Hotel Don Pedro De Heredia

Hotels
8 (2496 reviews)
Calle Primera De Badillo # 35 - 74 , Cartagena de Indias , co

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise issues
Cleanliness concerns
Small rooms

Categories

Cleanliness
6.58
Multiple reviews highlighted issues with cleanliness, including dirty towels and odors.
Service
9.05
Staff received high praise for their attentiveness and friendliness.
Location
9.09
The location was frequently mentioned as a strong point in numerous reviews.
Room Quality
7.04
Several guests noted that the rooms were small, and there were noise issues.
Amenities
7.57
Some amenities were mentioned positively, although noise from the street was a concern.
Value for Money
8.03
General value was deemed acceptable, though some criticized the quality vs price ratio.
Food and Beverage
8.58
Breakfast received positive feedback, with a good selection available.
Overall Experience
8.05
Overall stay was positive, with several guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:25

Property Description

Luxury and History in the Heart of Cartagena

Outdoor Pool and Elegant Rooms
Indulge in the charm of rustic décor with antique wood furnishings and modern amenities like flat-screen TVs and free Wi-Fi. Relax in air-conditioned rooms with marble floors and enjoy a refreshing dip in the outdoor pool.

Panoramic Views and Delicious Breakfast
Start your day with an American breakfast and soak in the breathtaking colonial architecture views from the roof-top terrace. Unwind on a sun lounger while taking in the beauty of the city.

Convenient Location and Local Insights
Explore Cartagena's attractions with ease as the hotel is close to the harbour and La Popa. Get insider tips from the knowledgeable staff at the tour desk for a memorable stay.

Book now for an unforgettable experience at Hotel Don Pedro De Heredia!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for COP 90,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2496 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
M
Mariela solo_traveller ar
9
Muy recomendable
Pros:

La ubicación, el personal, la pileta impecable y el jacuzzi en la terraza

Cons:

No funcionaba el ascensor, subir 5 pisos x escaleras a veces costaba

2026-06-27 via Nuitee
M
Mariana couple br
10
Pros:

Acomodação rústica mas que atende muito bem as necessidades, recomendo bastante! Funcionários gentis e atenciosos! Muito bem localizada, próximo a quase todos os pontos importantes do centro histórico!

2026-06-27 via Nuitee
M
Margiestt couple us
9
Wonderful old hotel in a great location in old town ("Walled City").
Pros:

Wonderful old hotel in a great location in old town ("Walled City"). Can walk to many good restaurants. Excellent staff, very helpful front desk people. Great breakfast buffet and the ladies at the buffet are very nice!! We have stayed here many times.

2026-06-27 via Nuitee
M
María Teresa solo_traveller cr
8
Ubicación ideal, con un personal amabilísimo.
Pros:

Elegí este hotel por los comentarios tan positivos sobre el personal y superó mis expectativas. Muy amables, sonrientes, disponibles, colaboradores... Soy una adulta mayor (77) con problemas de movilidad y estuvieron muy pendientes de mi condición.

Cons:

Les sugeriría poner una barra de seguridad en el baño de la habitación que reserven para adultos mayores y asegurarse de que no hay fugas de agua que humedezcan el piso.

2026-06-26 via Nuitee
I
Ivan solo_traveller us
9
Pros:

Location and staff

2026-06-25 via Nuitee
J
José Andrés solo_traveller br
4
Quarto qualidade ruim. Boa localização.
Pros:

Localização

Cons:

Quarto barulhento sem janela

2026-06-24 via Nuitee
D
Diana solo_traveller co
6
Aceptable
Pros:

La ubicación y buena disposición del personal

Cons:

Tuvimos que pasar por 3 habitaciones, todas con olor a madera humeda guardada. En las dos primeras fallaba el teléfono de habitación, en una el aire y la bombilla. El ascensor no funcionó ningún día. Al final, la última habitación algo decente aunque el olor menos fuerte pero persistía.

2026-06-24 via Nuitee
T
Tourist 1 solo_traveller nl
8
Pros:

Hotel ligt midden in oude stad, mooi oud gebouw, ontbijt op het dak was heerlijk. Beetje hard matras. Het was ijskoud toen ik aankwam, en ik kon zelf de temperatuur instellen. Ik hoefde dus niet een uur te wachten tot het koel was.

Cons:

Water in de koelkast was bevroren. Ik vond 's ochtends allemaal dode vliegjes bij het raam

2026-06-23 via Nuitee
V
Valentina extended_group uy
10
Sensacional
2026-06-22 via Nuitee
M
Marianna couple br
10
Localização excelente, quarto confortável, funcionários atenciosos.
Pros:

Localização excelente

2026-06-21 via Nuitee
L
Luis Eduardo couple co
10
Ecxelente
Pros:

Todo

Cons:

Todo me gusto

2026-06-21 via Nuitee
R
Rosmeri Elucadia solo_traveller pe
9
Pros:

Cercania y amabilidad del personal

Cons:

Poca iluminacion natural en la habitacion

2026-06-21 via Nuitee
J
jose luis solo_traveller co
8
Alojamiento con piscina en amurallada
Pros:

Las instalaciones siguen estando bien.
El ascensor estaba malo y para la habitación que me dieron en el piso 4 era muy aburridor la subida por escaleras .
Por general todo bien

Cons:

La cama un poco estrecha a lo largo.
El chorro de la ducha muy pequeño y era difícil bañarse.
Ascensor malo
La iluminación de la habitación es muy regular.
En nuestra tarifa no teníamos desayuno

2026-06-19 via Nuitee
L
Ligia family_with_children br
8
2026-06-19 via Nuitee
F
fernando solo_traveller co
8
Pros:

La ubicación

Cons:

Que no incluyera el desayuno

2026-06-19 via Nuitee
I
Ivan couple us
9
2026-06-18 via Nuitee
R
Ramirez Bermudez extended_group cl
10
Maravilloso
Pros:

La atención de los chicos de las instalaciones excelente, un ambiente muy armonioso, me encanto el servicio

Cons:

Todo , el aseo, la atención y los desayunos

2026-06-18 via Nuitee
D
David Islem family_with_children co
10
2026-06-17 via Nuitee
R
Randall Antonio Gonzalez solo_traveller cr
8
Está bien pero sin asensor
Pros:

El desayuno muy bueno y abundante, su piscina para el calor excelente y su ubicación súper

Cons:

No funciona el ascensor y tiene 6 pisos, sus escaleras son muy angostas

2026-06-16 via Nuitee
Z
zsuzsanna solo_traveller hu
9
Pros:

Good location, excellent breakfast, rooftop with beautiful view to the city, beautiful building….

Cons:

Nothing to mention.

2026-06-12 via Nuitee