Hardwicke Hall Manor Hotel

Hotels
•
Independent
8.4 (110 reviews)
On B1281, Btwn Castle Eden & Blackhall, Near The Village of Hesleden, Hartlepool, England, TS27 4PA , Hartlepool , GB
44-1429-836326

listing image 1
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Pets allowed

Facilities

Meeting rooms
Free WiFi
Terrace
Garden
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good food
Cons:
Bed comfort issues
A little dated

Categories

Cleanliness
7.99
Hotel was very clean although a little dated.
Service
8.96
Staff are always friendly, professional, and helpful.
Location
8.5
Standard quality for this hotel tier.
Room Quality
7.95
Spacious & clean, although the bed wasn't very comfortable.
Amenities
8.48
Standard quality for this hotel tier.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Food was really nice, with a great breakfast.
Overall Experience
8.36
Had a very pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:02

Property Description

Enjoy Stunning Views and Top-Notch Amenities
Take advantage of the terrace, garden, and complimentary wireless internet. Also, benefit from concierge and wedding services during your stay.

Delightful Dining Options and Relaxing Atmosphere
Savor a delicious meal at the restaurant or order in with room service. Unwind with a drink at the bar/lounge and enjoy a full breakfast for a fee.

Comfortable Rooms and Convenient Location
Feel at home in one of the 15 guestrooms with free internet access. The hotel offers free self-parking and is conveniently located near popular attractions like Tweddle Children's Animal Farm.

Book your stay at Hardwicke Hall Manor Hotel for a memorable experience in Hartlepool.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • General

    Property follows regional sanitization guidelines We're Good To Go (UK)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 110 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
J
Jan • couple • de
8
Prima für eine Nacht
Pros:

Freundlichkeit des Personals. Garten für die Hunde.

2026-07-16 • via Nuitee
N
Nigel • couple • gb
10
We picked a great place to stay
Pros:

It was delightful staying there

Cons:

It was lovely

2026-07-15 • via Nuitee
M
Matthew • solo_traveller • gb
10
2026-07-15 • via Nuitee
L
Lyndsay • extended_group • gb
9
2026-07-13 • via Nuitee
R
Robyn • solo_traveller • au
8
Pros:

The area. And it was a lovely old place with character
The waitress Stephanie was great. Without her the staff were dull

Cons:

Unfortunately it needs some tlc and also there was a wedding on and 1 o lock in the morning we had children running and people talking out loud
With the window open it had a dreadful smell coming thru there

2026-07-12 • via Nuitee
A
Adrian • solo_traveller • gb
10
2026-07-12 • via Nuitee
L
lynsey • solo_traveller • gb
9
2026-07-11 • via Nuitee
A
Andrew • couple • gb
10
A great hotel. A bit of a hidden gem with great staff.
Pros:

The staff were friendly and accommodating, especially for my wife's dietary requirements

Cons:

Nothing

2026-07-11 • via Nuitee
J
Jake • solo_traveller • gb
5
Passable property, don’t look too hard for issues - if you’re a history buff this is the stay for you.
Pros:

The rooms are very big and high ceiling, it was very quiet, with a nice view of well kept gardens from the window.

Cons:

It’s in need of some tender loving care and some money spending in it.
The bed was quite lumpy and springs kept digging into our backs.
The water pressure in the shower was not good enough, the tap in the sink had more pressure.
The property is clean but needs more than just cleanliness, it needs rejuvenating a bit more and some consideration I think.

2026-07-08 • via Nuitee
J
Julie • couple • gb
8
Pros:

A beautiful building with very friendly and helpful staff

Cons:

Inside the hotel is in need of a face lift. It looks very tired which does somewhat ruin the hotel.

2026-07-05 • via Nuitee
S
Sarah • couple • gb
10
Pros:

Lovely hotel. Stayed for 1 night. Staff were all very helpful and friendly. They really looked after us with our dog. Superb evening meal, good options if vegetarian or vegan too. Breakfast good. Yes, hotel is a little tired around the edges but our room was comfortable and clean. A beautiful oak staircase and panelling leading upstairs. Some lovely features. Beautiful gardens.

2026-06-30 • via Nuitee
S
Susan • couple • gb
10
Really warm welcome, nothing was to much trouble food was excellent
Pros:

All the staff were excellent. Really good location

Cons:

Nothing

2026-06-24 • via Nuitee
R
Ria Grace • couple • gb
7
Pros:

pet friendly accommodation and friendly staff

Cons:

smell coming from the toilet somewhere

2026-06-23 • via Nuitee
A
Angus • solo_traveller • gb
7
It was ok
Pros:

Location

Cons:

Too many stairs and no lift

2026-06-22 • via Nuitee
J
jane • solo_traveller • gb
9
Pros:

Female staff were lovely and friendly. Pretty grounds and nice bar area.

Cons:

Tad isolated.

2026-06-22 • via Nuitee
H
hayley • solo_traveller • gb
4
Disappointed
Pros:

The grounds were beautiful, the bed was comfortable, the chips were nice

Cons:

The general disrepair of the property, cobwebs in our room, old tatty mismatched furniture, pipe on show throughout the room, no sealant round the bath, door thresh hanging off, room felt like a nursing home, our room was main fire exit so if the alarm went off everyone would have to escape out of our room, very dated, food was just ok, drinks expensive

2026-06-22 • via Nuitee
M
Marina • couple • us
4
Convenient stay for family but woas property is
Pros:

Love the location and grounds. The bar is nice and very reasonable and we enjoyed the food at the restaurant

Cons:

We have stayed here multiple times in the past. The problem we had along with other family members who were also staying too was that the water pressure was dismal, infact at one point the hot water on shower stopped flowing and I couldn’t wash my hair. Also we had the deluxe room and there was no ironing board and I couldn’t find the hair dryer. Eventually found it in the secretary desk which was the last place you would look for a hair dryer. Staff are very nice, if they just address some maintenance issues it would be great. We had just come from a 13 th century hotel in Greece that had amazing facilities and water pressure so it is possible to have modern conveniences in ancient buildings

2026-06-21 • via Nuitee
P
Philip • solo_traveller • gb
9
Pros:

Excellent staff

2026-06-21 • via Nuitee
A
Alex • couple • gb
9
2026-06-21 • via Nuitee
J
James • couple • gb
10
Pros:

Exellemt stay staff great
Food great good value

2026-06-20 • via Nuitee