Howard Johnson Hotel Versalles Barranquilla

The room was very clean and of course housekeeping was good but I had a major problem in that there was really limited hot water for showers and the bathtub didn't really function at all with also having no hot water. I picked the room that I did for the bathtub in particular so that I can soak muscles and take care of you know cleanliness and relaxation with hot water but there was none to be had in the tub and only about 5 minutes worth of warm water before it went cold in the shower. When I asked for a light bulb for one of the lamps I was just told just to use the one on the desk instead of having a light bulb for the one on the desk and the floor lamp. So I was disappointed in that as well. The major thing was not having hot water for the bathtub.

Nice sized rooms, not noisy, building is cement so lots of proofing between rooms and floors. Downside: wi-fi sucks!

The staff are not trained in customer service with foreigners. The service at the pool was terrible, without attention, very poor bathroom cleaning, there was no internet connection during the stay. A complaint was made and they did not fix it. Terrible, like a hotel with an excellent location. They do not know how to handle foreigners. The staff was unfriendly. They can improve!

Staff very friendly room ok and when small issue came up. The staff fixed and made it right only thing was far from Buena Vista where i need to be but that is my fault and barranquilla traffic 🚦 lol but over all pleasant

No estaba mal pero le falta más atención.

This is a nice hotel simply on the strength of the staff. It's the thing that makes coming back worth it. I still have the same complaints about how hot the water gets for the bathtub which I think is something they can fix but like most hotels if you get a large bed they put two twin beds together and as you know if you roll to the middle it's going to be a problem for your back but it's nice if you are a couple. The pool area is very nice. The staff here is very friendly along with the maids or cleaning personnel however you call them.

Of course as usual in Barranquilla the front desk staff and the porters were gracious and I have no complaints about that. My major complaint is about the room and not having hot water. I requested that it would be fixed but is lukewarm to cold at best. The other issue I have is a sore back because the bed is two twin beds that they put together so if you sleep in the middle throughout the night you wake up with a sore back for landing in the crack space. While the room is clean and the cleaning ladies do a magnificent job these two issues dealt with my overall comfort and it would be something that I would address if I chose it for another visit. The room outside of those two issues is large and nice as far as aesthetics. The hot water and bed is Major for why I gave the rating that I gave. I would stay here again but choose a different room because of how nice the staff is.

Very nice place.

La gente súper querida, el desayuno delicioso, la piscina muy buena y el servicio en la piscina muy bueno.

El hotel es viejo, mal mantenido, feo y sucio. La ducha se enposa el agua. El inodoro no baja bien. El lavamanos está en mal estado. La lencería es vieja y en mal estado. El colchón, las cortinas y la nevera son viejos y feos. Las almohadas son viejas y en mal estado. Es inaceptable que cobren lo que cobran por una estadía en un hotel de esta categoría.

Hotel conveniente la ubicación

El check in fue un poco demorado, pero en general la estadía fue buena, los trabajadores muy amables y prestos a colaborar siempre

The WiFi was horrible. Not the best neighborhood. The breakfast was outstanding! The staff was friendly and helpful.

Recomendable

Breakfast was good. Staff nice. The property was in good place. The only thing was the first day we didn’t have water heater. I missed a hair dryer, but they provided one, I preferred to have in the room.

There was no shower head in the shower.

The photos and description of this property are misleading. The breakfast served old fruit and watery eggs. The room didn’t have anything listed in the room description. It was dirty and old. With so many other hotels in Barranquilla, why stay here?

I didn't like the area

Buen hotel, ubicación conveniente, personal muy amable sobre todo en el restaurante

I had Room 206, the lowest room in the hotel on the corner of the building. It overlooked the pool and breakfast room. They played loud music in the pool from 8am to 8pm all day. They also played music from the breakfast room. This was a very uncomfortable stay. They refused to switch rooms or give a refund. There was also a banquet room nearby which was not used, but also could have provided noise too. The room was also dated. The corner room also absorbed all the noise at night from the street. Probably the worst hotel experience that I ever had.

Do not stay here. Try another hotel or upgrade to another one in Barranquilla.