Lena Hotel

Hotels
8.3 (1207 reviews)
10 Lahana Str. , Heraklio Town , gr

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Weak WiFi

Categories

Cleanliness
7.55
Under the beds were very dirty, full of dust.
Service
9.05
Super helpful staff; many reviews highlight excellent service.
Location
9.05
Fantastic location, very central and close to downtown attractions.
Room Quality
8.05
Rooms were comfortable and had necessary amenities.
Amenities
7.55
WiFi was weak; some amenities like breakfast were praised.
Value for Money
8.55
Good value for money with regard to room quality.
Food and Beverage
8.55
Breakfast options were very good.
Overall Experience
8.05
Overall positive experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:46

Property Description

Central Location and Renovated Charm

Located in the heart of Heraklion city centre, our hotel offers a peaceful retreat just steps away from the bustling harbour. Established in 1977 and fully renovated in 2004, experience the perfect blend of historic charm and modern comfort during your stay.

Warm Hospitality and Cozy Accommodation

Immerse yourself in the renowned Cretan hospitality from the moment you arrive. Our warmly decorated rooms, featuring a natural color palette, provide a cozy atmosphere for relaxation. Enjoy the welcoming lounge and breakfast area, designed for your comfort and convenience.

Convenient Amenities and Hassle-Free Experience

Stay connected with complimentary wireless internet access throughout the hotel. For late-night arrivals, our self-check-in option ensures a seamless and hassle-free experience. Book now to experience a delightful stay at our hotel in Heraklion.

Important information:

Please note that a continental breakfast is served at Lena Hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 8 per day.

Location

Guest Reviews

8.3
Based on 1207 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.05
R
Racciatti • solo_traveller • de
8
2026-08-08 • via Nuitee
V
Valentin • solo_traveller • fr
9
2026-08-08 • via Nuitee
S
Susanne • family_with_children • fr
8
bien situé dans le centre de Heraklion
2026-08-07 • via Nuitee
Παναγιώτα • solo_traveller • gr
10
2026-08-07 • via Nuitee
V
Victoria • extended_group • au
9
Convenient, Clean, Friendly, Great location
Pros:

The location was convenient for a one-night stay in Heraklion. Walking distance from the bus stop to and from the air port, as well as other cafes and restaurants. All of the reception staff were friendly and helpful. Room was extremely tidy, and the airconditioning was great.

Cons:

The wifi did not work very well.

2026-08-06 • via Nuitee
M
María • solo_traveller • es
10
Pros:

Muy buena ubicación. La habitación esta muy bien y los anfitriones son estupendos.

2026-08-06 • via Nuitee
S
SANDRINE • couple • fr
6
Idéal pour 1 nuit mais pas plus
Pros:

Dans le centre, arrivée de nuit mais facile d’accès, idéal pour 1 nuit

Cons:

Lit pas confortable, bruit surtout les avions

2026-08-05 • via Nuitee
L
Luca • couple • it
8
2026-08-05 • via Nuitee
S
SOFIA • solo_traveller • gr
7
Pros:

Βρίσκεται σε πολύ κεντρικό σημείο.
Καλο value for money, για καλοκαιρινή περίοδο.
Ευγενικό προσωπικό.

Cons:

Πολύ μικρό μπάνιο.
Το ότι βρίσκεται στο κέντρο έχει αναπόφευκτα το μειονέκτημα του δύσκολου πάρκινγκ. Οπότε υπολογίστε ότι ίσως χρειαστεί να πληρώσετε πάρκινγκ

2026-08-05 • via Nuitee
F
Frederic • couple • fr
10
Super
Pros:

Super emplacement ! Bon rapport qualité prix
Un personnel très gentil

2026-08-03 • via Nuitee
V
Vicky • solo_traveller • gr
6
2026-08-02 • via Nuitee
D
Daniel • couple • fr
9
2026-07-25 • via Nuitee
C
Carla • solo_traveller • it
7
Pros:

La posizione e il rapporto qualità/prezzo

2026-07-25 • via Nuitee
E
Emma • couple • fr
6
L’idéal pour une nuit d’étape !
Pros:

L’emplacement !!

Cons:

Les équipements notamment la salle de bain (très ancien et peu fonctionnel)

2026-07-25 • via Nuitee
D
Denise • solo_traveller • pl
7
2026-07-24 • via Nuitee
M
Martina • solo_traveller • gr
7
Pros:

Sehr gute Lage!

Cons:

Das Bad war sehr klein.

2026-07-24 • via Nuitee
G
Gianna • solo_traveller • gr
9
2026-07-23 • via Nuitee
A
Apostolos • solo_traveller • gr
5
Cons:

Μικροσκοπικό μπάνιο

2026-07-23 • via Nuitee
V
Vytautas • solo_traveller • lt
10
Pros:

Exceptional value for money

2026-07-22 • via Nuitee
M
Martha • solo_traveller • gr
9
2026-07-22 • via Nuitee