citizenM Schiphol Airport

Hotels
•
CitizenM
8.8 (20000 reviews)
Jan Plezierweg 2 , Schiphol , nl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Low food quality

Categories

Cleanliness
8.36
The hotel smelled of sewage and had complaints about cleanliness in the reviews.
Service
10
Staff was described as friendly, helpful, and responsive to issues.
Location
9.83
Multiple reviews praised the convenience of the hotel's location near the airport.
Room Quality
7.87
Some reviews mentioned small rooms and issues with room amenities.
Amenities
9.32
The hotel offers good amenities, though some guests had specific complaints.
Value for Money
8.35
Reviews indicated mixed feelings about the value received for the price paid.
Food and Beverage
7.31
Negative comments regarding food quality were highlighted in multiple reviews.
Overall Experience
9.36
Overall, guests had a mixed experience but appreciated the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:21

Property Description

Modern Design and High-Tech Rooms

The citizenM Schiphol Airport is a cutting-edge hotel where technology meets comfort. Each room offers adjustable colors, flat-screen TVs, and an iPad to control room features, making your stay both stylish and convenient.

24/7 Dining Experience at CanteenM

Indulge in a round-the-clock dining experience at CanteenM, the hotel's restaurant and bar. From quality coffee in the morning to a variety of snacks, salads, and cocktails in the evening, satisfy your cravings at any hour.

Convenient Location and Easy Connectivity

Situated within walking distance from the airport terminals and train stations, the citizenM Schiphol Airport provides seamless connectivity to Amsterdam city center and business districts. Enjoy direct train services 24/7, ensuring you never miss out on exploring the vibrant city.

Experience the perfect blend of modernity and convenience at citizenM Schiphol Airport. Book now to enjoy a tech-savvy stay with 24/7 dining options and easy access to Amsterdam's attractions.

Important information:

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 20000 reviews
Cleanliness: 8.36
Service: 10
Location: 9.83
Room Quality: 7.87
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 7.31
Overall Experience: 9.36
T
Thomas • couple • nl
1
2026-05-30 • via Nuitee
V
Vincent • couple • ec
10
Best hotel experience I have ever had.
Pros:

I loved the close proximity to the airport, the friendliness of the staff, the room which was clean, comfort of the king size bed and the soundproofing. Having the restaurant on-site was a bonus. Breakfast buffet was exceptional value for money. I felt very much at home and would definitely return if back in Amsterdam.

Cons:

Nothing I did not like.

2026-05-30 • via Nuitee
N
Nascimento • solo_traveller • br
10
Pros:

Fomos muito bem acolhidos, funcionários atenciosos. Localização excelente ao lado do aeroporto com ótimo custo-benefício. Quarto muito bom. Chuveiro ótimo.

Cons:

Nada a declarar. A estadia foi perfeita.

2026-05-30 • via Nuitee
K
Klaas • solo_traveller • nl
9
2026-05-30 • via Nuitee
I
Idania • solo_traveller • es
10
Pros:

La cama y ubicación

2026-05-30 • via Nuitee
P
Peggy • solo_traveller • be
8
Top hotel op toplocatie
Pros:

dicht bij de luchthaven, comfortabel bed, mooie douche

Cons:

communicatie met booking.com loopt niet goed; betaling was niet doorgekomen

2026-05-30 • via Nuitee
B
Bouwina • couple • za
8
Good place to start after a long flight.
2026-05-30 • via Nuitee
S
Sigrid • couple • nl
10
Pros:

Lekker dicht bij luchthaven. Vriendelijke en behulpzaam personeel.
Mooi hotel en prima kamer.

2026-05-30 • via Nuitee
W
william • couple • fr
3
The worst hotel I have stayed in for a long, long time.
Pros:

The location is quite close to the terminal, just a few minutes walk. I also found the staff smiling and positive.

Cons:

Considering the price, the size of the rooms are scandalous. When I mentioned this to staff, she replied, " Yes, they are compact". No, when one can't walk around the bed because there is no space and has to climb over your partner, it's criminal. There is no place to open one's luggage or even place it anywhere. I suspect the mindset behind this hotel is a dormitory for the denizens of the digital world and not for those of us who want to have a bit of comfort. It might be more acceptable at about a quarter of the price but as it stands now, BEST to be AVOIDED.

2026-05-30 • via Nuitee
D
Daniele • solo_traveller • it
8
2026-05-30 • via Nuitee
L
Luis María • solo_traveller • es
9
Pros:

El staff que me atendió en el check in

2026-05-30 • via Nuitee
T
Tijs • solo_traveller • nl
2
2026-05-30 • via Nuitee
L
LD82 • solo_traveller • nl
9
2026-05-30 • via Nuitee
L
LD82 • solo_traveller • nl
9
2026-05-30 • via Nuitee
J
Jan Miguel • couple • ph
9
Good for layover stay near Schipol airport.
Pros:

Just walking distance from the airport. You can even bring the airport carts to the hotel. Very clean, modern.

Cons:

The bathroom and toilet are very modern with glass as walls. For non-couples, the bathroom is transparent. Would be good to have at least translucent or even opaque walls/ doors.

2026-05-30 • via Nuitee
ל. א • solo_traveller • il
8
Pros:

מלון נעים , ונוח מאוד. יתרון הקרבה לשדה התעופה.

2026-05-30 • via Nuitee
S
Sarah • solo_traveller • fr
8
Super convenient for an early flight
Pros:

Walking distance from the airport.
Bar and snacks available.
Super clean. Very quiet despite being at the airport.

2026-05-30 • via Nuitee
A
ANNA • solo_traveller • gr
9
2026-05-29 • via Nuitee
C
Camilla • solo_traveller • no
9
genial beliggenhet, store gode senger og meget fancy hotell
Pros:

Beliggenheten er helt fantastisk og stor og god seng :)

Cons:

ikke treningsrom på hotellet. hvertfall ikke som jeg kunne finne

2026-05-29 • via Nuitee
H
H • family_with_children • nl
9
Prima hotel voor vroege vlucht
Pros:

Fijne, nette kamers. Vriendelijk personeel. Vlotte check-in. Op loopafstand van Schiphol, met duidelijke (grotendeels) overdekte looproute.

Cons:

Ondanks goede isolatie blijft vliegtuiglawaai wel hoorbaar.

2026-05-29 • via Nuitee