citizenM Amsterdam South

Hotels
•
CitizenM
8.8 (6803 reviews)
Prinses Irenestraat 30 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.8
There were mentions of rooms being dirty or needing better cleanliness.
Service
9.3
Staff were frequently mentioned as friendly and helpful.
Location
9.3
Multiple reviews highlighted the convenient location near transport.
Room Quality
8.8
Rooms were described as comfortable and modern, though small in some cases.
Amenities
8.8
Guests appreciated the unique tech features and breakfast options.
Value for Money
8.8
Overall perceived as good value for the amenities and location.
Food and Beverage
8.8
Positive comments on food quality, though some minor service issues noted.
Overall Experience
8.8
General sentiment was favorable with a mix of praises and minor criticism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:21

Property Description

Modern Rooms with Mood Lighting and High-Tech Features
Experience luxury at its finest with modern rooms at citizenM Amsterdam South. Enjoy mood lighting, free Wi-Fi, and a flat-screen TV with free on-demand films. Control room settings with an iPad or the citizenM app, and even stream from your own accounts via Chromecast.

Designer Lounges and Convenient Location
Relax in designer lounges and embrace the unique ambiance of the hotel. Situated just 750 meters from the RAI Conference Centre, citizenM offers convenience and style. With easy access to public transportation, exploring Amsterdam is a breeze.

Culinary Delights and Social Spaces
Indulge in a variety of culinary options at canteenM, from sandwiches to sushi. Unwind at the bar with a selection of cocktails and beers. Take advantage of the iMac computers and printing facilities in the living rooms, perfect for work or relaxation.

Book now for an unforgettable stay at citizenM Amsterdam South!

Important information:

Reservation should be guaranteed with a valid credit card.
Guests can also prepay the reservation before arrival, free of charge. Please note that not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features. Non refundable rates require payment within 48 hours after confirmation. The hotel will send you a secured pay link within 24 hours to complete the payment. Check-in and check-out is done at the self-service terminal. · Early check-in is free of charge (before 14:00) upon availability · Supplement for late check-out is 29 EUR (11:00-14:00) upon availability Please note that when traveling by train, use the south exit to reach the property. Please note that citizenM Amsterdam has a nonsmoking policy. This includes all kinds of cigarettes, also electronic cigarettes

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 6803 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
M
Marieke • solo_traveller • ch
10
2026-03-07 • via Nuitee
U
UpSurgeOn • extended_group • it
7
2026-03-06 • via Nuitee
M
Mariska • solo_traveller • nl
4
Warm
Pros:

Ligging en de kamer

Cons:

De airco was kapot waardoor het 23 graden was in de kamer met geen mogelijkheid de temperatuur naar beneden te krijgen.

2026-03-05 • via Nuitee
A
Alessandra • couple • it
8
2026-03-05 • via Nuitee
R
Rino • couple • it
9
Top qualità/prezzo
Pros:

Posizione ottima per raggiungere il centro e l’aeroporto.

Cons:

Il fatto che non ci sia un bagno, ma doccia a vista e wc con vetro oscurato potrebbe non piacere a tutti. Non ci andrei se non col proprio partner.

2026-03-03 • via Nuitee
J
Juan Pablo • solo_traveller • es
1
2026-03-03 • via Nuitee
F
Fabiano • family_with_children • br
8
Muito funcional
Pros:

O hotel é bem localizado, pois fica perto de uma linha de Traim, logo, acesso fácil às principais atrações. O quarto é bem funcional para um casal, mas não é o adequado caso vá com filhos.

Cons:

O banho tem que ser muito rápido, pois o box transborda e alaga o quarto.

2026-03-03 • via Nuitee
K
Koen • couple • nl
7
Pros:

Nette kamers en goed bereikbaar met ov

2026-03-02 • via Nuitee
R
Rina • couple • be
8
Hip hotel ZONDER privacy op de kamer.
Pros:

Hip, modern hotel.
Zeer vriendelijk personeel.
Lekker ontbijt.

Cons:

Badkamer IN de kamer, vooral wc iIN de kamer weliswaar afgesloten met cabine .
Biedt GEEN privacy.

2026-02-28 • via Nuitee
M
MARINE • couple • fr
9
Super séjour
Pros:

La qualité de la literie, l’emplacement et l’état global

Cons:

Prix un peu élevé

2026-02-28 • via Nuitee
T
Tendai • solo_traveller • za
6
Pros:

Great breakfast relatively affordable

Cons:

When I arrived to check in, I was informed that my booking had been cancelled because I had missed the stated check-in deadline by approximately one hour. I was then told I would need to pay double to secure the room again. This was extremely distressing, particularly as I had just completed 12 hours of travel and was in a new country without alternative accommodation options readily available.

What was especially concerning was that I had already paid in full for a 7-day stay. I was not contacted by phone or email to notify me that my booking would be cancelled if I did not arrive by a specific time. Losing a fully paid booking after missing the check-in window by one hour felt disproportionate and unexpected.

Thankfully, the situation was ultimately resolved by the manager, and I was offered complimentary drinks for the inconvenience, which I appreciated. I would also like to highlight that the staff were generally kind and professional throughout the stay. In particular, Stef was amazing - she was a great host and made a positive difference during what had initially been a very stressful experience.

I hope this feedback can help review how check-in policies are communicated and handled, especially for guests arriving after long international travel. Clearer communication or a courtesy call before cancelling a fully paid booking would greatly improve the guest experience.

2026-02-25 • via Nuitee
S
SOTIRIA • couple • gr
10
2026-02-24 • via Nuitee
L
Luana • couple • ie
10
2026-02-23 • via Nuitee
A
Adrian Sagman • solo_traveller • il
9
Great stay will come Back soon outstanding breakfast
Pros:

Great atmosphere from team

Breakfast was great value

Love the smoked salmon exceeded my expectations

Cons:

Little complex getting used to tablet

No daily cleaning on app

2026-02-23 • via Nuitee
M
Masimo • extended_group • hr
10
2026-02-23 • via Nuitee
G
Geovania • solo_traveller • es
10
Pros:

The staff are amazing! They’re soo nice and helpful

2026-02-22 • via Nuitee
J
Jan • solo_traveller • de
9
2026-02-22 • via Nuitee
M
Mary Joan • couple • ae
10
I stayed with my Mom and this place is amazing. I really like it. The rooms are comfortable and everything is accessible
Pros:

I like the room, breakfast, location and the staffs.

Cons:

Nothing I guess.

2026-02-22 • via Nuitee
C
cassandra • couple • fr
10
incroyable
Pros:

tout !!!

Cons:

rien

2026-02-22 • via Nuitee
Y
Yana • solo_traveller • at
3
Pros:

I chose the hotel because of the bikes advertised so it was not very cool to discover there were none. It gave the property the extra i was looking for and it not being there was a real pain in the ass .

The rooms in New York citizen are also nicer and more spacious

The staff was extra nice though

2026-02-14 • via Nuitee