Hotel Be La Sierra

Hotels
8.4 (2361 reviews)
Cra 1 No. 9 - 47 El Rodadero , Santa Marta , co

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good food
Cons:
Cleanliness issues
Problems with amenities
High costs

Categories

Cleanliness
7.76
Some guests mentioned issues with cleanliness and maintenance.
Service
9.03
Overall positive feedback about the staff's friendliness and service quality.
Location
9.27
Multiple reviews highlighted the excellent location and proximity to the beach.
Room Quality
7.72
Mixed reviews on room quality; some issues reported with amenities.
Amenities
7.75
Some amenities, like the elevator and pool hours, were criticized.
Value for Money
8.21
Perception of cost being a bit high for the quality received.
Food and Beverage
8.76
Generally favorable reviews regarding food quality, especially breakfast.
Overall Experience
8.73
Guests enjoyed their stays despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:44

Property Description

Luxurious Accommodation

La Sierra Hotel, located on Rodadero Beach, offers modern and comfortable rooms with complimentary orange décor, wooden furniture, and queen-sized beds. Each room is equipped with air conditioning, cable TV, and a minibar for a relaxing stay.

Exquisite Dining Experience

Indulge in a tropical themed restaurant and bar at La Sierra, serving international cuisine and exotic cocktails. Start your day with a delicious breakfast buffet featuring a variety of options including fruit salad, pastries, and cakes.

Convenient Location

Conveniently situated just a 15-minute drive from Simon Bolivar Airport and 5 minutes from Santa Marta's historical town centre, La Sierra Hotel is the perfect choice for travelers seeking easy access to both the beach and city attractions. Book now for an unforgettable stay!

Important information:

Please note that a hotel insurance service charge of COP 10,000 per person per night will be charged.
All minors under 18 years of age must present a valid identification document with a photograph to prove their identity and that of their parents.
1. If children travel with their parents, they must present an identification document for the minor and their parents, ID card or passport.

2. If the children travel with only one parent, the accompanying father or mother must also present the civil birth registry showing the name of the parents or authorization to leave the country of the Father or Mother.

3. If children travel with third parties other than their parents, they must bring the authorization form for entry with minors given by the hotel, authenticated by a notary public or, failing that, permission to exit the country of origin by their parents.
Guests must show a photo ID and credit card upon check-in. Special requests are subject to availability and may incur an additional charge.
Please inform hotel be la Sierra in advance of your expected arrival time. You can use the special requests box during your booking form or contact the property directly.
License number: 6121Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for COP 60,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2361 reviews
Cleanliness: 7.76
Service: 9.03
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
A
Andrés solo_traveller co
7
Pros:

Ubicación muy buena

Cons:

Que no hacen aseo en las habitaciones todos los días

2026-06-25 via Nuitee
C
Carlos José solo_traveller co
10
2026-06-23 via Nuitee
N
Nicolas extended_group co
10
Muy agradable, nos encantó la habitación por su comodidad y la vista al mar. El televisor y el aire perfectos, también e
Pros:

La habitación, los desayunos, la ubicación cerca de la playa, las instalaciones y la atención

Cons:

La piscina cerraba muy temprano, de resto todo bien

2026-06-22 via Nuitee
E
Eliana extended_group co
9
Recomendado!
Pros:

La limpieza y la amabilidad del personal, las instalaciones también muy lindas

2026-06-22 via Nuitee
R
Ruben Dario solo_traveller co
9
Pros:

Mejorar la variedad del desayuno

Cons:

Piscina

2026-06-21 via Nuitee
E
Emita TDF solo_traveller ar
10
Pros:

La amabilidad y atención del personal

Cons:

No tengo que decir por que fue excelente

2026-06-20 via Nuitee
D
Diego family_with_children co
8
buen lugar, puede mejorar mas
Pros:

ubicacion

Cons:

horario de piscina muy corto

2026-06-19 via Nuitee
G
Gallego solo_traveller co
10
Pros:

La comida, el personal, el aseo del lugar , de mi habitación todo

Cons:

No aplica

2026-06-19 via Nuitee
H
HERNAN DARIO family_with_children co
9
2026-06-17 via Nuitee
M
Marcos solo_traveller co
10
Pros:

Sin duda, la atención del personal de recepción desde el día 1, haciéndote sentir en casa siempre.
Además, la facilidad y cercanía para todo desde la ubicación del hotel.

2026-06-17 via Nuitee
M
montagut medrano couple co
9
2026-06-17 via Nuitee
F
Frank solo_traveller us
5
Probably not a good value for what you pay....
Pros:

The location is excellent, right on Rodadero Beach.

Cons:

The breakfast was very basic and not very appetizing. By the 3rd day (I stayed 4 nights), I decided to eat breakfast outside the hotel. There is only 1 elevator in the hotel for 11 floors of rooms (I believe 7-9 rooms per floor) and in the morning and sometimes other times, I had to wait 10+ minutes just to get up or down (it was high season so the hotel was jam packed). I was on the 6th floor and it got to the point where I just took the stairs. The rooms are tiny and basic. Nowhere to sit except on the bed.

2026-06-17 via Nuitee
L
Luis couple co
8
2026-06-16 via Nuitee
I
Inversiones extended_group co
8
2026-06-16 via Nuitee
O
Oscar Mauricio solo_traveller co
10
Pros:

Excelente ubicación y atención al cliente

Cons:

Hubo exceso de ruido durante el momento de limpieza de otras habitaciones

2026-06-16 via Nuitee
O
orlando a family_with_children co
8
Muy recomendable
Pros:

La atención del personal

Cons:

Qué tuvimos que solicitar apoyo por cuestiones de mantenimiento.

2026-06-15 via Nuitee
O
Oquendo Cano solo_traveller co
9
Pros:

La ubicación y la vista al mar de la habitación

Cons:

El tamaño de la piscina

2026-06-14 via Nuitee
I
Isabel solo_traveller co
10
Pros:

Excelente la atención del personal,muy limpias las instalaciones y excelente ubicación

2026-06-14 via Nuitee
F
Francisco solo_traveller co
10
Pros:

Excelente ubicación y Excelente servicio y comida

2026-06-12 via Nuitee
C
Carlos solo_traveller co
7
Pros:

Habitaciones cómodas. Buenos desayunos.

Cons:

Piscina. Invasión de palomas. No tiene parqueo.

2026-06-12 via Nuitee