Swissôtel Kursaal Bern

Hotels
•
Swissôtel Hotels & Resorts
9 (3946 reviews)
Kornhausstrasse 3 , Bern , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly service
Great location
Cons:
Issues with cleanliness
Some rooms lack natural light
Parking can be difficult

Categories

Cleanliness
8.39
Some reviews mention issues with cleanliness, particularly dust.
Service
9.36
Overall, the service is described as excellent and friendly.
Location
9.9
Many reviews highlight the great central location of the hotel.
Room Quality
8.35
Various comments on room comfort, but some rooms noted lack of natural light.
Amenities
8.88
Amenities are generally well-received with good breakfast and coffee facilities.
Value for Money
8.34
Mixed feelings regarding value; some felt it did not match expectations.
Food and Beverage
9.39
Positive comments on breakfast and dining options.
Overall Experience
9.36
Overall positive with many indicating they would return and recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:26

Property Description

Exceptional View and Convenient Location
Swissôtel Kursaal Bern offers an exceptional view of the medieval Old Town and the majestic Alps, making it a picturesque retreat in the city centre.

Dining Excellence
Indulge in a culinary journey at the diverse dining options within the hotel. From Asian gourmet delights at Restaurant Yù to Mediterranean cuisine at Giardino Restaurant & Bar, your taste buds are in for a treat.

Fitness and Convenience
Stay active at the 24-hour fitness centre or explore the city effortlessly with free public transport for guests. With renovated rooms exuding a natural ambiance, Swissôtel Kursaal Bern ensures a sustainable and luxurious stay.

Book now to experience the perfect blend of comfort and sophistication at Swissôtel Kursaal Bern!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    People 16 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 3946 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
M
Marco • solo_traveller • ch
10
ein tolles Hotel, im Herzen von Bern
Pros:

sehr schönes, helles und geräumiges Zimmer

Cons:

—

2026-03-28 • via Nuitee
S
Stefan • couple • ch
9
2026-03-28 • via Nuitee
N
Noemi • couple • ch
5
Pros:

Nettes Personal

Cons:

Hatten ein Klassik Zimmer. Das WC hat die ganze Zeit gestunken, müffelnder Geruch aus der Abluft. Leider sehr unschön.

2026-03-28 • via Nuitee
E
Ege • couple • tr
10
2026-03-27 • via Nuitee
S
Silvia • solo_traveller • ch
8
Parfait pour une nuit solo ou à deux
Pros:

Personnel accueillant, super restaurant où j’ai très très bien mangé, la localisation au top et avec parking, parfait pour une ou deux nuits en mode travaille ou visite

Cons:

Rien à dire, ou peut être juste la chambre avait une déco un peu dépassée par rapport à tout le reste de l’hôtel mais sinon confortable

2026-03-26 • via Nuitee
N
Nguyen • family_with_children • ch
10
Pros:

La chambre était superbe et très cozy.

2026-03-25 • via Nuitee
F
Forsythe • solo_traveller • de
9
Pros:

Das Frühstück, der Service, das Personal, das Zimmer, die Lage....

Cons:

Diesmal hatte ich leider kein "richtiges" Fenster ;-)

2026-03-25 • via Nuitee
D
Daniela • solo_traveller • li
9
2026-03-23 • via Nuitee
B
Beat • couple • ch
9
Perfektes Stadthotel mit feinem Frühstückbufffet!
Pros:

Tolle Lage, um die Stadt Bern zu erkunden.
Feines Frühstücksbuffet, tolles, ruhiges Zimmer mit Blick auf die Berner Altstadt.
Personal am Empfang sehr freundlich.

2026-03-22 • via Nuitee
M
Marianne • couple • de
8
2026-03-22 • via Nuitee
R
RENAN • couple • br
10
2026-03-21 • via Nuitee
S
SARPCAN • extended_group • tr
10
Herşey Mükemmel
Pros:

Tesis Oldukça Lüks Temiz Konforlu Odalara Sahip Önünden Ücretsiz Şehir Merkezine Giden Trene Sahip

2026-03-21 • via Nuitee
T
Therese • couple • ch
10
2026-03-20 • via Nuitee
R
Ruth • family_with_children • ch
9
Pros:

Es ist zwar etwas teuer, aber alles in allem waren wir sehr zufrieden.
Ich fand es toll das man nicht erst um 14.00 oder 15.00 das Zimmer beziehen kann, sondern schon früher. Such das Auschecken um 12.00 war aüsserst bequem.
Auch das Personal ist sehr freundlich und hilfsbereit.
Besonders aufgefallen beim Einchecken. Vielen Dank, bin nicht das letzte mal in diesem Hotel🤗

2026-03-20 • via Nuitee
R
Ronald • solo_traveller • ch
8
2026-03-19 • via Nuitee
S
Susanna • solo_traveller • ch
4
Würde im Nachhine gegen Aufpreis das Zimmer wechseln!
Pros:

Schönes Hotel und Möblierung des Zimmers!

Cons:

Gar keine Sicht, weder auf die Stadt noch in den Garten, nur eine hohe Mauer wie in einem Gefängnis!
Im Badezimmer ungenügendes Licht, konnte mich kaum schminken und auch kein Föhn.

2026-03-19 • via Nuitee
H
Hajrullah • extended_group • xk
7
2026-03-18 • via Nuitee
H
Hajrullah • solo_traveller • xk
7
2026-03-18 • via Nuitee
L
Laethicia • couple • ch
8
2026-03-18 • via Nuitee
A
Alicia • couple • ch
4
Mangehaft!!
Pros:

Mitarbeiter sehr zuvorkommend

Cons:

Staubig , kein Tablett vorhanden obwohl eines im Zimmer sein sollte.
Konnte so Roomservice nicht nutzen
Lust auf Suhis foch sushi meister nicht da erst Dienstag wieder!! Pech


Musste immer wieder anrufen oder runter zur

2026-03-18 • via Nuitee