Facilities

Free breakfast
Full-service spa
Accessible bus station shuttle
Fitness facilities
Front entrance ramp
Proposal/romance packages available
Health club
Boat tours on site
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Family-friendly
Good food
Cons:
Value for money could be better
Room quality standard

Categories

Cleanliness
5.58
Standard quality for this hotel tier.
Service
7.05
Friendly staff and responsive to requests.
Location
7.09
Great for families, near the beach.
Room Quality
5.54
Standard quality for this hotel tier.
Amenities
5.57
Standard quality for this hotel tier.
Value for Money
5.03
Not all-inclusive; could improve value.
Food and Beverage
6.58
Greek restaurant was good.
Overall Experience
5.55
Thoroughly enjoyed stay with family.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:36

Property Description

Luxurious Spa and Private Beach
Indulge in massages, body treatments, and facials at the spa, then unwind at the private beach or one of the three outdoor pools.

Dining and Entertainment
Choose from 5 restaurants, room service, a coffee shop, and numerous bars/lounges offering a variety of culinary delights and refreshing drinks.

Business and Event Facilities
With a business center, conference space, and meeting rooms, this hotel is perfect for both work and special occasions. Enjoy services like dry cleaning, a 24-hour front desk, and transportation options.

Book your stay at Wyndham Grand Crete Mirabello Bay for a luxurious and convenient experience near the enchanting bay of Agios Nikolaos.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

See all policies

Location

Guest Reviews

6
Based on 11 reviews
Cleanliness: 5.58
Service: 7.05
Location: 7.09
Room Quality: 5.54
Amenities: 5.57
Value for Money: 5.03
Food and Beverage: 6.58
Overall Experience: 5.55
R
Ruben • partner
10
Pros:

Sehr freundliches Personal, gute poolanlage, grosse auswahl an allinclusive angebote

2025-10-09 • via Nuitee
F
Federica
6
Pros:

Spiaggia curata, pulita ed attrezzata. Camera comoda e spaziosa, peccato per la poca varietà del cibo, sebbene abbondante.

2025-09-11 • via Nuitee
B
Brandon
10
Pros:

We came to Mirabello for 10 days for our Honeymoon with our 2 year old son.

From arrival up until the last day, we thoroughly enjoyed our stay.

Prior to our visit, i messaged the hotel to pre-arrange some flowers etc, They provided many options depending on the budget. When we arrived to our hotel room they provided the flowers in a lovely

2025-09-10 • via Nuitee
N
Nick
8
Best bits of beach in the area
Pros:

Fun 5 days. Great for families. We were ok with that, never seen so many push chairs in one place 😂
Greek Restaurant was good, we were not all inc.

2025-09-09 • via Nuitee
M
Maria
10
Πολύ ωραίο για οικογενειακές διακοπες
Pros:

Πολύ καλό ξενοδοχείο, πλούσιο πρωινό, ωραίες καθαρές εγκαταστάσεις, ιδανικό για οικογένειες με παιδιά, παραλία, λιμανάκι waterpark. Μπάρς με νερά, καφέδες, χυμούς κ σνακ δωρεάν και όλη τη διάρκεια της μερας

2025-08-25 • via Nuitee
J
Jelena • family
10
Pros:

Great place, friendly staff, superb food!

2025-07-28 • via Nuitee
R
Rashna • family
10
Pros:

First time visiting Crete and had a wonderful experience not least because of our fantastic stay at the Mirabello Bay Luxury Resort. Starting with the amazing customer care given by everyone right from the reception welcome to housekeeping and the restaurant staff. You truly feel they all aim to create the best guest experience and prioritise taking care of their guests. A special shout out needs to be given to Matthew, the concierge, who went above and beyond in every respect taking immediate care of any request and ensuring all of our requests were taken care of. There was nothing he couldn't do and truly made our trip the most relaxing and trouble free. In addition to the people, the location of the Mirabello Bay Resort adds to the incredible experience - it is truly a beautiful hotel with fantastic views across the bay and the most magical sunrises. Photos can never do justice to how spectacular the sunrise and sea views are. I would highly recommend staying at the Mirabello Bay and certainly look forward to being able to return.

2025-07-04 • via Nuitee
E
Ereeny • family
6
Pros:

Overall a good stay. The only issues I had is that my room was next to the cleaning persons room. So it was very loud in the morning and the doors in the hallways slam shut so that woke me up several times throughout the morning. This is a kid friendly resort so there are a LOT of kids so just be mindful when booking. The beach was dirty more than likely due to the kids.

The staff are all very friendly and willing to accommodate your needs. The food is wonderful there as well. They upgraded my room too so that was lovely as well.

2025-06-22 • via Nuitee
S
SIMRAN • family
10
Pros:

Exceptional stay. The property was amazing with lots to places to chill and relax. The food was absolutely amazing With lots of variety in the buffet including for kids and toddlers. Perfect for a family trip. They had thought of everyway to make our stay comfortable and even gave us an upgrade to all inclusive. Highly recommend and a must visit

2025-06-06 • via Nuitee
N
Nitin
10
Pros:

Very good explanation

2025-05-13 • via Nuitee
B
Benjamin Dale • family
6
Pros:

The property itself is in a beautiful spot. Amazing views and right in between the towns of Agios Nicholas and Elounda. In theory, it has everything that should make a resort great. Problem though is the dining situation......And its a MAJOR problem.

I don't know if I've ever written a poor review in my life about a hotel. But, I have to give a warning especially for anyone who doesn't take the all inclusive meal plan. They advertise that they have multiple restaurants and bars, but they are rarely if ever open. And when they are open, you need reservations well in advance. Like, you need to reserve your meals before you even start your trip. We tried and were unable to reserve a table at ANY of their restaurants the entire time we were there (6 days). Not one.

The only food option the entire week we were there was their main restaurant which is the exact same buffet everyday for lunch and dinner. If you're not all inclusive, it's $150 dollars for a family of 4. Which I guess isn't horrible, but it's pretty mediocre food and I can't see how anyone could eat a week's worth of meals there.

The one pool bar that was open had no snacks to order. There is no lobby bar to get appetizers. Seriously nothing. Thankfully there is a little market across the street from the hotel that we were able to get cheese and crackers from, and we were able to eat most of our meals in the nearby towns. But the fact that this is labelled as a "resort" with dining options is a complete scam.

2025-04-30 • via Nuitee