Lena Hotel

Hotels
8.3 (1270 reviews)
10 Lahana Str. , Heraklio Town , gr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Weak WiFi

Categories

Cleanliness
7.55
Under the beds were very dirty, full of dust.
Service
9.05
Super helpful staff; many reviews highlight excellent service.
Location
9.05
Fantastic location, very central and close to downtown attractions.
Room Quality
8.05
Rooms were comfortable and had necessary amenities.
Amenities
7.55
WiFi was weak; some amenities like breakfast were praised.
Value for Money
8.55
Good value for money with regard to room quality.
Food and Beverage
8.55
Breakfast options were very good.
Overall Experience
8.05
Overall positive experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:46

Property Description

Central Location and Renovated Charm

Located in the heart of Heraklion city centre, our hotel offers a peaceful retreat just steps away from the bustling harbour. Established in 1977 and fully renovated in 2004, experience the perfect blend of historic charm and modern comfort during your stay.

Warm Hospitality and Cozy Accommodation

Immerse yourself in the renowned Cretan hospitality from the moment you arrive. Our warmly decorated rooms, featuring a natural color palette, provide a cozy atmosphere for relaxation. Enjoy the welcoming lounge and breakfast area, designed for your comfort and convenience.

Convenient Amenities and Hassle-Free Experience

Stay connected with complimentary wireless internet access throughout the hotel. For late-night arrivals, our self-check-in option ensures a seamless and hassle-free experience. Book now to experience a delightful stay at our hotel in Heraklion.

Important information:

Please note that a continental breakfast is served at Lena Hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

8.3
Based on 1270 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.05
T
Tal • solo_traveller • il
8
Ok for one night in a good location in herkalion
Pros:

The guy working at the reception was very nice and helpful ,
Location is perfect.

Cons:

The internet had some significant issues though at night when I mostly need it , it was much better . WiFi is important there , as cellular reception there is not very good - my suggestion is to fix all internet issues for a stable connection.

2026-09-12 • via Nuitee
W
Wyss • extended_group • fr
7
Pros:

Situation géographique. Amabilité du personnel

Cons:

Salle de bain petite et pas très confortable

2026-09-10 • via Nuitee
J
Jazmin • solo_traveller • nl
9
Recommended budget stay
Pros:

The hotel is located in a very central location. The amenities are simple, but it was spotless clean and the value for money was really great!

Cons:

Wifi connection wasn’t very stable.

2026-09-10 • via Nuitee
T
Triguboff • solo_traveller • il
9
שווה את המחיר היא אפשר לבקש יותר
Pros:

הבחור של הקבלה מצויין ועוזר המון

Cons:

הwifi לא עבד כל כך טוב

2026-09-09 • via Nuitee
M
Maria • solo_traveller • gr
10
2026-09-08 • via Nuitee
D
Davyd • solo_traveller • gb
10
Usually, I’m not very picky when it comes to hotels, and I find most of them perfectly satisfactory.
2026-09-08 • via Nuitee
V
Viorica • couple • ro
9
Pros:

Locatie centrala

Cons:

Baia foarte mica

2026-09-08 • via Nuitee
N
neil • solo_traveller • gb
9
2026-09-08 • via Nuitee
P
Panagiotis • solo_traveller • nl
8
2026-09-08 • via Nuitee
N
Natalia • family_with_children • ua
10
Pros:

Персонал был прекрасный. Расположение тоже, все было хорошо

Cons:

Ничего все было хорошо

2026-09-07 • via Nuitee
E
Eirini • solo_traveller • de
9
2026-09-07 • via Nuitee
S
Steven • solo_traveller • us
8
2026-09-07 • via Nuitee
J
Jimmy434976 • solo_traveller • br
10
Pros:

Grande chambre, nettoyage impeccable, dans le centre, bon rapport qualité/prix. Je recommande vivement !

Cons:

Rien

2026-09-05 • via Nuitee
K
kwstas • solo_traveller • gr
8
2026-09-03 • via Nuitee
B
Bernues • solo_traveller • ar
10
Pros:

Lindo hotel. Buena relacion precio calidad. Muy limpio, muy céntrico. La habitación super amplia.

Cons:

Lo unico que me convenció es que no tenia enchufes cerca de la cama.

2026-09-01 • via Nuitee
L
Linda • extended_group • us
8
Pros:

Centrally located, very cozy room!

Cons:

Wifi connection was quite spotty and I didn't have any data, but not a dealbreaker.

2026-08-30 • via Nuitee
M
Menahem • solo_traveller • ch
9
Pros:

The place is really neat, beautiful and cozy. The staff is available and helpful. The price is really worth it.

Cons:

המקלחת הייתה ממש קטנה שהיה קצת קשה להתקלח שם אבל חוץ מזה הכל ממש מדהים

2026-08-30 • via Nuitee
C
Catherine • solo_traveller • fr
8
2026-08-30 • via Nuitee
E
Ethan • couple • fr
8
2026-08-30 • via Nuitee
J
Jules • couple • fr
8
Pros:

Personnel, propreté, proximité avec le centre

2026-08-29 • via Nuitee