Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Slow check-in process
Issues with room service

Categories

Cleanliness
8.46
A couple of reviews mentioned issues with room service and a noisy environment.
Service
9.43
Concierge was mentioned positively for being helpful, while check-in staff could improve.
Location
9.97
Best location in the heart of the city, praised for accessibility and nearby amenities.
Room Quality
8.42
Temperature control issues noted, but overall room comfort was satisfactory.
Amenities
8.95
Facilities were generally satisfactory, although room service had a negative incident.
Value for Money
8.91
Some concerns about room rates, but location adds significant value.
Food and Beverage
8.46
Negative experience with room service food but positive feedback on dining overall.
Overall Experience
9.43
Many positive comments about the overall stay despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:27

Property Description

Luxurious Renovation and Convenient Services

Sheraton Guangzhou Hotel invites you to experience its contemporary aesthetics and community ambience following a recent extensive renovation. Benefit from a complimentary shuttle service to the Canton Fair Complex during the fair period, along with easy access to the overseas buyers' registration counter in the lobby.

Prime Location and Accessible Transportation

Located in the heart of Guangzhou Tianhe Central District, the hotel offers proximity to premium shopping malls and key transportation hubs. With the intersection of two major metro lines at your doorstep, traveling to the airport or around the city is a breeze.

Relaxation and Culinary Delights

Indulge in city views from rooms with floor-to-ceiling windows and Sheraton Sweet Sleeper® Beds. Unwind at Shine Spa, stay active at the gym or outdoor pool, and savor Chinese, Italian, and international cuisine at the hotel's various restaurants.

Book now to elevate your stay at Sheraton Guangzhou Hotel!

Important information:

All breakfast included rates include 1 - 2 daily breakfast buffet, depending on single or double occupancy. Extra breakfast buffet will be charged with an additional fee.

The property offers free shuttle service between Canton Fair Complex during Canton Fair period. Please kindly contact the property for more detail.

Please note that meal price will be calculated according to children’s heights if guests couldn’t provide the proof of age:
-children price applies for any child between 1.2-4.6 feet;
-meals are free of charge for any child under 3.9 feet accompanied by an adult;
-adult price applies for child above 4.6 feet.

Please note that the accommodations deposit will be applied upon check-in and refunded to the payment account upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1763 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
J
Julius • solo_traveller • gb
10
Pros:

Great location and surroundings.

Cons:

Great hotel.

2026-05-30 • via Nuitee
M
Marcus • family_with_children • sg
9
Overall very happy.
Pros:

The room was incredibly impressive, boasting a generous layout with plenty of space to relax. The design felt sleek and modern, making the entire stay feel effortless and upscale. It was truly a standout feature of the property.

Cons:

While the bathroom aesthetic was incredibly nice, the shower door seal had a minor defect that let water escape. This resulted in a slick puddle right at the entrance, which felt a bit dangerous. It’s a small maintenance detail that just needs a quick adjustment.

2026-05-30 • via Nuitee
K
KWEE FA • couple • sg
2
Enjoyed the stay and breakfasts. Very convenient spot
Pros:

Convenience location and comfortable stay. In particular, the breakfast spread also well arranged

Cons:

No

2026-05-30 • via Nuitee
A
Aysha • family_with_children • ae
9
2026-05-30 • via Nuitee
K
Kaan • solo_traveller • tr
10
Best location possible in town
Pros:

Everything

Cons:

Nothing

2026-05-29 • via Nuitee
S
shan shan • solo_traveller • hk
10
2026-05-29 • via Nuitee
M
Mick • couple • ie
2
2026-05-29 • via Nuitee
F
fabio eduardo • extended_group • br
9
Cons:

Reservei um quarto para três adultos e queriam que fossem os tres na mesma cama
Ou pagar pela cama extra

2026-05-28 • via Nuitee
A
Andre • solo_traveller • br
9
2026-05-28 • via Nuitee
Y
Yi Pei • extended_group • my
9
Overall great location if you want easy access to Teemall.
Pros:

Great location with direct accessible to the Teemall. Spacious room and bathroom. Breakfast was okay.

Cons:

Can get crowded, long wait at reception. Contradicting information given by different receptionists.

2026-05-28 • via Nuitee
N
Naison • solo_traveller • zw
10
2026-05-27 • via Nuitee
M
Mosaad • couple • sa
10
Pros:

Everything was outstanding!

Cons:

NA

2026-05-26 • via Nuitee
N
Noga • extended_group • il
10
2026-05-26 • via Nuitee
E
Erkin Omurgaziev • solo_traveller • kg
8
2026-05-26 • via Nuitee
H
hakan • extended_group • tr
8
2026-05-26 • via Nuitee
M
MAN CHUNG • extended_group • hk
7
地點絕佳可相連大商場，房內裝修有點舊但不殘。最失敗為水壓不足及頭頂花灑失效，讓最舒緩壓力環節失最多分。
Pros:

房間床褥、沙發軟硬程度合適。

Cons:

水壓不足，頭頂花灑失效！

2026-05-25 • via Nuitee
F
Fatih • solo_traveller • nl
9
2026-05-25 • via Nuitee
S
sarah • couple • kw
10
راقي المكان
Pros:

حلو ونظيف وجديد موقع الفندق بمنطقه راقيه ونظيفه وعندهم مجمعات حلوه وقهاوي

Cons:

التامين خذو تامين ولم يتم ارجاع

2026-05-25 • via Nuitee
M
Mousa • couple • lb
10
2026-05-24 • via Nuitee
Надежда • couple • ru
7
Pros:

Стандартный номер. Удобная кровать и постельное белье.

Cons:

Ресепшен- предложили внести депозит в 1,5 раза больше цены проживания, о нем ничего не было сказано на сайте. Не вкусный завтрак, нет европейской еды, очень сильно разбавленны фреши. В ванной прибиты средства для душа к стене - нет возможности принять ванную с моющими средствами. Сама ванная очень неудобная - сложно вылезти.

2026-05-23 • via Nuitee