Sunbird Capital Hotel

Hotels
•
Sunbird Malawi
7.8 (53 reviews)
Chilembwe Road, Lilongwe , Lilongwe , MW
265-111-773388

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Facilities

Free breakfast
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful Staff
Excellent Overall Experience

Categories

Cleanliness
8.51
The property was clean, reflecting well on cleanliness.
Service
8.48
The staff were extremely friendly and helpful, indicating high service quality.
Location
8.52
Standard quality for this hotel tier.
Room Quality
6.97
Standard quality for this hotel tier.
Amenities
7
Standard quality for this hotel tier.
Value for Money
7.46
Standard quality for this hotel tier.
Food and Beverage
7.01
Standard quality for this hotel tier.
Overall Experience
8.48
Everything was excellent!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:14

Property Description

Discover the elegance and comfort of Sunbird Capital Hotel, perfectly situated in the vibrant heart of Lilongwe.

Recreational Bliss
Dive into relaxation at our outdoor pool or elevate your fitness game at our well-equipped health club. Enjoy carefree family time with our babysitting services available upon request.

Culinary Delights
Savor exquisite dishes at The Vincents Restaurant, or enjoy a personalized dining experience with 24-hour room service. Don’t forget to unwind with a refreshing drink from our poolside bar!

Convenient Amenities
Stay connected with complimentary Wi-Fi and make use of our business center for all your professional needs. With easy access to the airport and complimentary parking, your stay will be seamless and stress-free.

Create unforgettable memories at Sunbird Capital Hotel—book your stay today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LLW

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

7.8
Based on 53 reviews
Cleanliness: 8.51
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 7
Value for Money: 7.46
Food and Beverage: 7.01
Overall Experience: 8.48
S
Steve • friends
10
Pros:

The property was clean, the staff were extremely friendly and helpful. Everything was excellent!

2025-09-25 • via Nuitee
L
L.K.
8
Pros:

Staff were very much helpful. Hotel was clean and quiet. However, there were limited food options. And, food was expensive.

2025-06-02 • via Nuitee
M
McEwan
8
Pros:

The shower was so nice.

2025-04-18 • via Nuitee
M
Mary
8
Good stay overall
Pros:

I had a comfortable stay at Sunbird Capital. Although the rooms are quite old, they are well maintained. The grounds are very well maintained and beautiful, it was a delight to have my evening walks. The hotel is in a safe part of the city so it was easy to have walks and jogs nearby the hotel. I may not have enjoyed the meals for the most part, but the traditional lunch buffet on Thursdays was excellent.

2025-03-07 • via Nuitee
K
KARANJA NGARUIYA
8
Pros:

The property is old but well maintained. Staff are friendly, almost all said hello as they walked by. My request for early check in and late check out accepted - customer focused.

2024-11-16 • via Nuitee
V
Verified traveler
4
Warn out
Pros:

Whilst the staff were generally helpful, our room was small and tired. It was especially noisy during the night due to all the air conditioning units outside (ours wasn’t on) . The swimming pool, although a reasonable size, seem to cater for outside parties and day guests . This was a shame especially as and I found myself hunting for a chair, then losing it when i went for a swim! With many other lodges and hotels in Lilongwe this isn’t a hotel that I would use again.

2024-10-21 • via Nuitee
P
Peter
8
Pros:

Malawians are hospitable people, so the staff were cheerful and helpful. Nothing was ever a problem. Food provided was excellent.

2024-10-14 • via Nuitee
A
Amble
10
Pros:

Excellent and beautiful hotel. Payo provided excellent transportation service.

2024-06-29 • via Nuitee
S
Stephanie
10
Pros:

I recently stayed at the Sunbird Capital Hotel over a 3 week period and couldn't be happier, mostly thanks to the friendliest and most helpful staff I have ever encountered. The hotel rooms are more along the line of very comfortable 3 star in the U.S. (with some points of wear) than 5 star, but the atmosphere and service are the best I've experienced for solid business hotels in comparable settings. I'll take clean, comfortable rooms, lovely gardens, solid dining, and friendly, helpful staff every time. Thank you for a great stay!

2024-06-03 • via Nuitee
S
Stephanie
10
Pros:

The Sunbird Capital is a solid home (and office) away from home. The staff are friendly and helpful. The grounds are lovely. The pool is clean. Transportation is easily arranged. The cafe is friendly and reliable. My local colleagues were right to advise me to stay here - I'm returning happily for a second stay.

2024-05-26 • via Nuitee
F
Fiacre
10
Pros:

Really appreciated this place.

2024-05-24 • via Nuitee
A
Andrew
10
Good hotel
Pros:

Would highly recommend compared to other hotels in the area.

2024-02-27 • via Nuitee
K
Kenneth
8
Pros:

Staff great. Environment is peaceful. Beds very comfortable. Rooms are ok but very dated.

2023-06-03 • via Nuitee
W
Wael
6
Pros:

Never again

2023-05-06 • via Nuitee
E
Elaine
10
Pros:

Despite a misunderstanding where arrangements for airport pick-up was a no show my stay was comfortable and all agents were friendly and extremely helpful.

2023-01-11 • via Nuitee
A
Allan
10
Great hotel
Pros:

Staff were friendly and helpful.
Excellent meals. Comfy and clean rooms.

2022-06-26 • via Nuitee
H
Henrique Shigueaki
8
Pros:

The staff sre very friendly and always prompt to assist.

2022-02-15 • via Nuitee
V
Verified traveler • self
10
Pros:

no comment

2021-05-17 • via Nuitee
A
Anne • self
6
Pros:

The hotel is ok but the problem is the booking system. I booked a room for a friend who was arriving in the evening to Lilongwe so paid through Expedia so he could just arrive and rest but upon arriving at the hotel the hotel did not have his name on the system and he had to wait a long time and then he was given a sub standard room which he accepted because it was late at night so their booking system needs to be updated to a better system so that they have people's bookings on their computer to avoid these unnecessary delays when guests arrive . Apart from that it's a nice hotel

2020-09-14 • via Nuitee
V
Verified traveler
6
Bathrooms let this hotel down
Pros:

Although this hotel is tired looking. The food, service and cleanliness were very good. Sadly the lack of care and attention to bathroom details let this hotel down. Maintenance is required in most bathrooms. Showers don't work properly and toilets leak. If you book a double room for 2 people you have to ring house keeping in order to get a second set of towels. The toiletries are very hit and miss as to weather you get the full complement or just one or two bits.

2020-03-03 • via Nuitee