Sheraton Milan Malpensa Airport Hotel & Conference Center

We needed a two day break at the end of six weeks of continuous travel. This place was perfect.We chose a level 3 larger room with access to the lounge. This meant we could sit and relax away from our room plus avail ourselves of the delicious meal snacks in the late afternoon. Breakfast had many options plus excellent coffee. Very family friendly too with high chairs and a children’s play area within the space.
This is a HUGE hotel. On one day we did 3500 steps just going back and forward to restaurant, lounge, reception. Ask for a room close to the lift if walking is a problem. Loved the walk in shower & the safety grab rail. Well done Sheraton on safety first. Also well done to the housekeeping group. The room & bathroom was spotless.
Definitely a must stay if we are again passing through Milan.

This was my 3rd stay at this property. The property and staff consistently exceed my expectations thus my repeat business.

When you’re coming off a long haul flight and just want to acclimate to your new location, I can’t think of a better place in Milan to do this.

Do yourself a favour and book the executive suite and enjoy the happy hour and breakfast.

Look forward to seeing you again!

Check in was fine. Room was a suite but smelled of sewage. Housekeepers were LOUD. Woke us up. Every night/morning. Had to sleep with ear plugs and pillow over head.

WARNING: if you use a medical device (ie CPAP), they shut the electricity off EVERY NIGHT at your nightstand. And only allow 3 degrees (Fahrenheit) fluctuation in AC.

So you may choke from lack of oxygen (CPAP shuts off) or boil.

WE GOT BOTH.

MANAGEMENT HERE IS BAD. They do not care about customer service.

WOULD NEVER RETURN. BAD DEAL.

Stayed here for two nights following the cancellation of my flight to the middle east. I was holed up for about 48 hours in the property and had ample opportunity to explore and experience it.

Firstly, this place is vast. Perhaps 5-10 mins walk from one end of the room corridor to the other. Think about this when you check in...especially if you have two large suitcases like me. The rooms are very modern, clean and spacious. Zero complaints about the furnishings or the amenities. There was a window that opened but the room was still too warm for my liking (they centrally control the temp to a low of 68f/20c). One call to service express resolved this...kudos to Marco for his warm and proactive service.

The club lounge offerings were rock solid. The hours of operation were generous too. The room was staffed both nights by Francesca who was very attentive and kind.

Breakfast was a feast with a lot of high quality food and drink options. Shout out to Beatrice for being such a welcoming and gracious.

The fitness facilities are very good. Bit weird that you have to pay more to access the wellness facility though. It rained all the time I was there plus it was cold so I swam in the pool, worked out in the gym and walked around the terminal. I went to the small Carrefour supermarket which was very close inside Terminal 1..worth a visit if you need some snacks or other necessities.

Overall this is a great property. It's pricey but the value is solid.

Conveniently located inside the terminal of Malpensa airport. Room was recently renovated, comfortable enough for an overnight stay. Bit pricey but would stay again if i need to overnight at MXP.

We stayed here for one night before a morning flight out of MXP. The location can't be beat as you can walk from your room straight into the terminal without ever going outside.

The one staff member we interacted with at check-in was very friendly. The room itself was clean, spacious by European standards and very modern. The bed was very comfortable. The only real negative was the water pressure in the shower wasn't great.

We'd definitely recommend staying here the night before a flight to make it an easier flying day.

We stayed at the Sheraton for 1 night prior to our morning flight back to the US. The location was excellent, easily accessed from the Malpensa Exoress train and a short walk to Terminal 1 check-in. The staff at the hotel were welcoming and friendly.

As a Marriott Titanium, we were upgraded prior to our arrival to a huge junior suite. The room was spotless, quiet, and comfortable. We had access to the executive lounge, which included a generous buffet of food and a nice selection of wines/beers in the evening. Breakfast was in the restaurant and included everything you could think of from eggs cooked to order, Italian, American, Asian selections, fruits, pastries, etc.

If back at MXP, I would have no hesitation staying at the Sheraton.

Great airport hotel. Stayed for a night before my flight. The check in staff was great. They were friendly and explained everything that was included. Rooms were big, clean, and modern. It's a huge hotel though so finding your way around can be a bit confusing. The hotel is in terminal 1 of the airport which was convenient. You exit the hotel and you're only a 3 min indoor walk from the check in desks. Overall, it was 10/10 and better than the hotel I stayed in the city.

I had a morning flight to the US. Decided to stay at the Sheraton located in the airport. Best decision I made! The hotel is modern, clean and most important directly connected to the terminal. I got up in the morning, eat a very nice breakfast at the buffet and decided to take my bags to check in. It was less then a 10 minute walk. After check in I returned to my hotel room got organized and made my way back to security and the boarding process. It was very relaxing in a comfortable hotel, nice bar, good food and made the excursion home easy!

Well managed relief clean quiet and welcome respite from travel. Wish travel could always be this smooth - worth the expense

I booked this hotel because of its proximity to our departing flight, and so that my wife and I could get a good night's sleep the evening before our afternoon flight after taking a train from Florence to Milan Central, and then the train (hardly an "Express") from Milan Central to Malpensa. My hotel frequent-stayer membership got us upgraded to a mini-suite with a big bathroom, very spacious and quiet, but with an annoying bed location: only one night table and lamp, because the other side of the bed was right up against a big pillar. The best thing about the hotel, other than its location: a great restaurant!

I really enjoyed my stay here at this hotel. Jonas and Daniele at the front desk was amazing and ensured I got the best suite EVER…Princess at the restaurant was very friendly and nice and Susan at the bellman desk was very kind too she was very patient with me… the suite was amazing!!

Okay stay, close to the airport which is the main advantage point. Spa and in room dining were mediocre. Polite staff. Shuttle bus to T2 close by.

Sheraton Milan Malpensa Airport Hotel is a really nice airport hotel considered Malpensa is a bit far from the city, and there are many LCC who fly here with early departures and late arrivals. The hotel is no longer new but is well maintained. However it is really huge though so some of the rooms are far from the main elevator banks, so please request a room closed to elevators if you have mobility issues.

Since I stayed here for two nights, I had dinner at the restaurant, which was nice. Then I also used the lounge for elite members, and the food was also okay. There are a good amount of snacks. The gym was nice and everything was what you expect from a Sheraton hotel. I will not hesitate to stay here again if I need to travel in the same way as this trip.

However, I just hope that they have better instruction on how to get to the hotel from the airport's two terminals.

One night stay for flights to US next day. Got in 6 pm. 2 check in counters. Took 10 minutes. No separate elite check in. Automatic Gold upgrade to double deluxe. Nice big room. Modern with normal amenities. Water kettle and instant coffee. No coffee/espresso machine. Restaurant open and good service/food. Room service good quality but despite email and PDF receipt online ordering didn’t work. Hotel called after an hour and delivered it 30 minutes later (90 minutes total). Comped the order. 5 minute walk to room on thick carpet from elevators. Tough luggage pull. From hotel lobby to airport 5 minute walk. Thru lobby sliding door, then escalator or lift to departure check in area. Good value for one night free room redemption. Staff pleasant. Would stay again.

Hard to navigate to the entrance, but one goes down to P3 and walks through a tunnel to arrive from baggage claim.
Huge place meant as a convention center. Clean, upscale and perfect for the need to stay for a next day flight. Very nice bar, didn’t use restaurant or have any meals.

A stay at the Sheraton Milan Malpensa was the most logical decision we made on our recent evening arrival after an international flight, the hotel is so conveniently located and handy to the train station for the next morning's departure to Milano Centrale and beyond. I loved the quality of the room, spacious, modern and inviting, the king sized bed and linens, blockout curtains. Breakfast was included in our tariff and what a sumptuous spread it was, there were so many hot and cold choices, even bottles of Prosecco. It was entertaining to watch other travelers in the dining room, also disappointing to watch a lot of waste of food left on tables. All staff that we encounter from reception to the breakfast buffet were friendly and most helpful.

I had to take an early flight out of Malpensa so I booked a room at the Sheraton there. The location is perfect, just steps away from Terminal 1. My room was large, clean, and comfortable. The staff were friendly and helpful. I like soft pillows, which I don't always find at hotels where I stay, but the ones here were perfect for me.

I often stay at the Sheraton Milan Malpensa for work, and breakfast has become the highlight of my stay thanks to Mrs. Fulvia. She is a truly radiant presence, always smiling, with bright, kind eyes and an elegant, attentive manner. She welcomes every guest as if they were special, even on the busiest mornings.
It’s rare to meet someone who can bring this level of warmth, professionalism, and genuine care to a place that is usually fast-paced and full of people passing through. Fulvia elevates not only the breakfast experience, but also the image of the hotel itself. A real asset to the team. Compliments to the Sheraton for having such a remarkable professional.

We booked a room here as we have a early flight from Milan to Singapore. Very easy to find. You don't need to go outside the airport you just follow the signs. The hotel itself is extremely clean and provides lots of amenities that you may need as in any transit hotel. The bed is very comfortable. The room service was quick and they rang to make sure we were happy which was a nice touch. I would have given a five star except for one thing. It was the nosiest room I have ever stayed in
We stayed in room 3045. Make sure you do not. We heard banging and nosies all night. Not ideal when you have a early flight. The girl at the desk couldn't have cared less. In a transit hotel you want to be able to get sleep if you have come off a long haul flights or if you are getting on one so you can get some sleep before your flight. Sheraton really let my husband and I down. That's why I only have it a three instead of five star.