Hampton Inn by Hilton Edmonton/South, Alberta, Canada

Hotels
•
Hilton Worldwide
8.8 (246 reviews)
10020 12 Ave Sw, Edmonton, Alberta, T6X0P9 , Edmonton , CA
1-780-801-2600

listing image 1
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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Spacious rooms
Cons:
Renovation issues
Noise from guests
Cleanliness concerns

Categories

Cleanliness
8.05
Several reviews mentioned cleanliness positively but noted issues with towels and general property age.
Service
9.55
The staff received consistent praise for their friendliness and accommodating nature.
Location
9.05
Convenient location with easy access to dining options noted positively.
Room Quality
8.05
Rooms were generally spacious but noted issues with aging facilities.
Amenities
8.55
Amenities like breakfast and gym were positively received, but significant renovations were ongoing.
Value for Money
9.05
Considered satisfactory regarding price, though issues raised about ongoing renovations.
Food and Beverage
9.55
Breakfast options were frequently highlighted as a strong positive point.
Overall Experience
8.55
Overall experience noted as positive, despite some significant issues and management dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:47

Property Description

Recreational Amenities:
Indulge in the indoor pool and fitness center during your stay at our hotel.

Delightful Amenities:
Enjoy complimentary buffet breakfast, wireless internet, and a cozy lobby fireplace.

Event Spaces and More:
Take advantage of our spacious conference area, business center, and convenient express check-in.

Make your booking at Hampton Inn by Hilton Edmonton/South, Alberta, Canada for a delightful stay in Edmonton!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 246 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 8.55
E
Emily
10
Pros:

The staff member who helped us at the front desk was absolutely outstanding. She was so helpful and kind, and accommodated our requests so well. Thank you, thank you!

2025-10-12 • via Nuitee
K
Keith
6
Pros:

Would of been nice for them to let ya know there’s renovations going on

2025-10-11 • via Nuitee
M
Matthew
6
Pros:

Na

2025-10-09 • via Nuitee
C
Curtis
10
Pros:

Front end staff was excellent and was so friendly and accommodating!

2025-10-08 • via Nuitee
M
Melody
10
Pros:

Clean and comfortable

2025-10-06 • via Nuitee
S
Shawn
6
Pros:

The hot tub was out of order and I did not receive a proper receipt ...in addition the door from the North Side of the building is not functional/openable with a room key (so you must always walk around the building from the restaurant across the parking lot)

2025-10-03 • via Nuitee
D
Denise
10
Pros:

Noisy as we were put in a room under the ventilation system.

2025-10-03 • via Nuitee
R
Ray • partner
8
Pros:

Had an enjoyable stay.

2025-09-30 • via Nuitee
N
Nina • family
10
Pros:

Been staying there for more than 10 years now. Staff very friendly and its like my second home.

2025-09-30 • via Nuitee
K
Ken
6
Pros:

Good
Shower water not warm.
Bathtub needs work

2025-09-29 • via Nuitee
D
Diane
10
Pros:

Always a great stay here

2025-09-29 • via Nuitee
J
Jayne
10
Pros:

Very clean facility. Room was super spacious

2025-09-28 • via Nuitee
K
Keith
8
Pros:

Staff was amazing. Very clean. Starting to show its age.

2025-09-26 • via Nuitee
D
Daniel
6
Pros:

Typical suburban hotel. Because I booked through a third party wifi was not included. Unacceptable in today’s world.

2025-09-26 • via Nuitee
C
carol
2
Pros:

rude staff!!

2025-09-24 • via Nuitee
D
Dan • family
8
Pros:

Great staff and service. Great breakfast. Hotel just needs major Reno’s. Getting very worn.

2025-09-22 • via Nuitee
J
John • family
8
Pros:

Breakfast was great. Gym was good. Room big and quiet whirlpool didnt work well

2025-09-22 • via Nuitee
Y
Yohan
10
Pros:

Property was good but dates. Seems like they are renovating some parts of the property

2025-09-22 • via Nuitee
J
JAGMOHAN • family
10
Pros:

Quiet, easy parking and good breakfast options.

2025-09-19 • via Nuitee
B
Bernice
10
Pros:

Had a fantastic day, was not able to take advantage of the pool, but will be sure to book again another time

2025-09-18 • via Nuitee