Hotel Matelote

Hotels
8.6 (1097 reviews)
Haarstraat 11a , Antwerp , be

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.81
Multiple reviews mention issues with cleanliness; rooms not very clean.
Service
9.28
Many guests praised the friendliness and helpfulness of the staff.
Location
9.82
Great location mentioned repeatedly; ideal for accessing city attractions.
Room Quality
8.27
Rooms were comfortable, though some felt they could be cleaner.
Amenities
8.3
Basic amenities provided, though some guests noted improvements could be made.
Value for Money
8.76
Good price-context in relation to location and services.
Food and Beverage
7.81
Breakfast options were simple but satisfactory; some guests desired more choice.
Overall Experience
8.78
Overall, guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:40

Property Description

Luxurious Design and Historic Architecture:
Experience the perfect blend of luxury and history at our elegant boutique hotel, where 16th-century architecture meets modern design just a stone's throw away from the iconic Grand Place.

Comfort and Convenience:
Indulge in the comfort of our rooms equipped with free wired internet, flat-screen TVs, coffee and tea making facilities, and luxurious Spa Collection toiletries. Everything you need for a relaxing stay.

Charming Amenities:
Relax in our inviting lounge with a cozy fireplace or unwind in the intimate courtyard, offering a peaceful retreat in the heart of the bustling city.

Book your stay at Matelote Hotel now and immerse yourself in the beauty of Antwerp, with major attractions and shopping districts just steps away.

Important information:

Please note when booking more than 3 rooms, different policies and additional supplements may apply.

The property is located in a building with no elevator.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1097 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
S
Shinchuen • couple • tw
10
Pros:

Everything’s perfect. The hotel is well located, 20-25 mins walk from the Antwerp Central station, the cultural spots and the shopping area. The owner Erik is friendly and willing to provide information and trip advices.

We chose the attic room, and turns out it’s a very good choice. Comfortable, well equipped, clean. Natural light comes from the roof windows in the morning, with a view on the top part of the bell tower of the Cathedral.

Breakfast in continental style with fresh bread, boils eggs, fruit salad, yogurt, granola, cheese and salami…etc.

Highly recommended!!

2026-03-12 • via Nuitee
E
Edith • solo_traveller • fr
8
Hôtel charmant en plein coeur d' un Anvers
Pros:

Emplacement idéal en plein coeur d' Anvers.
Hôte charmant, cultivé et passionné.

Cons:

La télé ne fonctionnait pas pendant les 2 jours du séjour

2026-03-08 • via Nuitee
M
Marjan • extended_group • nl
8
En goede uitvalsbasis om de stad te verkennen
Pros:

De locatie is midden in het centrum. Het ontbijt was prima, een heel relaxte sfeer en lekker.

Cons:

De kamer was een beetje somber.

2026-03-02 • via Nuitee
B
Brigida • couple • ph
8
2026-03-01 • via Nuitee
L
Linda • couple • be
9
Ideal for a weekend stay
Pros:

Super friendly staff, very accommodating and helpful. Nice breakfast included. Location is very central and a great place to stay if visiting Antwerp.

2026-02-27 • via Nuitee
S
Sophie • couple • nl
10
2026-02-25 • via Nuitee
S
Sandra • couple • dk
10
Amazing experience
Pros:

Cozy and clean

Cons:

-

2026-02-12 • via Nuitee
K
Klaas • family_with_children • nl
8
Pros:

Leuk hotel midden in centrum

2026-02-12 • via Nuitee
M
Marja • family_with_children • nl
4
Ik vind het een raar uitzicht, ik had gekozen voor een uitzicht en ik keek op een verpauperde b plaa
Pros:

Bed is okeee.
Ontbijt is okeee

Cons:

De trap, het hotel is niet geschikt voor mindervalide.
Straat heeft weinig tot geen verlichting

2026-01-31 • via Nuitee
D
Dieuwertje • couple • nl
6
Prima, maar duur gezien de staat van de badkamer
Pros:

Locatie, lekker bed.

Cons:

De badkamer. Zeer achterstallig onderhoud, ongeschikte vloer in douche. Waterschade, schimmel, doorgezakte vloer. Losse wc bril.

2026-01-31 • via Nuitee
W
Wolter • extended_group • nl
8
2026-01-28 • via Nuitee
E
Ellen • family_with_children • nl
8
2026-01-25 • via Nuitee
G
Guy • family_with_children • be
10
On reviendra surement
Pros:

Emplacement parfait , petit déjeuner complet et très soigné , très bon acceuil

Cons:

Rien

2026-01-25 • via Nuitee
S
Sergej • couple • fr
8
2026-01-25 • via Nuitee
F
Freddy • couple • be
8
2026-01-25 • via Nuitee
B
Bielli • solo_traveller • it
10
2026-01-25 • via Nuitee
I
Isabelle • couple • nl
8
2026-01-24 • via Nuitee
D
Diny • couple • nl
5
Matig
Pros:

De locatie! Midden in het centrum!
Ontbijt was heel eenvoudig...

Cons:

Geen lift!!

Veel opstapjes.

2026-01-20 • via Nuitee
S
Samuel • couple • fr
7
Très bon séjour et gentil personnel
Pros:

Emplacement

Cons:

pas de vue sur la ville

2026-01-20 • via Nuitee
P
Paul • solo_traveller • ie
10
Pros:

Very convenient and comfortable hotel in the centre of Antwerp. Large room, friendly staff, great breakfast.

2026-01-20 • via Nuitee