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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Public transport tickets
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Baby safety gates
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Stand-up comedy
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Supervised childcare/activities
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ATM/banking
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Shopping on site
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Television in common areas
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Private picnics
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Art gallery on site
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Wine release events
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Reception hall
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Japanese garden
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Concierge Services and Allergy-Free Rooms
Pineridge Hotel at Mall Road offers top-notch concierge services and allergy-free rooms for a comfortable stay.
Close Proximity to Attractions
Situated just 200 metres from Himalayan Mountaineering Institute and Zoological Park, explore nearby attractions like Mahakal Mandir and Japanese Peace Pagoda.
Delicious Dining Options
Enjoy a delectable à la carte, Full English/Irish or Italian breakfast at our on-site restaurant.
Ready to experience a relaxing stay at Pineridge Hotel at Mall Road? Book now!
This property will not accommodate hen, stag or similar parties.
Location
Guest Reviews
The location
Terrible service. Staff running the place don’t care. Basic services are missing. The rooms are not clean. Property is in need of serious renovations!
Cobwebs, bathrooms aren’t cleaned. The lock doesn’t work properly. Bad beds. No power sockets.
A Hotel with serious maintenance issues. But in a good location.
Dirty curtains,poor paint work, holes in the floor very old sofa with defective springs.
good property and value for money. prime locetion.
Praising the hotel's excellent location, spacious rooms with antique furniture, and good service.
Pineridge Hotel, located in the heart of Darjeeling's Mall area, is a heritage property that offers a unique blend of history and luxury. This former British office has been renovated into a comfortable hotel with spacious rooms, antique furniture, and modern amenities. situated on Nehru Road, The Mall, near Chowk Bazar.
Absolutely divine, this heritage hotel's prime location is just the beginning. Its rich history, stunning architecture, and top-notch amenities make it a true gem. You'll feel like royalty staying here, 'without a doubt."
I recently had the pleasure of staying at Hotel Pineridge. and it was truly a memorable experience. This stunning heritage hotel, nestled in a prime location, made it easy to explore the city's top attractions, restaurants, and shopping. The staff was warm and ATTENTIVE, PROVIDING EXCELLENT SERVICE THROUGHOUT MY STAY.
Location was perfectly fine
The property is good as it was a heritage property and convenient for travelling
The property has a miscommunication gap between each other (team).
The washroom didn't have light
The wifi was not working
The room don't even had a single bottle of water.
While booking I was told by the staff that I will get parking facility.
But when I reach I was told by hotel front desk that they don't have it.
So it was quiet a mess
The rooms were so good, as were the staff and food. The location was great.
The staff behavior and the room and washroom were so clean. Everything was great.
Only the location.
Absolute malfunctioning. They have mentioned to pay at the property. But, once you book, they will immediately call and ask for advance payment. Literally forced me to checkout one day prior to serve other tourists who have probably paid more. In this budget real heritage properties are available within 500m radius.
i like about the location and specious room.
if you looking for heritage proparty... so you should stay here..
LOCATION IS VERY GOOD. ROOM SERVICE IS GOOD. TOILET IS OK.
LIFT IS NOT THERE
*Prime Location*
it was absolutely wonderful from start to finish. The staff were incredibly welcoming and attentive, always ready to help with a smile. The room was spotless, beautifully decorated, and very comfortable — especially the bed, which felt like sleeping on a cloud!
The amenities were top-notch. I especially enjoyed the [mention amenities like the pool, gym, spa, or restaurant]. Breakfast each morning was delicious with a wide variety of options. The location was perfect — close to everything I needed yet peaceful and relaxing.
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