Grand Hotel Ortigia

Hotels
8.7 (1246 reviews)
Viale Mazzini 12 , Siracusa , it

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Pleasant amenities
Cons:
Noise issues
Small room size
Weak Wi-Fi

Categories

Cleanliness
8.34
Overall cleanliness was good, though some reviews hinted at noise issues and age-related concerns.
Service
9.31
Staff received frequent praise for being friendly and helpful.
Location
9.35
Location consistently highlighted as excellent with easy access to attractions.
Room Quality
7.8
Room quality varied; some complaints about size and noise, particularly for certain rooms.
Amenities
8.83
Amenities such as the rooftop bar and breakfast were well-received, though some areas need improvement.
Value for Money
8.29
Good value, but some felt it did not meet the expectations of a five-star rating.
Food and Beverage
8.84
Breakfast and on-site dining received positive remarks, particularly about variety and quality.
Overall Experience
8.81
Overall experience was positive despite some noise and room size concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Breathtaking Views and Luxurious Amenities

The Grand Hotel in Ortigia offers a unique experience with its rooftop terrace and glass elevator providing stunning sea views. Guests can enjoy the convenience of private parking and spa facilities, making it a standout choice in the area.

Elegant and Comfortable Accommodations

The spacious rooms at the Grand Hotel Ortigia are well-equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and air conditioning. For added luxury, some rooms even feature a relaxing spa bath for guests to unwind in.

Fine Dining with a View

Indulge in a culinary delight at the Terrazza sul Mare restaurant located on the hotel's top floor. With panoramic views of the sea and harbour, guests can savor a selection of fine wines and regional specialties for a memorable dining experience.

Book your stay at the Grand Hotel Ortigia for a luxurious getaway with unparalleled views and top-notch amenities.

Important information:

Please note that parking is subject to availability as spaces are limited.

Extra beds are subject to availability and need to be confirmed by the property if requested.

Please note that some rooms are duplex with internal stairs.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CTA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 1246 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
A
Aleksandra • solo_traveller • pl
10
Amazing stay
Pros:

We loved our stay here. The staff is top tier, working hard to make your experience special. The food was amazing, the rooms beautiful. It is close to every beautiful landmark.

2026-05-09 • via Nuitee
D
Dolores • couple • us
10
Grand and gorgeous, you’ll feel pampered in this prime location
Pros:

Elegant, historic hotel that is truly grand. Wonderful breakfast. Location allows easy exploration of Ortigia by foot. Dinner on the terrace is a treat.

Cons:

Nothing

2026-05-08 • via Nuitee
A
Angela • solo_traveller • br
9
Pros:

Excelente localização e serviço!

2026-05-05 • via Nuitee
M
Manfred • couple • at
9
Pros:

sehr gute Lage

Cons:

Lärm des Hotelbetriebs

2026-05-05 • via Nuitee
C
Concha • couple • es
8
Dos dias muy agradables de estancia
Pros:

La ubicación es magnifica. Faltaria modernizar el mobiliario

Cons:

Un poco antigua la decoracion en general y en restaurante

2026-05-04 • via Nuitee
E
Eduardo • couple • br
10
Perfeito em Ortigia
Pros:

Café da manhã excelente quarto muito gostoso e ótima localização

Cons:

Nada

2026-05-04 • via Nuitee
E
Eirik • couple • no
10
2026-05-03 • via Nuitee
C
Cesare Roberto • couple • it
8
2026-05-03 • via Nuitee
G
gerard • family_with_children • fr
9
2026-04-30 • via Nuitee
T
Tom • extended_group • gb
9
Excellent base for a really enjoyable visit to Ortigia and Syracuse
Pros:

Superb Location and charming staff.

Cons:

Nothing

2026-04-29 • via Nuitee
A
Alfonso • family_with_children • es
7
Pros:

el personal y la atención asi como su ubicación.

Cons:

el diseño del hotel, es un poco antiguo.

2026-04-28 • via Nuitee
E
Eren • couple • tr
8
2026-04-28 • via Nuitee
E
Esther • extended_group • ch
9
2026-04-27 • via Nuitee
E
Emilio • solo_traveller • es
5
MENOS DE LO ESPERADO DE UN 5 ESTRELLAS
Pros:

La situacion. El desayuno en la terraza

Cons:

Se oye todo de una habitación a la otra. Nos obligaron a dejar la habitación a las 10.30. No he visto nunca esto en ningún hotel. Y menos en uno de 5 estrellas con el precio que tiene por noche. Pedimos late check out y nos dijeron que como muy tarde a las 11.

2026-04-27 • via Nuitee
R
Ralf • couple • de
10
2026-04-25 • via Nuitee
M
Maria • couple • us
10
2026-04-22 • via Nuitee
R
Roberto • couple • us
8
Pros:

The location was good, the staff was also good.
The terrace was fantastic.

Cons:

The room was not particularly good. There was a lot of noise all around.

2026-04-21 • via Nuitee
E
elodie • solo_traveller • fr
1
Pros:

Hotel dans son jus qui devrait sérieusement penser à des rénovations

Cons:

Équipements des années 70
Hôtel très viellot
Trop cher pour le type de prestation et de chambre

2026-04-19 • via Nuitee
T
Tanya • couple • gb
9
Excellent hotel. Worth the money.
Pros:

Hotel and room were amazing. All the staff were so helpful. The location of the hotel was excellent and we really enjoyed our stay.

Cons:

WiFi kept dropping out and one of our two air conditioning units did not seem to function but this didn’t spoil the visit.

2026-04-19 • via Nuitee
I
Ian • solo_traveller • us
10
2026-04-19 • via Nuitee