Park Hotel

Hotels
7.8 (3148 reviews)
Carrera 1 No. 18-67 , Santa Marta , CO
+57 321 5710109

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.85
Reports of bugs in the bathroom and facilities needing restoration.
Service
8.81
Positive feedback about the service and staff attention.
Location
9.35
Excellent location, very central and close to the beach.
Room Quality
6.81
Issues with uncomfortable beds and problems reported with room conditions.
Amenities
7.34
Amenities were mentioned positively, but improvements are noted as necessary.
Value for Money
8.1
Good value for what was paid, considering the location.
Food and Beverage
6.85
Breakfast could improve, with limited healthy options.
Overall Experience
8.31
General satisfaction with a few noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:31

Property Description

Convenient Location and Beachfront Access
Situated just 50 meters from the bustling commercial area and overlooking the picturesque Santa Marta bay beach, Park Hotel offers the perfect blend of convenience and relaxation.

Comfortable Accommodation and Amenities
Each room at Park Hotel is designed to provide a tranquil retreat, featuring private bathrooms and air conditioning. Guests can unwind by the outdoor swimming pool, stroll through the garden, or enjoy a refreshing drink at the on-site bar.

Exceptional Services and Nearby Attractions
Start your day with a complimentary American breakfast, take advantage of the laundry services, and seek travel tips from the 24-hour front desk. Explore nearby attractions like Bolivar square and the Gold museum, then return to the hotel for a soothing massage. Book your stay at Park Hotel now for a memorable experience by the beach.

Important information:

Please note the pool is closed on Tuesday.

Please note the hotel does not offer hot water.

Please note that if you are staying with minors, the following documents must be presented to check into the hotel:
For children under 7 years: civil registration.
For those under 18 years: identity card and civil registration.
Otherwise, without these documents entry is NOT possible.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Location

Guest Reviews

7.8
Based on 3148 reviews
Cleanliness: 6.85
Service: 8.81
Location: 9.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 8.1
Food and Beverage: 6.85
Overall Experience: 8.31
O
olivero • couple • co
8
2026-10-27 • via Nuitee
A
Andres • couple • co
1
2026-10-27 • via Nuitee
C
caballero • couple • co
10
2026-10-25 • via Nuitee
G
Gómez Beltrán • solo_traveller • co
10
2026-10-22 • via Nuitee
D
Deissy • family_with_children • co
10
Fabuloso, esta muy bien ubicado
Pros:

Las instalaciones, está remodelado y hermoso, siempre me hospedo ahi y es muy familiar

Cons:

La via de acceso, esta sobre la vía que está en reparación y hay un poco de ruido pero es externo al hotel

2026-10-14 • via Nuitee
S
Sebastian • couple • co
9
2026-10-14 • via Nuitee
N
Natalia • couple • co
10
Felicidad frente al mar
Pros:

La atención, la ubicación

Cons:

Aveces la atención de la señora que servía el desayuno

2026-10-13 • via Nuitee
E
EDGAR YESSID • solo_traveller • co
8
Pros:

Excelente relación calidad precio

2026-10-07 • via Nuitee
N
Nelsy • solo_traveller • co
8
Pros:

Si atención es bueno y sus anfitrión ,

Cons:

A las habitación si le falta un poquito más de remodelación, así estará excelente,

2026-09-15 • via Nuitee
H
Henry • couple • co
10
2026-09-15 • via Nuitee
F
fernando • extended_group • co
8
Bueno por el precio
Pros:

Excelente ubicación

2026-09-15 • via Nuitee
Y
YEICE • solo_traveller • co
10
Me encanto el hotel
Pros:

La atención del personal, super amables y dispuestos a solucionar nuestras necesidades.

Cons:

Realmente no tiene mucho que ver con el hotel pero ellos pueden establecer planes para mitigar y es el hecho que había mucho polvo dentro del hotel en sillas y áreas de estar, sobre todo en las terrazas, esto debido a las obras en la vía.
Reiteró que sería bueno que implementen estrategias para mejorar el aspecto visual del hotel.

2026-09-14 • via Nuitee
J
JORGE • solo_traveller • co
9
2026-09-11 • via Nuitee
K
Kelly • couple • co
1
2026-09-10 • via Nuitee
A
ANDREA • solo_traveller • co
10
2026-09-08 • via Nuitee
V
Victor • solo_traveller • es
3
2026-09-08 • via Nuitee
E
eliane • solo_traveller • co
8
Pros:

La ubicación

Cons:

Las habitaciones necesitan un poco de remodelación, sus accesorios son ya muy antiguos

2026-09-07 • via Nuitee
G
Geraldine • solo_traveller • co
9
Pros:

El desayuno

2026-09-05 • via Nuitee
O
Oscar Mario • family_with_children • co
8
!perfecto!
Pros:

Es muy buena la ubicación del hotel vista al mar

Cons:

En el momento que fui, estaba realizando arreglos de tuberías sanitarias a fuera de las instalaciones, por lo que me pareció un poco incomodo por los olores.

2026-09-05 • via Nuitee
D
David Alberto • solo_traveller • co
8
Pros:

Personal respetuoso

Cons:

Deberían avisar que hay una obra gigante justo frente al hotel

2026-09-05 • via Nuitee