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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Massage services
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Table tennis
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Currency exchange
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Hammam
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Private check-in/check-out
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Concierge service
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Kid meals
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Heated pool
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Aerobics
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Towering above Tian He Business District, Sofitel Guangzhou Sunrich offers elegant rooms with 40-inch flat-screen TVs, premium amenities, and free WiFi. Stylish rooms with spacious layouts and modern conveniences ensure a comfortable stay.
Exceptional Facilities
Enjoy the award-winning SOFITEL SPA, the SOFITEL FITNESS 24-hour fitness center, and an indoor pool with underwater music at Sunrich Guangzhou Sofitel. Relax with a dip in the hot tub and take advantage of services like luggage storage and ticket assistance.
Culinary Delights
Indulge in international buffets at 2 on 988 All Day Dining, savor steaks at Le Grill, or taste Chinese specialties at Le Chinois. With views of open kitchens and diverse dining options, your culinary journey awaits at Sofitel Guangzhou Sunrich.
Book now for a luxurious stay at Sofitel Guangzhou Sunrich and experience unparalleled hospitality and comfort.
Please note that full amount of stay is payable in advance by credit card at booking time. The credit card used for booking must be presented at reception upon the client's arrival.
Please kindly note that due to local regulations, Sofitel Guangzhou Sunrich will no longer pro-actively provide disposable bathroom amenities such as toothbrushes since 01 September 2019.
A damage deposit of CNY 800 per night is required on arrival. That's about 913.34HKD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Check-in between 6:00 AM - 9:00 AM: Extra full room rate for the day will apply.
Check-in between 9:00 AM - 3:00 PM: Extra half-day room charge will apply.
Check-out between 12:00 PM - 6:00 PM: Extra Half-day room charge will apply.
Check-out after 6:00 PM: Extra Full room rate for the day will apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 11 years old stay for free when using an available extra bed.
People 12 years old and over stay for CNY 800 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Super mooi hotel, Andy zorgt goed voor zijn klanten op het terras. Mooie kamers, goed ontbijt.
De club op 29ste verdieping was dit keer een tegenvaller. Ik ben hier vorig jaar ook twee keer een week geweest en toen was het veel beter. Iedere keer werd er naar je kamer nummer gevraagd terwijl ze me al meerdere keren hadden gezien. Ik wilde even met een leverancier zitten maar werd meteen geconfronteerd met 349 rmb als zij iets te drinken zou nemen. Super onvriendelijk, terwijl je een uur per dag gratis de vergaderruimte mag gebruiken. Ik plugde 5 seconden een haardroger in het in stopcontact om de blaaskracht te testen en werd meteen aangesproken dat ik het er uit moest halen want dit kon andere gasten storen. Maar ik was speciaal in de hoek gaan zitten en nergens om me heen waren andere gasten. Wel liep het personeel uitgebreid met karretjes in de rondte met schalen, borden, kopjes die rinkelden. Dat creëert meer geluid dan de haardroger(waar ik in handel). Personeel doet niet veel dus ipv steeds met karretjes te rijden kunnen ze iets vaker heen en weer lopen met borden etc.
The room layout.
The working table area very dim. The basin water tap is not user friendly.
Son emplacement
Le service était moyen. Les équipements sont vieillots. La douche dans la suite faisait l’objet d’inondation intempestives. Pas de savon dans le wc visiteur. Bref ce n’était pas à la hauteur d’un SOFITEL
Prenotazione iniziale n. 6227248571 effettuata il 16/01/2026 e successivamente cancellata il 22/04/2026, proprio il giorno della partenza per la Cina, nonostante la carta di credito fosse stata correttamente aggiornata il 17/04. Da quel momento è iniziato uno scaricabarile inaccettabile tra Booking.com e la struttura, con nessuno in grado di assumersi la responsabilità.
Siamo stati costretti a rifare una nuova prenotazione (n. 5549158956) a prezzo notevolmente più alto, in pieno periodo di fiera di Canton, subendo un danno economico evidente.
Al check-in (ore 9:30) ci è stato richiesto il pagamento dell’early check-in, mentre al check-out anticipato (ore 8:00) non è stato riconosciuto alcun early check-out: gestione chiaramente orientata solo al massimo profitto.
Il livello del personale è risultato totalmente inadeguato per una clientela internazionale. Episodio grave al ristorante: una cameriera, dopo averci contestato l’ordine, ha servito un piatto di broccoli al nostro tavolo, poi lo ha ritirato dopo che avevamo già iniziato a mangiare e lo ha servito ad un altro tavolo. Un comportamento inaccettabile sotto il profilo igienico e professionale.
Servizio clienti inesistente, comunicazione confusa, e standard non all’altezza di un hotel 5 stelle.
Assolutamente non raccomandato.
Clean
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