Hotel Kupolen

Hotels
6.2 (795 reviews)
Kupolen 111 , Borlänge , se

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Low breakfast quality

Categories

Cleanliness
4.7
Several reviews mention dirty rooms and issues with the cleanliness, indicating below average performance.
Service
7.2
Most guests mention helpful staff, although issues with staff availability were noted.
Location
8.2
Conveniently located near shopping, transport, and amenities.
Room Quality
5.7
Rooms described as basic, with some dark and uninviting features.
Amenities
6.2
Amenities mentioned include free parking and basic offerings, but mixed feedback on quality.
Value for Money
6.7
Overall see value in pricing but feel the quality does not match in some areas.
Food and Beverage
5.2
Multiple complaints about breakfast quality and options available.
Overall Experience
5.7
Guests have mixed feelings overall, noting specific positive aspects but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:30

Property Description

Convenient Location in Shopping Centre
Hotel Kupolen is conveniently located in Borlänge’s largest shopping centre, Kupolen, offering easy access to shops and restaurants.

Comfortable Rooms with Amenities
Each room at Hotel Kupolen features private bathrooms, TVs, and radios, ensuring a comfortable stay for guests.

Relaxing Leisure Facilities Nearby
Guests can unwind at Aqua Nova Swimming Centre, located just a 5-minute drive away, which offers pools, hot tubs, and saunas.

To experience convenience, comfort, and leisure, book your stay at Hotel Kupolen today!

Important information:

Please note that guests need to contact the hotel in advance in order to receive an entry code. Contact details are included in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 100 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 795 reviews
Cleanliness: 4.7
Service: 7.2
Location: 8.2
Room Quality: 5.7
Amenities: 6.2
Value for Money: 6.7
Food and Beverage: 5.2
Overall Experience: 5.7
D
Daniel • solo_traveller • se
8
2026-04-22 • via Nuitee
E
Erik • couple • se
3
2026-04-03 • via Nuitee
B
Björnemalm • solo_traveller • se
5
Ok
Pros:

Läget

Cons:

Frukosten

2026-04-01 • via Nuitee
J
Jari • solo_traveller • se
7
Pros:

Överlag ganska ok.

Cons:

Slitet, fåtölj på rummet såg ganska äcklig ut.

2026-03-30 • via Nuitee
D
Danielsson • couple • se
1
Pros:

Välstädat rum

Cons:

Gick inte att få tag på personal, rummet var alldeles för varmt 24.7 grader ingen Frukost trots att det ingick

2026-03-29 • via Nuitee
E
Emelie • couple • se
2
Glad att vi bara behövde sova där och inte behövde vistas inne på hotellet mer än absolut nödvändigt
Pros:

Bra läge. Bekväm säng

Cons:

Trångt, gick inte att låsa toalettdörren, slitet och ofräscht, trasiga lister,färgsläpp, Sifonen i duschen svart av smuts och tilltäppt så vattnet rann knappt ner, ventilationen täckt av damm, mannen i receptionen bara fräste när vi frågade vart frukosten serverades. Personalen på frukosten verkade kuvad. Den lilla personal som fanns arbetade i vanliga civila kläder och utan handskar när maten hanterades. Fanns ingen som helst möjlighet att se att det var personal om man inte såg att dom var i det öppna ”köket”.

2026-03-23 • via Nuitee
J
j&u • family_with_children • se
8
2026-03-23 • via Nuitee
D
Dennis • extended_group • se
7
Pros:

Hon var trevlig hon som jobbade där

2026-03-23 • via Nuitee
A
Andreas • family_with_children • se
2
2026-03-23 • via Nuitee
M
Marko • couple • se
6
Pros:

Prisvärt, bra läge.

Cons:

Sängarna lnkl kuddar/täcke skulle behöva en uppgradering.

2026-03-22 • via Nuitee
C
Carina • solo_traveller • se
8
Allt ok
Pros:

Trevlig kökspersonal ordnade frukostpåse, eftersom jag skulle med en tidig buss.
Hotellet har bytt till ett fungerande kodlås( det var trögt förra året)
Enkelt och funktionellt rum.
Stolar, soffor och kaffe finns utanför rummen.

Cons:

Fin utsikt denna gång mot Romme. Vissa rum har fönster in mot gallerian.

2026-03-22 • via Nuitee
R
Rafael • solo_traveller • us
9
Small room but great location and value
Pros:

Location, value, and service.
Friendly staff and good breakfast.
Good alternative if you want to ski in Romme Alpine; 30 minute public transportation ride.

Cons:

Room is small and the check in process was not well communicated.
The hotel and reception is in the 5th floor and they send you a code to get into the building and another code to open a box with a key to the elevator and your room. Be sure to get it write you he there.

2026-03-20 • via Nuitee
H
Henrik • couple • se
6
Pros:

Rent, fräscht och enkelt. Skön säng. Trevligt gemensamt utrymme. Gångavstånd till stan.

Cons:

TV:n fungerade inte (kontakten i TV:n trasig) äggen tog slut till frukosten. Vattnet i duschen rann inte undan. Gemensam kyl där drycken inte fick vara ifred.

2026-03-19 • via Nuitee
T
Torbjörn • solo_traveller • se
7
2026-03-17 • via Nuitee
S
Sabina • family_with_children • se
8
2026-03-15 • via Nuitee
O
Ola • solo_traveller • se
7
2026-03-15 • via Nuitee
J
Jan • couple • se
2
Pros:

Ganska mysigt att sitta i de gemensamma utrymmena.

Cons:

Ofräscht, dusch/WC som på ett sjukhus. Lågbudget behöver inte betyda att äggen tar slut på frukosten.

2026-03-14 • via Nuitee
L
Lillemor • couple • se
4
Pros:

Sängarna var sköna

Cons:

Alltför litet rum för två personer.
Tv fungerar inte!

2026-03-13 • via Nuitee
J
John • solo_traveller • se
8
Pros:

Helt okej. Lugnt och skönt.

Cons:

Inte mycket för det priset.

2026-03-12 • via Nuitee
L
lennart • solo_traveller • se
8
2026-03-12 • via Nuitee