Hotel Don Pedro De Heredia

Hotels
8 (2591 reviews)
Calle Primera De Badillo # 35 - 74 , Cartagena de Indias , co

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise issues
Cleanliness concerns
Small rooms

Categories

Cleanliness
6.58
Multiple reviews highlighted issues with cleanliness, including dirty towels and odors.
Service
9.05
Staff received high praise for their attentiveness and friendliness.
Location
9.09
The location was frequently mentioned as a strong point in numerous reviews.
Room Quality
7.04
Several guests noted that the rooms were small, and there were noise issues.
Amenities
7.57
Some amenities were mentioned positively, although noise from the street was a concern.
Value for Money
8.03
General value was deemed acceptable, though some criticized the quality vs price ratio.
Food and Beverage
8.58
Breakfast received positive feedback, with a good selection available.
Overall Experience
8.05
Overall stay was positive, with several guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:25

Property Description

Luxury and History in the Heart of Cartagena

Outdoor Pool and Elegant Rooms
Indulge in the charm of rustic décor with antique wood furnishings and modern amenities like flat-screen TVs and free Wi-Fi. Relax in air-conditioned rooms with marble floors and enjoy a refreshing dip in the outdoor pool.

Panoramic Views and Delicious Breakfast
Start your day with an American breakfast and soak in the breathtaking colonial architecture views from the roof-top terrace. Unwind on a sun lounger while taking in the beauty of the city.

Convenient Location and Local Insights
Explore Cartagena's attractions with ease as the hotel is close to the harbour and La Popa. Get insider tips from the knowledgeable staff at the tour desk for a memorable stay.

Book now for an unforgettable experience at Hotel Don Pedro De Heredia!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

8
Based on 2591 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
J
Jose Ignacio family_with_children es
8
2026-08-27 via Nuitee
L
Lynda couple gb
10
2026-08-26 via Nuitee
P
Pierluigi extended_group it
9
Ottimo hotel
Pros:

Posizione ottima dell albergo, struttura molto carina . Personale molto cortese e disponibile ad aiutare i turisti che hanno bisogno di consigli

2026-08-26 via Nuitee
S
Sara couple es
9
Excepcional
Pros:

Ubicación céntrica. Instalaciones muy cuidadas y desayuno buffet bueno. Personal siempre dispuesto a ayudar, en nuestro caso nos aconsejaron sobre la visita a las Islas del Rosario.

Cons:

Nos desconcertó que el precio final del alojamiento incluía la propina del 10%, obviamente es opcional pero ya te ponen en ese compromiso que en otros hoteles de Colombia no hemos vivido.

2026-08-25 via Nuitee
E
Elisa couple es
7
Hotel muy bien situado , personal muy servicial. Un poco caro
Pros:

La piscina

Cons:

Baño demasiado pequeño, instalaciones anticuadas

2026-08-24 via Nuitee
V
vente aguiño solo_traveller co
10
Pros:

La ubicación

Cons:

Nada

2026-08-24 via Nuitee
A
Alessia solo_traveller it
8
2026-08-23 via Nuitee
L
Lucrezia couple it
8
Ottima posizione!
Pros:

Ottima Posizione e buona colazione.

2026-08-22 via Nuitee
M
Maria del Mar couple es
9
Ubicación excelente, estilo colonial muy auténtico, buen desayuno y personal muy amable.
Pros:

La ubicación, el desayuno buffet, comodidad y el estilo colonial del hotel. La piscina genial para refrescarse del calor.

Cons:

Nada, todo perfecto.

2026-08-22 via Nuitee
D
David couple es
9
2026-08-22 via Nuitee
S
sara extended_group it
9
2026-08-21 via Nuitee
A
Alejandra family_with_children ec
9
Fue como estar en casa de una hermana se siente muy familiar y acogedor
Pros:

La ubicación genial, el personal
Muy amable y dispuesto a ayudarte siempre .

Cons:

Que estábamos ubicadas en un 5to piso y el
Ascensor no funcionaba y llegas súper agotada de los tours a subir escaleras

2026-08-21 via Nuitee
I
Iunes solo_traveller br
5
2026-08-21 via Nuitee
M
moyano solo_traveller co
10
Pros:

Todo estaba maravilloso

2026-08-21 via Nuitee
J
Julia family_with_children de
9
War sehr schön!
Pros:

Tolle Lage, herrliche Dachterasse, schönes Schwimmbad, klimaanlage im Zimmer!

Cons:

Zimmer ohne richtiges Fenster, sehr dunkel. Eines der Zimmer mit sehr starkem Putzmittelgeruch.

2026-08-20 via Nuitee
A
Alicia solo_traveller es
9
2026-08-20 via Nuitee
F
Fermín solo_traveller es
10
Pros:

Sobretodo la atención del personal tanto de recepción, cómo del resto de los empleados. El desayuno muy rico y variado.

Cons:

El olor que tienen las habitaciones y algunas partes del hotel a humedad. Es normal, porque el edificio es muy antiguo, pero en mi opinión es llevadero, un poco molesto al principio, pero luego apenas se nota.

2026-08-19 via Nuitee
1
11Claudio11 solo_traveller it
8
Pros:

Buon hotel per qualità prezzo e soprattutto posizione

2026-08-19 via Nuitee
S
Stefano family_with_children it
9
2026-08-19 via Nuitee
P
Paola solo_traveller it
8
Pros:

Posizione centrale a due passi da tutto. La stanza e la doccia erano molto grandi. Lo staff gentile ed accogliente
Colazione super! Con una bella vista e un buffet sempre pieno, la signora della colazione era gentilissima e attenta ai clienti a lei do 10!
La piscina all'ultimo piano molto bellina

Cons:

In camera avevamo formichine e un giorno una lucertola
La nostra camera era un po' buia e non la pressione dell'acqua non era costante

2026-08-18 via Nuitee