Hotel Andalucia Golf & Spa Tanger

Great experiencestaying in this hotel exelent location very near and walking distance to shoping arabe.we was lucky to be upgraded to a superior room with window the hotel provided complementary brekfast buffet . local morocaine and international meals ..the staffs services are exellent throughout and verry attentive we much appreciated being served by them thank you very much for your hospitality will be back.

The best staff and service , the hotel location is nice and quiet for family and friends, many thanks though the staff of the reception are professional.

I stayed in this hotel in Tangier and it was one of the worst experiences ever. It was supposed to be a triple room, but they just threw in an extra bed without cover or setup. The sheets and towels were dirty and stained. The room smelled like mold, the blankets were torn, and the phone didn’t even work. I had to go down to reception multiple times. The mini fridge was broken and empty, no coffee machine, no kettle, no safe, is that a 4 starts hotel ?

The service was shockingly bad. The two women at reception were rude and dismissive. They ignored my requests, walked away while I was talking, and gave us only one room key for three people. When we arrived at 2 PM, I politely asked if the room was ready, they refused to check and said "No, it’s at 3 PM"
To make it worse, we had a horrible night with banging noises, dragging furniture, and loud hammering from the room above until 1 AM. I even recorded videos and voice notes. Reception claimed "no one is staying above", really? Then at 8 AM, a porter came to kick us out saying "Sorry, wrong room", after telling us nobody was there above us?

Is the hotel haunted or were they messing with us? I feel scammed. Nearly €300 for this disaster. I came for a relaxing weekend with my mother and sister, and it was completely ruined.
This hotel doesn’t deserve even 1 star. Avoid it at all costs.

My god could anything else go wrong...
door key did not work. Come back and ac does not work...
come back no towels...
And then they say a fan only with no ac cold aspect is working to them.
What's a joke. Then shower in the morning works for a second then does not. Morocco is awful. I will never return.

They are under construction/remodeling. They should not open until they are ready! Staff was very nice and helpful. Checking in was a nightmare! The third party they use to get paid from hotel.com apparently doesn't pay them so when guests get there, they are asked to pay again! This needs to be escalated and fixed immediately!

The staff was friendly, the hotel needs more maintenance, the rooms are very unclean and dusty, the food was average and the facilities very poor. Overall, It’s a disappointment for a 5-star hotel.

Never again! I have been to many
hotels and this has to be the worst.
No towels in the room. After asking
the miserable unwelcoming staff on reception on numeroud occasions we finally got some late evening the next day after arriving Our headboard was dirty
and the bathroom had mould and
was not very clean. The carpets
throughout the hotel are disgustingly
filthy. Wifi never worked in our room
The staff were not particularly
friendly or helpful and seemed
unhappy. Barely a smile to be
seen. The breakfast was a strange
selection of buffet food. How this
hotel is allowed to be described as
upmarket is beyond me. There was
also no mention of the extremely loud
event happening outside by the pool
until the early hours. Our unlit balcony was overlooking the pool so there was no escaping the noise. There were no ashtrays around the pool area so there are many discarded cigarette butts in the plants and around the pool. It looks fancy from the outside and in pictures but the inside was a big disappointed. Im happy we spent less than two days there and i couldn't wait to check out.

We have just returned from 4 days away at this hotel. I was unsure at first reading some review but honestly we had the best time! Beautiful hotel. Clean and staff were very friendly. We did have to ask for towels and they came within half hour of arrival. The beds are very hard. There was a great choice of food for breakfast and dinner and very tasty. Pool is big and clean. Cleaners every day come and do your room and make the bed. 10 minute walk to the shopping mall and large supermarket. Small supermarket next door to hotel. Must do’s, camel ride on the beach 200 diram, caves of Hercules 10 diram and walk through the medina ❤️

Bon séjour

The wifi did not work for 3 days in room 315. They sent a tech person to fix it twice and it cut off after 5 mins of fixing it.

The hotel is dirty, and there were ants in the room and the balcony light was not working.

In addition to this, i had the worst check out experience in my life at this hotel. The manager stopped me at check out to tell me that a shower towel is missing and that i am suspected of taking it. A dirty shower towel, that i left in the room yesterday morning was taken by the cleaning staff. He stopped me at check out to check the room and my luggage if i took it and i had a train to catch in a few minutes. He obliged me to go to the room and look for it and open my luggage to check. After he checked and didnt find it then he let me out. This is the worst treatment i have ever recieved at a hotel ever. I expected a 5 star treatment but this hotel is not even 1 star worthy. The manager who is there at night to morning was disrespectful and irresponsible.

I went with my partner.For the most part it was a decent hotel.I found the staff very helpful and polite,they even stopped the traffic to let me cross the road(busy street outside).loved the pool too.there are restaurants close by (try farahs down the road, BEAUTIFUL SHARWARMAS AND PIZZA).Close links to the train and coach station.The WiFi was hit n miss.The staff tried their best to sort any issues i had and were mostly successful.We will be returning again this year.

Chambre propre et spacieuse, personnel accueillant et souriant.
Petit déjeuner très médiocre.
Je ne conseille pas la demi pension, puisque y’a pas de buffet. On vous propose 2 menu et la qualité de ces menus est médiocre. On dirait une cantine, même le cadre du restaurant, une salle avec des poutres et sans déco.

me encantoooooooooooo jajaja felicidades a todos el equipo del hotel ... ahorre mucho para poder venir a marruecos y ha sido la mejor experiencia de todas un saludo

Check in was smooth. It's situated far away from the city in a remote location. The nearest restaurant is 3.5 -4 kms away. Taking a taxi is a no-no, as the only language spoken here is either French or Arabic, with which we are not conversant. So you have to have your lunch/dinner in the overpriced restaurant of this hotel, and the menu is extremely limited.
When we went to our room, although it was serviced, but there were no towels or toiletries. Repeated requests to the reception got us the requisite towels after around 3-4 hours. The same thing happened on the next day. At least, 4 calls to the reception and 3 visits to the room service personnel got us the towels after 3 hours.
Next, can you believe that a 4-star rated hotel doesn't provide tea, coffee or even an electric kettle? Surprising, isn't it? The wifi is literally non-existant.
Now the good things, large room, comfy bed, but very poorly illuminated. The best part of this hotel is it's breakfast, which is very good.

Was great for the Price excellent

Going back again

Je recommande cet hotel pour les gens qui cherche le calme et la tranquillité.
Personnel sympa et à l'écoute,petit déjeuner copieux.
L'hôtel n'est pas loin du centre ville 10minutes en voiture.
La chambre est spacieuse avec une vue sur la forêt.

gutes Hotel, tolle Anlage, etwas ausserhalb der Stadt, die man aber mit dem Taxi problemlos erreichen kann

Between pleasure and work, I stayed over 200 hotel and this one is one worst or might be the worst hotel.

We had two rooms and many issues to even list them.
- First room had strong cigarette smell, second room winded up having numerous other issues.
- Our room was on first floor with door to balcony door not closing.
- Safe not working, they just swapped safes which are not even mounted or secured
- AC not working, room was very hot and had to open balcony door to cool the room.
- WI-FI was non existing
- After 3 hours staff gave up and offered to switch room again.

Only good thing was breakfast was decent with decent choices.

Stay away if you can, we had no choice since we were in a group tour with no mode of transportation.

It was a very pleasant stay overall. Huge clean room, private balcony. Nice, helpful staff.
I stayed only one night, so didn't have the possibility to enjoy the pool.
Among the little dissapointments for a hotel of this level with a five-star rating, wifi and TV not working, very poor hair dryer. For me personally, the location could be better. Far from center (about 3.5km) and not close to the airport either.