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Facilities
Property facilities
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Meeting rooms
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Free WiFi
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Terrace
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Garden
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Concierge service
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Wheelchair accessible
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Breakfast available (surcharge)
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Front desk (limited hours)
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Meeting rooms
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Smoke-free property
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Wedding services
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Free self parking
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Banquet hall
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Food and water bowls
Review Highlights
Categories
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Property Description
Enjoy Stunning Views and Top-Notch Amenities
Take advantage of the terrace, garden, and complimentary wireless internet. Also, benefit from concierge and wedding services during your stay.
Delightful Dining Options and Relaxing Atmosphere
Savor a delicious meal at the restaurant or order in with room service. Unwind with a drink at the bar/lounge and enjoy a full breakfast for a fee.
Comfortable Rooms and Convenient Location
Feel at home in one of the 15 guestrooms with free internet access. The hotel offers free self-parking and is conveniently located near popular attractions like Tweddle Children's Animal Farm.
Book your stay at Hardwicke Hall Manor Hotel for a memorable experience in Hartlepool.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Property Policies
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Service animals are exempt from fees/restrictions
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General
Guest accommodation is sealed after cleaning
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General
Property follows regional sanitization guidelines We're Good To Go (UK)
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Check-in & Check-out
Contactless check-out is available
Property policies
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Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Pets
Service animals are exempt from fees/restrictions
-
General
Guest accommodation is sealed after cleaning
-
General
Property follows regional sanitization guidelines We're Good To Go (UK)
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Check-in & Check-out
Contactless check-out is available
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General
Guests are provided with free hand sanitizer
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Covid
Property follows sanitization practices of COVID-19 Guidelines (CDC)
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General
Cashless transactions are available
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General
Masks are available to guests
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Guest type
Essential workers only - NO
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Accessibility
No elevators
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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Pets
Pets allowed
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Covid
Property does not offer onsite COVID-19 testing
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General
Food service has been amended for enhanced safety
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General
Property is cleaned with disinfectant
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Children and extra beds
No cribs (infant beds) available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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Health & Safety
Property does not require health documentation at check-in
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Pets
Only dogs are allowed
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Pets
Service animals are allowed
Location
Guest Reviews
Friendly efficient staff
Great location for visiting family in Hartlepool. Excellent food and very comfortable room with excellent facilities.
N/A
The breakfast was good other than that it wasn't a pleasant stay.
The staff were generally unhelpful. The building is old and the rooms and bathrooms are dated. The floors creak throughout the building. I arrived very late and had to wait until a member of staff woke up and came to answer the door. The beds are ok but the pillows and duvet were very light and didn't offer a good night sleep. I think I would choose a larger chain during my next stay.
The staff are lovely and friendly 😊
The bed was uncomfortable and the shower had no water pressure.
Great food and service.
A bit old fashioned for some but we like that
Looks beautiful. Great setting. Friendly staff.
Rooms and stairways needed tlc. King bed was just two singles pushed together. Hot water took ages to appear. Water pressure was very weak resulting in poor shower and extremely long wait to fill bath.
The staff were friendly. The location was ideal. The building in itself looked lovely but the feel is very much a hotel time forgot
Breakfast was also nice.
Every step the floor creaked, the floor boards were uneven. The shower made an awful high pitched noise when using it. The hot water was scolding hot which burnt my husband there was no sign to say be careful. Not sure if it was because it hadn't been used for awhile but there was also a strong egg smell when using the bathroom for the first couple of times. And lastly the bed was a divan base, very soft mattress with a wooden bed frame from a completely different bed around the base. When sitting up the head of the wooden frame broke, I had to put it back together the remaining frame was very flimsy, not really sure what the point was. Our room was at the bottom of a set of stairs so very noisy and did not feel like a private room.
PERFECT
Location was nice - I think it would be better in the summer when the gardens are in bloom. Staff are lovely.
The suite I stayed in is not what I would call a suite and the garden view was not pleasant. The breakfast was very limited.
Nice location friendly staff food good plenty of parking
Nothing
A beautiful house with lovely staff
The noise of a generator/boiler, a constant humming. I couldn’t sleep!
Also, a towel rail wasn’t fastened to the wall properly and fell off. The shower also came apart, and the tv control didn’t work.
It’s a lovely hotel, breakfast was great and the staff as always are lovely.
Big pot holes up the drive.
Very friendly staff, cosy room and great breakfast. Good value for money.
A little bit dated but still lovely and cosy.
I love the look and feel of this Hotel. The grounds are beautiful and layed out very well. Parking is in abundance.
The interior is very in time with the building and finished nicely.
The room I stayed in was a very good size and looked nice.
I had a breakfast included in my stay and was very nice. You get a cooked breakfast and choice of jams toast and cereal and fruit
In regard to my room I did request 2 single beds, which wasn’t given. I didnt mention this as after a long drive I didn’t want to move to another room.
The bathroom looked clean but the plastic panels make the bathroom look very cheap, there was also a lot of damage to the panels in the bathroom which didn’t look great.
The bed was a little uncomfortable, it was a water bed feeling mattress. Sitting on the mattress my bum sunk straight to the bottom. Laying on top of the mattress was okay but only when I was comp still and not moving around. Unfortunately i fidget a bit and whenever i fidgeted it meant trying to get comfortable on the mattress again each time
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