Santos Hotel

Hotels
8 (2156 reviews)
No. 49, Section 3, Chengde Road , Taipei , tw

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious rooms
Cons:
Cleanliness concerns
Poor food quality
Aging amenities

Categories

Cleanliness
7.25
Cleanliness noted as an issue due to old odors and maintenance needs.
Service
9.25
Staff provided exceptional support during luggage mix-up and were helpful throughout the stay.
Location
9.25
Conveniently located near MRT and tourist areas, highly praised by guests.
Room Quality
7.75
Rooms noted for being spacious but showing signs of aging and maintenance issues.
Amenities
7.25
Facilities described as outdated but functional, some maintenance needed.
Value for Money
8.25
Overall decent value considering the location and service.
Food and Beverage
6.75
Food quality and breakfast options noted as poor, impacting overall satisfaction.
Overall Experience
8.25
A mix of positive and negative experiences, with a good conclusion despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Convenient Location
Santos Hotel is just a 5-minute walk from MRT Minquan West Road Station, making it easily accessible for guests to explore the city. With Taipei Main Station only 3 metro stops away, transportation is a breeze for travelers looking to discover the vibrant surroundings.

Comfortable Accommodation
Guests can expect cosy and classic guest rooms at Santos Hotel, complete with free WiFi access for their convenience. Each air-conditioned room is well-equipped with modern amenities such as a flat-screen TV, a sofa, an electric kettle, and a safety deposit box. The private bathroom offers shower facilities, a bathtub, and complimentary toiletries, ensuring a comfortable stay for all visitors.

Dining Excellence
Indulge in a culinary experience at Santos Hotel with 1 dining options available. Atrium Restaurant presents a diverse menu featuring both western and eastern dishes, catering to a variety of tastes. For those craving traditional Chinese cuisine, Chengde Restaurant offers authentic dishes to satisfy every palate.

Book your stay at Santos Hotel now and experience the perfect blend of convenience, comfort, and culinary delights.

Important information:

Please note that children over the age of 6 will be charged for breakfast. For more information, please contact the property directly.

Housekeeping service is only offered for stays of more than 2 nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2156 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
伶伶 • couple • tw
8
2026-07-13 • via Nuitee
X
Xian_Zhen • couple • tw
7
2026-07-12 • via Nuitee
Z
Zong Yan • family_with_children • tw
8
2026-07-12 • via Nuitee
Y
YICHENG • family_with_children • tw
9
2026-07-10 • via Nuitee
T
TIENYING • family_with_children • tw
6
很舒適
Pros:

住宿地點优

Cons:

冷氣太冷

2026-07-10 • via Nuitee
碩廷 • solo_traveller • tw
9
2026-07-09 • via Nuitee
鴻元 • solo_traveller • tw
8
Pros:

老飯店來說 整體算維持的很好

Cons:

樓層公共空間霉味重道不行... 滿滿的除濕機..

2026-07-08 • via Nuitee
H
HOMMA • couple • jp
9
日本のビジネスホテルに近い設備や接客！
Pros:

【設備】
･アメニティは政府の意向で提供されていませんが、シャンプー/ボディソープ/簡易スリッパ/ドライヤー/綿棒はありました
･ハンドソープや歯ブラシはなかったです
･2泊3日でしたが、毎日綺麗に掃除いただきました
･壁が薄いようで隣の方の声がぼそぼそと聞こえることもありましたが、騒音という程でもないかと思います
･トイレは紙が流せました！
･お風呂のシャワーも水圧はしっかりとしてました
･ペットボトルの水は4本ありました、清掃の際に補充いただけます

【接客】
･スタッフの皆さんは優しく、簡単な英語で対話してもらいました
･日本語を話せる方もいらっしゃるようでした

【その他】
･電子レンジも受付脇の部屋にありました、一言スタッフの方に声をかけると良いかと思います
･隣にはセブンがあり便利です(ちなみにセブンの方も優しかった、温めはレジ後ろの電子レンジでセルフ)

台湾旅行が楽しく過ごせたのは、こちらのホテルのおかげです。ありがとうございました☺️✨
また台湾に来た際は利用させていただきます🇹🇼

2026-07-06 • via Nuitee
L
Lio • solo_traveller • ca
10
2026-07-05 • via Nuitee
怡貞 • family_with_children • tw
10
2026-07-01 • via Nuitee
K
Kuiping • extended_group • tw
8
2026-06-30 • via Nuitee
N
Nyorai • couple • tw
6
Cons:

房間空氣品質有待改善
浴室需整修

2026-06-27 • via Nuitee
思傑 • extended_group • tw
9
2026-06-24 • via Nuitee
T
TONGSHANG • solo_traveller • cn
9
挺不錯的，舒適的老式酒店。
2026-06-21 • via Nuitee
T
Trinh • couple • vn
1
Thất vọng
Pros:

Không có gì để thích

Cons:

Nhân viên phục vụ nhà hàng không vui vẽ. Thực phẩm nấu không an toàn. Món cháo không. Nấu trước khi mang ra quầy phục vụ mà Nhân viên múc cơm bỏ vào, bữa sáng không ngon.. tiện nghi không có. Giá tiền phòng quá cao. Cần gì hỏi Nhân viên cũng trả lời không có khi thực tế tôi thấy có. Sảnh lễ tân chật chội không có chỗ cho khách ngồi

2026-06-15 • via Nuitee
H
HSIN-MEI • solo_traveller • tw
8
Pros:

地理位置適中

Cons:

空調聲響太大

2026-06-14 • via Nuitee
H
HATSUNO • couple • jp
9
MRTの駅から徒歩５分の安価ホテル
Pros:

フロントのおばさんが親切にこちらの質問に対し調べてくれた。椅子に座っていると向こうから話しかけてきた。

Cons:

特になし

2026-06-11 • via Nuitee
育民 • solo_traveller • tw
8
2026-06-07 • via Nuitee
A
Aoki • solo_traveller • jp
7
地下鉄駅に近いため便利でした。
Pros:

皆さん、日本語が達者でした。

Cons:

床に小さなごみがあり、4日間滞在中に床の掃除機で清掃していなかったようです。

2026-06-05 • via Nuitee
H
HSIN HONG • solo_traveller • tw
10
2026-06-01 • via Nuitee