Master Porto Alegre Hotel - Av Carlos Gomes, Próximo ao Consulado Americano

Hotels
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Master Hotels
7.9 (3800 reviews)
Avenida Carlos Gomes, 565 , Porto Alegre , BR
+55 800 000 2766

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated facilities
Limited breakfast options

Categories

Cleanliness
6.74
Multiple complaints about cleanliness, dirty linens, and a generally unsatisfactory state of cleanliness noted in several reviews.
Service
8.71
Most reviews highlight positive interactions with staff, although there was one instance of a rude check-in experience.
Location
9.25
Consistently noted as a strong point of the hotel in various reviews, with guests appreciating the convenience and accessibility.
Room Quality
7.7
While many rooms are described as spacious and comfortable, several reviews mention outdated furniture and issues like odor in some rooms.
Amenities
7.73
Amenities offered varied in quality, with some positive remarks but also mentions of antiquated equipment and limited facilities.
Value for Money
7.69
Good value due to location and size of rooms, but some guests found certain services and food options overpriced.
Food and Beverage
7.24
Breakfast received mixed reviews with limited options; some guests felt the offerings did not meet expectations.
Overall Experience
8.11
Overall experience often rated positively with a few notable exceptions, reflecting the mixed feelings guests had.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:26

Property Description

Luxurious Hotel in Bela Vista District

Spacious and Well-Equipped Rooms
The Master Porto Alegre offers spacious rooms equipped with all the amenities you need for a comfortable stay, including cable TV, minibar, coffee maker, ironing facilities, and air conditioning. Some rooms even feature a relaxing bath for added luxury.

Convenient Location
Situated in the upscale Bela Vista district, the hotel is conveniently located near popular attractions such as Iguatemi Shopping Centre and the Botanic Gardens. Additionally, being in close proximity to Salgado Filho International Airport and Country Club Golf makes it a perfect choice for both leisure and business travelers.

Complimentary Services
Enjoy complimentary internet access and make use of the on-site gym during your stay at The Master Porto Alegre. These added perks ensure a seamless and enjoyable experience for all guests.

Book your stay at The Master Porto Alegre now and indulge in luxury and convenience during your visit to Porto Alegre.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

7.9
Based on 3800 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.7
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.11
C
casas • solo_traveller • br
9
2026-09-18 • via Nuitee
S
Samuel • solo_traveller • br
8
Proximidade e facilidade de acesso.
Pros:

Silencioso diferente de muitos hotéis, tive uma excelente noite sem problemas, inclusive com hóspedes de quarto ao lado.

Cons:

Ar condicionado ultrapassado.

2026-09-17 • via Nuitee
V
Vanessa Paula • solo_traveller • br
10
Pros:

Excelente

Cons:

Nada

2026-09-17 • via Nuitee
D
Daiana • family_with_children • br
3
Pros:

Localização

Cons:

Infelizmente, a minha estadia neste hotel foi péssima e não recomendo. As acomodações estão completamente abandonadas e sem manutenção. O quarto apresentava problemas graves, com destaque para o banheiro e o teto totalmente mofados, o que compromete a saúde e o bem-estar dos hóspedes.

Além da estrutura precária, o serviço deixou muito a desejar: o café da manhã é caótico, com filas enormes e falta de reposição de itens básicos. Para piorar, não há vagas de estacionamento suficientes para todos os hóspedes. Falta investimento e gestão profissional no local.

2026-09-17 • via Nuitee
L
Laureana • family_with_children • br
9
Excelente estadia!
Pros:

Gostei da localização, conforto, limpeza!

Cons:

Tava com cheiro muito forte de tinta nova!
E a banheira estava de manutenção!

2026-09-16 • via Nuitee
C
caroline • family_with_children • br
5
2026-09-16 • via Nuitee
A
Alice Sandrini Nicolazzi • extended_group • br
8
2026-09-14 • via Nuitee
T
Themis Maria • solo_traveller • br
7
2026-09-14 • via Nuitee
T
Thais • solo_traveller • br
8
2026-09-14 • via Nuitee
S
Samuel • couple • br
8
Localização Excelente
Pros:

Quarto espaçoso, cama confortável e banheiro amplo.

Cons:

Nada que tenha sentido falta.

2026-09-14 • via Nuitee
J
Juliete • solo_traveller • br
9
2026-09-13 • via Nuitee
L
luciano • solo_traveller • br
8
Bom custo benefício
Pros:

Localização e café da manhã.

Cons:

Instalações antigas e necessárias reformas.

2026-09-13 • via Nuitee
M
Maria Edite • couple • br
6
Decepcionante
Pros:

Localização

Cons:

Recepção
Cobertores muito velhos, com aspecto horrível

2026-09-12 • via Nuitee
C
Cristiane • couple • br
9
2026-09-12 • via Nuitee
D
Diego • family_with_children • br
10
Pros:

Valor com a qualidade

Cons:

nada me desagradou

2026-09-12 • via Nuitee
M
MICHEL • couple • br
7
Bom custo benefício
Pros:

Limpo

Cons:

Café bom

2026-09-12 • via Nuitee
Y
Yuji • solo_traveller • jp
6
2026-09-12 • via Nuitee
A
ASTEDILE • couple • br
8
Cons:

POUCA GARAGEM

2026-09-11 • via Nuitee
V
Velho_Andarilho • couple • br
8
Embora sem o brilho de quando ostentava a bandeira Holiday Inn, ainda é uma ótima opção na zona.
Pros:

Ótima localização, silencioso, quartos espaçosos.

Cons:

Um pouco envelhecido, necessitando uma renovação.

2026-09-11 • via Nuitee
E
Eduardo • solo_traveller • br
10
2026-09-11 • via Nuitee