Guangzhou Marriott Hotel Tianhe

Hotels
•
Marriott Hotels & Resorts
9.4 (847 reviews)
No.228 Tianhe Road , Guangzhou , cn

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Convenient amenities
Cons:
Cleanliness issues
Aging room furniture
Limited breakfast variety

Categories

Cleanliness
8.84
The hotel had a musty smell and needs a refurbishment.
Service
10
Staff were very responsive, helpful, and friendly.
Location
10
Fantastic location surrounded by shopping malls and close to attractions.
Room Quality
8.84
The room's furniture shows signs of age and the bathroom needs attention.
Amenities
8.84
Gym facilities were unavailable and not communicated before arrival.
Value for Money
9.34
High prices relative to the quality of furnishings and breakfast options.
Food and Beverage
9.34
Buffets are good but breakfast variety could cater to more dietary preferences.
Overall Experience
10
Most stays were positive with few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:02

Property Description

Luxurious Accommodation in the Heart of Guangzhou

Modern Interiors and Amenities: Enjoy spacious guest rooms with an iPod dock, large work space, and tea/coffee facilities. Relax in plush bedding and make use of the minibar and safety deposit box.

Wellness and Dining: Indulge in the 24-hour health centre, indoor pool, massage treatments, and sauna room. Savor traditional Cantonese cuisine at Man Ho Restaurant or grab drinks at the lobby lounge.

Convenient Location: Just minutes away from Guangzhou East Railway Station and Tianhe Sports Center Subway Station. Explore nearby attractions like Grandview Mall and Guangzhou International Exhibition Centre.

Book your stay at Marriott Guangzhou Tianhe for a luxurious and convenient experience.

Important information:

The property offer free shuttle bus between the hotel and Pazhou Complex during Canton Fair. Please kindly contact the property for more detail.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 1 year old and over stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 847 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 8.84
Amenities: 8.84
Value for Money: 9.34
Food and Beverage: 9.34
Overall Experience: 10
H
Hassan • couple • ae
9
2026-04-16 • via Nuitee
A
Atul • couple • gb
9
2026-04-15 • via Nuitee
S
Sook Yi • family_with_children • au
9
Comfortable and enjoyable stay
Pros:

Convenient location, lively area with lots of foods and shopping malls around the hotel. The hotel breakfast, facilities and services is top notch. The front desk team members Cindy, Miya and David are very helpful and friendly. Highly recommended and would definitely comeback to stay at Marriot if visit Guangzhou again.

Cons:

The area is very busy and crowded during weekends. Both pedestrians and road traffic is crazily busy on Friday, Saturday and Sunday but that's not a problem and it's not the hotel’s management fault

2026-04-13 • via Nuitee
R
Ricardo • family_with_children • co
10
Pros:

Tercera vez en este hotel, muy bien ubicado, muy buen desayuno

2026-04-12 • via Nuitee
A
Abdelrahman • couple • ae
8
2026-04-12 • via Nuitee
P
PlazmaTek • Family • Hong Kong
8
Where Hotel = Mall literally..
Pros:

Stayed at the Tianhe Marriott for 5 nights ( 4 nights + 1 night extension).

The room was spacious with a pleasant city view. The location is great — directly next to Grandview Mall, which offers lots of shopping, dining options, and 7 themed sightseeing attractions inside, though I’d warn to set expectation a bit lower than Chimelong if you’re looking for major entertainment.

Tianhe district and especially this hotel, may have heavy traffic congestion at night / afternoon - to or from hotel. Using the metro is recommended whenever your destinations are accessible by train.

Pro tip: if u travel by Didi u can ask the car to stop in Mall of the World and use APM line - 1 stop then arrive at nearby mall to wall to hotel.

Breakfast looked standard but tasted surprisingly good.

Overall, it was a nice stay and the hotel is well-positioned for convenience.

One minor ick: I’ve been a Marriott Bonvoy member for 5 years (previously Silver Elite, now regular member status). I buy 4 nights with breakfast and I extend 1 night without one.

On the extra night without breakfast, there was no courtesy breakfast or any small club lounge access offered as a gesture.

Since I booked via a third-party platform, it seems my loyalty was completely overlooked (Bonvoy Member, 5 years of previous Silver Elite). A little gesture would have been appreciated.

Would still recommend the hotel for its location and comfortable rooms, but the lack of member recognition was disappointing.

2026-04-08 • via Tripadvisor
K
kasim • solo_traveller • id
10
Always perfect every stay in terms of service, convenience, and great value for money.
Pros:

Location is perfect, next to many shopping malls and opposite the sport stadium. During my stay, there is a concert at the stadium, and the front desk officer specially given me a top floor room where I can see the stadium and the big concert screen from my room.

2026-04-04 • via Nuitee
A
Amanda_Ch1 • Family
10
Great location, wonderful staff, delightful Man Ho Chinese restaurant
Pros:

Marriott Guangzhou Tianhe has such a great location, very close to the GuangzhouDong train station plus right next to 2 big malls. The staff is very proactive, caring and have great level of english for those who dont speak chinese.
The rooms are very spacious, bathroom with both bathtub and shower plate, the bed mattress were perfect providing excellent sleep quality.
As well the Man Ho Chinese restaurant was delightful, very tasty traditional plates and the staff were nice and professional.

2026-04-01 • via Tripadvisor
T
Thanh • couple • au
9
Pros:

Good location

Cons:

Over price compare to similar hotel around. It expensive for long stay especially companies have theirs staff staying 7-10 days for work.

2026-03-31 • via Nuitee
J
Jackson • family_with_children • au
10
Fantastic hotel. Location was central. Staff were very friendly. Rooms were very big and clean.
Pros:

very good

2026-03-30 • via Nuitee
G
Gaidar • family_with_children • kz
10
2026-03-28 • via Nuitee
K
Kalani • couple • lk
9
Staying on the executive floor was rewarding after a hard days work!
Pros:

The convenience of the executive floor

Cons:

The long que for breakfast at main restaurant should have back up options

2026-03-27 • via Nuitee
B
Bernardo • family_with_children • au
9
2026-03-24 • via Nuitee
G
Grigoryan • couple • am
10
2026-03-15 • via Nuitee
A
Alex • couple • se
10
Pros:

Mycket bra hotellet och jätte trevliga personal och hjälpsam, servicen är bra och jag rekommenderar till detta hotellet.

2026-03-15 • via Nuitee
Z
Zalogina • couple • ru
9
Pros:

Местоположение

Cons:

Очень скудные завтраки. На 3,4 звезды не больше . Для вегетарианцев ничего нет вообще. Как м для людей которые не едят глютен. В день отъезда опаздывали в аэропорт, кухня не справлялась , пришлось долго ждать . Номера требуют ремонта.

2026-03-13 • via Nuitee
H
HEEYOUNG • family_with_children • kr
10
2026-03-12 • via Nuitee
K
Kenny • family_with_children • sg
8
2026-03-12 • via Nuitee
A
Angel • family_with_children • gh
10
Pros:

Very clean and lovely. Perfect location

2026-03-11 • via Nuitee
S
Surayarn • extended_group • th
10
2026-03-06 • via Nuitee