Guangzhou Marriott Hotel Tianhe

Hotels
•
Marriott Hotels & Resorts
9.4 (922 reviews)
No.228 Tianhe Road , Guangzhou , cn

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Convenient amenities
Cons:
Cleanliness issues
Aging room furniture
Limited breakfast variety

Categories

Cleanliness
8.84
The hotel had a musty smell and needs a refurbishment.
Service
10
Staff were very responsive, helpful, and friendly.
Location
10
Fantastic location surrounded by shopping malls and close to attractions.
Room Quality
8.84
The room's furniture shows signs of age and the bathroom needs attention.
Amenities
8.84
Gym facilities were unavailable and not communicated before arrival.
Value for Money
9.34
High prices relative to the quality of furnishings and breakfast options.
Food and Beverage
9.34
Buffets are good but breakfast variety could cater to more dietary preferences.
Overall Experience
10
Most stays were positive with few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:02

Property Description

Luxurious Accommodation in the Heart of Guangzhou

Modern Interiors and Amenities: Enjoy spacious guest rooms with an iPod dock, large work space, and tea/coffee facilities. Relax in plush bedding and make use of the minibar and safety deposit box.

Wellness and Dining: Indulge in the 24-hour health centre, indoor pool, massage treatments, and sauna room. Savor traditional Cantonese cuisine at Man Ho Restaurant or grab drinks at the lobby lounge.

Convenient Location: Just minutes away from Guangzhou East Railway Station and Tianhe Sports Center Subway Station. Explore nearby attractions like Grandview Mall and Guangzhou International Exhibition Centre.

Book your stay at Marriott Guangzhou Tianhe for a luxurious and convenient experience.

Important information:

The property offer free shuttle bus between the hotel and Pazhou Complex during Canton Fair. Please kindly contact the property for more detail.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 1 year old and over stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 922 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 8.84
Amenities: 8.84
Value for Money: 9.34
Food and Beverage: 9.34
Overall Experience: 10
S
Szabolcs • couple • au
9
2026-06-26 • via Nuitee
M
Mui • couple • sg
10
Excellent base for holidays!
Pros:

Location, location, location!
Simply unrivalled - sandwiched between several malls. Very convenient for families with children. The beds are very comfortable, was perfect for us with jet lag. Breakfast selection was moderate but the offerings were delicious.

Cons:

Nothing really!

2026-06-26 • via Nuitee
J
Joy • solo_traveller • ke
1
Pros:

They have not refunded my balabce upto now three weeks later.

Cons:

They have not refunded my balance upto now.

2026-06-25 • via Nuitee
N
Nichtikul • family_with_children • th
5
Pros:

We have been revisiting in the hotel more than 3times. 1time per year. The room is nice. No smoke smell is the best. Breakfast is good.

Cons:

I had told staffs 2times. 3days no conditioners with 5stars hotel. I informed the housekeeper. They forgot. Another day, I informed the receptionist, they still forgot. 3days. This was bad experience.

2026-06-25 • via Nuitee
R
Rodney Esther • extended_group • za
1
the hotel was overbooked and did not meet a confirmed booking.
Pros:

not bad but hotel was overbooked and did not commit to its booking

Cons:

the hotel did not meet expectations as it overbooked a confirmed booking

2026-06-25 • via Nuitee
A
Angela • extended_group • no
7
Good stay
Pros:

Clean. Location: it is near several malls within walking distance, if you like shopping.

Cons:

Traffic jam , cars hardly come in to fetch us. Waited 20-30mins for private hire taxi- didi, maybe was weekends.

2026-06-24 • via Nuitee
Y
YOUSEF • couple • kw
8
2026-06-22 • via Nuitee
B
Bakhtiyar • couple • kz
10
👍
Pros:

👍

Cons:

👍

2026-06-22 • via Nuitee
A
Aaron • solo_traveller • sg
8
Nice stay at Guangzhou
Pros:

Good location beside two big malls. With lots of food and shopping options. Room is very spacious, comfortable beds and clean.

Cons:

The breakfast spread is average. I wouldn't say its particularly great, so do temper the expectations.

2026-06-18 • via Nuitee
A
ABDELHAFED • couple • dz
9
2026-06-16 • via Nuitee
B
Bulent • extended_group • tr
8
2026-06-15 • via Nuitee
A
Amna F • couple • kw
9
2026-06-11 • via Nuitee
J
Joy • solo_traveller • ke
7
Dr.Killong Joy From Nairobi ,Kenya
Pros:

The views and location

Cons:

Size of dining and towels were old

2026-06-10 • via Nuitee
T
Topalyan • couple • am
8
2026-06-08 • via Nuitee
T
TalalQatar • extended_group • qa
9
2026-06-06 • via Nuitee
P
Pin • family_with_children • th
3
Cons:

Room not ready until check-in time.

2026-06-06 • via Nuitee
S
Soon Lai • couple • sg
7
Good if the cleaning is more up to standard
Pros:

Location

Cons:

Not clean

2026-06-02 • via Nuitee
N
Natalia • couple • am
10
2026-06-01 • via Nuitee
D
Doni W • solo_traveller • id
8
2026-05-31 • via Nuitee
T
theresa • solo_traveller • sg
8
Great location to explore
Pros:

Location and staff services were tip top. Breakfast had a good variety.

Cons:

The pillows, too flat and soft.

2026-05-31 • via Nuitee