Hardwicke Hall Manor Hotel

Hotels
8.2 (938 reviews)
Hesleden , Hartlepool , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Bar
See all facilities

Review Highlights

Pros:
Friendly, helpful and accommodating staff
Excellent evening meals and good breakfast
Pleasant, quiet garden setting with parking
Pet-friendly and welcoming to dogs
Good value for money mentioned by several guests
Spacious rooms/high ceilings noted by some reviewers
Good dining service and staff attention to dietary needs
Cons:
Property is tired and needs maintenance/TLC
Room issues: small or dated rooms, lumpy beds, tiny windows
Shower/water pressure problems reported
Occasional unpleasant smell from toilet area
Noise/disruption when weddings are on (late-night noise, children)
Stair clearance hazard (bumping head) mentioned

Categories

Cleanliness
7.8
Generally described as clean in parts (breakfast room, some rooms) but several comments note tired decor, smells from a toilet area and need for maintenance, so cleanliness is slightly below average due to occasional odour and visible wear.
Service
9.2
Consistently praised: friendly, helpful and accommodating staff (including specific praise for a waitress and accommodation of dietary needs), warm welcome and good service in dining areas.
Location
8.6
Multiple reviewers highlight a pleasant, quiet, green setting and good gardens/parking; one note that it is fairly remote and can host weddings, but overall location is a strong positive.
Room Quality
6.8
Several guests reported small or dated rooms, low water pressure, lumpy beds and some maintenance issues (broken shower, tiny windows); room comfort is a clear area for improvement.
Amenities
8.4
Good on amenities mentioned: restaurant/bar, parking, pet-friendly facilities and pleasant gardens; wedding-venue activity can impact ambience at times.
Value for Money
8
Generally considered good value by reviewers (explicit praise for value and adequacy for short stays), though some feel the property needs investment which tempers perceived value slightly.
Food and Beverage
9.2
Very strong consensus that evening meals and breakfast are excellent—well presented, tasty and with good choices—one of the hotel's standout features.
Overall Experience
7.6
Overall positive, with warm service, excellent food and a lovely setting balanced against a tired building, occasional smells, noise from weddings and some room shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:21

Property Description

Luxurious Manor House Accommodation

Elegant Rooms with Garden Views
Individually designed rooms at Hardwicke Hall offer free Wi-Fi, TV, and tea/coffee facilities. Enjoy the serene garden views from many rooms, each with its own en-suite bath or shower room.

Exquisite Dining Experience
Savor first-class cuisine at the a la carte restaurant, known for its fine reputation. Indulge in carvery lunches, traditional Sunday roasts, and a variety of dishes at the lounge bar. Don't forget to explore the extensive wine list to complement your meal.

Convenient Location with Free Parking
Located near Peterlee and Hartlepool, with Seaham just a short drive away, the hotel provides easy access to nearby attractions. With Durham a quick drive and Newcastle within reach, enjoy the convenience of free onsite parking during your stay.

Book your stay at Hardwicke Hall Manor Hotel for a truly memorable experience.

Important information:

Please note that all bedrooms are located on the first or second floor. There is no elevator at the property.

The restaurant serves lunch and dinner. Please note that Sunday dinner must be booked at least 24 hours in advance.

Please kindly note that an early check- in and late check-in fees may apply.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: MME

Location

Guest Reviews

8.2
Based on 938 reviews
Cleanliness: 7.8
Service: 9.2
Location: 8.6
Room Quality: 6.8
Amenities: 8.4
Value for Money: 8
Food and Beverage: 9.2
Overall Experience: 7.6
S
Sir Leslie • solo_traveller • gb
7
Overall I enjoyed my stay.
Pros:

Quiet location. Staff very helpful and friendly. Room comfortable and thankfully a fan provided in the room.

Cons:

Very disappointed with the evening meal. Only 5 small pieces of chicken in the Korma sauce. Naan bread overcooked and solid. Definitely not worth the heavy price.

2026-08-15 • via Nuitee
R
Rachel • family_with_children • gb
7
2026-08-14 • via Nuitee
G
Gemma • couple • gb
10
Pros:

Staff are extremely friend always there to help food was amazing stake was tender and the grounds on a night where so peaceful and beautiful

2026-08-14 • via Nuitee
M
Martin • couple • gb
6
It was just average, lovely setting, room a bit tired, breakfast wasn't awful, but not great.
Pros:

Staff on Sunday morning were pleasant, room was ok, breakfast was ok and setting was great, lovely from outside and good base to visit North East.

Cons:

Room was a bit tired, smell of mould, but then replaced with awful farming smell, when asked to move rooms, the night staff was very dismissive saying they were full, didn't seem too bothered, not apologetic, being full is fine, but offering no empathy or apology is not acceptable.

2026-08-13 • via Nuitee
H
Henri • couple • de
8
2026-08-10 • via Nuitee
D
Derek • couple • gb
4
Okay only
Pros:

Staff, hotel, breakfast and location excellent.

Cons:

Bed very uncomfortable and shower very little pressure

2026-08-10 • via Nuitee
T
Tracy • solo_traveller • gb
7
2026-08-09 • via Nuitee
A
Ashley • solo_traveller • gb
10
2026-08-05 • via Nuitee
J
john • couple • gb
9
little Gem
Pros:

Had a very good welcome, lot of family members involved , met the owner nice man , breakfast and evening meals very good, evening meal very big , bar good and all staff very obliging, maybe property could do with a little maintenence but big property so no big deal , location great pleasant garden and surroundings

Cons:

nothing really

2026-08-02 • via Nuitee
S
sheila • solo_traveller • gb
7
Friendly helpful staff and good value for money
Pros:

It was a very pretty hotel

Cons:

It was fairly remote and used as a wedding venue. We were not part of the wedding and treated slightly differently

2026-08-02 • via Nuitee
R
ronald • solo_traveller • be
10
Alles prima bij erg rustige ligging.
Pros:

Rustige, groene ligging. Easy en ruime parking. Prima kamers in een typisch Schots gebouw. Deftig ontbijt en vriendelijke lui.

Cons:

Wat details maar het vermelden niet waard.

2026-07-25 • via Nuitee
L
Linda • couple • gb
8
Very good
Pros:

The food was excellent. Breakfast was good, but the evening meals were excellent.
Tasty, hot well presented, could not fault. Good choice, excellent service.

Cons:

The rooms were small and a little dated, Various things did not work, but the quality of food made up for the
shortcomings in the room.

2026-07-21 • via Nuitee
A
Alan • couple • gb
7
Very pleasant and relaxed stay
Pros:

Breakfast room was clean and tidy and the food and service. were excellent

Cons:

shower stopped working on the 2nd morning.
Its an 'old' building and could do with a bit of painting update
despite the warning I managed to bump my head coming down the stairs!

2026-07-20 • via Nuitee
R
Rachel • couple • gb
6
2026-07-19 • via Nuitee
M
Mark • couple • gb
4
2026-07-19 • via Nuitee
C
Chris • solo_traveller • gb
7
Perfectly adequate for a one-night stay for business.
Pros:

Staff were all very friendly and the room was spacious

Cons:

Water pressure in the bathroom was awful; and the windows were tiny so room was quite dark

2026-07-19 • via Nuitee
P
Paul • solo_traveller • gb
9
Pros:

Had a great evening meal in the restaurant. Looks like a lovely wedding venue.

2026-07-19 • via Nuitee
J
Jan • couple • de
8
Prima für eine Nacht
Pros:

Freundlichkeit des Personals. Garten für die Hunde.

2026-07-16 • via Nuitee
N
Nigel • couple • gb
10
We picked a great place to stay
Pros:

It was delightful staying there

Cons:

It was lovely

2026-07-15 • via Nuitee
M
Matthew • solo_traveller • gb
10
2026-07-15 • via Nuitee