Lena Hotel

Hotels
8.3 (1156 reviews)
10 Lahana Str. , Heraklio Town , gr

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Weak WiFi

Categories

Cleanliness
7.55
Under the beds were very dirty, full of dust.
Service
9.05
Super helpful staff; many reviews highlight excellent service.
Location
9.05
Fantastic location, very central and close to downtown attractions.
Room Quality
8.05
Rooms were comfortable and had necessary amenities.
Amenities
7.55
WiFi was weak; some amenities like breakfast were praised.
Value for Money
8.55
Good value for money with regard to room quality.
Food and Beverage
8.55
Breakfast options were very good.
Overall Experience
8.05
Overall positive experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:46

Property Description

Central Location and Renovated Charm

Located in the heart of Heraklion city centre, our hotel offers a peaceful retreat just steps away from the bustling harbour. Established in 1977 and fully renovated in 2004, experience the perfect blend of historic charm and modern comfort during your stay.

Warm Hospitality and Cozy Accommodation

Immerse yourself in the renowned Cretan hospitality from the moment you arrive. Our warmly decorated rooms, featuring a natural color palette, provide a cozy atmosphere for relaxation. Enjoy the welcoming lounge and breakfast area, designed for your comfort and convenience.

Convenient Amenities and Hassle-Free Experience

Stay connected with complimentary wireless internet access throughout the hotel. For late-night arrivals, our self-check-in option ensures a seamless and hassle-free experience. Book now to experience a delightful stay at our hotel in Heraklion.

Important information:

Please note that a continental breakfast is served at Lena Hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 8 per day.

Location

Guest Reviews

8.3
Based on 1156 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.05
C
Clément • extended_group • fr
9
2026-06-06 • via Nuitee
H
Harrison • solo_traveller • gb
9
Would definitely recommend for an affordable hotel
Pros:

Staff were super friendly and helpful, location was perfect and the bed was very comfy!

Cons:

Bathroom was a little cramped and the shower leaked all over the floor

2026-06-06 • via Nuitee
J
joan-hito • solo_traveller • es
10
Pros:

Localizacion, el personal

2026-06-04 • via Nuitee
R
Richard • couple • fr
9
Bon séjour au coeur d'Heraklion
Pros:

Très sympathique petit hôtel dans une ruelle calme et à 2 pas du centre et des restaurants .Personnel hyper gentil et parlant Français .Nous avons eu toutes les informations pour accéder à l'hotel lorsque la réception était fermée.
Petit-déjeuner servi à table et très complet avec des produits maison, excellent yaourt Grec et excellente brioche plus pain œuf charcuterie fromage et un délicieux jus d'orange naturel.
Chambre confortable très propre ,avec nombreuses prises.Bonne climatisation
A noter un parking à 2 pas de l'hotel mais assez cher :18 € la nuit.A recommander le Parking P1 du port à 15 mn de marche à pied et 8 € les 24h.

Cons:

La WiFi très faible à l'étage voire inexistante

2026-06-03 • via Nuitee
H
Hannelore • couple • de
10
2026-06-02 • via Nuitee
X
xander • solo_traveller • de
8
2026-06-02 • via Nuitee
L
LiubovS • solo_traveller • fi
9
Pros:

Отличное место - всё рядом: музеи, автобусы, рестораны, парки, магазины. Очень доброжелательный и отзывчивый персонал. Высокие потолки. Два зеркала в номере.

Cons:

Я бы посоветовала всё же заменить занавеску в душе.

2026-05-31 • via Nuitee
P
Patrick • solo_traveller • be
9
2026-05-30 • via Nuitee
H
Helene • solo_traveller • ch
10
Pros:

Perfetto per 1 notte di passaggio

2026-05-24 • via Nuitee
T
TRYCIA • couple • br
7
Pros:

A localização perto do Porto ajudou bastante

2026-05-23 • via Nuitee
A
Alfredo • solo_traveller • ar
8
Pros:

Excelente ubicación y muy buen trato en la recepción

2026-05-21 • via Nuitee
E
Eirini • couple • gb
8
2026-05-16 • via Nuitee
F
Florence • couple • fr
10
2026-05-15 • via Nuitee
A
Alfredo • solo_traveller • ar
10
Pros:

La ubicación es excelente.El personal muy amable
Muy recomendable

2026-05-14 • via Nuitee
K
Kutukov • solo_traveller • ua
10
2026-05-12 • via Nuitee
T
Tamara • couple • es
4
Buena ubicación
Pros:

La ubicacion era perfecta

Cons:

Tenia reservada una cama doble y cuando llegué me convencieron para darme una habitación de tres camas para que “tuviéramos más espacio”, después de decir varias veces que con la doble estaba bien.

2026-05-10 • via Nuitee
N
Nguyen • solo_traveller • fr
10
2026-05-09 • via Nuitee
S
Sauro • solo_traveller • it
10
Ottimo
Pros:

Pulito,letto comodo,giusta camera ,bagno a posto

Cons:

Parcheggio difficile da trovare in tutta la zona

2026-05-08 • via Nuitee
N
Naomi • solo_traveller • il
8
Pros:

Good room. Clear written instructions on how to check in, find it, etc. Kettle was a big plus

Cons:

I like a check in person, didnt see a person the whole time there for questions, etc.

2026-05-06 • via Nuitee
ΝIKOS89 • solo_traveller • gr
10
2026-05-05 • via Nuitee