Hotel Soratama

Hotels
8.8 (2333 reviews)
Carrera 7 N° 19-20 , Pereira , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Dirty breakfast tables
Limited elevator access
Noise issues in rooms

Categories

Cleanliness
8.26
Mentioned as very clean, but some reports of dirty breakfast tables.
Service
9.23
Staff noted as very friendly and accommodating across multiple reviews.
Location
9.27
Location is frequently praised for its convenience to central areas.
Room Quality
8.22
Rooms are clean and well-maintained, but noise and bed height concerns reported.
Amenities
8.75
Amenities like breakfast and jacuzzi noted, though some accessibility issues mentioned.
Value for Money
8.71
Overall value is seen as positive, although a few price complaints arose.
Food and Beverage
8.76
Breakfast quality praised, with some requests for more variety.
Overall Experience
9.23
Overall experience reported as excellent, with strong intent to return noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:39

Property Description

Central Location and Stunning Views
Located in the heart of Pereira city, overlooking Bolivar Square, Hotel Soratama offers a perfect blend of convenience and charm. Enjoy breathtaking views from the terrace and unwind at the Sky Lounge bar until late evening.

Comfortable Rooms and Excellent Service
Experience comfort at its best in the well-appointed rooms and suites, equipped with modern amenities such as a private bathroom, minibar, and cable TV. With room service available six days a week, your stay is sure to be hassle-free.

Convenience and Accessibility
Benefit from a 24-hour front desk, regional dishes served at the on-site restaurant, and laundry services on request. Explore nearby attractions like Santa Rosa hot spring and Pereira Airport, both just a short drive away. Secure parking is also available for your peace of mind.

Ready to experience the perfect stay? Book your room at Hotel Soratama now!

Important information:

Please note that all minors under 18 years of age need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his/her parents, it is necessary to present a written authorization signed and authorized by a notary for the minor to check into the hotel.

Valet parking is also offered for COP 7000.00

Hotel insurance surcharge 10000.00 COPPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PEI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for COP 38,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 88,000 per person per night when using an existing bed.
    Children up to and including 0 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2333 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
R
Rafael • couple • co
9
Bueno
Pros:

Desayuno

Cons:

Na

2026-07-25 • via Nuitee
M
Mildred • solo_traveller • co
10
Excelente
Pros:

Ubicación, atención

Cons:

Todo me gustó

2026-07-25 • via Nuitee
J
Julio • family_with_children • co
7
Normal
Pros:

Si. Aunque pequeñas las habitaciones

Cons:

El asensor. Uno solo para mucha gente

2026-07-23 • via Nuitee
C
Carmen • couple • us
7
Nice but admin gave me a hard time with my daughter because we did not share the same last name.
Pros:

Nice hotel

Cons:

The upstairs bar was closed. Very limited time to use hot tub just one hr according to their schedule. Nice Terrance but was closed to us that day

2026-07-23 • via Nuitee
Y
Yonatan • solo_traveller • es
10
Pros:

Tanto el personal como la habitación sin dejar atrás la comida 10 de 10

2026-07-22 • via Nuitee
D
Diego Andres • family_with_children • co
8
2026-07-22 • via Nuitee
R
Rocio • solo_traveller • es
8
Habitación poco correcta para Hotel 4*
Pros:

El personal es muy amable, el desayuno tipo bufet muy completo, una ubicación excente.

Cons:

El baño muy pequeño, el wc muy mal ubicado, estrecho y poco espacioso, es lo peor de la habitación

2026-07-21 • via Nuitee
M
Marco • couple • co
4
2026-07-21 • via Nuitee
F
Fernando Augusto • family_with_children • co
10
Comodidad y pulcritud
Pros:

Excelente Atención del Personal

Cons:

El menú de los desayunos aunque era rico era el mismo todos los días podrían variarlo un poco

2026-07-21 • via Nuitee
W
William Mendoza • solo_traveller • co
10
Pros:

El desayuno

Cons:

Todo estaba 👍🏽

2026-07-21 • via Nuitee
J
Julio • solo_traveller • co
7
Cons:

Mucho en enredo para acceder al asensor . Uno solo para tordo el hotel

2026-07-21 • via Nuitee
A
Amparo • family_with_children • es
10
2026-07-20 • via Nuitee
M
Miguel • couple • co
7
Muy normal, si vas por lujo allí no es
Pros:

La insonorización de las habitaciones

Cons:

El personal, no todos pero algunos de mala actitud, le falta bastante actualización al hotel

2026-07-20 • via Nuitee
J
Jorge • extended_group • co
8
El mejor personal
Pros:

El personal es muy atento y amable la mejor valides y servicio

Cons:

De noche la zona parece un poco insegura , algunos habitantes de calle circulando

2026-07-18 • via Nuitee
R
Ramon • couple • us
10
2026-07-17 • via Nuitee
L
Luz Angela • couple • co
10
Excelente
Pros:

Excelente

2026-07-16 • via Nuitee
E
espana • solo_traveller • gb
10
Pros:

Todo excelente como siempre 🙂

2026-07-16 • via Nuitee
P
Pamela • couple • co
10
2026-07-16 • via Nuitee
J
Jhonatan • couple • co
5
2026-07-15 • via Nuitee
D
Donoso • solo_traveller • ec
8
Pros:

Ubicación

Cons:

Personal a cada rato preguntando a dónde pasan y estuvimos 6 días

2026-07-14 • via Nuitee