Hotel Don Pedro De Heredia

Hotels
8 (2522 reviews)
Calle Primera De Badillo # 35 - 74 , Cartagena de Indias , co

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise issues
Cleanliness concerns
Small rooms

Categories

Cleanliness
6.58
Multiple reviews highlighted issues with cleanliness, including dirty towels and odors.
Service
9.05
Staff received high praise for their attentiveness and friendliness.
Location
9.09
The location was frequently mentioned as a strong point in numerous reviews.
Room Quality
7.04
Several guests noted that the rooms were small, and there were noise issues.
Amenities
7.57
Some amenities were mentioned positively, although noise from the street was a concern.
Value for Money
8.03
General value was deemed acceptable, though some criticized the quality vs price ratio.
Food and Beverage
8.58
Breakfast received positive feedback, with a good selection available.
Overall Experience
8.05
Overall stay was positive, with several guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:25

Property Description

Luxury and History in the Heart of Cartagena

Outdoor Pool and Elegant Rooms
Indulge in the charm of rustic décor with antique wood furnishings and modern amenities like flat-screen TVs and free Wi-Fi. Relax in air-conditioned rooms with marble floors and enjoy a refreshing dip in the outdoor pool.

Panoramic Views and Delicious Breakfast
Start your day with an American breakfast and soak in the breathtaking colonial architecture views from the roof-top terrace. Unwind on a sun lounger while taking in the beauty of the city.

Convenient Location and Local Insights
Explore Cartagena's attractions with ease as the hotel is close to the harbour and La Popa. Get insider tips from the knowledgeable staff at the tour desk for a memorable stay.

Book now for an unforgettable experience at Hotel Don Pedro De Heredia!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for COP 90,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2522 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
C
Caicedo solo_traveller co
9
Pros:

El diseño colonial del hotel

Cons:

Que el bar estuviera cerrado durante mi estancia

2026-07-18 via Nuitee
S
SANDRA couple es
7
Pros:

Alojamiento en pleno centro histórico de Cartagena, puedes ir andando a todos los lugares del casco histórico y Gestsemaní. La habitación con el aire acondicionado puesto todo el día, cosa que se agradece, ya que la temperatura en Cartagena es muy alta. La habitación era amplia y se podía estar cómodo.

2026-07-18 via Nuitee
E
ELISANGELA family_with_children br
10
Excelente estadia! Recomendo com certeza
Pros:

Ótimo atendimento dos funcionários, sempre atenciosos e cordiais!

Cons:

A água do chuveiro estava com pouca pressão

2026-07-18 via Nuitee
L
Leonardo family_with_children cr
8
Conveniente
Pros:

Ubicación
El personal
Nos guardaron maletas sin costo alguno

Cons:

Teníamos 3 habitaciones reservadas para el grupo y mandaron a 3 de nosotros a otro hotel por 1 noche. Ascensor malo (estábamos en el cuarto piso)

2026-07-16 via Nuitee
S
Saara couple fi
10
2026-07-16 via Nuitee
S
Sonia couple uy
8
Excelente ubicación
Pros:

La ubicación del hotel es muy buena. El diseño es muy acogedor. Las habitaciones son frescas y cómodas y cuentan con aire acondicionado que es sumamente necesario. Los muchachos de recepción muy atentos y serviciales.

Cons:

Que no funcionara el ascensor y no lo hubiesen avisado. Que el desayuno no abra completo hasta 7.30 cuando los tours parten a las 8.

2026-07-15 via Nuitee
L
Lizbeth couple ae
6
Si viajas en familia y quieres comodidad, este no es el lugar. Si viajas con amigos y lo que buscas es un lugar céntrico
Pros:

Cerca a todos los lugares importantes, se podía ir caminando a todo, staff muy amable.

Cons:

Humedad en las habitaciones, no ascensor, mucho ruido por las noches

2026-07-14 via Nuitee
V
Vachon solo_traveller ca
10
2026-07-13 via Nuitee
M
Monya couple br
9
Excelente estadia
Pros:

O hotel é ótimo: localização, climatização do quarto, camas e chuveiros confortáveis, atenção dos funcionários. Café da manhã razoável. Café, água e chá disponíveis durante todo o dia. Recomendo!

Cons:

O único inconveniente foi que o elevador não estava funcionando. Fiquei no 3º andar e houve esse pequeno detalhe de carregar as malas e subir e descer mais de 1x ao dia para chegar ao quarto.

2026-07-12 via Nuitee
R
Roberto solo_traveller br
10
Pros:

Ótimo hotel, funcionários extremamente atenciosos. Ótima localização. Dentro da cidade murada.

2026-07-11 via Nuitee
Y
Yecenia extended_group co
8
Hotel con ubicación central
Pros:

Es cerca del centro y tiene facilidad para ir a cualquier lugar.

Cons:

En la noche en las calles alrededor es un ambiente de discoteca y bar que le resta tranquilidad.

2026-07-11 via Nuitee
W
Waldotrotamundo solo_traveller ch
10
Pros:

Tout le personnel est incroyablement serviable, en particulier à la réception. Ils ont su nous arranger pour garder une partie de nos affaires lorsque nous sommes partie quelques sur les îles.

Cons:

Rien

2026-07-11 via Nuitee
L
Lopera Londoño solo_traveller co
9
2026-07-09 via Nuitee
E
Elis Marina couple br
10
Perfeito
Pros:

Gostamos de tudo! Atendimento muito especial, quarto confortavel, roupa de cama macia. Café da manhã saboroso. Nosso quarto tinha uma sacada com vista para o jardim interno, muito lindo. Só no ultimo dia descobrimos que o hotel havia uma jacuzzi no terraço.

Cons:

Foi tudo perfeito.

2026-07-08 via Nuitee
D
Dolly Virginia solo_traveller ar
10
Pros:

Está muy bien ubicado

Cons:

El desayuno podría tener más variedad, pero es aceptable

2026-07-07 via Nuitee
P
PATRICIA couple br
8
Ótima localização!
Pros:

A localização, a limpeza e a cordialidade dos funcionários são ótimas!

Cons:

O elevador quebrado! Nosso quarto era no 4o andar! É cansativo para todos os hospedes visto que o café da manhã é no quinto andar!

2026-07-07 via Nuitee
L
Luz mary family_with_children es
10
Repetiremos
Pros:

Excelente hospedaje en Cartagena. Las habitaciones son limpias, cómodas y cuentan con aire acondicionado y agua caliente. Además, tiene piscina y jacuzzi, perfectos para relajarse. Roller fue muy, muy amable y atento durante toda nuestra estancia, siempre dispuesto a ayudar y hacer que nos sintiéramos como en casa. Sin duda, volveríamos a hospedarnos aquí. ¡Totalmente recomendable!

Cons:

Que el ascensor no se pueda usar.

2026-07-06 via Nuitee
P
Peter Holm family_with_children dk
10
Pros:

Great hotel located in the old center with a nice small pool in the middle. Wery cosy decorated. Friendly staff and fine breakfast.

Cons:

Nothing!

2026-07-06 via Nuitee
R
Ros' solo_traveller es
8
2026-07-06 via Nuitee
A
Andrea solo_traveller ar
9
Bonito
Pros:

Lo colonial

2026-07-06 via Nuitee