Mercure Bogota BH Retiro

Hotels
8.7 (1246 reviews)
Calle 80 Número 10-11 , Bogotá , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Business center
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location (close to Zona T, parks and restaurants)
Friendly, attentive staff
Clean and comfortable rooms
Good breakfast for many guests
Good value for money / repeat guests
Cons:
No air conditioning / windows open lead to morning noise
Inconsistent breakfast/service on some days
Rooms can be small and somewhat dated
Limited amenities (gym, room service) and occasional wifi issues
Occasional hot-water interruptions or slow hot water

Categories

Cleanliness
9
Generally reported as clean and well maintained: guests mention 'limpio y organizado' and rooms described as clean; no major cleanliness complaints despite some comments about older installations.
Service
9.2
Staff repeatedly praised as very attentive and friendly (multiple mentions of excellent service, helpful personnel and recommendations); service is a strong positive in the reviews.
Location
9.6
Consistently highlighted as an outstanding feature: 'excelente ubicación', near Zona T, parks and restaurants; many guests chose/recommended the hotel because of location.
Room Quality
7.8
Mixed feedback: rooms described as comfortable and clean, but several guests note small rooms, lack of air conditioning, slow hot water or weak heating, and some noise/thin walls.
Amenities
7.6
Weaknesses noted in amenities: no AC in rooms, limited room-service options, gym absence or poor gym facilities, occasional water cut and some wifi problems.
Value for Money
9
Perceived as good value: guests explicitly comment 'good value' and high recommendation scores; many repeat guests indicate satisfaction for the price.
Food and Beverage
8
Mixed comments: several guests praise the breakfast as delicious and varied, while others call it 'flojito' or report deficiencies and occasional smells; overall moderately positive but inconsistent.
Overall Experience
9.4
Overall experience is very positive with many recommendations and repeat stays; main detractors are room-size/AC and occasional amenity issues, but guests still rate the stay highly due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:29

Property Description

Luxurious Accommodations
Indulge in tastefully decorated rooms with flat-screen cable TV, minibars, and coffee makers at Hotel bh El Retiro. Enjoy the convenience of private bathrooms and complimentary toiletries for a comfortable stay.

Convenient Location
Located in Bogota's vibrant T-zone, our hotel is a stone's throw away from Andino and Retiro shopping centres. Explore the city with ease as the famous Gold Museum is just a 30-minute drive away, and airport pick-ups can be arranged for your convenience.

Delicious Dining Options
Start your day right with a daily American breakfast featuring tropical fruits and authentic Colombian coffee. Fuel up for your adventures in Bogota with a hearty meal before exploring all the city has to offer.

Book now to experience the perfect blend of luxury and convenience at Hotel bh El Retiro.

Important information:

Please note that a hotel insurance service charge of COP 10,000 per person per night will be charged.

All minors under 18 years of age must present a valid identification document with a photograph to prove their identity and that of their parents.

1. If children travel with their parents, they must present an identification document for the minor and their parents, ID card or passport.

2. If the children travel with only one parent, the accompanying father or mother must additionally present the civil birth registry showing the name of the parents or authorization to leave the country of the Father or Mother.

3. If children travel with third parties other than their parents, they must bring the authorization form for entry with minors given by the hotel, authenticated by a notary public or, failing that, permission to exit the country of origin by their parents.

Guests must show a photo ID and credit card upon check-in. Special requests are subject to availability and may incur an additional charge.
Please inform Mercure Bogotá BH el Retiro in advance of your expected arrival time. You can use the special requests box during your booking form or contact the property directly.

License number: 15591Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Location

Guest Reviews

8.7
Based on 1246 reviews
Cleanliness: 9
Service: 9.2
Location: 9.6
Room Quality: 7.8
Amenities: 7.6
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.4
J
Javiera • solo_traveller • cl
7
Buen valor
Pros:

La relacion precio calidad es buena, y tiene muy buena ubicacion. Buen tamano de la habitacion.

Cons:

El desayuno podria variar un poco mas, y tener mas opciones sin gluten.

2026-09-08 • via Nuitee
M
Maria • solo_traveller • ar
9
2026-09-07 • via Nuitee
M
Maria • solo_traveller • ar
8
2026-09-07 • via Nuitee
M
Maria • solo_traveller • ar
8
2026-09-07 • via Nuitee
M
Maria • solo_traveller • ar
7
2026-09-07 • via Nuitee
M
Maria • solo_traveller • ar
9
2026-09-07 • via Nuitee
P
Paola • couple • co
10
2026-09-06 • via Nuitee
S
Sandra • couple • it
9
Hotel pequeño, muy bien ubicado, cómodo y con un excelente servicio
Pros:

Excelente servicio, ubicación muy buena y habitaciones pequeñas pero muy cómodas

2026-09-05 • via Nuitee
M
Mariapaz • couple • co
10
Pros:

Todo genial!

2026-09-02 • via Nuitee
S
Selene • solo_traveller • pe
10
Pros:

Los cuartos grandes

Cons:

Todo muy bonito

2026-08-29 • via Nuitee
T
Tayguara • solo_traveller • br
8
Estadia confortável com localização excelente
Pros:

Localização excelente

Cons:

Café da manhã com pouca variedade e acomodação não possui ar condicionado ou aquecimento.

2026-08-26 • via Nuitee
O
Olimpia • solo_traveller • it
8
2026-08-25 • via Nuitee
E
Elisa • couple • ar
10
2026-08-24 • via Nuitee
J
Juan Pablo • solo_traveller • cr
10
Todo excelente
Pros:

Muy cómodo y acogedor

Cons:

Se escucha un poco el ruido exterior en pasillos

2026-08-23 • via Nuitee
C
Claudia • couple • es
9
Pros:

Ubicación y atención del personal

2026-08-18 • via Nuitee
J
JEF • solo_traveller • fr
9
Pros:

Hôtel très confortable , bon petit déjeuner, quartier très agréable, personnel très sympathique, sauna. Bref à recommander

2026-08-17 • via Nuitee
H
Haidy • solo_traveller • es
9
Cómoda
Pros:

La ubicación

Cons:

Los cuartos pequeños y la ducha presentaba problemas para salir el agua caliente

2026-08-15 • via Nuitee
L
Lizbeth • solo_traveller • pa
8
2026-08-15 • via Nuitee
J
Juliana • solo_traveller • co
10
Maravillosa en todos los sentidos
Pros:

Todo ! Las habitaciónes el edificio la cercanía a la zona gastronómica y a Andino la belleza del barrio la tranquilidad para dormir

Cons:

Nada

2026-08-15 • via Nuitee
A
Andres Felipe • solo_traveller • co
9
Excelente
2026-08-14 • via Nuitee