Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Area shuttle (surcharge)
-
Free WiFi
-
24-hour front desk
-
Terrace
-
Garden
-
Designated smoking area
-
Concierge service
-
Wheelchair accessible
-
Elevator
-
Conference space
-
Breakfast available (surcharge)
-
Television in common areas
-
Safe-deposit box at front desk
-
Free newspapers in lobby
-
Porter/bellhop
-
Tours/ticket assistance
-
Braille or raised signage
-
Area shuttle (surcharge)
-
Free reception
-
Conference center
-
Snack bar/deli
-
Parking (limited spaces)
-
Free self parking
-
Free valet parking
-
24-hour fitness facilities
-
Reception hall
-
Casino nearby
-
Health or beauty spa nearby
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Experience the vibrant heart of Cancun at Ambiance Suites, where comfort meets convenience.
Recreational Amenities
Unwind and rejuvenate with our spectacular outdoor pool and a state-of-the-art 24-hour fitness center. Whether you want to swim a few laps or break a sweat, our facilities cater to your every need.
Dining and Social Atmosphere
Savor delicious meals at our on-site restaurant or enjoy the convenience of room service. Join fellow guests for a complimentary daily reception or unwind with refreshing cocktails at our stylish bar/lounge.
Comfort and Connectivity
Our 59 air-conditioned rooms are thoughtfully designed, featuring premium bedding, minibars, and flat-screen televisions. Stay connected with complimentary Wi-Fi, ensuring you can work or stream with ease during your stay.
Book your unforgettable getaway at Ambiance Suites Cancun today!
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Property Policies
-
Pets
Pets not allowed
-
Children and extra beds
No rollaway/extra beds available
-
Pets
Service animals not allowed
-
Guest type
Essential workers only - NO
-
General
Professional property host/manager
Property policies
-
Pets
Pets not allowed
-
Children and extra beds
No rollaway/extra beds available
-
Pets
Service animals not allowed
-
Guest type
Essential workers only - NO
-
General
Professional property host/manager
-
Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
Rooms were very nice and clean. Staff was wonderful and helpful. Pool chaise lounges were in dire need of repair. They had 4 and all 4 needed repair of some kind. They were falling apart.
Excellent Customer Service from all the Staff, very professional and Friendly, it is worth it stay here, you get more of what you pay !!!
No elevator and they didn't care. Little coffee was $2.50 with no refills.
No smoking even outside at the small pool or a $200.00 fine
It was a wonderful experience to stay at the Ambiance suite. I spent a few weeks there as a solo traveler. The room was large and comfortable. It felt like a small studio apartment. The staff were very helpful. I felt safe staying there. Thank you!
Loved the hotel just need more comfortable beds
For a small hotel outside the Zona hotelera this place was excellent. Super clean and very friendly staff
👍
The kitchen didnt stay open the hours listed.
Need to work on the hot water availability, other than that, great place to stay
The property was a good value for the room.
When I was there, they were sprucing the place up with a fresh coat of paint.
The housekeeper did a great job too!
it was an amazing stay
I booked this hotel because of lots of great reviews, but it’s okay okay room with so so facilities. The toilet flushing and the shower weren’t good, There were no workers who spoke English in that hotel(we didn’t mind it) but we literally misunderstood about “free” breakfast and we had to pay $$.
The hotel workers were friendly and helpful but other than that I couldn’t give 4 stars, more like 2.5
Liked it. View not great. good patio. would recommend.
We were in limbo for the first 2 days of our stay! Our first room smelled musty and moldy, i am very allergic! We were put in another room for 2 days, they wanted us to go back in moldy room cause the one they put us in was booked! Ended up they told us we could stay in present room! The garden was always unkept, dirty tables, dishes, beer cans garbage left there! No coffee with coffee maker! Not much english!
Beautiful garden area, but the glass tables were never wiped; dirty dishes/beer cans left on table from the other day. The water pump/waterfall was not turned on in the pool until the 3rd day of our stay! Staff not very efficient! I had to ask the front desk attendant to put the waterfall on everyday, once I knew that it existed. I reserved a king bed and landed up with twin beds. Shower came out as a trickle!!😳 The staff did not speak or understand English, except for one lady at front desk. The restaurant was only open from 7-2 and did not serve any kind of liquor! The facility is on a very busy highway! My room was always musty smelling The front door of my small fridge was full of holes from the rust! I’d give a 4 on 10 for the room!
Great staff , great location. thank you
no hot water ,sometimes the ceiling fan is a bit noisy
Hot water was not available all the time. Taking shower was hard due to water pressure. There was a problem with bathroom door and everything outside of shower room gets wet when taking shower. Staff hardly speak english.
Terrible, do not recommend at all. No hot water, staff trying to run scam. Wall and ceiling all broken
Nice place, decent value for price
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
