Swissôtel Kursaal Bern

Hotels
•
Swissôtel Hotels & Resorts
9 (4095 reviews)
Kornhausstrasse 3 , Bern , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly service
Great location
Cons:
Issues with cleanliness
Some rooms lack natural light
Parking can be difficult

Categories

Cleanliness
8.39
Some reviews mention issues with cleanliness, particularly dust.
Service
9.36
Overall, the service is described as excellent and friendly.
Location
9.9
Many reviews highlight the great central location of the hotel.
Room Quality
8.35
Various comments on room comfort, but some rooms noted lack of natural light.
Amenities
8.88
Amenities are generally well-received with good breakfast and coffee facilities.
Value for Money
8.34
Mixed feelings regarding value; some felt it did not match expectations.
Food and Beverage
9.39
Positive comments on breakfast and dining options.
Overall Experience
9.36
Overall positive with many indicating they would return and recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:26

Property Description

Exceptional View and Convenient Location
Swissôtel Kursaal Bern offers an exceptional view of the medieval Old Town and the majestic Alps, making it a picturesque retreat in the city centre.

Dining Excellence
Indulge in a culinary journey at the diverse dining options within the hotel. From Asian gourmet delights at Restaurant Yù to Mediterranean cuisine at Giardino Restaurant & Bar, your taste buds are in for a treat.

Fitness and Convenience
Stay active at the 24-hour fitness centre or explore the city effortlessly with free public transport for guests. With renovated rooms exuding a natural ambiance, Swissôtel Kursaal Bern ensures a sustainable and luxurious stay.

Book now to experience the perfect blend of comfort and sophistication at Swissôtel Kursaal Bern!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    People 16 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 4095 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
R
Robert • couple • ch
8
2026-05-23 • via Nuitee
M
Mikhail • couple • ru
9
2026-05-22 • via Nuitee
Z
Zanchetto • solo_traveller • ch
10
2026-05-22 • via Nuitee
A
Alper • couple • tr
10
2026-05-20 • via Nuitee
P
Philipp • couple • ch
9
2026-05-19 • via Nuitee
C
Carla • solo_traveller • pt
7
Pros:

Location and Room

Cons:

The hotel restaurante

2026-05-19 • via Nuitee
D
Denise • solo_traveller • ch
8
Pros:

Freundliches Personal, gut angebunden an ÖV.

Cons:

Sehr dunkle Zimmer ohne Tageslicht. Teures Zimmer.

2026-05-19 • via Nuitee
V
Vito • couple • ch
3
Pros:

Nettes Personal gutes Restaurant

Cons:

Zimmer war wie ein Bunker, hatten nicht einmal Tageslicht

2026-05-18 • via Nuitee
E
Emir • couple • ch
10
2026-05-15 • via Nuitee
C
Chantal • solo_traveller • ch
6
Pros:

J’ai apprécié le fait d’avoir pu changer de chambre .
Finalement j’ai eu une chambre au 4 eme étage avec une vue magnifique.
J’ai bien évidement changer de budget par rapport à la chambre que j’avais réservée.

Cons:

La chambre que j’avais réservée sur booking avec “vue cour” s’est révélée être “vue sur la réception” ! Avec l’ascenseur interne qui passait à 20cm devant ma fenêtre! Donc pas de vue extérieure ! Et donc pas de lumière . Il était midi et il faisait nuit dans la chambre . À éviter à tout prix .

2026-05-15 • via Nuitee
M
Markus • couple • ch
9
2026-05-15 • via Nuitee
S
Sabina • couple • ch
9
2026-05-13 • via Nuitee
R
Remo • solo_traveller • ch
9
Meraviglioso
Pros:

Tutto

Cons:

Niente

2026-05-13 • via Nuitee
B
Barbara • solo_traveller • de
8
Pros:

Das Haus ist sehr schick, tolle Architektur. Das sehr aufmerksame Personal tat gut. Das tolle Frühstücksbuffet und die schöne Atmosphäre im Restaurant am Koi Teich waren neben der guten Küche wunderbar. Das Zimmer war groß und schick.

Cons:

Die Beleuchtung im Bad war schwach, die große schwarze Scheiben zwischen Bad und Zimmer nicht angenehm. Die große einteiliger Bettdecke für 2 Personen war unpraktisch und nicht schön, weil 2 Menschen unterschiedliche Schlafbedürfnisse haben.

2026-05-12 • via Nuitee
W
william • couple • us
8
Very good hotel but price for parking was over priced
Pros:

The staff was very professional. The staff when we first checked in and checked out was great and respectful to us!

Cons:

The restaurant was over priced!!

2026-05-12 • via Nuitee
P
Paolo • solo_traveller • ch
10
Pros:

Tutto

2026-05-12 • via Nuitee
S
Susanne • solo_traveller • ch
9
Mein Aufenthalt war zweckmässig, kurz und doch sehr erholsam.
Pros:

Da ich sehr spontan gebucht hatte, war ich überglücklich ein komfortables Zimmer gefunden und gebucht zu haben. Die Lage sowie der Service des Personals waren für diese Situation sehr stimmig. Der Ausblick vom Balkon war eindrucksvoll.

Cons:

Diese Frage. Könnte ja auch heissen: Was hätte besser sein können?

2026-05-12 • via Nuitee
D
Daniele • couple • ch
7
Pros:

Struttura curata, in posizione strategica.

Cons:

Rumori notturni fastidiosi a causa della presenza del casinò

2026-05-11 • via Nuitee
T
Thi Tien • couple • ch
9
2026-05-10 • via Nuitee
V
Viacheslav • solo_traveller • il
9
Pros:

Location, staff, breakfast, clearing, casino

Cons:

Soundproof could be better

2026-05-10 • via Nuitee