The Dorothy Motel

Hotels
Banff Lodging Company
9 (218 reviews)
Marmont Cres, 250, Banff, Alberta, T1L 1B3 , Banff , CA

Pets allowed

Facilities

Express check-out
Hot springs nearby
Free WiFi
Terrace
Express check-in/check-out
Outdoor furniture
Golfing nearby
Cross-country skiing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and accommodating staff
Quiet but convenient location
Spacious and comfortable rooms
Cons:
Lack of tea and coffee in rooms
Some difficulty with app check-in

Categories

Cleanliness
9.33
The rooms were described as very clean and well-maintained.
Service
9.3
Multiple reviews highlighted friendly staff and accommodating service.
Location
9.34
The location was praised for being quiet yet conveniently close to attractions.
Room Quality
8.79
Rooms were noted as spacious and comfortable with good bathroom facilities.
Amenities
8.82
Access to facilities at the sister hotel added value, though some amenities were lacking in-room.
Value for Money
8.78
Generally considered good value, although some felt pricing could be adjusted.
Food and Beverage
8.33
Coffee and tea were not supplied, which was noted as a downside.
Overall Experience
9.3
Overall experience rated highly with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:58

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and a vending machine, along with bike parking and repair services.

Featured Amenities: Benefit from express check-out, a safe deposit box, and free onsite self parking.

Comfortable Rooms: Relax in air-conditioned rooms with modern amenities like refrigerators, microwaves, and 43-inch LCD TVs.

Prepare to be captivated by our mountain vistas and start your adventure from The Dorothy Motel. Reserve your stay now for a memorable experience in Banff.

Important information:

  • Up to 3 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 218 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
P
Philip
10
Pros:

This was a great base to get to the sights in the Banff area. The staff at Hotel Canoe was great, Dorothy was quiet and wasn't busy, but was close enough to downtown to be walk-able.

2025-10-12 via Nuitee
T
Tara family
10
Pros:

Great room! Property was clean and safe. Staff were helpful.

2025-10-11 via Nuitee
E
Emily friends
10
Pros:

Our stay was perfect! The room was clean and quiet. We had access to the amenities at their other hotel property across the street as well as their friendly and knowledgeable concierges who helped us book our tour bus to Lake Louise. Would recommended!

2025-10-11 via Nuitee
B
Barbara
10
Pros:

We had a great stay in The Dorothy Motel in Banff. It was close to transportation, quiet, clean and we had access to the amenities such as the hot tub at a nearby hotel. Overall would stay again!!

2025-10-11 via Nuitee
G
gabriela
10
Pros:

Excellent

2025-10-09 via Nuitee
K
Kelly family
10
Pros:

We stayed here at the end of August for 3 nights. It was a nice quiet location at the top of the strip, further away from all the action which we liked because it’s all walkable.
Also they gave us free bus passes. The bus stop is only a few steps away so it was easy to hop on hop off to go for dinner or a hike up Tunnel Mountain.
The room’s interior design was very fresh & modern with interesting artwork taking inspiration from women of the backcountry & nature.
We loved being on the ground floor with access to the beautiful courtyard where we sat at a small bistro set outside our door & enjoyed the complimentary pour over coffee we received / prepared ourselves daily.
The room had cozy beds & we loved that they supplied Rocky Mountain Soap products in the bathroom. There was plenty of parking & special access to the beautiful hot pools at the Canoe Hotel across the road which had a change room w/ lockers & towels - so it was easy to just walk over and have a dip with magnificent mountain views! We really enjoyed our stay at The Dorothy!

2025-10-05 via Nuitee
C
Courtney partner
10
Pros:

Very cute property ☺️ with the rooms being recently renovated they are fresh, clean, AC/heat works, and trendy if nice decor is your thing. Bathroom is spacious, lots of storage in the room, and the little fridge and microwave are a great addition too! There is a 7ft clearance to get to some of the parking and stairs to the upper rooms so keep that in mind for your stay.

2025-10-05 via Nuitee
S
Scott partner
10
Pros:

Nice quiet property. Great value

2025-10-04 via Nuitee
W
William
8
Pros:

Ac good but loud. View was nice.

2025-10-03 via Nuitee
G
Gustaaf
10
Pros:

Good location, air conditioning and easy to walk to downtown.

2025-10-03 via Nuitee
J
Jessica friends
10
Pros:

Very nice room for price point. Good coffee!

2025-10-03 via Nuitee
S
shawna
10
Pros:

Simple but well designed. Conveniently located a block from the main downtown road & having a free bus pass with our stay was icing on the cake. Loved that we could use The Canoe Hotel's hot pools & ease of the lovely restaurant on site.

2025-10-03 via Nuitee
D
Dale partner
10
Pros:

Although the check-in was across the street at resort hotel the staff was very friendly and helpful. Room was clean and updated, nice courtyard area, convenient on site parking.

2025-10-02 via Nuitee
R
Randell family_with_children
8
Pros:

Property is unique as it's very small with only a handful of rooms all with exterior access and a shared courtyard in the middle full of seating and greenery. The rooms were clean and bright. there isn't a front counter to check in on site, you have to go across the road to Canoe hotel to check in.

2025-10-01 via Nuitee
D
Darlene
10
Pros:

Large comfortable bathroom with a walk in shower. High quality toiletries included. Complimentary tea and coffee of choice provided at check in was a nice touch

2025-10-01 via Nuitee
J
Julia friends
10
Pros:

Hot tub and amenities with mountain views were wonderful. Restaurant had great food and the sangria is a hit.

2025-09-30 via Nuitee
N
Naomi friends
10
Pros:

Utilizing the sister hotel for amenities.

2025-09-29 via Nuitee
T
Tharmika partner
10
Pros:

We had a great time at Dorothy motel. Highly recommend!

2025-09-29 via Nuitee
A
Ashley partner
10
Pros:

Honestly for pets, they go above and beyond. Have us a treat and a toy at check in, and a quality toy that I got to pick. They also gave me fresh ground coffee that I got to pick. Nice touches that go a long way. Would recommend. Looked old from the outside but inside was new and super comfy, we loved it.

2025-09-29 via Nuitee
V
Valerie partner
10
Pros:

This was the perfect spot to stay in Banff right on the edge of the town. It was very clean and quiet. It's far enough away from the busy-ness of the town but still within walking distance to the restaurants and shopping. There was also the convenience of the gas station next door to fill up before our travels. I did have some trouble trying to check in on the app. If you can't check in on the app you do have to go to another location to check in, but it's right across the street. Highly recommend!

2025-09-28 via Nuitee