Hotel Matelote

Hotels
8.6 (1167 reviews)
Haarstraat 11a , Antwerp , BE

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Luggage storage
Cycling
Safety deposit box
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.81
Multiple reviews mention issues with cleanliness; rooms not very clean.
Service
9.28
Many guests praised the friendliness and helpfulness of the staff.
Location
9.82
Great location mentioned repeatedly; ideal for accessing city attractions.
Room Quality
8.27
Rooms were comfortable, though some felt they could be cleaner.
Amenities
8.3
Basic amenities provided, though some guests noted improvements could be made.
Value for Money
8.76
Good price-context in relation to location and services.
Food and Beverage
7.81
Breakfast options were simple but satisfactory; some guests desired more choice.
Overall Experience
8.78
Overall, guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:40

Property Description

Luxurious Design and Historic Architecture:
Experience the perfect blend of luxury and history at our elegant boutique hotel, where 16th-century architecture meets modern design just a stone's throw away from the iconic Grand Place.

Comfort and Convenience:
Indulge in the comfort of our rooms equipped with free wired internet, flat-screen TVs, coffee and tea making facilities, and luxurious Spa Collection toiletries. Everything you need for a relaxing stay.

Charming Amenities:
Relax in our inviting lounge with a cozy fireplace or unwind in the intimate courtyard, offering a peaceful retreat in the heart of the bustling city.

Book your stay at Matelote Hotel now and immerse yourself in the beauty of Antwerp, with major attractions and shopping districts just steps away.

Important information:

Please note when booking more than 3 rooms, different policies and additional supplements may apply.

The property is located in a building with no elevator.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANR

Location

Guest Reviews

8.6
Based on 1167 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
A
AK • family_with_children • il
8
2026-10-30 • via Nuitee
S
Sylvie • family_with_children • fr
2
Pros:

La localisation.

Cons:

La salle de bain :carrelage horrible jaune cacadua .
Traces de moisissures dans la douche.

2026-10-26 • via Nuitee
N
Nynke • couple • nl
8
Top prijs kwaliteit
Pros:

De ligging en vriendelijk personeel

Cons:

Het was een beetje oud

2026-10-23 • via Nuitee
A
Auke • couple • nl
9
Pros:

echt in het centrum, vriendlijk personeel

Cons:

bescheiden keuze ontbijt

2026-10-19 • via Nuitee
F
Frédéric • family_with_children • be
9
Pros:

Location and comfort.

Cons:

Room wasn't really clean.

2026-10-16 • via Nuitee
J
Joan • couple • us
10
2026-10-13 • via Nuitee
C
Chabot • couple • fr
6
Belles découvertes mais quelques déceptions - musée Plantin fermé, beaucoup de monde partout
Pros:

L'accueil aimable et amical du Propriétaire.

Cons:

Chambre et salle d'eau un peu vieillotes, manquant un peu de confort.

2026-10-11 • via Nuitee
W
Wim • extended_group • be
7
Pros:

de ligging en het personeel

Cons:

hygiene kamer

2026-10-10 • via Nuitee
B
Bjorn • solo_traveller • be
7
Pros:

Locatie

Cons:

Kan beter gepoetst worden in de eetzaal

2026-10-10 • via Nuitee
V
Valerie • family_with_children • gb
8
Pros:

Breakfast super
Location excellent

2026-10-09 • via Nuitee
W
Wim • couple • be
6
Goed voor 1 nacht
Pros:

Goede ligging
Vlotte check in

Cons:

Hotel kan een opfris beurt gebruiken
Zeker qua afwerking verfresten op de spiegel
Geen vuilbakje op de kamer

Geen uitgebreid ontbijt gezien er geel keuken is

2026-10-07 • via Nuitee
L
Lisa • couple • be
5
2026-10-07 • via Nuitee
O
OSWALDO • solo_traveller • br
10
Central
Pros:

Quarto

Cons:

Terceiro andar

2026-10-07 • via Nuitee
D
David • couple • gb
10
Great value, great location & lovely people - thank you Antwerp.
Pros:

such a lovely back street gem, the location was perfect & the vibe was just fab!

Will certainly book again for travel.

2026-09-17 • via Nuitee
C
CLARE • extended_group • gb
9
Exceptional hospitality at a gorgeous little hotel in a terrific location.
Pros:

What really stood out was Eric's warm, knowledgeable and helpful welcome - it was genuinely hospitable. This is a gorgeous little hotel tucked into a vibrant street in central Antwerp. The room was comfortable and well-appointed, and very peaceful and quiet - yet you could walk out the front of the hotel into the colourful hustle and bustle of this amazing city! We hadn't paid for breakfast but wish we had - it looked great.

Cons:

The bathroom would benefit from an extractor fan.

2026-09-16 • via Nuitee
U
Ursula • solo_traveller • ch
8
2026-09-16 • via Nuitee
D
Donkers • solo_traveller • be
10
Uitstekend
Pros:

De ligging en de vriendelijkheid an de eigenaar

2026-09-14 • via Nuitee
G
Gijs • couple • nl
10
Pros:

Service en aandacht

2026-09-14 • via Nuitee
C
Charlotte • couple • nl
10
2026-09-13 • via Nuitee
J
jem • couple • nl
6
De locatie was perfect maar wat een super kleine oude kamer
Pros:

Locatie

Cons:

Kamer

2026-09-13 • via Nuitee