Santos Hotel

Hotels
8 (2123 reviews)
No. 49, Section 3, Chengde Road , Taipei , tw

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious rooms
Cons:
Cleanliness concerns
Poor food quality
Aging amenities

Categories

Cleanliness
7.25
Cleanliness noted as an issue due to old odors and maintenance needs.
Service
9.25
Staff provided exceptional support during luggage mix-up and were helpful throughout the stay.
Location
9.25
Conveniently located near MRT and tourist areas, highly praised by guests.
Room Quality
7.75
Rooms noted for being spacious but showing signs of aging and maintenance issues.
Amenities
7.25
Facilities described as outdated but functional, some maintenance needed.
Value for Money
8.25
Overall decent value considering the location and service.
Food and Beverage
6.75
Food quality and breakfast options noted as poor, impacting overall satisfaction.
Overall Experience
8.25
A mix of positive and negative experiences, with a good conclusion despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Convenient Location
Santos Hotel is just a 5-minute walk from MRT Minquan West Road Station, making it easily accessible for guests to explore the city. With Taipei Main Station only 3 metro stops away, transportation is a breeze for travelers looking to discover the vibrant surroundings.

Comfortable Accommodation
Guests can expect cosy and classic guest rooms at Santos Hotel, complete with free WiFi access for their convenience. Each air-conditioned room is well-equipped with modern amenities such as a flat-screen TV, a sofa, an electric kettle, and a safety deposit box. The private bathroom offers shower facilities, a bathtub, and complimentary toiletries, ensuring a comfortable stay for all visitors.

Dining Excellence
Indulge in a culinary experience at Santos Hotel with 1 dining options available. Atrium Restaurant presents a diverse menu featuring both western and eastern dishes, catering to a variety of tastes. For those craving traditional Chinese cuisine, Chengde Restaurant offers authentic dishes to satisfy every palate.

Book your stay at Santos Hotel now and experience the perfect blend of convenience, comfort, and culinary delights.

Important information:

Please note that children over the age of 6 will be charged for breakfast. For more information, please contact the property directly.

Housekeeping service is only offered for stays of more than 2 nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2123 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
Y
YUK HA • couple • hk
8
Pros:

房間空間大整潔櫃檯員工服務非常好

Cons:

沒有

2026-05-09 • via Nuitee
T
takeshi • solo_traveller • jp
7
2026-05-06 • via Nuitee
I
Isoko • extended_group • jp
8
まぁまぁ
Pros:

スタッフが親切だった

Cons:

シャワールームの、排水が良くなかった

2026-05-05 • via Nuitee
學文 • solo_traveller • tw
10
2026-05-03 • via Nuitee
Y
YUAN CHIN • solo_traveller • tw
8
2026-05-02 • via Nuitee
Y
Yunan • couple • tw
9
2026-04-30 • via Nuitee
T
Tai-You • couple • tw
8
2026-04-30 • via Nuitee
衍廸 • couple • tw
4
Cons:

隔音很差 隔壁感應開門都聽得很清楚

讓人真的以為有陌生人闖進來

2026-04-26 • via Nuitee
Y
Yunlin • extended_group • tw
9
2026-04-24 • via Nuitee
宿玶 • solo_traveller • tw
10
2026-04-24 • via Nuitee
宿玶 • solo_traveller • tw
10
2026-04-24 • via Nuitee
T
TAKESHI • solo_traveller • jp
8
ありがとう
Pros:

スタッフが親切だった

Cons:

ない

2026-04-20 • via Nuitee
N
NAOMI • couple • jp
5
2026-04-19 • via Nuitee
A
Atsuhiro • solo_traveller • jp
7
ゆっくりくつろげました。
Pros:

スタッフの対応が良かった。
フリーの飲料水をもらえて良かった。
部屋は広くて、ベッド、ソファ、机が使いやすく、落ち着けた。

2026-04-19 • via Nuitee
C
Christin • couple • ca
5
Room space was great. But I got turned off with the unpleasant smells inside of the hotel. Need renovation or upgrade.
Pros:

great location. Close to the train station.

Cons:

Old hotel. Need renovation. Part of the walls had some paint peeled off. There was weird/ unpleasant smells when you get in the hotel- lobby; inside the elevator; and hallway.

2026-04-19 • via Nuitee
黃 • solo_traveller • tw
9
好
Pros:

服務好

Cons:

相對較舊的設備，隔音稍差

2026-04-18 • via Nuitee
T
TAKAKO • solo_traveller • jp
8
寒くて体がだるくなってしまったのが残念。設備が古い。
Pros:

お風呂、浴槽があった！

Cons:

エアコンの調整が、こちらでは不能だった。
温度が低いのに薄い布団一枚で、朝起きたら寒さで体がだるかったのでびっくり！ガッカリ！
布団の薄さそのものは快適です。しかし、その薄さに見合った温度でなければ意味がない。ちなみに私、決して寒がりではなくむしろ暑がりです。快適な宿泊のためには寝る時の温度は、非常に重要な要素と思います。

2026-04-18 • via Nuitee
T
Toru • solo_traveller • jp
7
2026-04-18 • via Nuitee
N
Nobuko • solo_traveller • jp
6
フロントの接客はとても良かった。
Pros:

エアコンの調節スイッチがわからなくて、寒かった。

Cons:

エアコンの調節スイッチがわかりやすかったらよかった。

2026-04-18 • via Nuitee
楊 • couple • tw
8
2026-04-14 • via Nuitee