Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good breakfast
Nice lobby
Cons:
Parking issues
Spa area needs renovation
Room heating problems

Categories

Cleanliness
8.71
General cleanliness perceived positively; however, some concerns about room temperature control.
Service
9.68
Mostly positive sentiments about helpful staff and service.
Location
9.22
Good location; however, issues with parking availability raised concerns.
Room Quality
8.67
Rooms generally clean and comfortable, but some issues with heating.
Amenities
8.7
Amenities positively mentioned; spa area needs renovation.
Value for Money
8.16
Concerns about the promised parking service not being available.
Food and Beverage
9.21
Breakfast offerings generally received positive feedback.
Overall Experience
9.68
Positive experience overall despite some issues with parking and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:16

Property Description

Luxurious 5-Star Accommodation

Convenient Location and Transportation
Situated just 4 km from Thessaloniki's city center, Grand Hotel Palace offers a free shuttle service for easy access. With a 24-hour front desk and private parking, your convenience is our priority.

Top-Notch Facilities
Indulge in soundproofed rooms with modern amenities, a fitness center, sauna, and indoor pool. Whether you seek relaxation or a workout, we have you covered.

Exquisite Dining Experience
Experience a culinary journey with our diverse gastronomic offerings, from Mediterranean delights to international cuisine. Our buffets, gala events, and barbecues will tantalize your taste buds.

Book your stay at Grand Hotel Palace for a truly unforgettable experience.

Important information:

For operating hours of the Health Club, please contact hotel's reception desk as timetable may change per day.

Free shuttle service from/to city center is provided on scheduled hours, daily. Please contact the reception for further information.

Renovation works will be carried out at our hotel’s restaurant during the period from 01/06/2026 to 25/08/2026.

Please note that during the renovation, one of our conference halls will be used as dining area. Our Bar and our Garden are will also be will be at the disposal of our guest.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SKG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 17 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4399 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.68
A
ALİ • family_with_children • tr
10
2026-04-18 • via Nuitee
A
Antoaneta • solo_traveller • bg
8
We like the place
Pros:

As always we enjoyed staying in the Hotel.The staff is polite and the food in the restaurant is delicious.We are happy that the air-conditioning was working and was not that hot in the room compared the the previous stay.

Cons:

It is maybe the 2nd or 3rd time that we stay in that same room and the bathroom doors are neither closing good, nor are locking so we don't find this very comfortable. During this stay we had also one extra bed in the room ( not sure why since we are two adults and one child), which made the space a bit crowded and we could not have our dinner or breakfast inside the room very comfortable. We didn't mention it because we are staying only 1 night but still maybe there was some misunderstanding about the number of the children. We will definitely going to visit again but we decide to mention those coupe of things.

2026-04-17 • via Nuitee
A
Antoaneta • solo_traveller • bg
8
2026-04-17 • via Nuitee
P
Plaurent • couple • it
8
2026-04-16 • via Nuitee
L
Lena • family_with_children • se
10
Pros:

Allt

Cons:

Tidsbegränsningen på pool

2026-04-14 • via Nuitee
D
dumitru cristian • family_with_children • ro
10
Pros:

Hotelul

Cons:

Locația

2026-04-11 • via Nuitee
K
Kathrin • family_with_children • de
10
Die Unterkunft hat unsere Erwartungen übertroffen
Pros:

Das Hotel liegt ein wenig außerhalb der Innenstadt, es wird jedoch mehrmals am Tag ein kostenloser Shuttle in die City angeboten. Es handelt sich bei dem Grand Hotel Palace um ein 5-Sterne Hotel und es hat alle Sterne verdient! Zimmer, Service, Ausstattung, Frühstück... alles vom Feinsten!

Cons:

Nix.

2026-04-09 • via Nuitee
N
Nicolaou • solo_traveller • cy
10
everything was good
Pros:

it was superb

2026-04-09 • via Nuitee
O
Osman Mahmut • extended_group • tr
10
Mükemmel
Pros:

Her şey mükemmel kahvaltı, otopark sorunu olmaması, temizlik, güler yüz, konum, merkeze ücretsiz servis ve özellikle resepsiyonda bulunan Theodore'a çok teşekkür ederim.

Cons:

Sevmediğimi bir şey olmadı.

2026-04-08 • via Nuitee
ΝΙΚΟΣ ΣΙΔΕΡΗΣ • family_with_children • gr
10
ΤΕΛΕΙΟ
Pros:

Τα πάντα ήταν τέλεια!!!!!

Cons:

Έχει πολύ μικρό ψυγείο και δεν χωρούσαν τα απαραίτητα για τα παιδιά!!!!

2026-04-06 • via Nuitee
D
Dave David • couple • bg
7
Pros:

The rooms are fine and the bathrooms are large.

Cons:

Breakfast was included in our reservation. We asked for an extra cup of cappuccino coffee and had to pay an extra €4.4. Parking needs to be paid more €10 for a night.

2026-04-06 • via Nuitee
Χρηστος • family_with_children • gr
9
2026-04-05 • via Nuitee
A
ANGELOS • solo_traveller • gr
10
2026-04-05 • via Nuitee
M
MARINA • solo_traveller • gr
7
Pros:

Ανακαινισμένος χώρος μοντέρνος .

Cons:

Στο δωμάτιο όλο το βράδυ ακούγαμε ένα θόρυβο που μας άφησε άυπνους . Σαν να πότιζε κάποιος με λάστιχο την νύχτα και ο σωλήνας περνούσε δίπλα μας .

2026-04-05 • via Nuitee
V
Vasileios • couple • gr
10
Ηταν αψωγα όλα και εξαιρετικό προσωπικό
Pros:

Ολα

2026-04-05 • via Nuitee
I
IOANNIS • solo_traveller • gr
7
2026-04-05 • via Nuitee
A
Anastasia • couple • gr
5
2026-04-04 • via Nuitee
V
Valeri • couple • de
10
2026-04-03 • via Nuitee
K
Krešimir • family_with_children • hr
10
2026-04-01 • via Nuitee
T
Tamara • family_with_children • rs
10
Pros:

Very nice hotel, clean, good service, excellent breakfast. The swimming pool is with heated water. The location of the hotel is about 10-15 min driving by bus, very well connected to the city center. Parking is free and safe. All the recommendations.

2026-03-31 • via Nuitee