Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good amenities
Cons:
Issues with room maintenance
Long check-in times
Service inconsistencies

Categories

Cleanliness
8.33
Rooms were reported clean, but some amenities were lacking.
Service
9.3
Staff was described as excellent and attentive.
Location
9.34
The hotel has a great location with direct beach access.
Room Quality
8.79
Generally good with some outdated aspects mentioned.
Amenities
9.32
Good variety of activities and facilities available.
Value for Money
8.78
Mixed sentiments with some comments on service quality.
Food and Beverage
8.83
Food was generally good, but some meals were restricted.
Overall Experience
9.3
Overall sentiments were positive despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:42

Property Description

Luxurious Amenities

Featuring a hot tub, pool, fitness centre, and tennis court, Zuana Beach Resort offers the perfect blend of relaxation and recreation.

Comfortable Accommodations

Bright and spacious rooms with free Wi-Fi, plasma TVs, air conditioning, and fans ensure a comfortable stay.

Culinary Delights

Indulge in a daily buffet breakfast and savor international dishes at the on-site restaurant.

Book your stay at Zuana Beach Resort in Santa Marta for a truly unforgettable experience by the beach.

Important information:

In accordance with the provisions of Article 17 of Law 679 of 2001, the Hotel Zuana Beach Resort warns tourists that the exploitation and sexual abuse of minors in the country is punishable under criminal and administrative law. For this reason, children and adolescents must be accompanied by their parents and present an identity document. In case of traveling with another adult, relative or not relative, they must also present an authorization signed by both parents notarized.

Please Note: A TP-11 tourist visa or 5/PTP-5 permit must be presented upon arrival.

Please keep in mind that an 8% consumer tax will be applied to beverages and meals for all guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 293 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
G
gabriela • extended_group • co
9
2026-04-03 • via Nuitee
L
Luisa Fernanda • extended_group • co
10
Excelente estadía
Pros:

El personal, muy amable
Limpieza
Seguridad
Ambientes tranquilos

2026-04-03 • via Nuitee
J
Juan Camilo • couple • co
10
Excelente hotel, su servicio es único
Pros:

La atención de tod el personal

Cons:

Limitada carta de comidas

2026-04-02 • via Nuitee
B
Bert • family_with_children • us
10
Family oriented paradise
Pros:

All staff was extremely friendly and helpful

2026-04-02 • via Nuitee
C
Corredor Bonelo • family_with_children • co
10
Pros:

Muy completo, lindo, el personal excelente.

Cons:

No varían mucho el desayuno.

2026-03-29 • via Nuitee
J
Jorge • family_with_children • us
5
2026-03-28 • via Nuitee
J
Juliette • couple • pa
10
2026-03-27 • via Nuitee
H
Hernan • family_with_children • co
10
Pros:

Suite 100!

2026-03-19 • via Nuitee
P
Paola • family_with_children • co
1
Mal
Cons:

Viví una mala experiencia se nos inundó la habitación y se nos mojaron las cosas y nos tocó hacer trasteo a otra habitación y perder tiempo

2026-03-17 • via Nuitee
M
Manuel • couple • co
10
2026-03-17 • via Nuitee
P
Petano • family_with_children • co
10
2026-03-16 • via Nuitee
L
Luisa Fernanda • couple • co
8
2026-03-16 • via Nuitee
C
CLARA • extended_group • co
4
Muy costosa para lo que ofrece el hotel, tiene tarifa de 5 estrellas, cuando en realidad es de 3.
Pros:

la piscina, es grande

Cons:

La comida no es la mejor, no tiene buena gastronomia

2026-03-10 • via Nuitee
J
Jorge • extended_group • co
8
Buenas instalaciones, comida regular
Pros:

Las instalaciones

Cons:

La comida no es tan buena para ser un hotel así

2026-03-08 • via Nuitee
H
Hermelinda • extended_group • us
10
Memorable
Pros:

Every thing

Cons:

Nothing

2026-02-28 • via Nuitee
M
manuel • couple • co
10
2026-02-28 • via Nuitee
C
Carlos Alberto • family_with_children • co
9
Pros:

Es un excelente hotel, a pesar de sus años de inauguración, en especial por la atención de su personal.

Cons:

Tienen que mejorar el aire acondicionado de las habitaciones

2026-02-28 • via Nuitee
R
Robert • family_with_children • pl
10
2026-02-27 • via Nuitee
W
Wilfer Oswaldo • couple • co
10
2026-02-24 • via Nuitee
D
DIANA CAROLINA • family_with_children • co
10
Pros:

Me encanta

2026-02-24 • via Nuitee