citizenM Amsterdam Airport Schiphol

Hotels
8.8 (20000 reviews)
Jan Plezierweg 2 , Schiphol , NL
+31 20 811 7080

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Low food quality

Categories

Cleanliness
8.36
The hotel smelled of sewage and had complaints about cleanliness in the reviews.
Service
10
Staff was described as friendly, helpful, and responsive to issues.
Location
9.83
Multiple reviews praised the convenience of the hotel's location near the airport.
Room Quality
7.87
Some reviews mentioned small rooms and issues with room amenities.
Amenities
9.32
The hotel offers good amenities, though some guests had specific complaints.
Value for Money
8.35
Reviews indicated mixed feelings about the value received for the price paid.
Food and Beverage
7.31
Negative comments regarding food quality were highlighted in multiple reviews.
Overall Experience
9.36
Overall, guests had a mixed experience but appreciated the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:21

Property Description

Modern Design and High-Tech Rooms

The citizenM Schiphol Airport is a cutting-edge hotel where technology meets comfort. Each room offers adjustable colors, flat-screen TVs, and an iPad to control room features, making your stay both stylish and convenient.

24/7 Dining Experience at CanteenM

Indulge in a round-the-clock dining experience at CanteenM, the hotel's restaurant and bar. From quality coffee in the morning to a variety of snacks, salads, and cocktails in the evening, satisfy your cravings at any hour.

Convenient Location and Easy Connectivity

Situated within walking distance from the airport terminals and train stations, the citizenM Schiphol Airport provides seamless connectivity to Amsterdam city center and business districts. Enjoy direct train services 24/7, ensuring you never miss out on exploring the vibrant city.

Experience the perfect blend of modernity and convenience at citizenM Schiphol Airport. Book now to enjoy a tech-savvy stay with 24/7 dining options and easy access to Amsterdam's attractions.

Important information:

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

8.8
Based on 20000 reviews
Cleanliness: 8.36
Service: 10
Location: 9.83
Room Quality: 7.87
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 7.31
Overall Experience: 9.36
V
viktor • solo_traveller • nl
2
Pros:

geen warme water s'ochtends

2026-11-07 • via Nuitee
V
Veerle • couple • nl
8
2026-11-07 • via Nuitee
L
lucie • couple • fr
9
2026-11-07 • via Nuitee
H
Hideo • solo_traveller • jp
3
エアポートホテルとしては平均もしくは残念
Pros:

エアポートホテルであるため、立地面では飛行機に乗り遅れる心配が無かった。スタッフの方の頑張りも多少は見受けられた（とはいうものの、満足度はそれほど高くない）

Cons:

デザイン優先で、全体的に基本的なホテルの機能、サービスが不足しているように感じられた。わざわざiPadによる照明、室温コントロールを導入する必要は無いのでは？最高気温に設定してもまだ寒いと感じた。トイレやシャワールームも使い勝手が悪かった。恐らく限らたスペースを最大限に活かそうとしたデザインの結果とは思うが、やりすぎなようにも思う。またシステム上の自由度が少ないようで、チェックアウト時の領収書に関するリクエストにも対応頂けなかったのも残念。

2026-11-07 • via Nuitee
D
Donnie • solo_traveller • gb
6
2026-11-07 • via Nuitee
E
Eduardo • couple • cl
9
2026-11-07 • via Nuitee
M
Maria • couple • nl
8
Prima. Lekker gegeten
Pros:

Dicht bij vliegveld

2026-11-07 • via Nuitee
J
Jayden • solo_traveller • ca
10
2026-11-07 • via Nuitee
M
Marko • family_with_children • de
8
2026-11-07 • via Nuitee
A
Annemarie • couple • nl
8
Pros:

Het is een fijn hotel, maar erg duur voor wat je krijgt. Het is meteen bij de luchthaven dus dat is fijn, maar dat was het dan ook wel.

Cons:

Prijs kwaliteit zijn niet in verhouding. Je betaald vooral voor de ligging

2026-11-07 • via Nuitee
D
Diana • couple • us
10
Pros:

Location, cleanliness

2026-11-07 • via Nuitee
G
George • couple • us
9
Great place to stay if proximity to the airport and public transportation is important
Pros:

Walking distance to the airport. Clean, functional rooms. Friendly staff

Cons:

Rooms are small but well appointed

2026-11-07 • via Nuitee
N
Nik • solo_traveller • gb
10
Pros:

Near airport. Convenient and comfortable

2026-11-07 • via Nuitee
A
Andrew • couple • ca
6
Pros:

Staff very helpful and friendly. Easy walk from airport.

Cons:

Lack of privacy in design of shower and toilet.
Overly "techie" including need to do most things via the ipad.
Insufficient room for two persons plus two medium sized suitcases. No electric kettle available in room.

2026-11-07 • via Nuitee
S
silvio • solo_traveller • br
8
Pros:

Praticidade

Cons:

Preço um pouco alto

2026-11-07 • via Nuitee
P
Pronk • couple • nl
8
2026-11-07 • via Nuitee
M
Matthias • couple • de
3
2026-11-07 • via Nuitee
S
Schreuder • couple • nl
7
2026-11-06 • via Nuitee
T
T • solo_traveller • ph
8
2026-11-06 • via Nuitee
T
thierry • solo_traveller • fr
6
Pros:

Emplacement

Cons:

Petit déjeuner indigent
Eau tiède dans douche
Pas de verre dans la chambre
Prix sans rapport avec la prestation comparé aux 2 hôtels de l'autre côté de la route !

2026-11-06 • via Nuitee