Hampton Inn & Suites Carlsbad

Hotels
•
Hampton Inn
8.3 (226 reviews)
120 Esperanza Circle , Carlsbad , US
+1 575-725-5700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms (multiple reports)
Complimentary breakfast praised
Pet-friendly
Spacious rooms / new beds
Pool available
Property undergoing positive renovations
Close to restaurants
Cons:
Remodeling/construction in progress
Parking lot signs warning of theft
Isolated poor bathroom cleanliness (hair, dirty surfaces)
Housekeeping/extra bed service lapses
A room fridge reported not working
Location described as 'not the best' by one guest

Categories

Cleanliness
7.8
Mostly reported as clean across multiple reviews (rooms, breakfast area), but at least one report detailed poor bathroom cleaning (hair on floor, dirty shower and doors), so cleanliness is slightly below target.
Service
8.6
Staff are frequently described as friendly and helpful (front desk, welcome by staff, GM Les proactively resolved a room temperature issue), though there are a few service lapses (housekeeping not delivered when requested, an extra bed request not fulfilled). Overall service is good with some inconsistencies.
Location
7.9
Location described as generally convenient (good location, close to restaurants), but with caveats: one guest noted the location 'isn't the best' and there are parking-lot signs warning of theft, so location sentiment is mixed.
Room Quality
8.4
Rooms are commonly noted as spacious, comfortable, with new beds and generally clean; isolated issues include a non-working fridge and occasional temperature control problems that were handled by management.
Amenities
8.3
Breakfast, pet-friendly policy, and pool were positively mentioned and renovations are improving common areas. Overall amenities meet expectations for the brand.
Value for Money
8.3
Standard quality for this hotel tier.
Food and Beverage
8.5
Complimentary breakfast is repeatedly praised (described as good, great, fantastic) and is a consistent positive across reviews.
Overall Experience
8.6
Majority of guests report a pleasant stay and would stay again; positives include friendly staff, clean rooms, good breakfast and pet-friendly policy. Some negatives (construction, isolated cleanliness and service issues) moderate the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location and Amenities

This downtown Carlsbad hotel near Pecos River offers free Wi-Fi and daily buffet breakfast with make-your-own waffles. Each room includes a microwave, refrigerator, flat-screen TV, coffee maker, and ironing facilities.

Fitness and Business Facilities

Guests can enjoy the gym, indoor pool, and hot tub at Hampton Inn and Suites Carlsbad. The business center provides fax and copy services for convenience.

Nearby Attractions

Located just 6 miles from New Mexico State University-Carlsbad and 7 miles from Living Desert Zoo and Gardens, this hotel is the perfect choice for both business and leisure travelers.

Book your stay at Hampton Inn and Suites Carlsbad for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 226 reviews
Cleanliness: 7.8
Service: 8.6
Location: 7.9
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.5
Overall Experience: 8.6
D
Dianna • couple • us
8
We would stay here again .
Cons:

Remodeling Construction was in progress, but they did their best to curtail the mess.

2026-10-28 • via Nuitee
J
Jordan • couple • us
10
Friendly staff and clean facilities
Pros:

The hotel was clean and the staff was friendly. The breakfast was good.

Cons:

There are multiple signs in the parking lot warning of theft. Not sure if this is a high crime area where vehicle break ins are common.

2026-10-23 • via Nuitee
S
Samuel • couple • us
10
2026-10-14 • via Nuitee
J
Jody • couple • us
8
2026-10-11 • via Nuitee
S
Sumana • solo_traveller • us
9
Pros:

New good bed, spacious room, good breakfast and coffee, friendly staff members

2026-08-27 • via Nuitee
M
Marquez • solo_traveller • us
10
2026-08-23 • via Nuitee
D
Debbie • couple • us
10
2026-08-16 • via Nuitee
M
Marcin • family_with_children • be
7
2026-08-10 • via Nuitee
D
Dave • family_with_children • us
9
2026-08-10 • via Nuitee
B
Blanca • family_with_children • it
8
Normal
Pros:

Buena ubicación y la persona que nos recibió en la recepción fue muy amable

Cons:

La limpieza en la habitación, específicamente en el baño dejaba mucho que desear, había cabellos por el piso y el baño, la puerta de la zona ducha, y la puerta de ingreso al baño estaban sucias, desayuno escaso respecto a otros Hampton.

2026-08-05 • via Nuitee
C
Conrad • couple • us
7
2026-08-04 • via Nuitee
S
SeanAHiggins • Family • Lake Placid, New York
8
Near Perfect Stay in the Desert
Pros:

We had a very pleasant stay at the Hampton Inn & Suites. While it’s an older hotel, it’s currently being remodeled, and you can already see the improvements being made. The updated areas look great, and it’s clear the hotel is investing in creating a better experience for guests.

The staff was friendly and welcoming, our room was clean and comfortable, and everything we needed was available during our stay. The complimentary breakfast was a nice bonus, and the overall atmosphere was quiet and relaxing.

We appreciate the effort being put into renovating the property and would definitely stay here again. If you’re looking for a comfortable place with great service and ongoing updates, this Hampton Inn & Suites is a solid choice.

2026-07-13 • via Tripadvisor
M
Monica • couple • us
10
2026-07-13 • via Nuitee
H
Hortencia • couple • us
10
It was a great experience.
Pros:

It was clean and close to restaurants and pet friendly. It was the first time traveling with our dog.

Cons:

Nothing

2026-07-09 • via Nuitee
P
Paiz • solo_traveller • us
10
2026-07-06 • via Nuitee
H
Heather • couple • us
8
2026-07-06 • via Nuitee
J
Javier • family_with_children • us
10
2026-07-04 • via Nuitee
W
White Peyote • solo_traveller • us
10
2026-06-29 • via Nuitee
V
vincent • solo_traveller • us
8
Pros:

Everything was good, breakfast was great and best part was my little dog was allowed 😄

Cons:

Housekeeping did not come even after a asked for it at check-in

2026-06-29 • via Nuitee
K
Kenneth • family_with_children • us
5
2026-06-27 • via Nuitee