Hotel Carlton

Hotels
8.3 (4248 reviews)
Av. Habib Bourguiba , Tunis , tn

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Children allowed

Facilities

Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Great location
Friendly staff
Cons:
Cancellation issues
No iron in room
Soft beds

Categories

Cleanliness
7.8
Multiple reviews mention clean rooms, but one review hints at cleanliness issues.
Service
8.5
The staff is described as friendly and attentive in several reviews.
Location
8.8
Many reviews highlight the hotel's excellent location in the city center.
Room Quality
8.3
Rooms are described as comfortable and some have great views.
Amenities
7.8
Some missing amenities noted, such as no iron in the room.
Value for Money
8.1
Good value for the location and comfort provided.
Food and Beverage
8.8
Breakfast is mentioned as delicious and varied in various reviews.
Overall Experience
8.3
General appreciation for the stay, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 12:23

Property Description

Luxurious 1926 Art Nouveau Building
Hotel Carlton, a luxurious 1926 Art Nouveau building, offers a charming stay in the heart of Tunis. The rooms feature satellite TV, private bathrooms, and orthopaedic mattresses for a comfortable experience.

Convenient Location
Situated just 500 metres from the Medina, Hotel Carlton provides easy access to the vibrant city life. Guests can enjoy panoramic views of Avenue Habib Bourguiba from select balconies and explore nearby attractions such as the Theatre of Tunis and the Tunis Train Station.

Modern Amenities
With 3-star accommodation, room service, and complimentary Wi-Fi, Carlton Hotel ensures a convenient and enjoyable stay for all guests. Book now for a delightful experience in Tunis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4248 reviews
Cleanliness: 7.8
Service: 8.5
Location: 8.8
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.1
Food and Beverage: 8.8
Overall Experience: 8.3
C
Claudio • solo_traveller • it
8
2026-04-04 • via Nuitee
A
Abdulhadi • family_with_children • ly
8
2026-04-04 • via Nuitee
M
Marta • family_with_children • es
7
Pros:

La ubicació és molt bona, ja que queda molt a prop de la medina i de l'estació de tren. A més, l'esmorzar és molt complet.

Cons:

L'habitació era una mica massa petita. Tampoc no hi ha servei de bar ni per comprar una ampolleta d'aigua.

2026-04-03 • via Nuitee
N
Noël • solo_traveller • fr
8
Séjour, agréable , juste un peu plus attention aux clients du matin
Pros:

La propreté, le confort

Cons:

Au petit déjeuner, voirle personnels discuter alors que mon assiette sale est encore sur ma table.

2026-04-03 • via Nuitee
S
Sergio • extended_group • es
8
Pros:

Todo muy nuevo, bien ubicado, buen precio y desayuno excepcional

2026-04-02 • via Nuitee
M
Maria • family_with_children • gb
9
Pros:

The quality of the products of the breakfast. The excellent location. The staff members and how they accommodated our needs as we made a small mistake with our reservation l, but they solved it

Cons:

The bathroom was not spotless clean, a bit of hair from previous customers were found.

2026-04-02 • via Nuitee
E
ERBULUT • extended_group • tr
10
Pros:

Hello We stayed in Tunisia for 4 days with 2 friends from Turkey, and the hotel was really very good in every sense, especially the staff who worked were excellent, and my 2 brothers who worked at the reception took care of us in every sense, especially hedi, thank you very much and I recommend the hotel in every sense

2026-04-02 • via Nuitee
S
SARITA • extended_group • nl
7
Pros:

Staff was friendly and cooperative

2026-04-02 • via Nuitee
A
Alexander • couple • gb
6
Great location, some slight issues with other things.
Pros:

Location is great. Modern decor in the rooms. Good choice at breakfast.

Cons:

No hot water on one morning.
Key stopped working one day which required three back and forth trips to reception in a row as their remedy repeatedly didn’t work.
One day we requested housekeeping mid afternoon as it had only been partly done when we arrived back. We went out again and came back after two hours where reception assured it had been done. It hadn’t, so had to request again.
Breakfast one morning was incredibly busy so it was tricky getting a table.
Not the hotel’s fault, but very pushy restaurant workers trying to get you into their restaurants on the road along from the hotel - walk down the middle of the boulevard if you want to avoid them!

2026-04-01 • via Nuitee
H
Helena • couple • es
10
Pros:

Servicio de transporte al aeropuerto. Posibilidad de cambio de moneda. La ubicación en la avenida principal, cerca de la medina.

2026-04-01 • via Nuitee
A
Azzam • solo_traveller • ca
8
Good Central Location
Pros:

Central location. Walking distance to the old city and downtown shopping. The breakfast is very good, it includes a variety of cheeses, local hot plates and crepes. The single room I had was clean with modern bathroom but the bed was too firm for me.

Cons:

The beds were too firm for me.

2026-04-01 • via Nuitee
S
Salvatore • family_with_children • it
10
Pros:

Un po' tutto solamente la prima colazione meno appagante x I miei gusti

Cons:

La colazione al mattino

2026-03-31 • via Nuitee
E
Elena • solo_traveller • dk
8
Pros:

Fantastic location, central and close to the Medina.
Comfortable bed and good breakfast with many options.

2026-03-31 • via Nuitee
L
Lāsma • extended_group • lv
10
Ērti, komfortabli un stilīgi
Pros:

Izcila atrašanās vieta, fantastiskas brokastis, lieliska pirmā pieredze Tunisijā.

2026-03-31 • via Nuitee
N
Najar • couple • fr
10
Nous y venons et nous y revenons
Pros:

Très bon petit dejeuner

2026-03-31 • via Nuitee
N
NICOLE • family_with_children • fr
9
Pros:

Très bon petit déjeuner avec du choix salé sucré
Le personnel est très agréable et professionnel

2026-03-31 • via Nuitee
A
ALEŠ • solo_traveller • cz
7
Pros:

Location was really good
Breakfast eas enjoyable
Bed wasn't wornout

Cons:

Bad was small
They should (as everywhere in Tunis) look more after cleanliness
Only some members of staff were speaking real English
The reception wasn't very helpful

2026-03-31 • via Nuitee
L
Lorieux • solo_traveller • fr
10
Je reviendrai sans faute ❤️
Pros:

Séjour impeccable

Cons:

L’emplacement, l’accueil, la propreté

2026-03-30 • via Nuitee
I
issa • family_with_children • tn
8
Très bon séjour, je recommande
Pros:

La disponibilité du personnel, la localisation par rapport à la médina et centre de Tunis.

2026-03-30 • via Nuitee
B
Bousbih • solo_traveller • fr
9
Très bon séjour, confortable, avec un personnel accueillant
Pros:

Oui, j’ai beaucoup aimé cet établissement, notamment pour le confort et la gentillesse du personnel.

Cons:

Tout était très bien, simplement il n’y a pas de fer à repasser en chambre, mais l’établissement propose un service de repassage.

2026-03-30 • via Nuitee