Hotel Don Pedro De Heredia

Hotels
8 (2372 reviews)
Calle Primera De Badillo # 35 - 74 , Cartagena de Indias , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise issues
Cleanliness concerns
Small rooms

Categories

Cleanliness
6.58
Multiple reviews highlighted issues with cleanliness, including dirty towels and odors.
Service
9.05
Staff received high praise for their attentiveness and friendliness.
Location
9.09
The location was frequently mentioned as a strong point in numerous reviews.
Room Quality
7.04
Several guests noted that the rooms were small, and there were noise issues.
Amenities
7.57
Some amenities were mentioned positively, although noise from the street was a concern.
Value for Money
8.03
General value was deemed acceptable, though some criticized the quality vs price ratio.
Food and Beverage
8.58
Breakfast received positive feedback, with a good selection available.
Overall Experience
8.05
Overall stay was positive, with several guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:25

Property Description

Luxury and History in the Heart of Cartagena

Outdoor Pool and Elegant Rooms
Indulge in the charm of rustic décor with antique wood furnishings and modern amenities like flat-screen TVs and free Wi-Fi. Relax in air-conditioned rooms with marble floors and enjoy a refreshing dip in the outdoor pool.

Panoramic Views and Delicious Breakfast
Start your day with an American breakfast and soak in the breathtaking colonial architecture views from the roof-top terrace. Unwind on a sun lounger while taking in the beauty of the city.

Convenient Location and Local Insights
Explore Cartagena's attractions with ease as the hotel is close to the harbour and La Popa. Get insider tips from the knowledgeable staff at the tour desk for a memorable stay.

Book now for an unforgettable experience at Hotel Don Pedro De Heredia!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for COP 90,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2372 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
A
Aurélien • extended_group • fr
10
2026-04-11 • via Nuitee
K
Katy • solo_traveller • gb
8
Okay!
Pros:

Comfortable bed.

Cons:

Could do with a bit of modernisation. Cement was falling out of a hole in the ceiling in the bathroom.

2026-04-10 • via Nuitee
H
Helen • couple • gb
10
The ideal place to stay to explore the city & to get a feel of the local culture.
Pros:

The location in the centre was ideal for exploring the old town. In a beautifully restored historic building it was a fascinating place to stsy

Cons:

The staff were all very helpful & the breakfast offered a wide variety of options & was all beautifully prepared & appetising.

2026-04-10 • via Nuitee
U
Usue • couple • es
9
Pros:

Ubicación excelente, buenas instalaciones, habitaciones amplias y personal amable

Cons:

El desayuno estaba bien pero mejorable

2026-04-09 • via Nuitee
D
David • solo_traveller • co
10
Pros:

Mi estadía en el Hotel Don Pedro de Heredia fue simplemente encantadora. Desde el momento en que llegué, el ambiente colonial del lugar me hizo sentir como si estuviera viviendo un pedacito de la historia de Cartagena.

La ubicación es perfecta, en pleno centro histórico, lo que permite recorrer todo caminando y disfrutar cada rincón de la ciudad sin complicaciones. Las habitaciones son cómodas, limpias y con ese toque tradicional que le da mucho encanto al hotel.

Pero lo que realmente destaca es la atención del personal: siempre amables, atentos y dispuestos a ayudar en todo momento. Se nota el cariño con el que trabajan.

Sin duda, volvería a hospedarme aquí. Es un lugar ideal si buscas comodidad, buena ubicación y una experiencia auténtica en Cartagena.

2026-04-08 • via Nuitee
N
NEREA • couple • co
3
Buena ubicación, pero el hotel decepcionante.
Pros:

La ubicación es un aspecto a resaltar, sin duda, es cómoda para ir caminando a cualquier lado.

Cons:

Las instalaciones fueron muy buenas en su día, pero para que así continúe es importante reinvertir.
El precio es muy alto por las condiciones en las que está el hotel y las habitaciones.

2026-04-08 • via Nuitee
N
Norberto • extended_group • es
8
2026-04-07 • via Nuitee
R
R • family_with_children • co
9
2026-04-07 • via Nuitee
T
Timothy • solo_traveller • us
7
It's a charming hotel for its age, and I would recommend staying there.
Pros:

Location is great. Inside the walled city and close to everything.

Cons:

Unfortunately, during the three nights that I stayed there, the elevator was out of order, which was quite inconvenient.

2026-04-06 • via Nuitee
G
Galindo • family_with_children • pa
8
Perfecto para visitar Cartagena
Pros:

La piscina y la ubicacion

Cons:

Q no funcionaba el ascensor en todos los días q estuvimos

2026-04-06 • via Nuitee
J
Julián • family_with_children • pa
8
2026-04-06 • via Nuitee
B
Beatriz A Justino • couple • br
10
2026-04-05 • via Nuitee
B
Beatriz A Justino • couple • br
10
2026-04-05 • via Nuitee
B
Beatriz A Justino • couple • br
10
2026-04-05 • via Nuitee
M
Massimo • couple • it
10
Personale fantastico, hanno gestito un mio errore che ho attribuito all hotel, con cortesia
Pros:

tutto

2026-04-04 • via Nuitee
D
daniela • couple • es
10
2026-04-04 • via Nuitee
P
Patrick • couple • us
8
Good value.
Pros:

Very friendly staff. The architecture is unique.

Cons:

A bit of noise.

2026-04-04 • via Nuitee
F
Fernandes • solo_traveller • br
8
Bom
Pros:

Localização excelente, muito bom café da manhã

Cons:

Elevador. Só funcionou parte de um dia dos 4 que ficamos lá. Estávamos no 4o andar

2026-04-03 • via Nuitee
A
Aranza Isabela • couple • ar
7
Pros:

La gente súper amable. Lindo lugar de desayuno. La zona donde está el hotel

Cons:

Poca ventilación. La calle donde está el hotel no es muy linda

2026-04-03 • via Nuitee
K
Kostas • couple • gb
7
Pros:

Great location inside the old city centre.

Cons:

The hot water was at best lukewarm.

2026-04-03 • via Nuitee