Harbour Square Hotel

Hotels
•
Village & Life
9.2 (1717 reviews)
22 Harbour Rd, Hermanus, Western Cape, 7200 , Hermanus , ZA
27-0-214379721

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Facilities

Free breakfast
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Free self parking
Pool sun loungers
Free continental breakfast
Banquet hall
Free breakfast
Free WiFi
See all facilities

Review Highlights

Pros:
Exceptional cliff-top / central location
Very friendly and attentive staff
Outstanding breakfast with great views
Excellent whale-watching and pool views
Well-equipped self-catering options
Secure private underground parking
Complimentary hospitality (scones, tea, wine)
Available massages and wellness services
Cons:
Occasional missing in-room items (knives, dishwasher items)
Bathroom fan noisy / runs constantly in some rooms
Thin walls / some noise between rooms
Isolated reports of uncomfortable bed or shower
Amenities not always replenished (bathroom, coffee station, face cloths)
Power outage / emergency communications issues reported
Perception by some guests that it is not value for money
Lack of porters or inconsistent assistance for some arrivals

Categories

Cleanliness
8.6
Generally reported as clean and well maintained (several guests explicitly note clean rooms and tidy terraces), but isolated comments mention floors not feeling clean and some missing attention to small details.
Service
10
Overwhelmingly praised: friendly, attentive staff, helpful reception, complimentary scones/wine and excellent concierge/housekeeping service; isolated reports of unhelpful staff exist but are rare compared with many glowing service mentions.
Location
10
Consistently highlighted as outstanding — cliff-top/waterfront position, walking distance to restaurants, prime whale-watching views and very central for town activities.
Room Quality
8.2
Rooms are often described as spacious and comfortable with great views, but there are recurring specific issues: missing small items (knives, dishwasher items), occasional noisy bathroom fan, some reports of uncomfortable beds or showers.
Amenities
9
Strong amenities overall (well-equipped self-catering, pool, massages, secure underground parking, complimentary wine/tea), though some guests report amenities not being replenished and occasional gaps in in-room kit.
Value for Money
8.8
Mixed sentiment: several guests felt the stay was excellent for the price, while a few explicitly stated it was not good value and expected more for the rate — lowering the score slightly.
Food and Beverage
9.4
Breakfast repeatedly described as excellent/rich with superb views; food and service at meal times get high marks, though a minority mentioned the breakfast room could use an upgrade or occasional replenishment issues.
Overall Experience
9.6
Majority of reviews describe a wonderful, often memorable stay driven by location and staff; a few operational or room-detail issues temper some experiences but do not dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-23 15:26

Property Description

Recreation and Amenities

Indulge in our outdoor pool or stay connected with complimentary wireless internet access.

Delicious Breakfast and More

Start your day right with a complimentary continental breakfast served daily. Take advantage of our business center and safe deposit box.

Comfortable Accommodations

Feel at home in our air-conditioned rooms with kitchens, Smart televisions, and free Wi-Fi.

Book your stay at Harbour Square Hotel and immerse yourself in the heart of Hermanus!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.2
Based on 1717 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.2
Amenities: 9
Value for Money: 8.8
Food and Beverage: 9.4
Overall Experience: 9.6
A
Andrew • extended_group • gb
10
Great location and the best breakfast I had in South Africa.
Pros:

Excellent location with excellent kitchen and the breakfast was fantastic with lots to choose from. Hermanus was also a lovely vibrant place with plenty of good restaurants and the sky bar was brilliant.

Cons:

Nothing.

2026-10-31 • via Nuitee
M
Malcolm • couple • za
7
Good staff, great location just needs a refurbishment .
Pros:

Perfect location.

Cons:

Due a referb getting a bit dated.

2026-10-31 • via Nuitee
R
Richard • couple • gb
8
Enjoyed
2026-10-31 • via Nuitee
J
Jan Geert • couple • nl
6
2026-10-30 • via Nuitee
M
Maria • extended_group • gb
10
Faboulous hotel in a great location
Pros:

Fantastic location

2026-10-30 • via Nuitee
J
Jillian • couple • gb
8
Perfect Location hotel lovely but be careful which room you pick.
Pros:

The location of the hotel is wonderful. Could see the whales and dolphins from poolside bed. Free afternoon tea and scones is a lovely touch. Easy walk to restaurants and lovely shops.

Cons:

Only downside for us was the adventure pad albeit very big and very modern, had no outside window, it looked into the restaurant so we kept curtains drawn for privacy and the noise from kitchens and restaurant which was right opposite our door started about 6am so no relaxing sleep in.

2026-10-29 • via Nuitee
W
Williams • couple • gb
8
Well worth a stay - just find out which building you are in.
Pros:

It’s a great location - and (weather permitting!) - breakfast overlooking the bay is amazing!

Cons:

We didn’t realise we were in the second building .. so around 80 metres back from the front desk. Still a very comfortable room - just not feeling it was part of the actually hotel.

2026-10-29 • via Nuitee
O
Olivia • couple • ch
10
Pros:

Die Lage, die Ausstattung, das nette ubd hilfsbereite und aufmerksame Personal.
Wir waren drei Nächte auf unserer Hochzeitsreise hier und wir durften einfach geniessen.

2026-10-28 • via Nuitee
B
Bernard • couple • ie
10
It was a wonderful stay, the room was beautiful and very comfortable
Pros:

Staff were absolutely fabulous, amazing location

2026-10-27 • via Nuitee
A
Anika • family_with_children • de
8
2026-10-26 • via Nuitee
E
Empey • couple • za
5
2026-10-26 • via Nuitee
H
Holger • extended_group • de
8
2026-10-21 • via Nuitee
J
Janine • couple • za
10
Amazing breakaway location. Perfect location for whale watching
Pros:

The location could not have been more perfect. The staff were friendly and welcoming.
Room was clean and well thought out.

Cons:

Nothing. - perfect breakaway

2026-10-20 • via Nuitee
S
sara • family_with_children • ca
9
Pros:

Great location
Decent breakfast
Great staff

Cons:

Apartment missing knives, dishwasher. Bathroom fan on constantly. Paid for top view but not perfect

2026-10-17 • via Nuitee
G
Gareth • couple • gb
9
Loved the location of the property and the staff at amazing
Pros:

Amazing location and amazing and friendly staff. They couldn’t do enough to help. Also the massages are the best.

2026-10-16 • via Nuitee
L
Linda • couple • gb
9
2026-10-14 • via Nuitee
I
Ibrahim • couple • ae
8
Pros:

I had a wonderful stay! The accommodation was excellent, clean, and comfortable, and the location was absolutely perfect.

2026-10-13 • via Nuitee
C
Catherine • extended_group • fr
10
2026-10-12 • via Nuitee
C
Christel • couple • de
10
Ganz zentral, großzügiges Zimmer sauber uns sehr gutem Frühstück.
Pros:

Gute zentrale Lage. Sehr reichhaltiges Frühstück und freundliches Personal. Das Zimmer war großzügig und gut ausgestattet mit großer Dachterrasse. Sauber.

2026-10-10 • via Nuitee
M
Mohamed • couple • za
10
2026-10-08 • via Nuitee