Days Inn Maidstone

Hotels
•
Days Inn
7.2 (3495 reviews)
Maidstone Motorway Service Area, Junction 8, M20 , Maidstone , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.13
Some guests reported issues with room cleanliness and maintenance, including rust and odd smells.
Service
8.1
Multiple reviews commend the friendly and accommodating staff.
Location
8.14
Guests appreciate the convenient location near major transport routes.
Room Quality
6.59
Rooms were generally deemed comfortable but there were mixed feelings about noise and amenities.
Amenities
6.82
Basic amenities are available, but some guests noted lack of microwaves and mini-fridges.
Value for Money
7.58
Most reviews highlight the great value for the price paid.
Food and Beverage
7.13
The availability of tea and coffee was appreciated, but specifics on food quality were not detailed.
Overall Experience
7.1
Overall, guests reported a pleasant experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:20

Property Description

Convenient Location and Amenities

Located just off the M20 motorway, Days Inn Maidstone offers free parking and Wi-Fi. The hotel is a short walk from Hollingbourne Railway Station, providing easy access to various destinations.

Comfortable Rooms and Services

Rooms feature bathrooms with baths and showers, lounge chairs, hairdryers, and tea/coffee making facilities. With a 24-hour reception, guests can enjoy convenience and assistance whenever needed.

Dining Options and Nearby Attractions

Guests can dine at the on-site Restbite restaurant and Costa Coffee. The hotel also offers English, continental, and children’s breakfasts. Nearby, The Mall shopping centre, Mote Park, and Bearsted Golf Club provide entertainment and leisure options.

Book your stay at Days Inn Maidstone for a convenient and comfortable experience.

Important information:

Please note that arrival outside check-in hours is possible upon a surcharge of EUR 20. All requests for late arrival are subject to confirmation by the property.

Please note that leaving outside check-out hours is possible upon a surcharge of EUR 20. All requests for early check-out are subject to confirmation by the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 3495 reviews
Cleanliness: 6.13
Service: 8.1
Location: 8.14
Room Quality: 6.59
Amenities: 6.82
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 7.1
A
Alice • family_with_children • gb
8
You get cheap basic accommodation in a service station - it’s what you would expect
Pros:

Great location and good value for money

Cons:

Some bits could do with an update

2026-04-04 • via Nuitee
K
Kevin • couple • gb
10
Pros:

Convenient, clean, easy access

2026-04-04 • via Nuitee
A
Andras • family_with_children • gb
7
2026-04-04 • via Nuitee
M
Martin • family_with_children • gb
7
Pros:

Room was great

2026-04-03 • via Nuitee
L
Lolson • family_with_children • gb
8
Pros:

Good

Cons:

Good

2026-04-02 • via Nuitee
B
Brown • family_with_children • gb
6
Pros:

staff were lovely

Cons:

We had a message at 12am sayong that our request to arrive at 1am was cancelled. This made us panic a Nd not think we could get in. We tried ringing several times but couldn't get through. This caused uneeccarry panic and was stressful with a 5 year old. All the towels and cups were dirty, but we did get compensation for this!

2026-04-02 • via Nuitee
M
Martin • couple • gb
7
2026-04-01 • via Nuitee
P
Phil • family_with_children • gb
7
Perfectly good place to stay before trip through tunnel. Staff’s friendliness makes up for basic facilities
Pros:

Perfect place to stay before early morning trip through tunnel

Cons:

Fairly basic hotel

2026-03-31 • via Nuitee
R
Ricardo • family_with_children • gb
10
Great value for money
Pros:

Clean, simple features but comfortable and enough for few hours sleep. Excellent for workers to get some sleep.
Free parking and front desk girl was very kind and helpful.

Cons:

Nothing to mention.

2026-03-30 • via Nuitee
C
Charlotte • family_with_children • gb
3
Atrocious.
Pros:

Convenient for a stopover before a morning ferry.

Cons:

We had booked a budget room with a double bed and a sofa bed for us and our two 12yr old daughters to stay in, just as a basic overnight stop before a ferry the next morning.
The smell of stale urine coming from the bathroom was the first thing that my husband and our daughters weren't too impressed with.
The room itself was very basic, but could really have done with a deep clean and possibly some updating of the decor and fixtures and fittings. For example, the top of the wall heater looked like it had nicotine stains on it, the bathroom towel radiator was not something we wanted to hang towels on and the bath was something we considered to be "out of bounds".
Whilst the bed wasn't terrible, the sofa bed was atrocious. The mattress was barely an inch thick and all the metal frame and springs could be felt through it. The frame itself dipped in the middle, giving the feeling of sleeping on a slope and requiring an arm or a leg to be hooked over the side in order to not roll into the middle. The duvet was of equivalent thickness to the mattress and ended up being slept on top of in order to compensate somewhat for the horrendously thin mattress.
The plan had been for the girls to share the sofa bed, but as my daughter was not too keen on the lack of comfort of the sofa bed, my husband decided he would share it with his daughter, while my daughter shared the bed with me. Unfortunately, my husband failed to get any sleep on the sofa bed, instead he opted to try sleeping in the car in order to allow his daughter to be able to sleep in the pit of the middle of the sofa bed and to not disturb myself and my daughter with his trying to get comfortable. As the car was too cold, he instead spent the night in the services, drinking coffee to try and stay awake and was incredibly relieved when the time came for us to leave.
Never again will we stay in this "hotel".

2026-03-30 • via Nuitee
M
Martin • extended_group • gb
8
Did the job , location good and staff very pleasant.
Pros:

Location suited our trip a good budget hotel.

2026-03-30 • via Nuitee
A
Anne-Marie • solo_traveller • gb
10
Welcoming a d he,Pryor
Pros:

The staff are excellent, v welcoming. The person checking me in was v welcoming, remember who I was from previous visits.
The room was comfortable, with everything needed there. Love the Yorkshire tea bags and biscuits. V good value for money. V useful location, v helpful staff

Cons:

I liked everything

2026-03-29 • via Nuitee
S
Sean • solo_traveller • gb
8
2026-03-29 • via Nuitee
G
Gemma • couple • gb
5
Pros:

It’s basic, but clean

2026-03-28 • via Nuitee
A
AshimRai • family_with_children • gb
9
2026-03-27 • via Nuitee
A
Anthony • couple • gb
10
Excellent stay during long time of travel
Pros:

Clean nice rooms. Nice Bath
Hot Drinks and biscuits provided

2026-03-27 • via Nuitee
P
Patricia • couple • gb
7
An unexpected gem.
Pros:

The friendly, smiling welcome at Reception, the generous sized room, the comfortable bed & the quiet, and not forgetting the dog's welcome biscuits! The unlimited tea/coffee & biscuits were very much appreciated, too.

Cons:

Missing plug, & poor functioning of mixer tap on washbasin.
Only 2 Disabled Parking places near the hotel.

2026-03-26 • via Nuitee
J
John • family_with_children • gb
8
2026-03-26 • via Nuitee
T
Tracy • family_with_children • gb
10
2026-03-25 • via Nuitee
D
dean • family_with_children • ca
9
Pros:

I left early so no breakfast. Comfort and price were great, great parking, quiet and peacefull hotel. Easy check in and check out.would have preferred a door between bedrooms for privacy.

2026-03-25 • via Nuitee