citizenM Schiphol Airport

Hotels
•
CitizenM
8.8 (20000 reviews)
Jan Plezierweg 2 , Schiphol , nl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Low food quality

Categories

Cleanliness
8.36
The hotel smelled of sewage and had complaints about cleanliness in the reviews.
Service
10
Staff was described as friendly, helpful, and responsive to issues.
Location
9.83
Multiple reviews praised the convenience of the hotel's location near the airport.
Room Quality
7.87
Some reviews mentioned small rooms and issues with room amenities.
Amenities
9.32
The hotel offers good amenities, though some guests had specific complaints.
Value for Money
8.35
Reviews indicated mixed feelings about the value received for the price paid.
Food and Beverage
7.31
Negative comments regarding food quality were highlighted in multiple reviews.
Overall Experience
9.36
Overall, guests had a mixed experience but appreciated the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:21

Property Description

Modern Design and High-Tech Rooms

The citizenM Schiphol Airport is a cutting-edge hotel where technology meets comfort. Each room offers adjustable colors, flat-screen TVs, and an iPad to control room features, making your stay both stylish and convenient.

24/7 Dining Experience at CanteenM

Indulge in a round-the-clock dining experience at CanteenM, the hotel's restaurant and bar. From quality coffee in the morning to a variety of snacks, salads, and cocktails in the evening, satisfy your cravings at any hour.

Convenient Location and Easy Connectivity

Situated within walking distance from the airport terminals and train stations, the citizenM Schiphol Airport provides seamless connectivity to Amsterdam city center and business districts. Enjoy direct train services 24/7, ensuring you never miss out on exploring the vibrant city.

Experience the perfect blend of modernity and convenience at citizenM Schiphol Airport. Book now to enjoy a tech-savvy stay with 24/7 dining options and easy access to Amsterdam's attractions.

Important information:

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 20000 reviews
Cleanliness: 8.36
Service: 10
Location: 9.83
Room Quality: 7.87
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 7.31
Overall Experience: 9.36
C
Chiara • solo_traveller • it
10
2026-06-06 • via Nuitee
I
Ian • couple • nz
7
Pros:

Walking distance to the airport

Cons:

Rooms were just way two small for two people to stay more than 8 hours.

2026-06-06 • via Nuitee
B
Bianca • couple • nl
8
2026-06-06 • via Nuitee
M
Marius • solo_traveller • nl
5
Matig
Pros:

De locatie.

Cons:

Bed was eigenlijk lijk te hoog dekbedhoes zat een gat in. En moest dekbed opnieuw doen want de dekbedborito was niet volledig toegepast.

2026-06-06 • via Nuitee
M
Marcel G • solo_traveller • nl
9
2026-06-06 • via Nuitee
R
Ryan • couple • us
10
Easy, convenient, great
Pros:

Perfect location, clean, affordable and a very fun staff.

2026-06-06 • via Nuitee
E
Erik • solo_traveller • nl
8
2026-06-06 • via Nuitee
M
Mariëtte • couple • nl
8
Pros:

Dicht bij

Cons:

Helemaal goed

2026-06-06 • via Nuitee
Z
Zwervertjes • couple • nl
3
Onbeveiligde wifi kan niet meer in deze tijd.
Pros:

Modern hotel

Cons:

Wifi is niet beveiligd, dan kan echt niet meer.

2026-06-06 • via Nuitee
L
Larisa • couple • es
10
Great hotel!
2026-06-06 • via Nuitee
D
Dirk • solo_traveller • us
7
Pros:

Pillows and bed comfortable
Staff friendly

Cons:

No luggage rack in room
No face towels
Music in foya and eating area is very loud

2026-06-06 • via Nuitee
W
Willempje • solo_traveller • nl
8
Prima hotel om te verblijven als je de dag erna vroeg vliegt
Pros:

De ligging op Schiphol
5 minuten lopen vanaf de trein

2026-06-06 • via Nuitee
T
Tiiu • solo_traveller • ee
9
Ideaalses asukohas sümpaatne hotell lennureisijatele.
Pros:

Suurepärane ühendus lennujaamaga, ainult jalutuskäigu kaugusel! Hotell on kaasaegne ja huvitavate innovatsiooniliste lahendustega.

Cons:

Tuba oli ehk pisut liiga väike ja voodi niimoodi akna all, et üks inimene peaks ülestõusmiseks üle teise ronima. Lahenduseks sai magatud põigiti ja õnneks voodi suurus sobis selleks.
Toas (või vannitoas) võiks olla ka paar joogiklaasi, millest puudust tundsime.

2026-06-06 • via Nuitee
V
Vitali Gil • solo_traveller • il
10
Amazing stay!!!
Pros:

Everything.
Close to the Schiphol airport, amazing facilities, kind receptionists, easy checkin and checkout, amazing room.
Best value for money I ever had from a hotel.

2026-06-06 • via Nuitee
R
Rune • couple • no
6
2026-06-06 • via Nuitee
M
Marianne • solo_traveller • nl
8
Accomodatie kon beter, personeel heel fijn!
Pros:

Locatie, aardig personeel, lekkere koffie

Cons:

Er was veel voortgeleid geluid van lopend water en douches elders. Het afsluiten van de wc cabine nam dit wel grotendeels weg. Douchecabine afsluiten gaat niet want dan ging de douche aan. En wanneer neemt Citizen M zoals gelijkwaardige hotels al wel gedaan hebben die vrouw ( en langharige man-) onvriendelijke regendouches weg? Wat je ook doet er valt altijd (koud) water op je haren die je niet wilde wassen die dag.

2026-06-06 • via Nuitee
H
Hans • solo_traveller • nl
8
Pros:

Leuk design

Cons:

Beetje massaal

2026-06-06 • via Nuitee
L
luke • couple • gb
9
2026-06-06 • via Nuitee
L
lourdes • couple • co
8
2026-06-06 • via Nuitee
M
Michel • couple • nl
9
Pros:

Goede ligging

Cons:

Nvt

2026-06-06 • via Nuitee