Sofitel Guangzhou Sunrich

Hotels
•
Sofitel
9.6 (2375 reviews)
988 Guangzhou Da Dao Zhong , Guangzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good amenities
Variety in breakfast
Cons:
Rooms dated
Location far from metro
WiFi issues
Some noise from corridors

Categories

Cleanliness
8.99
Issues with room odors noted, but generally well-maintained.
Service
9.99
Excellent service reported, particularly from Lilya and team.
Location
9
Location is somewhat distant from attractions, but manageable.
Room Quality
8.95
Rooms reported as old with some furniture issues.
Amenities
9.98
Good amenities like heated pool and gym, although some areas feel tired.
Value for Money
9.94
Good value, though some amenities could be upgraded.
Food and Beverage
9.99
Breakfast variety is good with mentioned high quality.
Overall Experience
9.99
Overall enjoyable stay, highlighted by exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:26

Property Description

Luxurious Accommodations
Towering above Tian He Business District, Sofitel Guangzhou Sunrich offers elegant rooms with 40-inch flat-screen TVs, premium amenities, and free WiFi. Stylish rooms with spacious layouts and modern conveniences ensure a comfortable stay.

Exceptional Facilities
Enjoy the award-winning SOFITEL SPA, the SOFITEL FITNESS 24-hour fitness center, and an indoor pool with underwater music at Sunrich Guangzhou Sofitel. Relax with a dip in the hot tub and take advantage of services like luggage storage and ticket assistance.

Culinary Delights
Indulge in international buffets at 2 on 988 All Day Dining, savor steaks at Le Grill, or taste Chinese specialties at Le Chinois. With views of open kitchens and diverse dining options, your culinary journey awaits at Sofitel Guangzhou Sunrich.

Book now for a luxurious stay at Sofitel Guangzhou Sunrich and experience unparalleled hospitality and comfort.

Important information:

Please note that full amount of stay is payable in advance by credit card at booking time. The credit card used for booking must be presented at reception upon the client's arrival.

Please kindly note that due to local regulations, Sofitel Guangzhou Sunrich will no longer pro-actively provide disposable bathroom amenities such as toothbrushes since 01 September 2019.

A damage deposit of CNY 800 per night is required on arrival. That's about 913.34HKD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Check-in between 6:00 AM - 9:00 AM: Extra full room rate for the day will apply.
Check-in between 9:00 AM - 3:00 PM: Extra half-day room charge will apply.

Check-out between 12:00 PM - 6:00 PM: Extra Half-day room charge will apply.
Check-out after 6:00 PM: Extra Full room rate for the day will apply.

Please note the following temporary changes to our dining venues due to internal adjustments:
All Day Dining:
• Buffet dinner: 5:30 PM – 9:00 PM (Feb 15–22, 2026)
• Closed from Feb 23 to 27, 2026
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Bar is closed from 2026-03-07 until 2026-02-14

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for CNY 800 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2375 reviews
Cleanliness: 8.99
Service: 9.99
Location: 9
Room Quality: 8.95
Amenities: 9.98
Value for Money: 9.94
Food and Beverage: 9.99
Overall Experience: 9.99
M
MOHAMED AHMED MOHAMED AHMED • solo_traveller • hk
10
2026-03-07 • via Nuitee
G
Goran • couple • mk
10
2026-03-07 • via Nuitee
E
Erkan • couple • tr
10
Olağan üstü ilgili alakalı personel çözüme odaklı
Pros:

Genel olarak tüm çalışan arkadaşlar inanılmaz derecede yardımcı ve anlayışlı davranmaları gerçekten son derece mutluluk verici
Herkesin öncelikle istediği güler yüz ve yardımcı olunmasıdır

2026-03-07 • via Nuitee
B
Bonny • couple • ro
10
Great service and helpful staff
Pros:

Location and service

Cons:

None above

2026-03-07 • via Nuitee
D
Dushen • solo_traveller • za
10
2026-03-06 • via Nuitee
A
Ada • couple • gb
9
An ideal stay for our needs
Pros:

Comfortable room and helpful staff

2026-03-06 • via Nuitee
N
Nenad • family_with_children • rs
8
2026-03-05 • via Nuitee
A
alruwaished • family_with_children • sa
9
Pros:

The staff were very friendly. The reception and concierge were fast and very helpful. I asked for several types of assistance and they handled everything efficiently.

2026-03-03 • via Nuitee
E
Emily • solo_traveller • fr
10
2026-03-02 • via Nuitee
Z
Zhanlei • solo_traveller • de
8
2026-03-02 • via Nuitee
E
Elina A. • couple • fr
9
Pros:

Breakfast was perfect / staff at the entrance showed free tables, so no need to look around for searching / everything I tried was delicious.
Location is OK, taxi is always neasr the hotel, no need.
Room size is OK for two couple / bath room is nice

Cons:

Sometimes we could smell cigarettes, which was unpleasant.

2026-03-01 • via Nuitee
M
Mark • couple • ru
10
2026-02-28 • via Nuitee
F
FARRUKH JAVAID • solo_traveller • pk
8
Pros:

All

Cons:

N/a

2026-02-27 • via Nuitee
Y
Yang • couple • se
9
2026-02-27 • via Nuitee
V
VONEVALY • couple • au
8
Poor Communication- 80% of staff don’t speak English, not good for Sofitel Hotel Brand
Pros:

Exceptional service from the bellboys/porter near the main entry door who willingly to help us with booking our high speed train and with our internet services as both of our ESIM doesn’t work in China due to their Government restriction on foreign phone/APP.

Cons:

Poor communication as not all staff can speak English especially at 988 Cafe restaurant I was been poorly treated and yell by their sour chef when I ask them about the menu in English or asking them for a spoon. Some of them spoken to me quite rudely when I ask them for help just because I don’t speak their language. It would help if most of their menu written in English and not just Chinese especially Sofitel is an International Brand Hotel, service should be world class standard especially for 5 Stars and for the price we’ve paid to stay.

What I have noticed as well, the restaurant also allowed other walk in tour bus to eat in at the same restaurant where they show manner and different culture standard, just because I looks Asian I have been mistaken as one of them.

Thanks God their Head Chef can speak English otherwise there was no hope for me. I could have eaten at the Executive Lounge but their food was so limited and mostly very basic western food.

2026-02-26 • via Nuitee
M
Musap • solo_traveller • tr
10
2026-02-25 • via Nuitee
I
Igor • extended_group • ru
10
2026-02-25 • via Nuitee
T
Tye • couple • au
10
2026-02-23 • via Nuitee
Y
Yevgen Alianchikov • family_with_children • ua
7
Cons:

Wifi all the time was terrible

2026-02-23 • via Nuitee
G
grace • couple • jp
8
2026-02-22 • via Nuitee