Aparthotel Pergamin

Hotels
8 (1813 reviews)
Długa 26 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Easy check-in process
Cons:
Cleanliness issues
Poor room service

Categories

Cleanliness
6.39
Multiple mentions of dirt and maintenance issues.
Service
9.36
Standard quality for this hotel tier with some complaints about responsiveness.
Location
9.9
Great location near attractions.
Room Quality
6.85
Issues with furniture condition and amenities not functioning.
Amenities
7.88
Lacked sufficient in-room supplies and maintenance.
Value for Money
7.84
Price does not match quality based on reviews.
Food and Beverage
7.39
Breakfast options were limited and not fresh.
Overall Experience
8.36
Mixed reviews with a few positive aspects overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:05

Property Description

Unique Design and Amenities
The Aparthotel Pergamin boasts air-conditioned rooms with a distinctive brown and beige color scheme, complemented by elegant wooden furnishings. Each room is equipped with modern conveniences such as a flat-screen TV, DVD player, minibar, and free Wi-Fi. Guests can enjoy a comfortable stay with amenities like an electric kettle, safety deposit box, and work desk.

Convenient Location
Situated just 800 meters from Kraków Główny Railway Station, Aparthotel Pergamin offers easy access to popular attractions like Planty Park, the Main Market Square, and Wawel Castle. Guests can explore the charm of Kraków's Old Town, all within walking distance from the hotel. Additionally, the Galeria Krakowska Shopping Centre is conveniently located just 600 meters away.

Exceptional Service
With a 24-hour front desk and an array of services including tourist information, tour organization assistance, and airport shuttle arrangements, guests can expect exceptional service throughout their stay at Aparthotel Pergamin. Book now to experience comfort, convenience, and personalized hospitality at its best.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 50 zł per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1813 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.36
I
Ionela • family_with_children • gb
6
Ok
Pros:

The location was fantastic
The rooms a very spacious

Cons:

In order to have your room cleaned/ change of towels/rubish empty/ refilled on toiletries, toilet paper was changed extra
We stayed for 5 nights and felt like we needed at least one room clean
The sheets were fresh however some of the qilts were stained and yellow and the same with some of the pillow protectors

2026-04-08 • via Nuitee
D
Dawid • extended_group • pl
10
2026-04-08 • via Nuitee
E
Ewa • extended_group • pl
8
Miasto w zasięgu nogi
Pros:

Glownym atutem hotelu jest jego lokalizacja, bardzo blisko Starego Miasta.
Śniadanie smaczne. Nikt nie wyjdzie głodny.

Cons:

W pokoju ekspres do kawy na kapsułki, jednak brak kapsułek. Jest kawa rozpuszczalna w saszetkach.

2026-04-06 • via Nuitee
M
michele • family_with_children • it
7
Pros:

la posizione

Cons:

colazione scadente

2026-04-06 • via Nuitee
D
Diploudi • family_with_children • gr
9
Pros:

Ευχάριστο κλίμα, άνετο και καθαρό δωμάτιο σε πολύ καλή και κεντρική τοποθεσία.

Cons:

Ικανοποιητικό πρωινό σε γενικές γραμμές αν και θα μπορούσε να είχε περισσότερες επιλογές.

2026-04-03 • via Nuitee
R
Roberto • extended_group • es
6
Si bien la ubicación es perfecta, y el desayuno bien, el olor a cañería de la habitación era insoportable a cañería y co
Pros:

La ubicación perfecta

Cons:

El olor a desagüe y comida en la habitación insoportable, el sofá cama terrible. Muy poco espacio para 4 personas .

2026-04-02 • via Nuitee
R
Rafael • extended_group • es
8
2026-03-30 • via Nuitee
M
Marzena • extended_group • pl
10
2026-03-29 • via Nuitee
K
Katarzyna • couple • pl
7
2026-03-22 • via Nuitee
K
Katie • solo_traveller • es
9
Pros:

Clean and well set up.

Cons:

Quite noisy

2026-03-20 • via Nuitee
M
Małgorzata • extended_group • pl
8
Super
Pros:

Korzysta lokalizacja, smaczne jedzenie, czysty pokój, na pewno wrócę.

Cons:

Hałaśliwy sąsiad, obudził o 3 rano.

2026-03-16 • via Nuitee
A
Angela • extended_group • es
5
2026-03-16 • via Nuitee
S
Sebastian • extended_group • pl
7
2026-03-15 • via Nuitee
A
Andrea • couple • es
6
2026-03-13 • via Nuitee
S
Sergei • couple • gd
5
Pros:

Местоположение

Cons:

Практически не спали всю ночь! Соседи (пьяная молодежь человек 5) из номера 16 орали, бегали по этажам и коридору, хлопали дверью и тд всю ночь! На наши замечания- не реагировали! Отель который должен следить за соблюдением правил проживания ничего не предпринимал! (хотя над каждой дверью установлены камеры)

2026-03-09 • via Nuitee
S
Svitlana • solo_traveller • ua
8
Зручні апартаменти поруч зі старим центром
Pros:

Зручне розташування, поруч старий центр, зупинки транспорту, кафе та магазини.
Зручний та чистий номер

Cons:

Було дуже сильно чутно звуки з вулиці

2026-03-08 • via Nuitee
S
Sophie Lê • extended_group • de
5
Acceptable stay for price value if you need an affordable place in a central location
Pros:

good location and easy check in and check out system; storage for luggage available; not expensive

Cons:

Partly dirty bedsheets, mold in the bathroom; overall not very clean

2026-03-07 • via Nuitee
S
StuAllo • couple • gb
10
2026-02-14 • via Nuitee
M
Merilyn • extended_group • ee
4
Pros:

Location and check-in was very easy to access and clear instructions were passed on to us.
Located near the old town was the best part of it. So if you are looking for a place to stay for couple of days near the old town, I think this would be perfect for you.

Cons:

However, there were downsides: our rooms were not really clean, floors were dusty and there were hairs on the floor, not from us. Bathroom also looked it could handle some little rework.
From pictures the accommodation looked better.

The overall facility smelled bad as well, as someone was smoking indoors or near some door, which brought all the smoke inside the hallways. It wasn't pleasant.
Also the walls were really thin, you could here everything from upstairs and what was going on in the hallway.

2026-02-10 • via Nuitee
B
Bordacconi • couple • it
10
everything
Pros:

everything

Cons:

everything

2026-02-09 • via Nuitee