citizenM Schiphol Airport

Hotels
•
CitizenM
8.8 (20000 reviews)
Jan Plezierweg 2 , Schiphol , nl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Low food quality

Categories

Cleanliness
8.36
The hotel smelled of sewage and had complaints about cleanliness in the reviews.
Service
10
Staff was described as friendly, helpful, and responsive to issues.
Location
9.83
Multiple reviews praised the convenience of the hotel's location near the airport.
Room Quality
7.87
Some reviews mentioned small rooms and issues with room amenities.
Amenities
9.32
The hotel offers good amenities, though some guests had specific complaints.
Value for Money
8.35
Reviews indicated mixed feelings about the value received for the price paid.
Food and Beverage
7.31
Negative comments regarding food quality were highlighted in multiple reviews.
Overall Experience
9.36
Overall, guests had a mixed experience but appreciated the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:21

Property Description

Modern Design and High-Tech Rooms

The citizenM Schiphol Airport is a cutting-edge hotel where technology meets comfort. Each room offers adjustable colors, flat-screen TVs, and an iPad to control room features, making your stay both stylish and convenient.

24/7 Dining Experience at CanteenM

Indulge in a round-the-clock dining experience at CanteenM, the hotel's restaurant and bar. From quality coffee in the morning to a variety of snacks, salads, and cocktails in the evening, satisfy your cravings at any hour.

Convenient Location and Easy Connectivity

Situated within walking distance from the airport terminals and train stations, the citizenM Schiphol Airport provides seamless connectivity to Amsterdam city center and business districts. Enjoy direct train services 24/7, ensuring you never miss out on exploring the vibrant city.

Experience the perfect blend of modernity and convenience at citizenM Schiphol Airport. Book now to enjoy a tech-savvy stay with 24/7 dining options and easy access to Amsterdam's attractions.

Important information:

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 20000 reviews
Cleanliness: 8.36
Service: 10
Location: 9.83
Room Quality: 7.87
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 7.31
Overall Experience: 9.36
S
Sieneke • solo_traveller • nl
8
2026-06-20 • via Nuitee
E
Echchateby • solo_traveller • it
5
Non una notte da sogno
Pros:

Situata vicino all’aeroporto

Cons:

La camera e la poca pulizia

2026-06-20 • via Nuitee
L
Levi • family_with_children • gb
9
Exceeded expectations
Pros:

Perfect location. Easy check in & out. Choice of view. Really enjoyed the smart ipad with alarm, blinds etc and Mood lighting ✈️💫

2026-06-20 • via Nuitee
K
Keri • couple • ca
8
Pros:

Can never beat the location! It’s a great vibe and a good place to put your head down for the night.

2026-06-20 • via Nuitee
S
Stef • solo_traveller • nl
7
Praktisch hotel als men een vroege vlucht vanaf Schiphol heeft.
Pros:

Op loopafstand van het vliegveld

Cons:

Onhandig bed en digitale incheck

2026-06-20 • via Nuitee
D
Dean • solo_traveller • ch
10
Great hotel, close to the airport but don’t assume it’s cheaper than the Hilton or Sheraton with much bigger rooms until
Pros:

Close to the airport

Cons:

Ridiculous change in price compared to the time I stayed a few weeks before. It was for that reason I checked out and went and stayed at the Hilton the next night as it was cheaper. That’s how you lose customers. It was not worth the money this time.

2026-06-20 • via Nuitee
J
Johanna • solo_traveller • nl
9
2026-06-20 • via Nuitee
A
anneke_a • solo_traveller • nl
10
2026-06-20 • via Nuitee
R
Rob • solo_traveller • nl
9
Great stay, practical, for quick and efficient stays.
Pros:

You get what you expect. Practical, efficient, to the point. I liked that the check-in was very fast, if you don’t want to engage with people you can almost go to your room directly, and of course there’s staff around if you need them.

2026-06-20 • via Nuitee
K
Kristen • solo_traveller • us
5
Hot and sweaty
Cons:

The air conditioning wasn’t working in my room. I realize the city is in a heat wave but still not acceptable. I boiled and sweat all night long. The staff were helpful and gave me a fan but it didn’t help much. I’ve stayed here before and had nice stays so this was a disappointment. The price for the room should have been reduced by half and there is no way the staff didn’t know the ac wasn’t working prior to my arrival. I certainly hope they took the room offline until it can be fixed.

2026-06-20 • via Nuitee
H
Hans • couple • nl
5
teleurstellend
Pros:

Kamer was erg basic met nauwelijks bewegingsruimte. Weinig sfeer in het hotel.

Cons:

Weinig bewegingsruimte

2026-06-20 • via Nuitee
Y
Y. • solo_traveller • il
7
Pros:

קרוב אבל הדרך היתה חסומה בגלל בעיה לקח זמן למצוא

Cons:

חדר מוזר

2026-06-20 • via Nuitee
E
Elena • solo_traveller • au
8
2026-06-20 • via Nuitee
D
Damir • solo_traveller • no
9
Pros:

Practical and functional

2026-06-20 • via Nuitee
Y
Yf • extended_group • be
10
2026-06-20 • via Nuitee
M
Mushta • solo_traveller • ua
10
Pros:

Готель розташований близько до Аеропорта. Якщо ранній виїзд є можливість взяти з собою сніданок, звечора попередивши. Дуже сучасний номер, просторий та комфортний. Усі працівників дуже ввічливі та допоможуть у будь якому питанні

2026-06-19 • via Nuitee
R
Ric • couple • au
10
Excellent after long flight great staff great food
Pros:

Proximity to airport

Cons:

Nothing

2026-06-19 • via Nuitee
A
Anneke2001 • solo_traveller • nl
7
Goed bed in het red district (niet leuk)
Pros:

Dicht bij Schiphol, mooie wandelverbinding

Cons:

Voor mij had die rode vloerbedekking niet gehoeven, evenmin als al die knallende rode accenten. Verder vonden we de kaart maar zeer beperkt

2026-06-19 • via Nuitee
D
Daniel • family_with_children • fr
8
Cons:

Je n'ai pas reçu de facture pour me faire rembourser ma chambre par la compagnie aérienne

2026-06-19 • via Nuitee
T
Thomas • solo_traveller • nl
9
efficient
Pros:

Op loopafstand luchthaven

2026-06-19 • via Nuitee