Hotel Plaza Versalles

Hotels
7.5 (71 reviews)
Avenida 5 Norte N° 17- 59 , Cali , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excelente ubicación
Buen trato del personal
Desayuno rico
Cons:
Camas duras
Baño no limpio
Habitaciones descuidadas
Falta de agua caliente

Categories

Cleanliness
5.39
Multiple mentions of cleanliness issues, including dirty towels and old sheets.
Service
8.86
Positive comments about the reception staff and overall service experience.
Location
9.4
Frequent praise for the excellent location near medical centers.
Room Quality
5.85
Criticism regarding old furniture and maintenance issues.
Amenities
6.88
Expectation of better amenities based on online images; notable pool.
Value for Money
7.34
Average value perception influenced by room quality and cleanliness issues.
Food and Beverage
8.39
Positive comments about breakfast and service quality.
Overall Experience
7.86
An average experience marred by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:19

Property Description

Luxurious Amenities
Hotel Plaza Versalles offers an outdoor swimming pool, a Turkish bath, and a rooftop terrace with breathtaking views. Guests can unwind in comfortable rooms equipped with minibars and private bathrooms, while suites boast living rooms and hot tubs for added relaxation.

Culinary Delights
Start your day with a delicious American breakfast and indulge in international cuisine at the on-site restaurant. With a variety of dining options, your taste buds are sure to be satisfied during your stay.

Convenient Location
Located just a 3-minute drive from Cali's entertainment area and a block away from 6th Avenue, Hotel Plaza Versalles provides easy access to the city's attractions. Chipichape Centre is a short 5-minute drive away, and the hotel offers free private parking for guests' convenience.

Experience luxury, comfort, and convenience at Hotel Plaza Versalles - book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.5
Based on 71 reviews
Cleanliness: 5.39
Service: 8.86
Location: 9.4
Room Quality: 5.85
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 7.86
W
wilfried • extended_group • gb
8
Pros:

the area was great

Cons:

they can add some chairs and a table in the rooms

2026-01-21 • via Nuitee
Q
QUANTUM DATA PROCESSING • solo_traveller • co
6
Las imagenes en internet no siempre son reales
Pros:

Me hospede en este hotel por la piscina, sin embargo las habitaciones no era lo esperado.

Cons:

La habitacion, el baño y las cobijas que dejaron en el closeth

2026-01-19 • via Nuitee
K
Kim • extended_group • us
8
2026-01-10 • via Nuitee
A
Abdel • couple • us
8
2026-01-04 • via Nuitee
F
Felipe • couple • co
8
Pros:

Excelente ubicación.

2025-12-31 • via Nuitee
I
Isabel • couple • co
9
2025-12-30 • via Nuitee
K
Karen • solo_traveller • au
10
2025-12-17 • via Nuitee
K
Karen • family_with_children • au
10
2025-12-05 • via Nuitee
L
Lilia • family_with_children • co
5
Regular
Pros:

Ubicación por estar al lado de centros médicos

Cons:

Las camas duras, el baño no tenia aseo apropiado, llaves de agua dañadas porque a la media noche se prenden solas, el ventilador no funciona bien

2025-11-27 • via Nuitee
A
andres • solo_traveller • co
9
Lindo sitio
Pros:

El desayuno rico y la atención. Siempre están las personas de recepción y un excelente trato del personal

2025-11-04 • via Nuitee
E
Ever Hernan • extended_group • co
8
2025-10-28 • via Nuitee
A
Andres • solo_traveller • co
2
Deberían mejorar y hacer mantenimiento a las instalaciones.
Pros:

La atención del personal de recepción.

Cons:

Las habitaciones tienen los muebles descuidados, el aspecto es viejo, las toallas tenían un olor a guardado, las sábanas que originalmente debieron ser blancas en algún momento de la vida ya estaban manchadas, de color amarillo en algunas partes, con olor a guardado.

2025-10-10 • via Nuitee
N
Noe
6
Pros:

No había agua caliente en regaderas

2025-09-19 • via Nuitee
G
Gloria Herrera • solo_traveller • co
7
Pros:

Un hotel con excelente ubicación pero que merece una renovación en su infraestructura

2025-08-13 • via Nuitee
L
Luz Jenny • couple • co
10
Pros:

La ubicacion

2025-07-21 • via Nuitee
J
Jose • young couple • pa
10
Excellent hotel and staff. Will stay there next time in Cali
Pros:

1) Location very close to my DIME Neurocardiovascular Clinic. Easy walking distance from city center or downtown and 6th Avenue where there are all kinds of small businesses, discos and restaurants.
2) Taxis (cheap in Colombia) everywhere so no problem with transportation.
3) Room was very neat with 2 beds; it was big and it did have hot water
4) Daily cleaning excellent
5) Daily breakfast was good and more than plenty: fruits, eggs, bread, coffee or chocolate, arepa, yogurt and orange juice
6) Staff very very helpful and nice. BRYAN OUTSTANDING. Valeria and Natalie also nice persons

Cons:

Everything class A

2025-06-07 • via Nuitee
J
Jackie
4
Pros:

The reason why I give this hotel a POOR review is because the water in the room is UNHEALTHY. Brown/yellow color I reported it from day one. I was told they just cleaned the water tank and it will ok but it was the same every single day. I have to go to a salon to wash my hair and buy water bottles to brush my teeth. Unfortunately, there were no hotels available around the neighborhood and I did not receive a discount or refund. Try to walk away is you can.

2025-03-01 • via Nuitee
I
Ivan • young couple • co
8
Very good
Cons:

Instalaciones viejas , no se siente confortable

2025-01-27 • via Nuitee
P
Packiam • solo traveller • us
5
Passable
Pros:

Breakfast and location

Cons:

No hot water No refrigerator

2025-01-13 • via Nuitee
A
Alvaro
10
Pros:

The staff was unbelievable friendly, made me feel like I was home.

2024-10-08 • via Nuitee