Hotel Don Pedro De Heredia

Hotels
8 (2321 reviews)
Calle Primera De Badillo # 35 - 74 , Cartagena de Indias , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise issues
Cleanliness concerns
Small rooms

Categories

Cleanliness
6.58
Multiple reviews highlighted issues with cleanliness, including dirty towels and odors.
Service
9.05
Staff received high praise for their attentiveness and friendliness.
Location
9.09
The location was frequently mentioned as a strong point in numerous reviews.
Room Quality
7.04
Several guests noted that the rooms were small, and there were noise issues.
Amenities
7.57
Some amenities were mentioned positively, although noise from the street was a concern.
Value for Money
8.03
General value was deemed acceptable, though some criticized the quality vs price ratio.
Food and Beverage
8.58
Breakfast received positive feedback, with a good selection available.
Overall Experience
8.05
Overall stay was positive, with several guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:25

Property Description

Luxury and History in the Heart of Cartagena

Outdoor Pool and Elegant Rooms
Indulge in the charm of rustic décor with antique wood furnishings and modern amenities like flat-screen TVs and free Wi-Fi. Relax in air-conditioned rooms with marble floors and enjoy a refreshing dip in the outdoor pool.

Panoramic Views and Delicious Breakfast
Start your day with an American breakfast and soak in the breathtaking colonial architecture views from the roof-top terrace. Unwind on a sun lounger while taking in the beauty of the city.

Convenient Location and Local Insights
Explore Cartagena's attractions with ease as the hotel is close to the harbour and La Popa. Get insider tips from the knowledgeable staff at the tour desk for a memorable stay.

Book now for an unforgettable experience at Hotel Don Pedro De Heredia!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for COP 90,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2321 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
S
Steve • solo_traveller • be
9
Comfortabel verblijf in het centrum.
Pros:

Centrale ligging. Vriendelijk personeel. Lekker ontbijt. Moderne kamers met uitstekende airco.

Cons:

Sommige kamers zijn wat donker.
Het Centro Historico kan nogal luidruchtig zijn elke avond tot laat in de nacht.

2026-03-07 • via Nuitee
L
Letty • solo_traveller • gb
3
Not great.
Pros:

The location is good in that it's super central. The staff on reception are lovely and accommodating.

Cons:

I spent two night at this hotel. The first one, I was on the ground floor in a windowless room. It stank of damp and by the morning, all my clothes were damp and the pages of my book/notepad had curled up. I spoke to the lovely reception staff who very kindly moved me upstairs for my second night. The room itself was much nicer - bright, airy and light. However, there is a nightclub on both sides of the hotel, so I was awake until 3am. And by 5am the kitchen staff were preparing for breakfast on the other side of my door. So all in all, I got zero sleep across two nights. The breakfast is also pretty limited.

2026-03-07 • via Nuitee
A
Arnold • family_with_children • ch
10
Pros:

Sehr zentral gelegen und doch sehr ruhig. Der Pool auf dem Dach ist auch sehr schön gewesen, diesen durften wir auch am Abreisetag bis am Abend nutzen. Danke viel mal!!

2026-03-06 • via Nuitee
R
Ricardo A • couple • co
8
Good price
Pros:

It is an old hotel . But I like it . The price is good .
Well located.

Cons:

A bit of noise
The lift never works

2026-03-05 • via Nuitee
V
Valentina • solo_traveller • de
8
Nice stay in Cartagena
Pros:

This is my third time staying here, and this small hotel never disappoints. It is clean and quiet, good breakfast and very nice staff. Location is great, right inside the city walled.

Cons:

Maybe more fruit at breakfast? they only serve two..and I wrote this already, a water dispenser. While every time you ask, they bring you water, it would be nice to be able to get it yourself.

2026-02-28 • via Nuitee
M
Monica • couple • br
7
Vale o custo benefício.
Pros:

Funcionarios muito prestativos e educados.
Piscina bonita, mas agua muito gelada.
Boa localização, central. Mas rua muito movimentada de comercio. Bom cafe da manha.

Cons:

Cheiro de mofo no quarto e formigas no meu quarto.

2026-02-28 • via Nuitee
B
Bruno • family_with_children • be
8
Een leuke ervaring
Pros:

Zeer centrale ligging, We hadden terras kamers op de straat en dat is wel lawaaierig, Zelf snachts nog veel volk op straat, ook straat hoertjes.

Cons:

Het dakterras bar zogezegd, Was geen volk en de cocktails slecht zat precies geen alcohol in en de muntblaadjes in de mojito waren al bijna zwart en verslensd ipv fris groen

2026-02-26 • via Nuitee
S
Susana • solo_traveller • ar
9
Excelente ubicación
Pros:

El hotel con una excelente ubicación para disfrutar la Ciudad Amurallada

Cons:

Todo muy lindo y cómodo

2026-02-25 • via Nuitee
J
Judith • solo_traveller • ch
7
Pros:

Die Lage mitten in der Altstadt ist sehr gut.

Cons:

Das Hotel ist sehr ringhörig.

2026-02-23 • via Nuitee
H
Helenice • family_with_children • br
8
Hotel com bom custo benefício, perto de tudo.
Pros:

Hotel bem localizado,perto de tudo, você explora a cidade murada a pé, com muitos restaurantes excelentes, vida noturna intensa. Equipe do hotel muito educada e solicita, sabiam nossa hora de chegada e um funcionário ajudou com as malas prontamente pois não tem onde estacionar. Limpo, ótimo café da manhã no roof top. As fotos correspondiam a realidade. A piscina é muito gostosa e tem uma jacusi no roof top excelente para ver o pôr do sol se refrescando do calor de Cartagena.

Cons:

O quarto tinha um cheirinho de mofo quando chegamos, talvez por ficar muito tempo fechado, como tínhamos varanda, ventilamos e o cheiro melhorou.

2026-02-23 • via Nuitee
S
SIMONE BEATRIZ DA • couple • br
9
Muito boa, voltaria com certeza.
Pros:

Hotel muito bem localizado, perto de tudo, funcionario que nos recebeu fantastico Oscar, informaçoes precisas e muito gentil. Quarto muito bonito, bem arrumado, limpo. Roof uma delicia com hidromassagem e bar bem gostoso para um fim de tarde.

Cons:

CAfé da manha poderia ser mais variado, mas tudo que comemos estava excelente!

2026-02-23 • via Nuitee
N
Niky Volpe • couple • it
7
La posizione e i rumori
Pros:

La posizione al centro di Cartagena

Cons:

I rumori della strada

2026-02-22 • via Nuitee
C
Céline • extended_group • ch
8
2026-02-22 • via Nuitee
A
Andree • family_with_children • ca
9
Hotel bien centreî
Pros:

Tres bon emplacement. Courtoisie personnel. Faut apporter son réveil matin.
Excellents déjeuner. Avions chambre donnant sur la rue, avec balcon un peu bruyant avec bar en face. Plusieurs autres chambres ne faisant pas face rue. Question de choix . Par contre si vous allez sur le balcon la porte ne s ouvre pas de l extérieur. Possibilité d etre enfermé sur balcon...mettre un objet pour empêcher que porte se referme. Personnel tres gentil

Cons:

Rien tout etait ok

2026-02-14 • via Nuitee
J
Jose Antonio • couple • es
8
Pros:

Tiene una ubicación excelente y el trato del.personal muy amables

Cons:

En ocasiones poca presión de agua

2026-02-13 • via Nuitee
A
Arnold • couple • nl
10
Pros:

Mooie schone kamer. Werd elke dag super schoon gemaakt. Vriendelijk en zeer behulpzaam personeel.
Hotel ligt erg centraal in de historische wijk.
Het centrum van Cartagena is schoon.
Museum Naval en historisch museum is een aanrader. Vraag een gids voor wie het Spaans niet goed beheerst. Kostte ons maar 20.000 pesos.
Ook het fort Philipe is een aanrader. Ook zijn daar goede gidsen voor weinig.

Cons:

De prijzen in Cartagena zijn bijna Europese prijzen. Medellin is een stuk goedkoper..
Alle restaurants vragen automatisch propina (fooi). 10 %. Hoef je niet te betalen. Geef liever fooi aan de serveerster.

2026-02-11 • via Nuitee
O
Olivia • couple • ca
7
Great location, uncomfortable beds, house keeping needs improvement
Pros:

Great location, nice breakfast

Cons:

The beds were very hard, and it took a very long time to get any hot water. The air conditioner also had some issues running. We had 1 towel provided upon arrival and no hand towels, and no blankets, only sheets.

2026-02-11 • via Nuitee
M
Melania • family_with_children • gb
7
2026-02-11 • via Nuitee
M
Melania • couple • gb
7
2026-02-11 • via Nuitee
I
IRENE • solo_traveller • es
7
2026-02-10 • via Nuitee