Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Slow check-in process
Issues with room service

Categories

Cleanliness
8.46
A couple of reviews mentioned issues with room service and a noisy environment.
Service
9.43
Concierge was mentioned positively for being helpful, while check-in staff could improve.
Location
9.97
Best location in the heart of the city, praised for accessibility and nearby amenities.
Room Quality
8.42
Temperature control issues noted, but overall room comfort was satisfactory.
Amenities
8.95
Facilities were generally satisfactory, although room service had a negative incident.
Value for Money
8.91
Some concerns about room rates, but location adds significant value.
Food and Beverage
8.46
Negative experience with room service food but positive feedback on dining overall.
Overall Experience
9.43
Many positive comments about the overall stay despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:27

Property Description

Luxurious Renovation and Convenient Services

Sheraton Guangzhou Hotel invites you to experience its contemporary aesthetics and community ambience following a recent extensive renovation. Benefit from a complimentary shuttle service to the Canton Fair Complex during the fair period, along with easy access to the overseas buyers' registration counter in the lobby.

Prime Location and Accessible Transportation

Located in the heart of Guangzhou Tianhe Central District, the hotel offers proximity to premium shopping malls and key transportation hubs. With the intersection of two major metro lines at your doorstep, traveling to the airport or around the city is a breeze.

Relaxation and Culinary Delights

Indulge in city views from rooms with floor-to-ceiling windows and Sheraton Sweet Sleeper® Beds. Unwind at Shine Spa, stay active at the gym or outdoor pool, and savor Chinese, Italian, and international cuisine at the hotel's various restaurants.

Book now to elevate your stay at Sheraton Guangzhou Hotel!

Important information:

All breakfast included rates include 1 - 2 daily breakfast buffet, depending on single or double occupancy. Extra breakfast buffet will be charged with an additional fee.

The property offers free shuttle service between Canton Fair Complex during Canton Fair period. Please kindly contact the property for more detail.

Please note that meal price will be calculated according to children’s heights if guests couldn’t provide the proof of age:
-children price applies for any child between 1.2-4.6 feet;
-meals are free of charge for any child under 3.9 feet accompanied by an adult;
-adult price applies for child above 4.6 feet.

Please note that the accommodations deposit will be applied upon check-in and refunded to the payment account upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1585 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
C
CHAOYEN family_with_children tw
9
Pros:

交通很方便,到許多景點例如陳家祠,北京路,都可以搭地鐵過去,另外附近就是商城,非常適合購物,服務人員不錯

Cons:

飯店奢華感比預計稍低一些,但瑕不掩瑜

2026-02-14 via Nuitee
A
Aharon family_with_children am
10
2026-02-14 via Nuitee
A
Andrea Siew Lin couple my
10
Location is good .... especially linked to the 2 malls ...staff at all departments are helpful n courteous !
Pros:

Clean , and comfortable .staff at all department are very helpful n professional .
This is the reason we came back for our 1ns time .....

In future , every of our guangzhou trip , we will surely choose this hotel !

Cons:

Nil

2026-02-13 via Nuitee
N
Nasser couple kw
8
خدمتهم جيد جدا
Pros:

المكان كل شي قريب عندك

Cons:

مجمعاتها قريبا جدا

2026-02-13 via Nuitee
Александр extended_group kz
8
2026-02-12 via Nuitee
S
SERGEI couple ru
10
2026-02-12 via Nuitee
L
Lilly extended_group fr
9
Perfect Hotel in Perfect Location
2026-02-11 via Nuitee
L
LEE XING extended_group my
9
2026-02-11 via Nuitee
C
Chan couple sg
7
My stay has been reasonably good, pleasant and enjoyable.
Pros:

The location is well located at the shopping hub. Getting around is rather easy with DiDi. Drivers are rather familiar with the hotel.

The room has been good and clean. Spacious too.

Cons:

The weather over the weekend has been very bad and cold. When my wife and I were there on Thursday and Friday the weather has been pleasantly good. But that doesn't spoil our travelling. We managed to go to places where we have planned to visit.

2026-02-11 via Nuitee
C
Christopher couple mu
10
2026-02-10 via Nuitee
J
Jie family_with_children au
9
Very comfortable and great location
2026-02-08 via Nuitee
A
Afrah couple kw
9
2026-01-31 via Nuitee
W
Wenliang family_with_children nz
10
2026-01-31 via Nuitee
J
Joshua solo_traveller au
10
2026-01-30 via Nuitee
J
Joshua solo_traveller au
10
2026-01-30 via Nuitee
M
Marie Elga family_with_children re
10
2026-01-29 via Nuitee
Кымбат extended_group kz
10
2026-01-29 via Nuitee
A
ahmad couple kw
9
Pros:

موقع ممتاز

Cons:

التنوع بالفطور قليل

2026-01-29 via Nuitee
L
Leena family_with_children au
8
2026-01-29 via Nuitee
S
Shelly family_with_children au
9
2026-01-28 via Nuitee