleanliness
7.5
Generally positive comments about cleanliness: daily towel changes and good housekeeping mentioned, so cleanliness is slightly above average.
Service
7.8
Many reviews praise friendly and helpful staff and good customer attention, though a few reports mention rude receptionists needing training.
Location
8.4
Repeatedly described as very central and near the beach with many positive remarks about the location and accessibility.
Room Quality
6.8
Mixed feedback: beds described as very comfortable and spacious, but several rooms had bathroom ventilation issues, leaks and noisy placements.
Amenities
5.5
Notable problems with internet connectivity, some missing in-room amenities (TV in one report), and ongoing maintenance/remodeling reducing amenity quality.
Value for Money
7.2
Generally acceptable value with mentions of good rates and smooth booking/payment; isolated billing/invoice issues noted.
Food and Beverage
7
Breakfasts are frequently called delicious, but reviewers also report limited variety, occasional shortages and items not available as listed.
Overall Experience
6.6
Overall mixed: many positive highlights (location, friendly staff, comfortable beds) tempered by disruptive remodeling noise and some service/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:25

Property Description

Prime Location near Beachfront
Hotel Bocagrande By GEH Suites, located on San Martin Avenue, is a mere 50 meters from the beachfront, offering guests a perfect seaside retreat.

Modern Amenities and Comfortable Rooms
The hotel provides free Wi-Fi, air-conditioned rooms with minibars, and TVs, ensuring a comfortable stay. The spacious guest rooms are elegantly decorated and equipped with modern conveniences like a telephone, radio, and en suite bathroom.

On-Site Dining and Relaxation Options
Guests can savor delicious meals at the hotel's restaurant, unwind in the cozy lobby, and grab a drink at the bar for a perfect evening.

Ready to experience a delightful stay by the beach? Book your room at Hotel Bocagrande By GEH Suites now!

Important information:

If reserving a Double or Twin Room, please specify the bedding you desire. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CTG

Location

Guest Reviews

7.1
Based on 729 reviews
Cleanliness: 7.5
Service: 7.8
Location: 8.4
Room Quality: 6.8
Amenities: 5.5
Value for Money: 7.2
Food and Beverage: 7
Overall Experience: 6.6
D
David • extended_group • pa
9
Buenas vacaciones
Pros:

Su Ubicación está muy bien ubicada

Cons:

Estaba en construcción y casi me caigo ya que había cemento en el suelo incluso el piso mojado incluso en hora del día pasaban con materiales grandes (tuberías) lo cual casi me golpea unas de ellas por lo demás buena atención

2026-09-11 • via Nuitee
R
Rodríguez • solo_traveller • co
6
Cons:

No había papel higiénico en la habitación y demoraron mucho ej ponerlo luego de solicitarlo

2026-09-09 • via Nuitee
M
Mario • solo_traveller • ec
10
Excelente
Pros:

Excelente

Cons:

Todo bien

2026-09-09 • via Nuitee
J
JOAN OSWALDO • solo_traveller • co
7
Pros:

Personal de recepción

Cons:

El hotel estaba en remodelación y mi habitación era la mas afectada por el ruido y el transito de trabajadores y carretas

2026-09-09 • via Nuitee
C
Chong • extended_group • pa
6
Mas o menos, porque el personal excelente y ubicacion!
Pros:

Ubicacion y personal.

Cons:

Estuvimos varios días pero estábamos muy metidos en una habitation, ni agua de entrada en las habitaciones! Poca agua en la ducha a veces como el gorgojo!

2026-09-09 • via Nuitee
J
JEANNETTE • solo_traveller • ni
9
Excelente estadia en Hotel Bocagrande.
Pros:

La ubicación, estado de la habitación y la atención.

Cons:

El desayuno bien sólo que un poco frio para mi gusto.

2026-09-08 • via Nuitee
J
Juan sebastian • solo_traveller • co
10
Pros:

Las instalaciones muy lindas, la habitación muy chévere y la cama genial

Cons:

No hay queja alguna

2026-09-06 • via Nuitee
H
Hernan • solo_traveller • co
10
Pros:

Ok

2026-09-03 • via Nuitee
A
ADRIANA PATRICIA • solo_traveller • co
9
2026-09-02 • via Nuitee
A
ADRIANA PATRICIA • solo_traveller • co
9
2026-09-02 • via Nuitee
G
Genaro • solo_traveller • mx
8
Pros:

La ubicación para andar en Bus, el ara cerca, a unos metros del mar.

Cons:

En la primer habitación no teníamos señal y no estábamos cómodos

2026-09-01 • via Nuitee
L
Laura Pilar • family_with_children • co
9
Un buen recuerdo...
Pros:

El desayuno fue de nuestro agrado y la ubicación excelente, muy cerca de la playa y facil para encontrar cualquier cosa que necesitaramos. Volveriamos a utilizar sus servicios.

Cons:

Todo fue bueno

2026-09-01 • via Nuitee
D
Daniela Alejandra • solo_traveller • co
9
Pros:

La atención fue muy buena, muy amables y cordiales.

Cons:

No, me gustó que no habia Jabón y Shampoo

2026-09-01 • via Nuitee
L
Luz Belisa • solo_traveller • co
10
2026-08-28 • via Nuitee
Y
Yamile • couple • co
10
Increíble
Pros:

Excelente servicio

2026-08-26 • via Nuitee
Y
Yesenia Duarte • solo_traveller • co
4
Pros:

Realmente nada no fue buena la experiencia

Cons:

La habitación super incomoda y el aire no enfriaba casi, terrible el calor

2026-08-25 • via Nuitee
Y
Yesenia Duarte • solo_traveller • co
9
Pros:

La amabilidad de la sra amparo y el personal en general

Cons:

La ubicación del bar para las bebidas sin sillas en la zona

2026-08-25 • via Nuitee
J
Juan • solo_traveller • co
10
2026-08-25 • via Nuitee
D
Dominic • family_with_children • co
9
2026-08-23 • via Nuitee
L
LUIS • family_with_children • co
10
2026-08-17 • via Nuitee