Notos Heights Hotel & Suites

Hotels
8.7 (374 reviews)
Pavlou Mela Street , Malia , gr

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great pool area
Good location for exploring
Cons:
Cleanliness issues
Poor bathroom hygiene
Limited breakfast options

Categories

Cleanliness
7.34
Multiple mentions of hygiene issues and cleanliness deficiencies in the room.
Service
9.81
Staff were consistently mentioned as friendly and accommodating, with specific compliments directed at Martha.
Location
8.85
Generally good location for exploring Crete, though some felt it was a bit far from the city center.
Room Quality
7.8
Some complaints about the room's features, such as noise and furniture quality.
Amenities
9.33
Good pool area mentioned positively, though some amenities like water and slippers were lacking.
Value for Money
8.79
Overall perceived as providing good value, particularly given the positive reviews of service and location.
Food and Beverage
8.34
Mixed feelings about the food quality and breakfast options mentioned in the reviews.
Overall Experience
9.31
General positive sentiment, despite several issues; many would recommend it with caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Scenic Hillside Retreat
Nestled on the hillside in Malia, Notos Hotel offers a tranquil escape with easy access to the vibrant resort.

Modern Comforts and Relaxation
With 44 spacious rooms and apartments, guests can unwind in comfort. The hotel features a large swimming pool, sun terrace, pool-side restaurant, and a snack bar, perfect for leisurely days under the sun.

Convenient Location
Just a short stroll away from the lively resort area and Malia Beach, guests can explore the bustling village with tavernas, shops, and bars. For a taste of nightlife, the vibrant Malia Bar Road is also within walking distance.

Experience the best of Malia at Notos Hotel. Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.7
Based on 374 reviews
Cleanliness: 7.34
Service: 9.81
Location: 8.85
Room Quality: 7.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.31
A
alina couple ro
7
Cons:

Double bed is actually 2 single beds joined with a sheet.
Food was expensive and with a strange taste.
Room looks cheap.

2026-01-19 via Nuitee
J
Jelena extended_group ch
8
Pros:

Sehr nettes und freundliches Personal, viel Stauraum im Schrank für Kleidung und Koffern, saubere Poolarea, genügend Parkplätze, Auto-, Moto-, Quadvermietung mit Partnern, umkompliziertes Check in und out, kostenlose Duschen ausserhalb der Zimmern (wenn Abreise nach Checkout)

2026-01-15 via Nuitee
D
Deborah couple ca
8
Wionderful Staff
Pros:

The beds were comfortable and the pool
area was great. Martha at Reception was very accommodating with our special requests, Lazoros and staff at the restaurant were very friendly and helpful.

Cons:

There were some deficiencies in the room and no luggage racks for luggage.

2025-10-21 via Nuitee
N
nathalie family_with_children fr
10
Pros:

L' emplacement
La vue mer
La propreté de la chambre
La gentillesse du personnel

Cons:

L isolation phonique peut poser problème en pleine saison

2025-10-19 via Nuitee
I
Iris family_with_children nl
6
Het was ok, maar nog veel te verbeteren
Pros:

Het personeel was erg aardig en behulpzaam. Met Lazaros hebben we goed kunnen lachen. De bedden lagen heerlijk. Prachtig uitzicht!!

Cons:

Het hotel lag (voor ons) ver buiten het stadje. Het was 10 minuten lopen, maar dan was je aan het begin. Naar de zee was minimaal een half uur lopen. We hebben veel met de (gehuurde) auto gedaan. Het ontbijt was erg karig. Brood, yoghurt, fruit of als je geluk had nog een klein croissantje.
Niet alleen in het hotel, maar op heel Kreta het wc papier niet doorspoelen maar in een prullenbak, die maar 1x per dag werd schoongemaakt. De badkamer stonk hierdoor heel erg en het bed stond 2 meter van de badkamer af. Niet prettig dus. Verder heel veel miljoenpoten op de kamer die niet weg te krijgen waren.
Ze adverteren met water op de kamer. Dit klopt, we hadden 1 klein flesje water pp voor 6 dagen. De rest kon je bijkopen. Zelfmeegenomen chips of snoep mocht alleen op de kamer genuttigd worden niet bij het zwembad, terwijl zij het zelf niet verkochten. Geen pantoffels (wat wel in de advertentie staat) dus zelf slippers meenemen. Bij de bungalow was alleen buiten een zithoek, binnen kon je alleen maar op de bedden zitten.
Als je de airco aanzet, komt er eerst een stofwolk van hier tot ginder uit. Gekauwde kauwgom van de vorige bewoners lag nog op de kasten, en heeft er al die dagen gelegen. Hygiëne was ver te zoeken.
Voor ons was dit de eerste keer Kreta, maar op deze manier niet een aanrader.

2025-10-17 via Nuitee
S
Sonia family_with_children it
9
2025-10-12 via Nuitee
B
barthelemy couple fr
8
Pros:

L’emplacement est correct si on veut être pas loin des installations et pouvoir bouger dans d’autres endroits

Cons:

Plus de choix au petits déjeuné et améliorer les horaires du petits déjeuné car pas adapté en cas d’excursion organisée très tôt

Connexion wifi faible

2025-10-12 via Nuitee
H
HELEN family_with_children fr
9
Excellent séjour, personnelle très sympathique. Hôtel bien situé au calme mais à 5 mins du centre
2025-10-12 via Nuitee
H
harma couple nl
8
2025-10-11 via Nuitee
C
Carmen family_with_children fr
8
Prestations correctes
Pros:

La proximité avec le vieux Malia

Cons:

Les alentours de l'hôtel, espaces non entretenus.
Il y avait tous les jours exactement les mêmes produits au petit déjeuner.

2025-10-10 via Nuitee
L
Lucie couple cz
10
2025-10-09 via Nuitee
R
Rachel family_with_children il
10
מלון בוטיק מקסים , במיקום נהדר, תמורה מצוינת למחיר למי שרוצה לראות את כרתים האמיתית ( כפרים, הרים , אגמים).
Pros:

מלון בוטיק מקסים מקסים , בכפר נהדר שיש בו הכל והוא במרחק נסיעה קצרה מכפרים יפיפיים ומרתקים בכרתים . מרתה בקבלה היתה יוצאת מן הכלל ולמעשה עם ההמלצות המצויינות שלה בילינו 3.5 ימים קסומים בכרתים . שודרגנו לבונגלו שהיה נקי, נוח ומעוצב מקסים . ארוחת הבוקר היתה נהדרת . קיבלנו תמורה מצויינת למחיר. למלון יש גם מגרש חנייה גדול, מאוד מקל כיוון שכולם עם רכבים .
בהזדמנות זו נאמר תודה פעם נוספת למרתה הנהדרת שללא ספק עשתה לנו שראית מצויין . ממליצים מאוד על המקום לכל מי שרוצה לראות את כרתים האמיתית .

Cons:

פחות אהבנו את השרותים - לאנשים גבוהים הם פחות נוחים .

2025-10-08 via Nuitee
J
Jean-Claude couple fr
9
Un très bon et très agréable séjour de 6 nuits
Pros:

L'accueil de l'ensemble du personnel ... de l'accueil au restaurant, avec un remerciement et des félicitations pour le personnel du restaurant que nous avons fréquenté chaque soir. Bravo au cuisinier pour la qualité des repas

Cons:

Le mot " vue soleil couchant " de notre chambre est un peu exagéré à cette époque !

2025-10-07 via Nuitee
J
Jack couple nl
10
2025-10-05 via Nuitee
A
Antony couple bg
10
Страхотен хотел, с хубава чиста стая и голямо легло!
Pros:

Страхотен хотел, с голям паркинг, хубав басейн и мил персонал. Марта на рецепцията е супер любезна и учтива. Закуската е доста вкусна и буквално хапваш на 1 метър от басейна. Чиста и просторна стая с голямо удобно легло. Банята е голяма и си има прозорче. Две тераси и хубав залез. Селцето е на 5 минути от хотела. Препоръчвам таверна “Avli” уникално вкусна храна!

2025-10-02 via Nuitee
J
Joachim solo_traveller de
9
Gut und ruhig gelegen, nur wenige Minuten zur Old Town.
Pros:

Der Service an der Rezeption.

Cons:

Frühstück war gut, könnte etwas vielfältiger sein.

2025-09-30 via Nuitee
C
Cedric couple be
9
Très bon rapport qualité prix
Pros:

La piscine, les transats et le restaurant

Cons:

Chambre assez basique

2025-09-19 via Nuitee
L
Laurent couple fr
8
Tout va bien
Pros:

L emplacement
Le personnel
L hôtel

Cons:

Eau tiède le matin de la douche

2025-09-19 via Nuitee
P
Panayiota family_with_children cy
9
2025-09-16 via Nuitee
A
Anthony couple fr
9
2025-09-15 via Nuitee