Hardwicke Hall Manor Hotel

Hotels
•
Independent
8.4 (110 reviews)
On B1281, Btwn Castle Eden & Blackhall, Near The Village of Hesleden, Hartlepool, England, TS27 4PA , Hartlepool , GB
44-1429-836326

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Pets allowed

Facilities

Meeting rooms
Free WiFi
Terrace
Garden
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good food
Cons:
Bed comfort issues
A little dated

Categories

Cleanliness
7.99
Hotel was very clean although a little dated.
Service
8.96
Staff are always friendly, professional, and helpful.
Location
8.5
Standard quality for this hotel tier.
Room Quality
7.95
Spacious & clean, although the bed wasn't very comfortable.
Amenities
8.48
Standard quality for this hotel tier.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Food was really nice, with a great breakfast.
Overall Experience
8.36
Had a very pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:02

Property Description

Enjoy Stunning Views and Top-Notch Amenities
Take advantage of the terrace, garden, and complimentary wireless internet. Also, benefit from concierge and wedding services during your stay.

Delightful Dining Options and Relaxing Atmosphere
Savor a delicious meal at the restaurant or order in with room service. Unwind with a drink at the bar/lounge and enjoy a full breakfast for a fee.

Comfortable Rooms and Convenient Location
Feel at home in one of the 15 guestrooms with free internet access. The hotel offers free self-parking and is conveniently located near popular attractions like Tweddle Children's Animal Farm.

Book your stay at Hardwicke Hall Manor Hotel for a memorable experience in Hartlepool.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • General

    Property follows regional sanitization guidelines We're Good To Go (UK)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 110 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
S
Susan • couple • gb
10
Really warm welcome, nothing was to much trouble food was excellent
Pros:

All the staff were excellent. Really good location

Cons:

Nothing

2026-06-24 • via Nuitee
R
Ria Grace • couple • gb
7
Pros:

pet friendly accommodation and friendly staff

Cons:

smell coming from the toilet somewhere

2026-06-23 • via Nuitee
J
jane • solo_traveller • gb
9
Pros:

Female staff were lovely and friendly. Pretty grounds and nice bar area.

Cons:

Tad isolated.

2026-06-22 • via Nuitee
A
Angus • solo_traveller • gb
7
It was ok
Pros:

Location

Cons:

Too many stairs and no lift

2026-06-22 • via Nuitee
H
hayley • solo_traveller • gb
4
Disappointed
Pros:

The grounds were beautiful, the bed was comfortable, the chips were nice

Cons:

The general disrepair of the property, cobwebs in our room, old tatty mismatched furniture, pipe on show throughout the room, no sealant round the bath, door thresh hanging off, room felt like a nursing home, our room was main fire exit so if the alarm went off everyone would have to escape out of our room, very dated, food was just ok, drinks expensive

2026-06-22 • via Nuitee
M
Marina • couple • us
4
Convenient stay for family but woas property is
Pros:

Love the location and grounds. The bar is nice and very reasonable and we enjoyed the food at the restaurant

Cons:

We have stayed here multiple times in the past. The problem we had along with other family members who were also staying too was that the water pressure was dismal, infact at one point the hot water on shower stopped flowing and I couldn’t wash my hair. Also we had the deluxe room and there was no ironing board and I couldn’t find the hair dryer. Eventually found it in the secretary desk which was the last place you would look for a hair dryer. Staff are very nice, if they just address some maintenance issues it would be great. We had just come from a 13 th century hotel in Greece that had amazing facilities and water pressure so it is possible to have modern conveniences in ancient buildings

2026-06-21 • via Nuitee
P
Philip • solo_traveller • gb
9
Pros:

Excellent staff

2026-06-21 • via Nuitee
A
Alex • couple • gb
9
2026-06-21 • via Nuitee
J
James • couple • gb
10
Pros:

Exellemt stay staff great
Food great good value

2026-06-20 • via Nuitee
A
ANTONYS • extended_group • gb
10
If it wasn't so far from London I would do it again.
Pros:

Yes the breakfast was far better than expected. It was served hot with plenty of toast and anything else was no problem.

Cons:

This stairs are a bit of a struggle but that's because we are a little disabled and as old as the hills.

2026-06-15 • via Nuitee
P
P4TCJ • solo_traveller • gb
5
Will not be on my return list
Pros:

Clean basic room and bathroom.

2026-06-15 • via Nuitee
D
dorothy • couple • gb
9
Very good
Pros:

Evening meal and breakfast, excellent. Plenty of choice and reasonable priced. Drinks reasonable priced aswell. Lovely staff, very pleasant and helpful. Room was lovely, overlooking the garden. Plenty of Draw space.

Cons:

Bed was uncomfortable. Very hard mattress. A shame, as the room was lovely

2026-06-14 • via Nuitee
R
Rebecca • couple • gb
4
It’s okay but wouldn’t go again
Pros:

Lovely building and grounds

Cons:

Heating didn’t work, bed uncomfortable, hot tap scalded and cold tap was weak.

Overpriced for what we had.

2026-06-14 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-06-14 • via Nuitee
F
Fiona • couple • gb
10
2026-06-13 • via Nuitee
S
Steven • couple • gb
10
2026-06-09 • via Nuitee
R
Raphael • solo_traveller • de
9
2026-06-08 • via Nuitee
T
Tara • couple • gb
9
Had a lovely stay at Hardwicke, booked for a birthday party as we aren’t local, breakfast was lovely and very cute manor
Pros:

Nice location, easy to find

Cons:

Some elements slightly dated (tv in room for example)

2026-06-07 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Friendly staff
Good food

Cons:

Room needed some Tlc

2026-06-05 • via Nuitee
M
Murray-dickson • solo_traveller • gb
8
Pros:

Quite. Ample parking. Good food.

Cons:

Nothing in particular

2026-06-03 • via Nuitee