Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good amenities
Cons:
Issues with room maintenance
Long check-in times
Service inconsistencies

Categories

Cleanliness
8.33
Rooms were reported clean, but some amenities were lacking.
Service
9.3
Staff was described as excellent and attentive.
Location
9.34
The hotel has a great location with direct beach access.
Room Quality
8.79
Generally good with some outdated aspects mentioned.
Amenities
9.32
Good variety of activities and facilities available.
Value for Money
8.78
Mixed sentiments with some comments on service quality.
Food and Beverage
8.83
Food was generally good, but some meals were restricted.
Overall Experience
9.3
Overall sentiments were positive despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:42

Property Description

Luxurious Amenities

Featuring a hot tub, pool, fitness centre, and tennis court, Zuana Beach Resort offers the perfect blend of relaxation and recreation.

Comfortable Accommodations

Bright and spacious rooms with free Wi-Fi, plasma TVs, air conditioning, and fans ensure a comfortable stay.

Culinary Delights

Indulge in a daily buffet breakfast and savor international dishes at the on-site restaurant.

Book your stay at Zuana Beach Resort in Santa Marta for a truly unforgettable experience by the beach.

Important information:

In accordance with the provisions of Article 17 of Law 679 of 2001, the Hotel Zuana Beach Resort warns tourists that the exploitation and sexual abuse of minors in the country is punishable under criminal and administrative law. For this reason, children and adolescents must be accompanied by their parents and present an identity document. In case of traveling with another adult, relative or not relative, they must also present an authorization signed by both parents notarized.

Please Note: A TP-11 tourist visa or 5/PTP-5 permit must be presented upon arrival.

Please keep in mind that an 8% consumer tax will be applied to beverages and meals for all guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 293 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
M
Mariana • family_with_children • us
10
2026-02-15 • via Nuitee
M
Manuel • family_with_children • ec
9
Zuana excelente elección
Pros:

Excelente el alojamiento, muy cómodo, habitación con vista a la playa, personal amable

Cons:

Un poco costosa la comida y bebida

2026-02-10 • via Nuitee
M
Maria Fernanda • couple • co
6
2026-02-08 • via Nuitee
J
jenny Andrea • family_with_children • co
10
Pros:

La atención prestada

Cons:

Todo me gustó

2026-01-30 • via Nuitee
V
Vargas • family_with_children • co
10
Pros:

Todo

Cons:

Nada

2026-01-28 • via Nuitee
J
Jhon Mario • couple • co
10
Excelente atención y buenas instalaciones
Pros:

El personal fue muy amable y siempre estuvo atento y dispuesto a ayudar

Cons:

Hizo falta un lugar para disfrutar la noche con música, baile y actividades nocturnas, pues el bar nocturno estaba en remodelación

2026-01-19 • via Nuitee
B
Benedicto • family_with_children • co
9
EXCELENTE
Pros:

Playa
Piscina
Restaurante
Atencion del personal en carpa de playa, especialmente Stevenson

2026-01-19 • via Nuitee
A
Andrea • family_with_children • co
10
2026-01-19 • via Nuitee
C
Carmen • family_with_children • co
10
Pros:

Cómodo, apto para familias con niños, súper amplio y limpio

2026-01-18 • via Nuitee
N
Nilton • solo_traveller • co
9
Pros:

Todo excelente

Cons:

Los precios de bebidas y comidas un poco altas

2026-01-18 • via Nuitee
M
MENDEZ ALFARO • family_with_children • co
10
Pros:

Todo es espectacular sus empleados e instalaciones

2026-01-17 • via Nuitee
C
Claudia • family_with_children • co
10
Pros:

La atención, la limpieza y la disposición de los colaboradores, me encantó los bailes de la programación de las 8:00 pm y las hermosas voces que cantan

2026-01-17 • via Nuitee
S
Stephanie • family_with_children • co
1
No me dejaron hospedar y me echaron del hotel a mí y a mi pareja y dejaron quedarse al resto de huéspedes
Pros:

Ni siquiera me dejaron hospedar

Cons:

Todo

2026-01-13 • via Nuitee
D
Diego • family_with_children • co
7
Pros:

Las zonas sociales. Dispone de variedad de actividades.

Cons:

El cargue de las propinas a la facturación de cada servicio que se toma, el cual se realiza de manera automática.

2026-01-12 • via Nuitee
M
Mercedes • family_with_children • co
10
2026-01-12 • via Nuitee
C
clara ines • family_with_children • co
8
Gran resort
Pros:

Es un gran resort. Bonitas playas. Muy buena comida pero poco personal para la temporada. Muy lentos los pedidos de comida.

Cons:

Muy lentos los pedidos de comida. El aseo de la hab fue regular. Nos dejaron sin toallas en el baño y se demoraron mucho para traer las limpias. No asearon la cafetera ni los posillos usados.

2026-01-11 • via Nuitee
L
Lina • family_with_children • co
10
2026-01-11 • via Nuitee
C
Claudia • family_with_children • co
10
Pros:

Todo espectacular. Unas verdaderas vacaciones.

2026-01-11 • via Nuitee
J
Jacqui • couple • ie
7
Enjoyable
Pros:

Beautiful location and friendly staff

Cons:

Aircon was broken for 3 of our 5 day stay was uncomfortable in the heat

2026-01-11 • via Nuitee
R
Remolina M • family_with_children • co
5
2026-01-04 • via Nuitee