Hotel Be La Sierra

Hotels
8.4 (2282 reviews)
Cra 1 No. 9 - 47 El Rodadero , Santa Marta , co

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good food
Cons:
Cleanliness issues
Problems with amenities
High costs

Categories

Cleanliness
7.76
Some guests mentioned issues with cleanliness and maintenance.
Service
9.03
Overall positive feedback about the staff's friendliness and service quality.
Location
9.27
Multiple reviews highlighted the excellent location and proximity to the beach.
Room Quality
7.72
Mixed reviews on room quality; some issues reported with amenities.
Amenities
7.75
Some amenities, like the elevator and pool hours, were criticized.
Value for Money
8.21
Perception of cost being a bit high for the quality received.
Food and Beverage
8.76
Generally favorable reviews regarding food quality, especially breakfast.
Overall Experience
8.73
Guests enjoyed their stays despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:44

Property Description

Luxurious Accommodation

La Sierra Hotel, located on Rodadero Beach, offers modern and comfortable rooms with complimentary orange décor, wooden furniture, and queen-sized beds. Each room is equipped with air conditioning, cable TV, and a minibar for a relaxing stay.

Exquisite Dining Experience

Indulge in a tropical themed restaurant and bar at La Sierra, serving international cuisine and exotic cocktails. Start your day with a delicious breakfast buffet featuring a variety of options including fruit salad, pastries, and cakes.

Convenient Location

Conveniently situated just a 15-minute drive from Simon Bolivar Airport and 5 minutes from Santa Marta's historical town centre, La Sierra Hotel is the perfect choice for travelers seeking easy access to both the beach and city attractions. Book now for an unforgettable stay!

Important information:

Please note that a hotel insurance service charge of COP 10,000 per person per night will be charged.
All minors under 18 years of age must present a valid identification document with a photograph to prove their identity and that of their parents.
1. If children travel with their parents, they must present an identification document for the minor and their parents, ID card or passport.

2. If the children travel with only one parent, the accompanying father or mother must also present the civil birth registry showing the name of the parents or authorization to leave the country of the Father or Mother.

3. If children travel with third parties other than their parents, they must bring the authorization form for entry with minors given by the hotel, authenticated by a notary public or, failing that, permission to exit the country of origin by their parents.
Guests must show a photo ID and credit card upon check-in. Special requests are subject to availability and may incur an additional charge.
Please inform hotel be la Sierra in advance of your expected arrival time. You can use the special requests box during your booking form or contact the property directly.
License number: 6121Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for COP 60,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2282 reviews
Cleanliness: 7.76
Service: 9.03
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
R
Raquel solo_traveller es
10
2026-03-11 via Nuitee
V
Vilma family_with_children co
10
2026-03-10 via Nuitee
Y
Yrsa couple dk
8
Pros:

lå centralt uden alt for meget larm - super venlig serviceminded personale

2026-03-09 via Nuitee
Z
zair solo_traveller co
7
2026-03-09 via Nuitee
C
Cortes couple cl
10
Perfecta
Pros:

Calidad , buena voluntad , espacios , ubicación frente a la playa

Cons:

Todo bien

2026-03-08 via Nuitee
A
Angela solo_traveller us
8
Good location. Decent price.
Pros:

Location is perfect. Balcony was amazing overlooking the action of Rodadero. Very good price for location. Bed was comfortable.

Cons:

Room itself was ok. No hot water in shower. Breakfast could have been better.

2026-03-08 via Nuitee
M
Mauricio José García C family_with_children co
6
Evaluación de la ubicación, instalaciones y servicios del alojamiento
Pros:

La ubicación es excelente, frente al mar, aunque tenía el inconveniente de que, por la noche, la música de los grupos estaba muy alta y se extendía hasta altas horas. Para quienes disfrutan de la rumba, es ideal. Sin embargo, no es una opción muy recomendada para un plan familiar.

Cons:

Las instalaciones requieren mantenimiento. Solo hay un ascensor, lo que resultó incómodo, ya que viajábamos con una persona con dificultades para caminar, por lo que tuvimos que esperar bastante tiempo para poder utilizarlo. Aunque en las fotos la piscina parece amplia, en realidad es bastante pequeña.

2026-03-07 via Nuitee
E
EDUARDO RUFINO family_with_children ar
9
Pros:

Es un excelente hotel con muy buena ubicación, el personal fue cordial y muy atento y gracias eso pasamos una estadía agradable y tranquila

Cons:

El desayuno era muy precario y con poca variedad

2026-03-04 via Nuitee
M
Martha Patricia family_with_children co
8
Pros:

Bendecido día...
Ls amabilidad del personal todos muy queridos..excepto el sr de la piscina......
Recepción EXCELENTE

Cons:

No nos gusto la cantidad de palomas... toca tener cuidado pirque se entrsr y vurlven nada la habitación.
Con respecto al jabón en nuestro caso muy poco para 4 personas..no nos dejaron ni champu ni acondicionador.
Gracias

2026-03-04 via Nuitee
E
Edwige couple fr
7
Pros:

petit dejeuner correct. Personnel efficace et dévoué. Une seule nuit est un peu juste pour donner une évaluation impartiale.

Cons:

Rien. Tout etait bien. le prix était un peu élevé.

2026-03-03 via Nuitee
R
Rodrigo couple cl
7
Estadía normal.
Pros:

La ubicación ya que esta al frente de la playa, cerca de restaurantes y agencias de turismo, y de locales de artesania.

Cons:

El hotel esta bien, pero la playa rodadero no es bonita.

2026-03-03 via Nuitee
M
miguelgm12 couple co
8
Excelente ubicación y vista.
Pros:

Lo mejor del hotel es la ubicación y la vista desde la habitación con balcón, el desayuno es bueno y el sitio limpio.

Cons:

La piscina es muy pequeña, es mas tipo jacuzzi o para niños.

2026-03-03 via Nuitee
N
Nayara couple es
6
Nada que ver con las imagenes
Pros:

Personal nada simpatico ni cercano. El aire acondicionado no funcionaba, tuvimos que pedir arreglarlo. Nuestra reserva era con vistas, llegamos y nos dicen que no tenemos vistas, tras quejarnos nos ofrecen una y al entrar resulta que la vista era entre dos edificios nada que ver con la foto. Muchisimo ruido, normal por la ubicacion que tiene, pero podian poner ventanas mas gruesas. La comida tambien dejaba que desear. En la habitacion habia hormigas. El ultimo dia te pasan factura de lo gastado en el restaurante del hotel, donde al acabar la comida te hacen firmar un ticket, miralo bien ya que incluye una propina que no te avisan y luego te dicen que es obligatorio pagarlo ya que lo firmaste, tambien nos quejamos ya que no avisaron de eso. La piscina es enana.

2026-03-02 via Nuitee
D
Dell couple us
7
2026-03-02 via Nuitee
M
María Ignacia family_with_children co
10
Gratitud y felicidad
Pros:

Restaurante

2026-03-02 via Nuitee
S
Sara couple co
8
2026-03-01 via Nuitee
S
Steven family_with_children us
10
Pros:

The staff was great they suprized us with fruit and wine for our anniversary the location is right in front of the beach a good breakfast very clean the juniior suites have the best view of the beach . We will be back again for sure.

Cons:

Very small pool but the beach is right there .

2026-02-28 via Nuitee
S
SAMUEL JOSE family_with_children co
5
Agradable
Pros:

La ubicación

Cons:

El internet es súper malo

2026-02-27 via Nuitee
C
Carlos Andres family_with_children pe
9
Pros:

La ubicación es buenísima. El personal muy amable.

Cons:

El ascensor se paraba malogrando y estábamos en el piso 8.

2026-02-25 via Nuitee
S
Salegrias family_with_children fr
8
2026-02-25 via Nuitee