Aiden by Best Western Stockholm City

Hotels
•
Aiden by Best Western
8 (7623 reviews)
Alströmergatan 39 , Stockholm , SE
+46 8 441 02 20

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff
Excellent, varied breakfast
Excellent central location near metro/buses
Good value for price
Comfortable beds
Pleasant common/lobby spaces
Cons:
Cleanliness issues in some rooms (not cleaned, signs of mold/wear)
Small rooms and limited storage/wardrobe
Parking difficult or expensive
Damaged or poor-quality extra beds and worn furnishings
Missing in-room amenities (no kettle)
Limited ventilation / some windowless rooms

Categories

Cleanliness
6.5
Several guests reported cleanliness problems: rooms not cleaned during multi-night stays, trash not emptied, towels not replaced, signs of wear and possible mold in the shower. Lowers this score.
Service
9
Staff repeatedly described as very friendly, helpful and responsive (resolved booking/room issues, assisted families and children). Strong positive sentiment for service.
Location
9
Multiple comments praise the hotel's excellent, central location and proximity (5 minutes) to the metro and bus lines—very convenient for exploring Stockholm.
Room Quality
6.5
Mixed to negative: several guests mention small rooms, lack of storage or wardrobe, damaged/worn furniture and a poor extra bed; some rooms have no windows or limited ventilation.
Amenities
7
Basic amenities are present but some are missing or limited: no kettle in rooms reported, parking is difficult/expensive, and pet amenities were absent despite pet-room charge.
Value for Money
8.5
Multiple guests explicitly note good price-to-quality and reasonable pricing compared with alternatives; breakfast often included, supporting a positive value perception.
Food and Beverage
9
Breakfast repeatedly described as excellent/very good across reviews, with a wide selection and positive guest comments, making this a standout feature.
Overall Experience
8.5
Despite some cleanliness and room-quality issues, consistent praise for staff, location and breakfast leads to a generally positive overall experience for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location
Located on Kungsholmen Island near Fridhemsplan Metro Station for easy access.

Comfortable Rooms
Rooms feature flat-screen TVs, wooden floors, and fully tiled bathrooms with showers.

Lounge Bar
Enjoy a bistro menu, drinks, and snacks at the on-site lounge bar.

To experience the convenience and comfort of Aiden by Best Western Stockholm City, book your stay now!

Important information:

Please note that Aiden by Best Western Stockholm City is cash-free.

Only dogs are allowed as pets.

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.

Please note that the maximum vehicle height for the car park is 5.9 feet high.

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Location

Guest Reviews

8
Based on 7623 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 6.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
C
Christian • couple • se
8
2026-11-07 • via Nuitee
C
Catalina • family_with_children • us
9
Good accommodation
Pros:

Micul dejun, locatia, personalul

2026-11-07 • via Nuitee
G
Gennet • solo_traveller • se
8
Pros:

Personalen var fantastisk!

2026-11-06 • via Nuitee
M
Mariette • solo_traveller • se
10
Ett av de bästa boendena i Stockholm
Pros:

Godaste frukosten så fräsht och perfekt. Lugnt o skönt.

2026-11-05 • via Nuitee
G
Gracia • couple • se
6
Trevliga personal, bra frukost, och nära till Centrum.
Pros:

Frukostplatsen, spelrummet.

Cons:

Hotellrummet är väldigt små.

2026-11-03 • via Nuitee
D
Daria • solo_traveller • ee
10
Nice stay with sauna and good breakfast
Pros:

The reception lady made my day - she upgraded my room, gave me a welcome drink and booked a sauna for me. Was really positive and smiley.
The room was fine, as I expected it. You can book the sauna at reception for one hour for yourself and this was what I needed after the flight and bus from the airport.
Breakfast was convenient from 6 to 10 AM and was nice and filling.

Cons:

The room may be a bit refreshed, but no complaints really.

2026-11-03 • via Nuitee
M
Michaela • couple • cz
9
2026-11-03 • via Nuitee
A
Arvid • family_with_children • se
9
2026-11-03 • via Nuitee
M
Mirza • solo_traveller • dk
8
En god oplevelse hele vejen igennem.
Pros:

Super venligt og hjælpsomt personale. Fantastisk morgenmadsbuffet.
Tilpas hård madras.

2026-11-02 • via Nuitee
S
Sofia • extended_group • se
8
Bra boende, trevliga sällskapsytor i lobbyn.
Pros:

Bra läge och bra pris.

Cons:

Lite enkel frukost.

2026-11-02 • via Nuitee
S
Stuart • solo_traveller • gb
8
Function room and great breakfat
Pros:

The room was functional and comfortable. The staff were excellent; friends, helpful and engaging. The breakfast was very good with a great selection of food and you were able to return repeatedly to serve yourself.

Cons:

The room was quite small. OK for a business traveller on their own but I would think a little cramped for a couple to move around comfortably.
My particular room was either over the hotel's car park entrance or had significant pipework running through the walls as there was mechanical noise early(ish) in the morning and sometimes in the evening.
When I stayed, I paid nearly US$280 per night, which I thought was high for the accommodation but on reflection recognising the high cost of hotel accommodation in the city

2026-11-02 • via Nuitee
A
Ana • family_with_children • se
8
2026-11-01 • via Nuitee
H
Herwig • solo_traveller • se
7
2026-11-01 • via Nuitee
C
Clara • couple • fr
10
Un accueil exceptionnel et un dejeuner complet
Pros:

L’accueil que nous avons reçu etait vraiment excellent et le petit dejeuner a dépasser nos attentes et etait vraiment complet et délicieux

2026-11-01 • via Nuitee
S
Svensson • solo_traveller • se
8
2026-11-01 • via Nuitee
R
Robert • family_with_children • at
9
2026-11-01 • via Nuitee
T
Titti • solo_traveller • se
8
2026-11-01 • via Nuitee
M
Maria • family_with_children • se
7
2026-11-01 • via Nuitee
O
Olena • couple • ua
10
A very good hotel. I would happily recommend it.
Pros:

We loved our stay! The staff provided excellent service. When the reception team learned the reason for our trip, they kindly upgraded our room at no extra charge. It was such a thoughtful gesture, and we were truly touched. The breakfast was delicious, and the hotel’s unique interior added to the experience. Thank you for making our stay so special!

Cons:

The bedding could be improved, as the pillows and duvets felt a little too thin, but this may simply be a matter of personal preference.

2026-11-01 • via Nuitee
I
István • couple • hu
10
2026-10-31 • via Nuitee