Orsett Hall

The grounds were pretty

Convenient location. Lovely room although very hot. Signs said don’t open windows. Nice big bed.

What a brilliant time I had. Firstly robes and towels provided but bring your own flip flops. Lockers available in the changing room for £1 refundable at the end of use. Then it was off to the spa area - pool, jacuzzi, steam room and sauna. Soft lights and gentle backgound music. Lovely warm water and the whole area was very relaxing. Chilled water available at the side. I then went to the relaxation room to wait for my treatments....again iced water or tea and fruit available. I promptly fell asleep. I got called to the treament room where I enjoyed foot, leg, back, shoulder and neck massage followed by a facial. All done I then walked round to the restaurant area to enjoy my afternoon tea which was included as part of the package. I can't wait to go again!

Recently has a spa package break. All facilities were great. Spa treatments were amazing, food in the restaurant was first class and also had afternoon tea which was lovely.

My wife and I’s stay was reasonably adequate, we booked one of the suites and paid over £400 for two nights the room was spectacular. However there were a number of hidden charges that were not communicated prior to our arrival.

For example although we paid over £200 a night for one of best rooms in the establishment we were still charged £10 per person to use the swimming pool and facilities, we also charge £3 per person for slippers.

Additionally if you’re hungry after 9 pm then you will have to make alternative arrangements as no food is served after 9 pm at the hotel.

When one arrives at the hotel they are informed that guests must leave £100 deposit on a card that they will get back at the end of ones stay, if there is nothing charged to the card.

However what actually happens is, they hold the hundred pounds and then charge guests directly for whatever was used in the hotel (charged too the room) and do not deduct it from the deposit.

A small sidenote but when we arrived at the hotel room we found a number of items left in the room I assumed from the previous guests like earrings and a cork screw.

Lovely experience at the spa. All the staff I met were friendly and welcoming. Olu was my beauty therapist - very skilled and created a calming an relaxed environment. Would highly recommend.

Very grand looking, nice and comfortable

Good location for London cruise terminal, friendly staff easy check in/out

We had clear communication about our planned spa day, we could choose our times for the massage, spa and then lunch. The massage was lovely, spa access was great, we were the only ones in the pool. Although the changing area is small, I have been there three times now and it’s never been too busy, so OK

We had a lovely relaxing evening before heading to Tilbury Ambassador Cruise Terminal.

The hotel was lovely and clean, all the staff were friendly and welcoming.

Would definitely stay again.

Excellent experience all round. My partner and I stayed for one night Dinner, bed and breakfast with use of the spa and a spa treatment. 5* stay!

Was a lovely hotel with helpful staff. The rooms were immaculate and had all we needed. The spa was lovely too. Food was great!

Nice hotel, friendly staff, peaceful setting. Our room was spacious and clean, the bed was extremely comfortable.

Dinner was lovely, good vegetarian and vegan options. Breakfast could do with some vegetarian / vegan options.

Spa facilities are good, staff are friendly. My wife and I had a back, neck and shoulder massage which was lovely.

We were given a suite, which was great. Love the grounds which are interesting even in winter

Loved this hotel, food, staff, spa all amazing. Cafe Sartorial, omg the food was delicious, hot, cooked to perfection. Well priced, I have paid more and not had such well cooked and presented food. So well done to the chef and his team, bar staff and housekeeping . Everyone was welcoming and friendly, .breakfast was plentiful and served with a smile. Well Done TEAM ORSERT HALL. Look forward to our next visit 😉