Mercure bh Retiro

Hotels
•
BH Hotels
8.8 (95 reviews)
Calle 80 N. 10 -11, Bogotá , Bogotá , CO
57-1-7563177

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
24-hour business center
Airport transportation - drop-off (surcharge)
Garage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Good location
Cons:
Room allocation issues
Overcharged for essentials

Categories

Cleanliness
8.7
Reviews mention a clean and well-organized environment.
Service
9.2
El servicio es BUENÍSIMO. Staff is described as friendly and helpful.
Location
9.2
Excellent location mentioned; safe and secure.
Room Quality
8.2
Issues with room allocation were noted, affecting satisfaction.
Amenities
8.7
Basic amenities mentioned; could be improved.
Value for Money
8.7
Good value for the price stated in reviews.
Food and Beverage
8.7
No specific sentiments mentioned on food and beverage.
Overall Experience
9
Generally positive experience with slight issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:28

Property Description

Welcome to Mercure bh Retiro, your ideal retreat in the heart of Bogotá.

Comfortable Accommodations
Indulge in our elegantly designed guestrooms equipped with minibars, flat-screen televisions, and luxurious rainfall showerheads, ensuring a perfect blend of comfort and convenience.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy our 24-hour business center, dry cleaning services, and a round-the-clock front desk ready to assist you following your needs.

Prime Location
Nestled in the vibrant Zona Rosa, you’re just steps away from the bustling Andino Shopping Center, exciting nightlife, and cultural landmarks, making it easy to explore all that Bogotá has to offer.

Don't miss out on an unforgettable stay — book your experience at Mercure bh Retiro today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 95 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
G
Gerardo Emmanuel • couple • mx
10
excelente lugar y atencion insuperable
Pros:

El staff super amable, nos dieron multiples recomendaciones, el hotel y el cuarto son muy bonito y comodos. El desayuno es muy bueno y esta a tres cuadras de la zona rosa. Regresaria a este hotel sin duda.

Cons:

No le veo ningun punto en contra

2026-07-14 • via Nuitee
M
Maria • solo_traveller • ar
9
2026-07-10 • via Nuitee
M
Monica • couple • pe
9
Muy cómodo
Pros:

Lo céntrico , limpio y la amabilidad de los trabajadores

2026-07-09 • via Nuitee
M
Mariel Mendieta • family_with_children • do
10
Estadía 20/10 :)
Pros:

Es la segunda vez que me hospedo en este hotel. Viajé con un grupo familiar y todos quedaron encantados. La atención del personal es destacable, siempre atentos y pendientes ante cualquier solicitud o requerimiento. El hotel es pequeño, por lo que hace que la estadía sea más acogedora y menos movimiento de personas en todos lados. Es muy tranquilo y perfecto para descansar por las noches. El desayuno es variado y perfecto para comenzar tu día.

Lo mejor es la ubicación, frente a un parque (si llevas niños) es ideal cruzar en frente a divertirte con ellos. A poco minutos caminando puedes llegar a la Zona T, Mall de Andino y los mejores restaurantes de la zona.

Recomendado 10/10

2026-07-07 • via Nuitee
M
Michael • solo_traveller • au
9
Great hotel, would return
Pros:

Great location, lovely staff, great breakfast, good value.

Cons:

No air conditioning, but not so bad with the Bogotá climate

2026-07-06 • via Nuitee
A
Ana Claudia • solo_traveller • br
7
Boa instalação
Pros:

Cama

Cons:

Cafe da manhã

2026-07-06 • via Nuitee
M
Marcelo • solo_traveller • br
10
Pros:

Quarto espaçoso, funcionários solícitos e sempre sorrindo. Ótimo café da manhã.

Cons:

Falta chuveirinho ao lado do vaso sanitário, mas acho que é normal nos hotéis.

2026-06-25 • via Nuitee
C
Carmen • couple • do
7
Muy buena ubicación!
Pros:

Excelente ubicación!

Cons:

Falta de disponibilidad de 2 camas para habitación doble

2026-06-20 • via Nuitee
E
Esmeralda • couple • pe
9
2026-06-19 • via Nuitee
F
Francisco Javier • couple • co
10
2026-06-18 • via Nuitee
B
BEATRIZ • solo_traveller • co
8
Pros:

Excelente ubicación. Personal amable

Cons:

Wifi deficiente

2026-06-13 • via Nuitee
M
Martin Mariano • solo_traveller • ar
9
Muy bueno
Pros:

Las instalaciones son muy buenas y la habitación cómoda

Cons:

La habitación no tenía abrigo pars la cama

2026-06-12 • via Nuitee
X
Ximena • solo_traveller • co
10
2026-06-10 • via Nuitee
O
Orlando • solo_traveller • cl
10
2026-06-10 • via Nuitee
R
Ronald • solo_traveller • fr
9
Pros:

L’amabilité du personnel qui se démène pour vous rendre service.
L’emplacement de l’hôtel

Cons:

Malheureusement il y a eu une coupure d’eau le soir pour cause de maintenance

2026-06-07 • via Nuitee
R
RUBIO VOLLERT • solo_traveller • do
8
Buena localización
Pros:

Desayuno

Cons:

Gimnasio

2026-06-07 • via Nuitee
M
Mariana • couple • pa
8
2026-06-06 • via Nuitee
F
Francisco Javier • couple • co
10
2026-05-19 • via Nuitee
A
Andrés • extended_group • es
8
Pros:

La ubicación

2026-05-11 • via Nuitee
I
Ignacio • couple • ar
1
2026-05-08 • via Nuitee