Lena Hotel

Hotels
8.3 (1142 reviews)
10 Lahana Str. , Heraklio Town , gr

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Weak WiFi

Categories

Cleanliness
7.55
Under the beds were very dirty, full of dust.
Service
9.05
Super helpful staff; many reviews highlight excellent service.
Location
9.05
Fantastic location, very central and close to downtown attractions.
Room Quality
8.05
Rooms were comfortable and had necessary amenities.
Amenities
7.55
WiFi was weak; some amenities like breakfast were praised.
Value for Money
8.55
Good value for money with regard to room quality.
Food and Beverage
8.55
Breakfast options were very good.
Overall Experience
8.05
Overall positive experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:46

Property Description

Central Location and Renovated Charm

Located in the heart of Heraklion city centre, our hotel offers a peaceful retreat just steps away from the bustling harbour. Established in 1977 and fully renovated in 2004, experience the perfect blend of historic charm and modern comfort during your stay.

Warm Hospitality and Cozy Accommodation

Immerse yourself in the renowned Cretan hospitality from the moment you arrive. Our warmly decorated rooms, featuring a natural color palette, provide a cozy atmosphere for relaxation. Enjoy the welcoming lounge and breakfast area, designed for your comfort and convenience.

Convenient Amenities and Hassle-Free Experience

Stay connected with complimentary wireless internet access throughout the hotel. For late-night arrivals, our self-check-in option ensures a seamless and hassle-free experience. Book now to experience a delightful stay at our hotel in Heraklion.

Important information:

Please note that a continental breakfast is served at Lena Hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 8 per day.

Location

Guest Reviews

8.3
Based on 1142 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.05
N
Nguyen • solo_traveller • fr
10
2026-05-09 • via Nuitee
S
Sauro • solo_traveller • it
10
Ottimo
Pros:

Pulito,letto comodo,giusta camera ,bagno a posto

Cons:

Parcheggio difficile da trovare in tutta la zona

2026-05-08 • via Nuitee
N
Naomi • solo_traveller • il
8
Pros:

Good room. Clear written instructions on how to check in, find it, etc. Kettle was a big plus

Cons:

I like a check in person, didnt see a person the whole time there for questions, etc.

2026-05-06 • via Nuitee
ΝIKOS89 • solo_traveller • gr
10
2026-05-05 • via Nuitee
A
Antoniou • solo_traveller • gr
8
2026-05-04 • via Nuitee
J
Jeangillescormier • couple • fr
9
2026-05-01 • via Nuitee
B
Bruno • family_with_children • be
9
2026-05-01 • via Nuitee
B
Brigitte • couple • be
10
Une très bonne base pour la découverte d’Heraklion
Pros:

Hôtel très calme, très pratique point de vue situation. Simple mais propre et accueil charmant.

Cons:

Rien

2026-04-30 • via Nuitee
M
Michael • couple • at
3
2026-04-29 • via Nuitee
J
Jurgen • solo_traveller • nl
10
2026-04-28 • via Nuitee
ΝΙΚΟΛΑΟΣ • solo_traveller • gr
9
Pros:

I was offered complimentary coffee. They called taxi for me. Staff is polite and eager to help.

2026-04-26 • via Nuitee
ΕΛΕΝΗ • solo_traveller • gr
7
Pros:

Έμεινα για ένα βράδυ, πολύ καλή και βολική η τοποθεσία, είναι κέντρο. Αν έχεις αμάξι θα δυσκολευτείς λίγο με το πάρκινγκ. Το δωμάτιο καλό, άνετο, σχετικά καθαρό αλλά για την τιμή του ήταν τίμιο.

2026-04-24 • via Nuitee
K
korz • solo_traveller • gr
1
2026-04-23 • via Nuitee
H
Heidi • solo_traveller • de
7
2026-04-23 • via Nuitee
C
Claire • solo_traveller • be
10
2026-04-20 • via Nuitee
A
andres • solo_traveller • fr
10
2026-04-19 • via Nuitee
G
Gabriele • solo_traveller • de
8
2026-04-18 • via Nuitee
R
Rosaleen • solo_traveller • at
9
Sehr zufrieden
Pros:

Alles bestens. Super freundliche Personal,Sauber und sehr gute Lage

2026-04-17 • via Nuitee
A
Anneli • solo_traveller • de
9
2026-04-16 • via Nuitee
M
MANUEL • solo_traveller • es
9
Pros:

Hotel muy bien situado cerca de la calle principal de Heraklion y del Puerto.
Los puntos de interés como el castillo o el museo arqueológico quedan cerca, así como el autobús para Cnosso (n. 2).
Personal amable, habitación cómoda, buena relación calidad precio.

2026-04-01 • via Nuitee