citizenM Amsterdam South

Hotels
•
CitizenM
8.8 (6835 reviews)
Prinses Irenestraat 30 , Amsterdam , nl

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.8
There were mentions of rooms being dirty or needing better cleanliness.
Service
9.3
Staff were frequently mentioned as friendly and helpful.
Location
9.3
Multiple reviews highlighted the convenient location near transport.
Room Quality
8.8
Rooms were described as comfortable and modern, though small in some cases.
Amenities
8.8
Guests appreciated the unique tech features and breakfast options.
Value for Money
8.8
Overall perceived as good value for the amenities and location.
Food and Beverage
8.8
Positive comments on food quality, though some minor service issues noted.
Overall Experience
8.8
General sentiment was favorable with a mix of praises and minor criticism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:21

Property Description

Modern Rooms with Mood Lighting and High-Tech Features
Experience luxury at its finest with modern rooms at citizenM Amsterdam South. Enjoy mood lighting, free Wi-Fi, and a flat-screen TV with free on-demand films. Control room settings with an iPad or the citizenM app, and even stream from your own accounts via Chromecast.

Designer Lounges and Convenient Location
Relax in designer lounges and embrace the unique ambiance of the hotel. Situated just 750 meters from the RAI Conference Centre, citizenM offers convenience and style. With easy access to public transportation, exploring Amsterdam is a breeze.

Culinary Delights and Social Spaces
Indulge in a variety of culinary options at canteenM, from sandwiches to sushi. Unwind at the bar with a selection of cocktails and beers. Take advantage of the iMac computers and printing facilities in the living rooms, perfect for work or relaxation.

Book now for an unforgettable stay at citizenM Amsterdam South!

Important information:

CitizenM Amsterdam South is a cashless hotel. Reservation should be guaranteed with a valid credit card.

Guests can also prepay the reservation before arrival, free of charge. Please note that not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features. Non refundable rates require payment within 48 hours after confirmation.

The hotel will send you a secured pay link within 24 hours to complete the payment. Check-in and check-out is done at the self-service terminal.

Early check-in is free of charge (before 14:00) upon availability · Supplement for late check-out is 29 EUR (11:00-14:00) upon availability Please note that when travelling by train, use the south exit to reach the property.

Please note that citizenM Amsterdam has a non-smoking policy. This includes all kinds of cigarettes, also electronic cigarettes

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 6835 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
A
Annette • solo_traveller • us
10
I really liked the concept for minimizing the room for communal spaces
Pros:

The modern concept was great.

Cons:

Nothing

2026-04-17 • via Nuitee
F
Florian • couple • ro
4
Its a bathroom with a bed inside :) ; No privacy if you are traveling with someone else
Pros:

2 bad aspects 2 mention:
- (1) Had a "King room -high floor" which is a simple room with no walls inside- the WC vessel and shower coexist in the same room with the bed; If you travel with someone which you are not very intimate this is very bad , you have no privacy when sitting on the WC; not talking about the smell after :) -- The window doesn't open- is just a ventilation. Same with the shower , a glass cabin in the middle of room.
- (2) That room has nothing inside - there is no kettle, no coffee machine , no complementary water bottle, no nothing - not even a basic glass to drink tap water; I asked for a kettle, and the reception staff was RUDE, refusing my request ( they told me that if I want do drink a tea in the evening, I should get down at the reception (tired or not you have to get down and ask for every single cup of tea) , of course with charge ;
the other good aspects I believe they dont matter anymore , if basic needs are not covered

Cons:

When I asked them why they are behaving like that, they said they believe and apply the SIMPLICITY concept. LOL
So, let me ask what;s the next level of simplicity - getting down to ask reception for 20cm of toilet paper ?
For what they charged as daily rate, is the worst hotel ever. This is ROBBERY, is not HOSPITALITY or SIMPLICITY .

2026-04-16 • via Nuitee
G
Gerda • family_with_children • lt
9
Pros:

A very clean hotel. The location is convenient because public transportation is available both to and from the airport and to and from the city center. The staff is very friendly and helpful.

Cons:

Having a toilet and shower in the room isn't very convenient if you're traveling with others. Although they can be closed off, that doesn't block out the sounds or smells. It's not pleasant to use the toilet when someone else is in the room.
A very high-tech hotel—everything is controlled via a tablet. But sometimes the excessive use of technology is tiresome, and the ability to turn on a desk lamp with a button would definitely be more convenient.

2026-04-16 • via Nuitee
K
Kaitlyn • couple • us
8
Pros:

Great stay. Loved the working spaces and the atmosphere of the hotel. Staff very friendly. Convenient 24/7 food and beverage for quick snacks. Walking distance to a lot of restaurants and shopping.

Cons:

Setup of the room was a little strange but we found it interesting and made it work. Times that housekeeping came was inconsistent so it was hard to plan around when to be out of the room to get it cleaned. (Sometimes they would come at noon, sometimes as late as 4pm). A little far from the center of Amsterdam.

2026-04-16 • via Nuitee
L
Lucas • solo_traveller • ch
7
2026-04-15 • via Nuitee
A
antonio • couple • it
8
2026-04-15 • via Nuitee
E
erlantz • solo_traveller • es
7
Cons:

No gym
Breakfast was okay but not those many options for a buffet

2026-04-13 • via Nuitee
M
Marco • couple • it
10
Ottimo soggiorno, nulla da lamentare
Pros:

L’accoglienza e il problim solving ( abbiamo avuto un piccolo intoppo con la doccia ma ci è stata data subito una camera nuova con la doccia funzionante, e per il disguido ci è stata offerta la colazione)

Cons:

Nulla

2026-04-13 • via Nuitee
S
sandrine • solo_traveller • fr
8
Pros:

emplacement parfait pour moi et liaison aisée avec la gare par tramway ou taxi

2026-04-13 • via Nuitee
E
Edoardo • couple • it
9
Pros:

Camera dallo stile moderno

Cons:

Bagno

2026-04-12 • via Nuitee
K
Kamila • couple • cz
10
2026-04-12 • via Nuitee
P
Pau • couple • es
10
Pros:

Buen ambiente, el bar del hotel abierto 24h, muy comodo todo y bonito

2026-04-12 • via Nuitee
A
Alessio • couple • it
8
2026-04-12 • via Nuitee
A
Anna • family_with_children • de
4
Pros:

Современный дизайн. Быстрая регистрация. Отличный персонал.

Cons:

Окно в номере не открывается. Запах канализации в номере. В 7 утра автоматически включается кондиционер и дует на кровать. Выключить его не возможно. Унитаз в комнате - номер не для стеснительных. И не совсем читая сантехника. Обслуживать такую сложную конструкцию наверное сложно. В лоби баре пыльно. Красивые люстры в пыли. Отсутствие холодильника в номере и тапочек.

2026-04-11 • via Nuitee
A
Andrej • couple • sk
9
Cons:

WC, shower, sometimes stronger ventilation

2026-04-11 • via Nuitee
H
Holly • family_with_children • be
9
great location, great staff, fun vibe.
Pros:

very convenient to the combined train / metro station. restaurants conveniently located between the hotel and train station. contemporary design, lots of places to sit and work or visit, great staff, fast checkin and out. as a woman travelling alone for business I felt very safe in this neighborhood. ipad controlled the room - it was very cool and effective. I streamed my personal netflix to the large tv hanging over the bed. king bed was up against the side wall - good for families so kids don't fall out or sleepwalk. staff was really great.

Cons:

more privacy for the toilet. evening food could have been better - grab and go sandwich was disappointing. breakfast looked nice but very expensive. everyone on staff needs to be trained to not say room numbers out loud.

2026-04-11 • via Nuitee
I
Irina • couple • ch
7
The design of the rooms really undermines the otherwise great hotel
Pros:

Great big bed with comfortable pillows and blankets. Ver friendly staff. Good location with easy access to the city and to get to places outside Amsterdam. Hotel lobby and hang out areas are done very nicely

Cons:

The see through shower and toilet cubicles in the room are not great. No privacy and makes the room really small. Tiny sink also not useful at all.

2026-04-10 • via Nuitee
A
Ashley • extended_group • gb
10
thoroughly enjoyed, great modern rooms and lovely staff, would stay again!
Pros:

The staff were lovely, allowed us an early check in and helped us when checking in regarding having already paid our city tax etc, even offering us a coffee on the house. the rooms were the perfect size with huge beds and the ipads to control the lights etc were such a fun touch. we have absolutely raved about this property since arriving and have already said if we return we will 100% be back!

Cons:

the only issue we faced was with one of our phones falling down the back of the bed, a quick call to reception and they came and retrieved it no problem, but it did mean the headboard/side of the bed was unlodged for the rest of our stay

2026-04-10 • via Nuitee
H
Hana • solo_traveller • cz
9
2026-04-10 • via Nuitee
D
Dejan • solo_traveller • rs
10
Amazing place to stay in Amsterdam
Pros:

Great location, just next to Zuid station and Zuidas.

Clean, kind staff, basic but quality breakfast with amazing barista coffee

Also amazing room decoration with space station toilet and shower. Well done!

Cons:

There are no glasess in the room due to little shelve space, but thats irrelevant detail since they offer free water and glasses in the lobby

And tapwater is great in Amsterdam

2026-04-10 • via Nuitee