Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Slow check-in process
Issues with room service

Categories

Cleanliness
8.46
A couple of reviews mentioned issues with room service and a noisy environment.
Service
9.43
Concierge was mentioned positively for being helpful, while check-in staff could improve.
Location
9.97
Best location in the heart of the city, praised for accessibility and nearby amenities.
Room Quality
8.42
Temperature control issues noted, but overall room comfort was satisfactory.
Amenities
8.95
Facilities were generally satisfactory, although room service had a negative incident.
Value for Money
8.91
Some concerns about room rates, but location adds significant value.
Food and Beverage
8.46
Negative experience with room service food but positive feedback on dining overall.
Overall Experience
9.43
Many positive comments about the overall stay despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:27

Property Description

Luxurious Renovation and Convenient Services

Sheraton Guangzhou Hotel invites you to experience its contemporary aesthetics and community ambience following a recent extensive renovation. Benefit from a complimentary shuttle service to the Canton Fair Complex during the fair period, along with easy access to the overseas buyers' registration counter in the lobby.

Prime Location and Accessible Transportation

Located in the heart of Guangzhou Tianhe Central District, the hotel offers proximity to premium shopping malls and key transportation hubs. With the intersection of two major metro lines at your doorstep, traveling to the airport or around the city is a breeze.

Relaxation and Culinary Delights

Indulge in city views from rooms with floor-to-ceiling windows and Sheraton Sweet Sleeper® Beds. Unwind at Shine Spa, stay active at the gym or outdoor pool, and savor Chinese, Italian, and international cuisine at the hotel's various restaurants.

Book now to elevate your stay at Sheraton Guangzhou Hotel!

Important information:

All breakfast included rates include 1 - 2 daily breakfast buffet, depending on single or double occupancy. Extra breakfast buffet will be charged with an additional fee.

The property offers free shuttle service between Canton Fair Complex during Canton Fair period. Please kindly contact the property for more detail.

Please note that meal price will be calculated according to children’s heights if guests couldn’t provide the proof of age:
-children price applies for any child between 1.2-4.6 feet;
-meals are free of charge for any child under 3.9 feet accompanied by an adult;
-adult price applies for child above 4.6 feet.

Please note that the accommodations deposit will be applied upon check-in and refunded to the payment account upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Guest Reviews

9
Based on 1929 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
C
Cristiana • extended_group • it
9
Pros:

Colazione e posizione

Cons:

Non buona la comunicazione a causa del loro inglese

2026-08-29 • via Nuitee
L
Lyudmila • family_with_children • ru
10
Повторюсь буду возвращаться сюда вновь и вновь . Внимательный вежливый персонал , чистота 10/10 , уют и комфорт . Ве
Pros:

В этом отеле останавливаюсь второй раз и буду возвращаться еще , локация - вход в один из ТЦ , рядом около 5-6 ТЦ , куча ресторанов и магазинов . Чистота - комфорт на высшем уровне

Cons:

Все просто супер

2026-08-28 • via Nuitee
R
Rawan • extended_group • kw
10
2026-08-28 • via Nuitee
H
Henry • couple • id
10
2026-08-28 • via Nuitee
E
Ek • couple • hk
8
Good for a explorer Guangzhou
Pros:

Room is good size, service and location is great 👍

Cons:

Nothing at the moment

2026-08-27 • via Nuitee
B
Bayram • family_with_children • tr
10
2026-08-25 • via Nuitee
A
Abdourahman • couple • dj
6
Pros:

The Hotel motioned his faculties Massage and not available

2026-08-25 • via Nuitee
X
XUE LI • solo_traveller • au
10
2026-08-24 • via Nuitee
N
Nader • family_with_children • sa
10
أسطوري
Pros:

مكانه أسطوري. بين مولات كثيرة كلها مشي وايضاً قريب مشي من مطعم عربي حلال Otantik ماتشيل هم الجوع
الغرف واسعه ونظيفة وراقيه
الخدمة ممتازة
الموظفين متعاونين ولطيفين
بأي رحلة لكوانزو. ماراح أفكر أقيم في غيره

Cons:

بوفيه الإفطار ماكان مناسب لنا كمسلمين. الخيارات قليلة جدا ومحدودة وماتسوى. آفطرت فيه يوم واحد من اصل 3 أيام. وما انصح تحجزون إقامة مع بوفيه افطار

2026-08-24 • via Nuitee
S
Sergey • solo_traveller • sg
10
2026-08-24 • via Nuitee
R
Roman • couple • sk
10
Pros:

A very good hotel. The outdoor pool was great, the breakfast was excellent, and the metro station is right next to the hotel.

2026-08-23 • via Nuitee
J
Jozef • extended_group • sk
10
2026-08-23 • via Nuitee
J
Jozef • extended_group • sk
10
2026-08-23 • via Nuitee
K
Karyna • couple • ua
9
2026-08-22 • via Nuitee
S
SAN • family_with_children • my
8
2026-08-22 • via Nuitee
K
Kama • solo_traveller • ml
8
Pros:

L’accueil chaleureux du personnel

Cons:

La retenue d’une caution en sachant qu’il n’y a rien dans le mini bar

2026-08-21 • via Nuitee
K
Kama • couple • ml
8
2026-08-21 • via Nuitee
D
DOVE • solo_traveller • gh
10
BEST BY ALL STANDARDS
Pros:

BY ALL STANDARDS THE BEST 👌 THE STAFFS WERE FRIENDLY EVEN LANGUAGES BEEN A BARRIER.
NEATNESS OF ROOMS,COMFORTABLE BEDS
CLEAN AND TIDY BATHROOM
BREAKFAST OPTIONS WERE 😋 EXCELLENT
LOCATION IS WELL CENTRED IN THE CITY
THIS IS THE SECOND TIME STAYING IN THIS HOTEL. AND WILL STILL COME BACK

Cons:

Nothing to complain about.

2026-08-21 • via Nuitee
C
Chunchieh • solo_traveller • vn
10
2026-08-21 • via Nuitee
O
Osman • couple • gb
9
Pros:

Very good hotel , excellent breakfast and good location
Only the WC Was not operated

Cons:

Wc toilet

2026-08-20 • via Nuitee