Santos Hotel

Hotels
8 (2054 reviews)
No. 49, Section 3, Chengde Road , Taipei , tw

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious rooms
Cons:
Cleanliness concerns
Poor food quality
Aging amenities

Categories

Cleanliness
7.25
Cleanliness noted as an issue due to old odors and maintenance needs.
Service
9.25
Staff provided exceptional support during luggage mix-up and were helpful throughout the stay.
Location
9.25
Conveniently located near MRT and tourist areas, highly praised by guests.
Room Quality
7.75
Rooms noted for being spacious but showing signs of aging and maintenance issues.
Amenities
7.25
Facilities described as outdated but functional, some maintenance needed.
Value for Money
8.25
Overall decent value considering the location and service.
Food and Beverage
6.75
Food quality and breakfast options noted as poor, impacting overall satisfaction.
Overall Experience
8.25
A mix of positive and negative experiences, with a good conclusion despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Convenient Location
Santos Hotel is just a 5-minute walk from MRT Minquan West Road Station, making it easily accessible for guests to explore the city. With Taipei Main Station only 3 metro stops away, transportation is a breeze for travelers looking to discover the vibrant surroundings.

Comfortable Accommodation
Guests can expect cosy and classic guest rooms at Santos Hotel, complete with free WiFi access for their convenience. Each air-conditioned room is well-equipped with modern amenities such as a flat-screen TV, a sofa, an electric kettle, and a safety deposit box. The private bathroom offers shower facilities, a bathtub, and complimentary toiletries, ensuring a comfortable stay for all visitors.

Dining Excellence
Indulge in a culinary experience at Santos Hotel with 1 dining options available. Atrium Restaurant presents a diverse menu featuring both western and eastern dishes, catering to a variety of tastes. For those craving traditional Chinese cuisine, Chengde Restaurant offers authentic dishes to satisfy every palate.

Book your stay at Santos Hotel now and experience the perfect blend of convenience, comfort, and culinary delights.

Important information:

Please note that children over the age of 6 will be charged for breakfast. For more information, please contact the property directly.

Housekeeping service is only offered for stays of more than 2 nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2054 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
尚霆 • couple • tw
10
2026-03-14 • via Nuitee
P
pui tung • extended_group • hk
8
Pros:

員工非常友善, 熱心幫助, 酒店在民權西路站, 周圍清優,樓下有7-11, 有行理箱的話鉄路走1 號出口比較方便, 不用爬樓梯.

Cons:

今趟旅程住頂樓, 水壓比較低, 洗澡不大舒服, 住了4日3夜, 要了清理服務, 但第一天只有整理房間, 洗手間滿地頭髮沒有打掃, 但反映後, 第2天有改善

2026-03-12 • via Nuitee
采綸 • solo_traveller • tw
5
2026-03-12 • via Nuitee
曲 • family_with_children • tw
7
2026-03-10 • via Nuitee
禕庭 • couple • tw
10
Pros:

櫃檯服務很好

2026-03-09 • via Nuitee
A
ASUKA • family_with_children • jp
8
2026-03-08 • via Nuitee
B
Bingar • family_with_children • tw
8
2026-03-07 • via Nuitee
N
NGUYEN XUAN HAI • solo_traveller • vn
7
2026-03-05 • via Nuitee
F
Fang Pi • couple • ca
9
2026-03-03 • via Nuitee
楊 • couple • tw
8
2026-03-03 • via Nuitee
東益 • solo_traveller • tw
7
2026-03-02 • via Nuitee
宥名 • family_with_children • tw
8
2026-02-28 • via Nuitee
C
CHEN FENG • extended_group • tw
7
2026-02-28 • via Nuitee
H
Hang-sun • couple • us
10
Will come back
Pros:

Should provide free upgrade for loyal customers.

Cons:

Clean, good transportation, near MRT.

2026-02-26 • via Nuitee
政寬 • solo_traveller • tw
10
2026-02-25 • via Nuitee
陳 • couple • tw
10
Pros:

服務態度好

2026-02-22 • via Nuitee
胡 • family_with_children • tw
10
2026-02-13 • via Nuitee
晨崗 • family_with_children • tw
8
Pros:

位置距離交通及附近活動會場距離近
隔壁就有超商 很方便

Cons:

浴室乾濕分離不是很好 淋浴後地板容易積水

房間空氣好像很乾 希望能有加濕器來調節一下 應該會比較好吧

2026-02-12 • via Nuitee
冠佑 • family_with_children • tw
8
2026-02-12 • via Nuitee
子銘 • solo_traveller • tw
10
2026-02-12 • via Nuitee