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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Sauna
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Spa
Orsett Hall Hotel, Restaurant & Spa offers a luxurious stay in the heart of Essex countryside. Set in 12 acres of beautifully landscaped gardens, this 4-star hotel boasts individually designed rooms with stunning views over the grounds. Unwind at the onsite spa and gym, or pamper yourself at the hair salon.
Dining Excellence
Indulge in delicious British cuisine at the Garden Brasserie, serving a range of meals from breakfast to dinner. For lighter options, Cafe Sartoria is the perfect spot to grab a quick bite.
Convenient Location
Located just 6 miles from Intu Lakeside shopping centre and the Tilbury Cruise Terminal, and a short 8-mile drive from junction 29 on the M25 motorway, Orsett Hall Hotel is the ideal choice for both leisure and business travelers. Book your stay now and experience luxury at its finest.
Please note we are a function hotel and, due to the location of our bedrooms, guests may experience some noise from events taking place. Functions usually run until midnight, Monday to Sunday.
At check-in, guests are required to present the card used to secure the reservation. Please note that payment from third parties is not accepted.
Extra beds are available for children under 12 years old, subject to availability and prior arrangement, at an additional cost.
Please be advised that the Spa facilities are currently closed and are not available for guest use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Waiting staff were very nice and friendly.
Very tired. Expensive for the room in the state it was in.
Beautiful landscape and garden areas. The room was attractive with ample storage, plenty of towels and a comfortable bed.
We arrived earlier than anticipated and the receptionist directed us to the cafe which was away from the main building.
The cafe was ok, but needs some updating as the tables were shabby. Two young lads were serving and although they looked clean, their clothing looked shabby and their footwear was grubby. It didn't seem like they had any training in terms of customer service. I felt a little sorry for them. There was an older man who was buzzing around and checking tables. He was pleasant, polite and acknowledged us as we would expect as customers.
The food wasn't that great we ordered fish and chips, I can't describe what the fish was.or how the batter was created but it was incredibly crunchy. There was a huge amount of batter with hardly any 'fish'
The check in process should be simpler. The reception area is quite a trek from the bedrooms- they were in the same building as the cafe. So if we had been told that it would have been helpful especially as we luggage and have mobility issues. We were disappointed that there was no offer of help.
The reception staff didn't seem pleased to welcome us, they lacked enthusiasm. As we checked out I was asked about the stay and I said it was ok. There was no attempt to find out why it was just ok, just an acceptance.
I want this feedback to be taken as constructive to help improve a customer experience. I expected more.because I've stayed in Premier Inns that have a higher standard of hospitality and are cheaper.
We have stayed here a few times and absolutely love it. The main thing we love is just how lovely and friendly all the staff are. Nothing is too much trouble. Other than that it's the comfortable rooms, the beautiful grounds, and the delicious food.
To hear that it will be closing in July to be redeveloped into a spa.
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The room was clean and comfortable
Nice clean room, easy check in, dinner was good value for money and good standard, breakfast was decent
Beautiful grounds
There were no lifts working
The location was perfect for Tilbury docks.
The main bar wasn’t very nice.
Very basic with uncomfortable seating.
Easy to find, staff very helpful, very quiet and good value for money.
Very clean in a beautiful setting
Nothing not to like
breakfast.
not able to use the pool which was the main reason why i booked. Only tild 2 days before that the spa was unavailable.
The check in was not easy and straight forward had to scan qr code which I didn’t like check in should be easy and simple
Was booked into the Whelan suite. Beautiful. Dinner was lovely as was the breakfast. Had 3 spa treatments which I really enjoyed. A lovely relaxing break. There is no pool open currently but believe the premises is due to be renovated in July. Look forward to returning after the renovation and may just book another break before it closes. Mid range price but I would say worth the money
Room excellent
Breakfast was a buffet and very average, it was nowhere near as good as the cooked to order breakfasts have been in the past.
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