Stone Villa

Hotels
9.3 (1751 reviews)
3 Stone Place , Chester , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Clean rooms
Cons:
A few amenities lacking for a 5-star experience
Minor issues with room warmth

Categories

Cleanliness
9.19
Rooms were clean and well-maintained, contributing to overall satisfaction.
Service
9.66
Staff was friendly and helpful, providing a warm welcome and great hospitality.
Location
9.7
The hotel is conveniently located near the city center and local eateries.
Room Quality
9.15
Rooms were spacious, modern, and comfortable, enhancing the stay.
Amenities
8.18
Basic amenities were provided; slight improvements suggested for a 5-star experience.
Value for Money
9.14
Overall good value, although some felt prices could be improved given amenities.
Food and Beverage
9.69
Breakfast was outstanding with quality ingredients and great variety.
Overall Experience
9.66
Overall excellent stay with high satisfaction, would recommend and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:13

Property Description

Luxurious Accommodation
Stone Villa, a 5-star hotel located just a short walk from Chester Station, offers elegantly decorated rooms with premium amenities such as flat-screen TVs and spacious bathrooms.

Delicious Breakfast Options
Start your day with a delightful breakfast experience at Stone Villa, where you can choose from a variety of traditional English, vegetarian, and continental options made from fresh local produce.

Convenient Location
Situated on a quiet street, Stone Villa provides easy access to must-see attractions like Chester Cathedral and the Roman Amphitheatre, both within a mile's reach. Plus, enjoy the added benefit of complimentary parking during your stay.

Book your stay at Stone Villa now for a luxurious and convenient experience in Chester.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MAN

Location

Guest Reviews

9.3
Based on 1751 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 8.18
Value for Money: 9.14
Food and Beverage: 9.69
Overall Experience: 9.66
J
James couple gb
10
2026-07-25 via Nuitee
G
Gavin extended_group gb
8
Pleasant
Pros:

Convenient and accessible even though no staff on

Cons:

Too warm, but warm night anyway but the mirror heater had been left on!

2026-07-21 via Nuitee
D
Dean couple gb
9
Sound no complaints except information at breakfast was a little vague and could have been better
Pros:

Clean, quiet, good quality furniture etc

Cons:

Parking a bit tight but option of out of bay parking if you speak to staff

2026-07-20 via Nuitee
K
kay solo_traveller gb
10
Pros:

Lovely quiet position.
Rooms luxury woth tea and coffee anf fridge
Large bathroom with bath and shower.
Easy access out of hours

Cons:

All good

2026-07-20 via Nuitee
P
Peter solo_traveller gb
8
Pros:

Good standard of room and quiet.

Cons:

Nothing really.

2026-07-20 via Nuitee
K
Karen Gray solo_traveller gb
7
2026-07-20 via Nuitee
I
Ian solo_traveller gb
10
Pros:

Excellent place to stay from start to finish. First time there and definitely go again. Rooms laid out well.and really quiet. Enjoyed the breakfast and good parking options as well. Sat outside in early evening when we got back enjoying the sunshine. Staff good at their jobs too.

Cons:

Personally nothing

2026-07-20 via Nuitee
C
Christopher solo_traveller jp
5
Disappointing
Pros:

Nice clean room and good breakfast (though only the continental breakfast is free)

Cons:

I specifically did a filtered search for a room with a bath, and this was confirmed by the picture and list of facilities, but on arrival there was no bath. Staff didn't seem particularly bothered about fixing this. Another bugbear (and many hotels do this now) is that even if your room is available they won't let you check-in a little earlier without paying. As a weary traveller it would be such a nice gesture to be able to have the room a little early if it is ready - this costs the hotel nothing! Amid this mercenary attitude, impersonal fixed messages asking whether the stay is meeting expectations and offering to do anything to help make the stay more pleasant smacks of fake hospitality.

2026-07-19 via Nuitee
J
James solo_traveller gb
6
2026-07-19 via Nuitee
C
Christopher couple gb
4
Disappointing - dark depressing room and not worth the money
Pros:

Bed was comfortable, room was clean

Cons:

We arrived in the evening and were greeted by a young woman in shorts and a t-shirt who gave us minimum information and seemed very keen to go back to what she was doing. The room was on the ground floor and was dark and a bit depressing. There was a connecting door to the next room so noise from the couple in the next room was evident all night - even though they were only moving around and occasionally talking. (I had asked for a quiet room at time of booking as I am a light sleeper.) The next day I took the 'Do not disturb' sign off the door as we were out for the day, but when I returned, the room had not been made up and so nothing had been replenished. I wanted a shower before we went out in the evening so went to ask for another shower gel as the tiny one in the bathroom had all gone when my husband and I had showered that morning. The girl on reception gave me another tiny single bottle! We didn't bother having breakfast on our last morning, but I picked up a single croissant on my way through and it wasn't very fresh. I don't really know how other people can have rated this hotel superb but I wish I hadn't been swayed by this when choosing a hotel in Chester. Added to all this, the hotel is quite a trek from the town centre - we are keen walkers but it took 25 minutes to get to the theatre that evening on foot.

2026-07-19 via Nuitee
M
Mary solo_traveller gb
7
B and b was quiet but fell below a 4 star standard Beds small and mattresses old
Pros:

B&B off main Hoole road no traffic noise at all.
Good shower
Plenty of milk on the fridge.

Cons:

Continental breakfast was basic in quality variety and standard.
Beds were uncomfortable and creaked as you turned over.
Staff did not seem to know anything ..no maps of Chester ect…
Not a 4 star b and b

2026-07-19 via Nuitee
J
James solo_traveller gb
7
2026-07-19 via Nuitee
F
Fearghas solo_traveller ie
9
2026-07-18 via Nuitee
P
Patricia couple gb
9
Great location and small hotel, we would stay again.
Pros:

We liked the location, decor, free parking and continental breakfast included.

Cons:

Due to the hot weather, and no fault of the hotel staff, we had to try to sleep with the window open and the fan on. This proved difficult because of the noise outside and the sound of the fan.

2026-07-17 via Nuitee
J
John solo_traveller gb
10
Will definitely be returning
Pros:

Everything. Location and Staff excellent

2026-07-15 via Nuitee
S
simten solo_traveller tr
10
2026-07-15 via Nuitee
S
Sarah couple gb
6
2026-07-15 via Nuitee
G
Gareth solo_traveller gb
8
Excellent hotel,close parking,nice room and good breakfast
Pros:

Very nice,lovely room and good breakfast

Cons:

There was no air con and we stayed during one of the hottest weeks of the year

2026-07-14 via Nuitee
M
Maria solo_traveller es
10
Pros:

The room and kindness of personel

2026-07-14 via Nuitee
D
david couple gb
10
superb!
Pros:

Great location, Hoole is a vibrant lovely little district and its an easy walk into Chester City Centre.
Easy to find and great parking - lovely stay!

2026-07-13 via Nuitee