Hampton Inn & Suites Carlsbad

Hotels
Hampton Inn
8.4 (340 reviews)
120 Esperanza Circle , Carlsbad , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean common areas
Cons:
Dirty rooms
Musty smells
Poor room quality

Categories

Cleanliness
7.98
Inconsistent cleanliness noted, with reports of dirty rooms and musty smells.
Service
9.45
Staff praised for their friendliness and helpfulness.
Location
9.49
Close to local amenities and suitable for nearby events.
Room Quality
7.44
Some rooms noted as outdated and uncomfortable.
Amenities
7.47
Limited amenities mentioned; WiFi not included; breakfast could be improved.
Value for Money
7.93
Perceived as overpriced for the value offered.
Food and Beverage
8.48
Breakfast options received mixed reviews, but some positive mentions.
Overall Experience
8.95
Enjoyable stay despite some issues; many guests had a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:35

Property Description

Convenient Location and Amenities

This downtown Carlsbad hotel near Pecos River offers free Wi-Fi and daily buffet breakfast with make-your-own waffles. Each room includes a microwave, refrigerator, flat-screen TV, coffee maker, and ironing facilities.

Fitness and Business Facilities

Guests can enjoy the gym, indoor pool, and hot tub at Hampton Inn and Suites Carlsbad. The business center provides fax and copy services for convenience.

Nearby Attractions

Located just 6 miles from New Mexico State University-Carlsbad and 7 miles from Living Desert Zoo and Gardens, this hotel is the perfect choice for both business and leisure travelers.

Book your stay at Hampton Inn and Suites Carlsbad for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 340 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.95
D
Debbie couple us
10
2026-08-16 via Nuitee
M
Marcin family_with_children be
7
2026-08-10 via Nuitee
D
Dave family_with_children us
9
2026-08-10 via Nuitee
B
Blanca family_with_children it
8
Normal
Pros:

Buena ubicación y la persona que nos recibió en la recepción fue muy amable

Cons:

La limpieza en la habitación, específicamente en el baño dejaba mucho que desear, había cabellos por el piso y el baño, la puerta de la zona ducha, y la puerta de ingreso al baño estaban sucias, desayuno escaso respecto a otros Hampton.

2026-08-05 via Nuitee
C
Conrad couple us
7
2026-08-04 via Nuitee
S
SeanAHiggins Family Lake Placid, New York
8
Near Perfect Stay in the Desert
Pros:

We had a very pleasant stay at the Hampton Inn & Suites. While it’s an older hotel, it’s currently being remodeled, and you can already see the improvements being made. The updated areas look great, and it’s clear the hotel is investing in creating a better experience for guests.

The staff was friendly and welcoming, our room was clean and comfortable, and everything we needed was available during our stay. The complimentary breakfast was a nice bonus, and the overall atmosphere was quiet and relaxing.

We appreciate the effort being put into renovating the property and would definitely stay here again. If you’re looking for a comfortable place with great service and ongoing updates, this Hampton Inn & Suites is a solid choice.

2026-07-13 via Tripadvisor
M
Monica couple us
10
2026-07-13 via Nuitee
H
Hortencia couple us
10
It was a great experience.
Pros:

It was clean and close to restaurants and pet friendly. It was the first time traveling with our dog.

Cons:

Nothing

2026-07-09 via Nuitee
H
Heather couple us
8
2026-07-06 via Nuitee
P
Paiz solo_traveller us
10
2026-07-06 via Nuitee
J
Javier family_with_children us
10
2026-07-04 via Nuitee
W
White Peyote solo_traveller us
10
2026-06-29 via Nuitee
V
vincent solo_traveller us
8
Pros:

Everything was good, breakfast was great and best part was my little dog was allowed 😄

Cons:

Housekeeping did not come even after a asked for it at check-in

2026-06-29 via Nuitee
K
Kenneth family_with_children us
5
2026-06-27 via Nuitee
H
Heidi solo_traveller us
9
We had an enjoyable time and glad I picked this hotel from the other choices in Carlsbad.
Pros:

Property was neat and clean. Breakfast was good.

Cons:

The location isn't the best. But since Carlsbad is a smaller town it wasn't too far from everything we were going.

2026-06-22 via Nuitee
J
Jennifer couple us
10
Very nice place to stay.
Pros:

Room was nice. Facilities were good. Nice breakfast.

2026-06-19 via Nuitee
A
alexander solo_traveller us
10
Best hotel!
Pros:

the breakfast was fantastic! the staff and lady there while we wte was the sweetest! would stay there again jus because of her ! her name started with a E. rooms were big and spacious. and we were the only ones in the big pool that night!

Cons:

our fridge in room didnt work!

2026-06-15 via Nuitee
K
ksylviaus Couples San Diego, California
10
Hampton simplicity in action!
Pros:

If you appreciate the simplicity of service and know what to expect from Hampton brand, you’ll appreciate everything this hotel got to offer. We had room temperature challenges during our stay but I am giving 5 stars here with confidence as the General Manager, Les, stepped in and took care of the challenge the way you expect from top notch hospitality professional. Way to commit to the famous 100% Hampton guarantee and assure complete guest’s satisfaction! Thank you!

2026-05-29 via Tripadvisor
M
Maria luisa family_with_children us
10
It was great experience
Pros:

Easy to get too, clean and great staff

Cons:

Had to leave 🤗

2026-05-29 via Nuitee
X
X solo_traveller us
2
Cons:

Initially, I requested an extra bed for my child. They noted it down at the front desk during check-in—something I repeatedly confirmed—yet even very late into the night, the bed had still not been added. When I went back to inquire again, I was told that adding a bed was not possible. I suspect they were merely giving me the runaround; they completely lack any sense of service.

2026-05-26 via Nuitee