Sheraton Taoyuan Hotel

Hotels
•
Marriott Hotels & Resorts
8.4 (141 reviews)
No. 777, Daguan Road , Dayuan , tw

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Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and reasonably maintained
Comfortable night's sleep
Cons:
Abusive staff threatening guest’s safety
Room service was terrible

Categories

Cleanliness
8.06
Generally clean and reasonably well maintained, but with peeling wallpaper.
Service
8.53
Service was inconsistent, with specific complaints about room service.
Location
9.07
Good location, as expected for a hotel of this tier.
Room Quality
8.02
Issues with room layout and maintenance noted, along with problems with air conditioning.
Amenities
8.55
Basic amenities available, but lacking in quality and variety.
Value for Money
8.51
Overall average experience compared to expectations for price.
Food and Beverage
7.56
Breakfast was decent with some issues, and room service was very disappointing.
Overall Experience
8.93
Average stay, not meeting expectations for a Sheraton.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:36

Property Description

Stylish Accommodation and Dining Options
The 桃園喜來登酒店 offers stylish accommodation with 4 dining options, ensuring guests have a variety of culinary experiences to choose from during their stay. From western buffets to Chinese and Japanese dishes, there is something for every palate.

Relaxation and Wellness Amenities
Guests can unwind and rejuvenate at the hotel's fitness centre, sauna rooms, and indoor swimming pool. For those in need of pampering, a massage service is available upon request, providing the ultimate relaxation experience.

Convenient Location and Services
Situated just a short drive from Metro Walk Shopping Mall, Taoyuan HSR, and Taoyuan International Airport, the property offers convenience for travelers. With free parking, free wired internet, and a complimentary airport shuttle service, guests can enjoy a hassle-free stay at 桃園喜來登酒店.

Important information:

Please note that the Oasis Fitness Center is closed on Monday mornings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 141 reviews
Cleanliness: 8.06
Service: 8.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.93
C
Cotim • solo_traveller • br
10
Almost perfect stay
Pros:

The restaurant in this hotel is wonderful

Cons:

There is not an efficient transfer between the airport and the hotel. We had to use taxi instead.

2026-05-04 • via Nuitee
达 • family_with_children • cn
3
2026-05-01 • via Nuitee
B
Bintoro • solo_traveller • tw
9
Dont forget to bring your toothpaste and toothbrush
Pros:

Sutle bus to the airport, breakfast, cleannes of the room.

Cons:

Be ready now there is no toothpaste and brush. There is no mineral.water in your room so you need to get the mineral from common water machine near lift.

2026-05-01 • via Nuitee
M
Meilan Chen • solo_traveller • us
9
Pros:

Good restaurant. Clean. Nice. Friendly staff. Nice art display.

Cons:

Too far from other restaurants

2026-05-01 • via Nuitee
L
Leslie • couple • us
10
Excellent
Pros:

The food was very delicious. The employees are superb. The hotel is very clean. The swimming pool is warm enough to swim. It was great staying here and looking forward to go back.

2026-04-29 • via Nuitee
S
Suzana • extended_group • br
5
以五星級的飯店而言性價比不好。
Pros:

早餐餐點豐富, 有提供SPA池很不錯, 很像在泡温泉。

Cons:

早餐沒有清楚標示是否素食可食, 對素食者不友善。房間的桌面及櫃子有灰塵, 訂房時寫有機場接送, 但一天只有四次接送, 且是小型車額滿了也沒有再加開,所以還要自費叫車有被騙的感覺。

2026-04-27 • via Nuitee
T
Tang Chieh • family_with_children • tw
6
Pros:

入住時間接近2200，櫃檯人員有條理、有禮貌的協助入住。

Cons:

飯店安排我入住邊間且鄰近機房的客房，凌晨五、六點便被機房劇烈的『轟隆轟隆』巨響吵醒。對於隔天需趕早班機、極度需要休息的旅客來說，這樣的住宿品質完全不及格，令人非常失望。

2026-04-06 • via Nuitee
S
SIAN-LI • couple • tw
10
非常感謝🙏
Pros:

早餐豐富

Cons:

飲水機距離太遠
且沒有熱水，要回房間煮沸

2026-03-31 • via Nuitee
芳君 • family_with_children • tw
9
Pros:

全部

Cons:

沒有備品需要用買的。如果詢問應該可以提供免費一份。希望能朝這個方向發展。

2026-03-29 • via Nuitee
E
Erhan • couple • ch
8
Für einen kurzen Aufenthalt mehr als in Ordnung.
Pros:

Waschmaschine, kleines Gym und Pool bereich, dass wir nicht benutzt haben, war vorhanden. Die Zimmer sind bisschen älter, aber waren in Ordnung.

Die Zimmer waren während unserem Aufenthalt ruhig und man hörte keine lauten Nachbarn.

Die Mitarbeiter waren alle nett und zuvorkommend.

Cons:

Das Hotel ist schon älter und müsste mal wieder aufpuliert werden.

2026-03-23 • via Nuitee
仁鴻 • couple • tw
9
2026-03-21 • via Nuitee
M
Manon • solo_traveller • nl
6
2026-03-15 • via Nuitee
W
WEN CHENG • couple • tw
5
2026-03-13 • via Nuitee
I
Ivy • extended_group • tw
5
Pros:

周邊設施及餐點

Cons:

房型老舊

2026-03-01 • via Nuitee
J
Janice • couple • gb
10
3rd Stay - Will book again if coming to Taiwan
Pros:

15 mins from airport by free transfer bus - lovely hotel with great staff

Cons:

Nothing

2026-01-24 • via Nuitee
莎麗 • couple • tw
10
2026-01-21 • via Nuitee
C
Chuyun • solo_traveller • tw
1
Abusive staff threatening guest’s safety
Cons:

The manager lady with short legs ancted abusive towards guests, verbally and physically harassed female solo traveler, and caused safety concerns. I advise everyone stay away from this property. Also, this place is haunted. Shower water blasting hot and cold at night, footsteps stumping on the ceiling from 12AM-4AM.

2026-01-20 • via Nuitee
玉秋 • family_with_children • tw
9
Pros:

喜歡

2026-01-19 • via Nuitee
C
Ciao Ying • solo_traveller • tw
5
Cons:

走廊很暗 很恐怖

2026-01-18 • via Nuitee
D
Dyana • couple • sg
9
2026-01-17 • via Nuitee