Park Hotel

Hotels
7.8 (2864 reviews)
Carrera 1 No. 18-67 , Santa Marta , co

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Children allowed

Facilities

Health or beauty spa nearby
Air conditioning
Swimming pool
Room service
Terrace
Luggage storage
Safety deposit box
Tour desk
Ironing service
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.85
Reports of bugs in the bathroom and facilities needing restoration.
Service
8.81
Positive feedback about the service and staff attention.
Location
9.35
Excellent location, very central and close to the beach.
Room Quality
6.81
Issues with uncomfortable beds and problems reported with room conditions.
Amenities
7.34
Amenities were mentioned positively, but improvements are noted as necessary.
Value for Money
8.1
Good value for what was paid, considering the location.
Food and Beverage
6.85
Breakfast could improve, with limited healthy options.
Overall Experience
8.31
General satisfaction with a few noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:31

Property Description

Convenient Location and Beachfront Access
Situated just 50 meters from the bustling commercial area and overlooking the picturesque Santa Marta bay beach, Park Hotel offers the perfect blend of convenience and relaxation.

Comfortable Accommodation and Amenities
Each room at Park Hotel is designed to provide a tranquil retreat, featuring private bathrooms and air conditioning. Guests can unwind by the outdoor swimming pool, stroll through the garden, or enjoy a refreshing drink at the on-site bar.

Exceptional Services and Nearby Attractions
Start your day with a complimentary American breakfast, take advantage of the laundry services, and seek travel tips from the 24-hour front desk. Explore nearby attractions like Bolivar square and the Gold museum, then return to the hotel for a soothing massage. Book your stay at Park Hotel now for a memorable experience by the beach.

Important information:

Please note the pool is closed on Tuesday.

Please note the hotel does not offer hot water.

Please note that if you are staying with minors, the following documents must be presented to check into the hotel:
For children under 7 years: civil registration.
For those under 18 years: identity card and civil registration.
Otherwise, without these documents entry is NOT possible.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 2864 reviews
Cleanliness: 6.85
Service: 8.81
Location: 9.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 8.1
Food and Beverage: 6.85
Overall Experience: 8.31
E
e671c80440697006b54068812e7c0ceb • solo_traveller • es
9
Pros:

La ubicación, la piscina y el personal

Cons:

Hace falta aire acondicionado porque el ventilador no llega para ese calor.

2026-04-18 • via Nuitee
0
0482f1388485709bab019aa75c59f38d • couple • co
9
Felicidad
Pros:

Excelente servicio, los volveré a contactar en próximos paseos

2026-04-15 • via Nuitee
7
7779e6601a3571db95ffff5f0c5e1ed3 • solo_traveller • co
10
Pros:

El servicio! Arístides fue el mejor y como nos recibieron. Muy amables! Volveré

2026-04-14 • via Nuitee
9
92dd0a9d75407243e415d212d8f8c5fa • solo_traveller • co
7
2026-04-13 • via Nuitee
H
Héctor • couple • co
8
Pros:

Muy buena ubicación y el personal muy amable

2026-04-08 • via Nuitee
A
Angelica • couple • co
7
2026-04-08 • via Nuitee
J
justin • solo_traveller • ca
8
2026-04-08 • via Nuitee
M
Mattos • couple • co
8
Pros:

Ubicación excelente y la tención del personal también

Cons:

Me gustó todo

2026-04-08 • via Nuitee
M
Marcelo • solo_traveller • co
10
Cons:

No funciona la piscina

2026-04-07 • via Nuitee
A
Andrea • couple • co
7
2026-04-06 • via Nuitee
J
Jeisson Jesithn • couple • co
9
Muy bueno cumple con las expectativas y está cerca de todo
Pros:

La ubicación y la vista

2026-04-06 • via Nuitee
C
Cesar • extended_group • co
8
Pros:

La ubicación cerca al malecón de Santa Martha

Cons:

Es un tanto antiguo

2026-04-06 • via Nuitee
S
Sergio Tampier • solo_traveller • cl
8
Pros:

Unbelievable location

Cons:

Service from some staff

2026-04-05 • via Nuitee
O
Ortega • couple • co
2
2026-04-04 • via Nuitee
T
Tania Alexandra • couple • co
8
2026-04-04 • via Nuitee
G
Gloria Isabel • extended_group • co
9
Excelente para familias
Pros:

La ubicación es muy buena, frente a la playa y cerca al parque de los novios y el centro histórico.

Cons:

El desayuno con pocas opciones.

2026-04-04 • via Nuitee
L
Luis • solo_traveller • co
10
Pros:

La atención y ubicación.

Cons:

Hasta el momento todo perfecto.

2026-04-04 • via Nuitee
T
Tomas Segundo • extended_group • co
6
Deterioro
Pros:

El desayuno estuvo muy bueno y variado, además la atención prestada por el señor Aristides fue muy amable, eficaz

Cons:

El hotel tiene muchas zonas deterioradas, tuve un percance con unos bichos que salieron de la cama y picaron a mi hija y no hubo una asistencia médica ni revisión, solo la cambiaron de habitación. Me entristece el deterioro del lugar de la piscina, de 4 días solo la pude usar 1 día.. ojalá y puedan darle vida nuevamente a este lugar pues tengo muy buenos recuerdos de él.

2026-04-03 • via Nuitee
S
Sonni62 • solo_traveller • de
7
Tolle Lage
Pros:

Direkt am Strandboulevard und gleichermassen im historischen Zentrum gelegen. Sehr sauber bequemes Bett, Ventilator, in jedem Stockwetk Balkone mit Sitzgelegenheit und Meerblick, Auswahl beim Frühstück.

Cons:

Durch Nähe zu Strand und Restaurants von 7.00 h morgens bis nachts Beschallung.

2026-04-01 • via Nuitee
A
Andrea Aidee • extended_group • mx
8
Pros:

La atención de la chica en recepción, precio y excelente ubicación.

Cons:

La alberca estuvo en mantenimiento y el almuerzo era muy temprano, eramos 3 personas y solo nos daban 2 toallas.

2026-03-29 • via Nuitee