Hotel Soratama

Hotels
8.8 (2153 reviews)
Carrera 7 N° 19-20 , Pereira , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Dirty breakfast tables
Limited elevator access
Noise issues in rooms

Categories

Cleanliness
8.26
Mentioned as very clean, but some reports of dirty breakfast tables.
Service
9.23
Staff noted as very friendly and accommodating across multiple reviews.
Location
9.27
Location is frequently praised for its convenience to central areas.
Room Quality
8.22
Rooms are clean and well-maintained, but noise and bed height concerns reported.
Amenities
8.75
Amenities like breakfast and jacuzzi noted, though some accessibility issues mentioned.
Value for Money
8.71
Overall value is seen as positive, although a few price complaints arose.
Food and Beverage
8.76
Breakfast quality praised, with some requests for more variety.
Overall Experience
9.23
Overall experience reported as excellent, with strong intent to return noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:39

Property Description

Central Location and Stunning Views
Located in the heart of Pereira city, overlooking Bolivar Square, Hotel Soratama offers a perfect blend of convenience and charm. Enjoy breathtaking views from the terrace and unwind at the Sky Lounge bar until late evening.

Comfortable Rooms and Excellent Service
Experience comfort at its best in the well-appointed rooms and suites, equipped with modern amenities such as a private bathroom, minibar, and cable TV. With room service available six days a week, your stay is sure to be hassle-free.

Convenience and Accessibility
Benefit from a 24-hour front desk, regional dishes served at the on-site restaurant, and laundry services on request. Explore nearby attractions like Santa Rosa hot spring and Pereira Airport, both just a short drive away. Secure parking is also available for your peace of mind.

Ready to experience the perfect stay? Book your room at Hotel Soratama now!

Important information:

Please note that all minors under 18 years of age need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his/her parents, it is necessary to present a written authorization signed and authorized by a notary for the minor to check into the hotel.

Valet parking is also offered for COP 7000.00

Hotel insurance surcharge 10000.00 COPPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PEI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for COP 38,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 88,000 per person per night when using an existing bed.
    Children up to and including 0 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2153 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
T
Tiago • couple • co
9
2026-02-14 • via Nuitee
D
Daniel • solo_traveller • gb
10
Pros:

Friendly staff and helpful

2026-02-12 • via Nuitee
L
Laura • family_with_children • es
10
Pros:

La cortesía de los trabajadores, las instalaciones, en especial el rooftop con vistas a la plaza Simón Bolívar, y su relación calidad precio. Repetiremos

Cons:

Nada en particular

2026-02-11 • via Nuitee
M
marc • solo_traveller • us
9
Great, clean, affordable, professional staff, and great breakfast options included in your stay. Make sure you have plen
Pros:

It is centrally located, with professional helpful staff, very clean.

Cons:

I have stayed here 4-5 times and the WiFi is terrible in the rooms. In public areas it is better, but god forbid you want to download a movie to watch etc

2026-02-11 • via Nuitee
G
Giraldo • family_with_children • co
10
Pros:

Todo

2026-02-11 • via Nuitee
S
Stephan • couple • ch
9
2026-02-11 • via Nuitee
J
Jesus Eduardo • solo_traveller • co
9
2026-02-11 • via Nuitee
R
Rubén Dario • family_with_children • co
9
Pros:

Ubicación, buen desayuno

Cons:

El baño muy pequeño.

2026-02-11 • via Nuitee
A
Andrea • solo_traveller • sk
9
2026-02-10 • via Nuitee
A
Aina • couple • es
9
2026-02-10 • via Nuitee
D
Didier Andres • couple • co
9
2026-02-08 • via Nuitee
J
Jaime Martinez • couple • es
10
2026-01-30 • via Nuitee
B
BLACIO • extended_group • ec
8
La estancia en el hotel estuvo agradable.
Pros:

Me gustó el horario de atención del restaurante para tomar los desayuno, bien temprano fue muy bueno para nosotros. También me gustó el servicio del taxi que recomendó el hotel para nuestras visitas.

Cons:

no me agradó que hayan puesto solo una botellita de agua en la habitación habiendo estado tres pasajeros.

2026-01-29 • via Nuitee
D
Diego • extended_group • co
9
Volvería
Pros:

Ubicación y limpieza

Cons:

Ninguno

2026-01-28 • via Nuitee
I
Ivan • family_with_children • co
9
2026-01-27 • via Nuitee
H
HANANE • extended_group • fr
5
Pros:

Personnel gentil

Cons:

La chambre est assez petite

2026-01-27 • via Nuitee
L
Laura • couple • gb
10
Fully recommended to stay
Pros:

Everything was lovely to stay

2026-01-27 • via Nuitee
L
LORENA • family_with_children • es
9
Pros:

La amabilidad del personal

Cons:

.

2026-01-27 • via Nuitee
C
Cesar • family_with_children • au
10
Pros:

Comodidad de la cama y el desayuno

2026-01-25 • via Nuitee
W
Wilson • family_with_children • co
8
Visita Pereira
Pros:

La atención prestada

Cons:

El desayuno

2026-01-25 • via Nuitee