Master Porto Alegre Hotel - Av Carlos Gomes, Próximo ao Consulado Americano

Hotels
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Master Hotels
7.9 (3478 reviews)
Avenida Carlos Gomes, 565 , Porto Alegre , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated facilities
Limited breakfast options

Categories

Cleanliness
6.74
Multiple complaints about cleanliness, dirty linens, and a generally unsatisfactory state of cleanliness noted in several reviews.
Service
8.71
Most reviews highlight positive interactions with staff, although there was one instance of a rude check-in experience.
Location
9.25
Consistently noted as a strong point of the hotel in various reviews, with guests appreciating the convenience and accessibility.
Room Quality
7.7
While many rooms are described as spacious and comfortable, several reviews mention outdated furniture and issues like odor in some rooms.
Amenities
7.73
Amenities offered varied in quality, with some positive remarks but also mentions of antiquated equipment and limited facilities.
Value for Money
7.69
Good value due to location and size of rooms, but some guests found certain services and food options overpriced.
Food and Beverage
7.24
Breakfast received mixed reviews with limited options; some guests felt the offerings did not meet expectations.
Overall Experience
8.11
Overall experience often rated positively with a few notable exceptions, reflecting the mixed feelings guests had.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:26

Property Description

Luxurious Hotel in Bela Vista District

Spacious and Well-Equipped Rooms
The Master Porto Alegre offers spacious rooms equipped with all the amenities you need for a comfortable stay, including cable TV, minibar, coffee maker, ironing facilities, and air conditioning. Some rooms even feature a relaxing bath for added luxury.

Convenient Location
Situated in the upscale Bela Vista district, the hotel is conveniently located near popular attractions such as Iguatemi Shopping Centre and the Botanic Gardens. Additionally, being in close proximity to Salgado Filho International Airport and Country Club Golf makes it a perfect choice for both leisure and business travelers.

Complimentary Services
Enjoy complimentary internet access and make use of the on-site gym during your stay at The Master Porto Alegre. These added perks ensure a seamless and enjoyable experience for all guests.

Book your stay at The Master Porto Alegre now and indulge in luxury and convenience during your visit to Porto Alegre.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 3478 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.7
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.11
E
Ederson • solo_traveller • br
10
Pros:

Quartos

Cons:

Talvez a infraestrutura d banheiro um pouco...
O café muito simples...

2026-04-24 • via Nuitee
M
Mário • solo_traveller • br
10
Pros:

Quarto amplo, cama confortável, chuveiro bom. Café da manha ok.

2026-04-24 • via Nuitee
L
Luiza • solo_traveller • br
10
2026-04-24 • via Nuitee
M
Mariana • family_with_children • uy
8
2026-04-24 • via Nuitee
D
Diego • family_with_children • br
5
Quarto sujo.
Pros:

o hotel é muito bom, de estrutura e funcionários, café da manhã e bom.

Cons:

Muita sujeira no quarto, segunda vez que fico hospedado e o quarto está muito sujo, sem condições de tanta sujeira.

2026-04-22 • via Nuitee
R
Rosana Bispo • family_with_children • br
10
Pros:

Tudo

Cons:

Nada a reclamar

2026-04-22 • via Nuitee
M
Marcelo • couple • ec
3
2026-04-22 • via Nuitee
V
Vanessa • family_with_children • br
4
Pros:

Quarto e banheiro amplo. Hall bonito. Garagem coberta.
Lençóis limpos.

Cons:

Café da manhã razoável.
Garagem é paga a parte, não está incluída no valor da diária
Banheiro apesar de grande tem box pequeno. Banheira de hidromassagem desativada. Piso manchado.
Carpet e rodapé dos corredores em mau estado de conservação, notadamente com piso torto, afundando em alguns pontos.
Muito barulho devido estar localizado no centro.
Achei de fato muito caro (paguei 700 reais por 1 noite) pelo estado de conservação do hotel.

2026-04-22 • via Nuitee
D
Diego • family_with_children • br
5
Quarto sujo, acomodação boa.
Pros:

O atendimento prestado pelo colaboradores foi ótimo, sempre atenciosos e prestativos, as camas são confortáveis e o quarto e espaçoso, os quartos com duas camas de casal são ótimas.

Cons:

O quarto estava muito sujo, tinha muito farelo de bolacha, resto de bolacha inteiro no quarto, ao caminhar do lado da cama tropecei em um calçado que estava ali acredito que do hópede anterior, ou seja, não limparam direito porque estava bem visível, e o que corrobora para a falta de limpeza na estádia anterior eu tinha achado uma seringa no chão do quarto, então a limpeza eu infelizmente tenho que avaliar como péssima, ainda mais que viajo com criança pequena que está engatinhando e não tive coragem de colocar ela no chão, só ficou em cima da cama.

2026-04-22 • via Nuitee
B
Bruna Karise • family_with_children • br
8
2026-04-21 • via Nuitee
O
olegmar • solo_traveller • br
7
Razoável,.esperava mais pela localização.
Pros:

Banho

Cons:

Ar condicionado e instalações

2026-04-21 • via Nuitee
B
Braulino • solo_traveller • br
8
2026-04-21 • via Nuitee
J
Jerônimo • couple • br
7
2026-04-21 • via Nuitee
F
Filipe Alexandre • family_with_children • br
5
2026-04-20 • via Nuitee
E
Elias • family_with_children • br
6
Pros:

Atendimento Recepção.

Cons:

Quarto sujo. Cortinas não fechavam. Janelas perigosas para crianças. Café ruim e demora na reposição.

2026-04-19 • via Nuitee
A
Adriano • extended_group • br
5
Hotel de alto valor com um aspecto ok
Pros:

A equipe da limpeza, do café da manha e da manutencao sao incriveis - alegres e solicitos! A equipe do checkin e checkout só por deus - 2 mulheres com uma cara de “ai que saco que eu to aqui” - zero simpatia. Cama do quarto um espetaculo de confortavel

Cons:

Equipe de checkin/checkout zero simpatia, ar condicionado do quarto fazendo muito barulho (nas chamei a manutencao e o cara foi muito simpatico, me explicou que o barulho ia parar - nao tinha conserto pois ar velho mas senhor nota 10), box do banheiro de cortina plastica, banheira do banheiro nao funcionando (manutencao vitalicia), garagem cobrada a parte e de custo elevado - para quem ja paga a estadia.

2026-04-19 • via Nuitee
A
Ana Paula • couple • br
7
Achamos ok para passar uma noite.
Pros:

Localização, funcionários, custo benefício.

Cons:

Colchão e travesseiros macios demais, ar condicionado meio barulhento (antigo), chuveiro com pressão, porém mal distribuída (no meio do chuveiro sai pouca água).

2026-04-18 • via Nuitee
A
Alexandro Andre • solo_traveller • br
10
2026-04-18 • via Nuitee
V
Vitoria • couple • br
10
Pros:

Muito bom, atrasou um pouco das 06hrs mas bem suficiente e com opções boas pro café

Cons:

O estacionamento realmente é um problema, se você tem carro grande ou caminhonete, não recomendo que fique no estacionamento pq é MUITO apertado, pra descer pro segundo subsolo chegamos a ficar com uma roda suspensa 😐

2026-04-17 • via Nuitee
R
Renata • couple • br
3
Não voltaria
Pros:

Localização

Cons:

Limpeza, acomodação, quarto muito antigo, móveis muito antigos, Tv horrível, café muito básico. Elevador demorado. Valor não condiz com o que o hotel oferece.

2026-04-16 • via Nuitee