Park Hotel

Hotels
7.8 (3148 reviews)
Carrera 1 No. 18-67 , Santa Marta , co
+57 321 5710109

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.85
Reports of bugs in the bathroom and facilities needing restoration.
Service
8.81
Positive feedback about the service and staff attention.
Location
9.35
Excellent location, very central and close to the beach.
Room Quality
6.81
Issues with uncomfortable beds and problems reported with room conditions.
Amenities
7.34
Amenities were mentioned positively, but improvements are noted as necessary.
Value for Money
8.1
Good value for what was paid, considering the location.
Food and Beverage
6.85
Breakfast could improve, with limited healthy options.
Overall Experience
8.31
General satisfaction with a few noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:31

Property Description

Convenient Location and Beachfront Access
Situated just 50 meters from the bustling commercial area and overlooking the picturesque Santa Marta bay beach, Park Hotel offers the perfect blend of convenience and relaxation.

Comfortable Accommodation and Amenities
Each room at Park Hotel is designed to provide a tranquil retreat, featuring private bathrooms and air conditioning. Guests can unwind by the outdoor swimming pool, stroll through the garden, or enjoy a refreshing drink at the on-site bar.

Exceptional Services and Nearby Attractions
Start your day with a complimentary American breakfast, take advantage of the laundry services, and seek travel tips from the 24-hour front desk. Explore nearby attractions like Bolivar square and the Gold museum, then return to the hotel for a soothing massage. Book your stay at Park Hotel now for a memorable experience by the beach.

Important information:

Please note the pool is closed on Tuesday.

Please note the hotel does not offer hot water.

Please note that if you are staying with minors, the following documents must be presented to check into the hotel:
For children under 7 years: civil registration.
For those under 18 years: identity card and civil registration.
Otherwise, without these documents entry is NOT possible.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Location

Guest Reviews

7.8
Based on 3148 reviews
Cleanliness: 6.85
Service: 8.81
Location: 9.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 8.1
Food and Beverage: 6.85
Overall Experience: 8.31
I
Isabella • family_with_children • co
10
Acogedora
Pros:

Todo, me parece un hotel muy bueno en ubicación, comodidad, limpieza, servicio todo muy bien

Cons:

El ventilador no era muy útil para tanto calor 😅

2026-08-29 • via Nuitee
J
joffrey • solo_traveller • fr
1
2026-08-28 • via Nuitee
J
Jacob • solo_traveller • es
4
Pros:

La ubicación y el personal

Cons:

Las habitaciones están viejas y descuidadas, y por nada cojais una habitación sin aire acondicionado.

2026-08-26 • via Nuitee
O
olivier • family_with_children • fr
5
2026-08-26 • via Nuitee
C
Carolina • solo_traveller • co
10
Pros:

Las instalaciones y ubicación

Cons:

Todo fue perfecto

2026-08-25 • via Nuitee
C
Cindy Johana • solo_traveller • co
9
Experiencia hospedaje park hotel
Pros:

La ubicación, el desayuno muy completo, el personal muy honrado, la mayoría del personal muy atento, sus instalaciones muy cálidas

Cons:

Bueno al principio presente algunos inconvenientes se iba mucho la luz , el servicio de tv igual y también tuve algún inconveniente con el aire y el ventilador pero todo se soluciono con prontitud

2026-08-25 • via Nuitee
J
juan miguel • couple • co
7
2026-08-24 • via Nuitee
L
Luz Angelica B • solo_traveller • co
9
2026-08-23 • via Nuitee
I
Ilaria • couple • it
7
Pros:

Ottimo rapporto qualità prezzo. Posizione centrale

2026-08-23 • via Nuitee
B
Bruno • family_with_children • fr
2
2026-08-21 • via Nuitee
P
Pineda • solo_traveller • pa
6
Pros:

Cerca de la playa

Cons:

Falta actualizar habitaciones . Baños

2026-08-21 • via Nuitee
M
Maria • couple • es
7
2026-08-20 • via Nuitee
L
Lourdes • solo_traveller • uy
6
Pros:

La ubicación excelente

Cons:

La atención del personal ,excepto la recepcionista que me recibió en la noche y el chico que llevó mis valijas
Los otros dos chicos de recepción en el día pésimos

2026-08-20 • via Nuitee
J
Juan Pablo • couple • co
9
Muy recomendado
Pros:

La ubicación excelente

2026-08-20 • via Nuitee
D
de las Salas Carrillo • extended_group • mx
8
Fue agradable la estancia.
Pros:

Ubicacion excelente, sería un plus si cambiaran diario las toallas, asi como poner suficiente jabon el en bano.

2026-08-20 • via Nuitee
H
Henry • couple • us
10
Pros:

Good location

2026-08-19 • via Nuitee
S
Sohei • solo_traveller • co
5
Cons:

There's no air-conditioner

2026-08-18 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-08-18 • via Nuitee
A
Alexandra • solo_traveller • co
8
Excelente ubicación
Pros:

La ubicación es excelente y el personal del hotel fue muy amable y servicial

Cons:

En la última noche se fue la luz de manera intermitente, pero lo fueron solucionando

2026-08-18 • via Nuitee
B
Bernarda del Rosario • couple • co
8
Cons:

Solo estuve en la noche y madruguamos

2026-08-17 • via Nuitee